Hoover Platinum Power Max CWKTH012 User manual

Version 1.0
Platinum
Power Max
User Guide
CWKTH012
hoover-mea.com

MACHINE OVERVIEW
1
Accessories
Unit
8
1
4
6
7
2
5
9
12
10 11
3
13
14
Hose Upholstery
wash tool
Pre-treatment wand Hard oor squeegee
2 x 250ml
Platinum solution
Accessory bag
SpinScrub
tool
1
9
8
4
12
2
10
5
13
3
11
6
14
Handle
Boost trigger
SpinScrub tool and caddy
Clean water/solution tank release button
Clean water/solution tank caps
Clean water/solution tank
Rinse/Wash dial
Dirty water release latch
Dirty water tank
Hose and solution connection port (hidden)
Nozzle release clip
Quick Clean function
Nozzle
SpinScrub brushes and brushbars
Solution trigger (hidden)
Quick cord release hook (hidden)
Handle lock dial (hidden)
Recline pedal (hidden)
On/Off pedal (hidden)
7
17
15
18
16
19
15
16
17
18
19

GENERAL SAFETY INFORMATION 2
1 Only use the carpet washer indoors and keep the area you’re cleaning well lit.
2 Keep fingers, hair and loose clothing away from moving parts and openings whilst using the carpet washer.
3 Before using the carpet washer test your carpets/rugs/upholstery for colourfastness and pile distortion.
4 This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
5 Only Vax recommended tools and solution should be used with this carpet washer. Using other solutions may
invalidate the guarantee.
6 Don’t leave the carpet washer plugged in when unattended.
7 Don’t use the carpet washer if it has been dropped, damaged or left outdoors.
8 Don’t run over the power cord or use the carpet washer if the power cord or plug is damaged. If the supply
cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
9 Don’t use the carpet washer to pick up any flammable or combustible materials (lighter fluid, petrol, kerosene
etc.) or use the carpet washer in an area with explosive vapours or liquid.
10 Don’t handle the plug or use the carpet washer with wet hands.
11 Don’t pull or carry the carpet washer by the power cord.
12 Don’t use the carpet washer to pick up hot coals, cigarette butts, matches or smoking hot burning items or use
in an area where there may be harmful fluids (chlorine, bleach and ammonia drain cleaner).
13 Don’t use the power cord as a handle, pull the power cord around corners or sharp edges, or close a door
over the power cord.
14 Don’t unplug the carpet washer by pulling on the power cord.
15 Don’t carry the carpet washer while it’s switched on.
16 Don’t attempt to remove blockages with sharp objects as this may cause damage to the carpet washer.
17 Don’t use the carpet washer with incorrect voltage as this may result in damage or injury to the user.
The correct voltage is listed on the ratings label.
18 Check with the manufacturer of your flooring prior to using the carpet washer.
19 The clean water tank should be filled with warm water (max 40°C) only. Filling the clean water tank with hot
or boiling water will damage the machine and invalidate the guarantee.
20 Always vacuum your flooring thoroughly before using the carpet washer.
21 Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area.
If no damage or pile distortion occurs continue cleaning.
22 Always replace the fuse in the plug with a British 13amp fuse.
23 Always unplug the carpet washer before carrying out any maintenance and before connecting or
disconnecting the hose/accessories.
24 Always check tools and accessories are free from damage, dirt and debris before using.
25 Take extra care when cleaning on the stairs.
26 Always protect the power cable from heated surfaces or near open flames.
27 Turn off all controls on the carpet washer before disconnecting or connecting the power cord.
After use always wrap the power cord around the cord clips provided.
28 Always keep the power cord away from the brushes whilst using the carpet washer.
29 Use only CE approved 13amp extension cords, non-approved extension cords may overheat.
Care should be taken to arrange the extension cord as it can be a trip hazard.
30 Always use the carpet washer with all water/solution tanks and filters in place.
31 Keep all openings clear and free from debris as this may affect the airflow/suction.
32 Always use the carpet washer in an upright position. To prevent motor damage from dirty water, never hold
the carpet washer upside down or on its side.
33 Store the carpet washer in a cool, dry area. Before storing the carpet washer please ensure all water/
solutions tanks and filters are thoroughly clean and dry.

OPERATION
3
Stand the base of the
carpet washer on the
floor in the upright
position. Line up the
handle with the main
body and push into
place.
Turn handle lock dial
clockwise to lock in
position.
Assemble the tanks by
tilting and lining up the
front of the tank to the
washer and pushing
the tank back until
it clicks into place.
Slide the SpinScrub
tool holder over and
down the handle.
PLEASE READ ‘GENERAL SAFETY INFORMATION’ AT THE BEGINNING BEFORE USE
Assembling your carpet washer
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing.
Test for colourfastness – Wet a white absorbent cloth with the solution. In a small hidden area of your
carpet/rugs/upholstery gently rub with the dampened cloth. Wait ten minutes and check for colour
removal or bleed with a white paper towel or cloth. Check all carpets/rugs/upholstery material before
first use and If your carpet has more than one colour, check all colours.
Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area.
If no damage or pile distortion occurs continue cleaning.
When cleaning an entire room, move furniture out of the area to be cleaned. If the furniture cannot be
moved, place aluminium foil or wax paper under the legs. This will prevent wood finishes from staining
your carpet. Pin up furniture skirts and curtains.
When using the carpet washer, basic safety precautions should always be observed and don’t over
saturate your carpets.
Only use Vax carpet solution. Using other solutions may cause excess foaming and will invalidate your
guarantee.
The clean water tank should only be filled with warm water (max 40°C). Filling the clean water tank with
hot/boiling water will damage your machine and invalidate the guarantee. This is a powerful carpet
washer, before plugging in make sure all controls are turned off and hold the carpet washer firmly when
starting and during use.
Line up the SpinScrub tool
with the holder and slide the
tool downwards into place.

OPERATION 4
Press the clean water/
solution tank release
button, pull and lift to
remove the tank.
Tilt and line up the
front of the tank to the
washer and push the
tank back until it clicks
into place.
Turn the wash/rinse
dial to ‘wash’. The
SpinScrub brushes and
brushbar deep clean
your carpets with water
and solution removing
dirt and stains.
Fill the clean water tank
with warm water (max
40°C). Fill to max fill
line for a Deep Clean,
and fill to the Quick
Clean fill line for a
quick surface clean.
Pour the required
amount of carpet
cleaning solution into
the tank. Tighten the
cap before returning
the tank to the washer.
Plug into the mains, press
the On/Off button to
switch on.
Choose the cleaning
mode by turning the dial
on the base.
Quick Clean Mode:
Best for a quick, surface
clean - carpets dry in
less than an hour.*
Deep Clean Mode:
Best overall results for
a thorough, deep clean.
Twist the water/solution
tank cap anti-clockwise
and remove.
Filling the water/solution tank and cleaning modes
NOTE: Carpets should be dry vacuumed thoroughly before washing. For heavily soiled areas, it may
be necessary to repeat the cleaning process. Make criss-crossing strokes across the original pattern and
overlap with each pass.
NOTE: This machine has an auto mix tank so any
solution not used can be poured back into the bottle.
*Tested on PP and Wool - Nylon carpet. Results may vary.
RINSE WASH

OPERATION
5
For tough stains press
the boost trigger
together with the
solution trigger to
release more water/
solution mix.
Press the recline pedal
and pull the handle
backwards.
Squeeze the trigger to
release the solution and
water mix.
For best results apply water/solution
on the forward stroke and release
the trigger on the backward stroke to
pick up water/solution. For a dryer
finish, follow with an additional dry
stroke with no trigger pressed.
Turn the wash/rinse dial
to ‘rinse’. Only water
is released to remove
solution residue.
NOTE: For best cleaning results use slow straight parallel strokes. Intermittent dry forward strokes will
increase water pick up. The ‘rinse’ mode will also work when using the hose.
IMPORTANT: Your dirty water tank is fitted with a float. When the dirty water tank is full, or the
floorhead is not in contact with the carpet, the float will shut off the suction on the carpet washer. You will
be able to hear if this has happened as the motor noise on the machine will increase. Once the float is
activated, empty the dirty water tank if full. If the dirty water tank is not full then turn off your machine at
the power switch and wait for the float to settle.
RINSE WASH

OPERATION 6
Fill the clean water tank
with warm water
(max 40°C).
Select the SpinScrub or Upholstery tool. Slide the
tool over the tab at the end of the hose until it clicks
into place.
Pull down the accessory
hose connector cover.
Turn the wash/rinse
dial to ‘wash’.
Plug into the mains and
press the On/Off button
to switch on.
NOTE: The carpet washer should be in the upright position when using the hose and tools; this will
de-activate the SpinScrub brushes and brushbar.
NOTE: Use the carpet washer or hose to pick up spills before washing and cleaning the area.
Pour the required
amount of carpet
cleaning solution into
the tank.
Press the trigger on
the hose to release
solution/water.
Squeeze the trigger on the forward stroke and
release the trigger on the backward stroke to pick
up water/solution. For a dryer finish, follow with
an additional dry stroke with no trigger pressed.
Push the hose end and
hose solution connector
into the hose and
solution connection port.
Using the hose and tools
RINSE WASH

7OPERATION
Using the pre-treatment wand
NOTE: Pre-treating your carpet before washing will help to remove stubborn stains.
Do not saturate your carpet.
Pour the required
amount of carpet
cleaning solution into
the tank.
Push the wand
connector into the
solution tube port.
Fill the clean water tank
with warm water
(max 40°C).
Pull down the accessory
hose connector cover.
Turn the wash/rinse dial
to ‘wash’.
Leave the solution for
10-15 minutes before
washing the carpet.
Plug into the mains and
press the On/Off button
to switch on.
Press and hold the trigger
on the pre-treatment
wand, spraying evenly
over stubborn stains.
RINSE WASH

8
Pour the required amount
of solution into the tank.
Fill the clean water tank
with warm water
(max 40°C).
Hold the front of the
squeegee onto the edge
of the nozzle and push the
squeegee under the nozzle
until it clicks into place.
Lie the carpet washer
on its back and line up
the squeegee with the
nozzle.
CAUTION: To prevent damage to wood floors and other hard floors, follow the flooring manufacturer's
cleaning recommendations. Inspect the floor surface for a worn finish, bare wood or separated joints.
It is not recommended to use the carpet washer on floors if any of these conditions exist.
Test on an inconspicuous area first.
Washing hard floors
IMPORTANT: Hard floors should be dry vacuumed thoroughly before washing.
Before attaching the hard floor squeegee onto the carpet washer, either remove the tanks or make sure
the tanks are empty before lying the carpet washer on its back.
IMPORTANT: For best results, clean hard floors in Quick Clean Mode.
OPERATION

9
Clean the filter screen
located at the back of
the dirty water tank.
Empty the dirty water
over the sink. Rinse the
dirty water tank and lid
under water (max 40°C)
to remove dirt/debris.
To re-fit, tilt the dirty water
tank and line the front of
the tank up onto the carpet
washer. Push back until it
clicks into place.
Pull and lift the dirty
water tank clip to
release the lid. Lift the
tank lid to remove.
Press the dirty water
tank release latch and
pull the tank to remove.
MAINTENANCE
CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
Emptying and cleaning the dirty water tank
IMPORTANT: Empty and rinse out the clean and dirty water tanks and leave to air dry before replacing.
Do not leave solution stored in the tanks between uses.

10
MAINTENANCE
Remove both tanks and
tilt the carpet washer
back.
Lift the nozzle release
clip and pull the nozzle
forward, separating the
tabs on the nozzle and
carpet washer.
To replace the nozzle,
line up the tabs on the
nozzle with the tabs
underneath the front of
the carpet washer.
Push the nozzle down
until it clicks into place.
Rinse the nozzle under
water to remove
dirt/debris.
CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
Removing and cleaning the nozzle
Lie the carpet washer
on its back exposing
the SpinScrub brushes
and brushbar.
Firmly pull the sides
of the SpinScrub
cover and remove the
SpinScrub brushes.
Line up the spindle and
tabs on the side of the
SpinScrub cover into
carpet washer, push
firmly until it clicks into
place.
Using a pair of scissors,
remove any threads or
hair caught around the
brushes. Rinse under
water to remove debris.
IMPORTANT: If the nozzle is fitted incorrectly, this will cause poor dirty water pick up.
Removing and cleaning the SpinScrub brushes
NOTE: Carpets and hard floors should be dry vacuumed thoroughly before washing.
This will help prevent excessive build up of dirt/debris in the nozzle.

11 MAINTENANCE
Using a crosshead
screwdriver, undo the
2 screws and remove
the belt guard.
Using a crosshead screwdriver remove the 4
screws on the side brushes and the top and
bottom screws from each of the rug guards
(metal pins) to get access to the brushbar.
Pull and slide the left
side brushes and
remove the side cap
from the brushbar.
Removing and cleaning the brushbar
Pull and slide the right
side brushes together
with the brushbar.
Remove the side cap
from the brushbar and
unloop the brushbar
from the belt.
Using a pair of
scissors, remove any
threads or hair caught
around the brushes.
Rinse under water
(max 40°C) to remove
debris.
Line up the ‘right’ side
brushes with the base
and slide into place.
Attach the brushbar to
the side brushes.
To refit, loop the brushbar
through the belt and onto
the belt grip.
Attach the other side
of the brushbar to the
side brushes. Slide onto
the side of the base
and into place.
Refit the belt guard and tighten the 2 screws.
Replace and tighten the 4 screws on the side
brushes and refit the rug guards tightening the
4 screws to secure.

12
FAQs
IMPORTANT: Always unplug the carpet washer before performing any maintenance/troubleshooting
checks.
Is there an accessory missing?
• Check the contents on the box to make sure the part is definitely included with your washer.
Why won't the carpet washer turn on?
• The plug may not be fully pushed into the electrical socket.
• Check if the fuse in the plug needs replacing. Always replace with a British 13amp fuse.
Why won't the solution/clean water dispense?
• Make sure the clean water tank is fitted securely. Go to ‘Assembling your Carpet Washer’.
• The Wash/Rinse dial has been set to Rinse, set the dial to Wash to dispense the solution.
• The clean water tank valve may be stuck, hold the clean water tank over the sink and press the valve
underneath to release.
• Squeeze the trigger on the handle to release solution and water mix.
• The water/solution tank is empty. Refill the tank.
Go to ‘Filling the water/solution tank and cleaning modes’.
Why won’t the carpet washer pick up?
• The float in the dirty water tank may have been activated.
Empty the dirty water tank wait for the float to settle before re-starting your carpet washer.
• Check the SpinScrub and brushbar for blockages and clear.
• The dirty water tank may not be fitted correctly, also make sure the lid is pushed down securely.
• Check the nozzle for blockages and clear.
• Check the nozzle is correctly fitted. Go to ‘Removing and cleaning the nozzle’.
• Check the filter screen located in the dirty water tank for dirt and debris. Go to 'Emptying and cleaning
the dirty water tank'.
Why won’t the brushes spin?
• The brushes will only spin when the carpet washer is reclined.
• Check the SpinScrub and brushbar for blockages and clear. Go to 'Removing and cleaning the
brushbar.
• Check for damage to the brushbar and the spindle on the back of the SpinScrub brush.

13 OTHER INFORMATION
If you have any queries or concerns about using your Hoover carpet washer, simply visit
hoover-mea.com
Technical Specification
Consumables
Service and Help
Voltage: See rating label on machine for details.
Wattage: See rating label on machine for details.
Cord length 9m
Weight 9.5kg
Subject to technical change without notice.
To purchase spares and accessories, please visit hoover-mea.com
The use of genuine Hoover spare parts helps to maintain optimised performance and validates
your guarantee.
© 2019 Techtronic Floor Care Technology Ltd
Waste electrical products should not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice.
This marking on the product(s) and/or accompanying documents means that used electrical and electronic
equipment (WEEE) should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take this product(s) to designated collection points where it will be accepted free
of charge. Disposing of this product correctly will help save valuable resources and prevent any potential
negative effects on human health and the environment, which could otherwise arise from inappropriate
waste handling.
Please contact your local authority for further details of your nearest designated collection point.

14
NOTES

14 

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


 

12 



  

   
   

 
 

  

 
 
 

 

   
  
   
 
 

 
  
   

 


11


 

  



 










 



 







  
 



  

 



 


























  



 









 



 
  

10 