Hoover 11146P8CH User manual

Instruction
Book
Instructions for installation and use
Washing Machine

Contents
Introduction 3
Delivery Information 3
Guarantee 3
Customer Service 4
Caring for the Environment 5
Warning and Safety Instructions 6
Unpacking the Product 7
Installation 8
Electricity Supply 8
Water Supply 9
Connecting the Cold Water Supply 10
Connecting the Drainage Pipe 11
Levelling the Machine 12
Testing the Installation 12
Description of the Machine 14
The Control Panel 15
Digital Display 16
Wash Options 18
Automatic Features 21
Programme Descriptions 22
Programme Guide 24
Detergent 26
Laundry 27
Washing Advice 28
Running a Wash Cycle 29
Care and Maintenance 31
Problem Solving Guide 33
After Sales Service 37
Introduction
Please read and follow these instructions carefully and operate the machine
accordingly. This booklet provides important guidelines for safe use, installation,
maintenance and some useful advice for best results when using your machine.
Please complete the information below referencing your products details found on the
rating plate that is attached to the porthole of your machine:
Model Number:___________________
Serial Number (16 digits): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Our customer service advisors will require this information whenever you contact
Hoover. Please keep all documentation in a safe place for future reference or for any
future owners.
Delivery information
Please check that the following items are delivered with the appliance:
●Instruction manual
●Guarantee card
●Blanking plugs
●Inlet hose
Check that no damage has occurred to the machine during transit.
Guarantee
Your new Hoover appliance comes with a 12-month call-out, parts and labour
guarantee. Registering your appliance also gives you an additional 4-year parts
guarantee absolutely free. To activate both your 12-month and 4 year guarantees, you
must register your appliance within 30 days, quoting your model number, serial
number, plus the date and price of you purchase.
Register your appliance now by calling
08444 810 157
or register online
www.hoover.co.uk
If you would like to register for an additional 4 years labour protection, please ask our
service advisor for cost details, or complete the enclosed form.
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This appliances is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
A different use of this appliance from household environment or from typical housekeeping
functions, as commercial use by expert or trained users, is excluded even in the above
applications.
If the appliance is used in a manner inconsistent with this it may reduce the life of the
appliance and may void the manufacturer’s warranty.
Any damage to the appliance or other damage or loss arising through use that is not
consistent with domestic or household use (even if located in a domestic or household environment)
shall not be accepted by the manufacturer to the fullest extent permitted by law.

Caring for the environment
Together, we share the responsibility to safeguard our environment for future
generations.
At Hoover, that means continually developing new, intelligent technologies to produce
electrical appliances that perform more efficiently and use less electricity and less
water. This significantly reduces the carbon footprint from your appliance.
Our ongoing commitment will ensure that we will continue to develop more intelligent,
more efficient appliances for future generations.
European Directive
2002/96/EC
This appliance is marked according to the European directive
2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE).
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate
waste handling of this product.
The symbol on the product indicates that this product may not be
treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and
electronic equipment.
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment, recovery and
recycling of this product, please contact your local city office, your
household waste disposal service or the shop where you purchased
the product.
45
Customer Service
At Hoover, we aim to make appliances that are reliable and long lasting. However,
should your appliance need to be serviced during its working life, no one is more
qualified to maintain your appliance than our own Hoover Service engineers. To book
a service call or to ask our customer service advisors for help on using your appliance,
please call:
08444 995599
Alternatively, you can consult our Problem Solving Guide on page 33.
Technical data
■Max. load of dry laundry for washing
■Water pressure
Measurements
■Height
■Width
■Depth
NB: For specifications regarding electrical data, see the data panel on the front of the
washing machine (porthole area).
11 kg
0.05 ÷ 0.8 MPa
85 cm
60 cm
64 cm

Unpacking the Product
Remove the machine from its packaging close to the final location of the machine.
Step 1. Remove all outer packaging from the
machine. Check there is no damage to the machine
before continuing the installation process.
Step 2. Carefully cut through the hose-retaining clip
at the rear of the machine, taking care not to cut
the hose itself.
Step 3. Remove the 4 retaining screws at the rear
of the machine, as indicated in the image on the
left. Use the blanking plugs provided in the
instruction booklet pack to cover the holes once the
screws have been removed.
Step 4. Tilt the machine forward and apply the
insulation base panel (corrugated plastic) to the
base of the machine using the self-adhesive strips.
All packaging materials used are environmentally friendly and recyclable. Please help
dispose of the packaging via environmentally friendly means. Your local council will be
able to give you details of current means of disposal.
7
Warning and Safety
Instructions
This machine is solely for domestic use, i.e. to wash, rinse and spin dry household
textiles and garments.
Do not touch the appliance when hands or feet are damp or wet.
Do not lean on the door when loading the machine or use the door to lift or move the
machine.
Do not try to open the door when water is visible in the drum or the door locked
indicator is ON.
Do not touch the drained water as it may reach extremely high temperatures.
Do not use adapters, multiple connectors and / or extensions leads.
Do not pull the power cord or the appliance itself to remove the plug from the socket.
Ensure the appliance mains supply is earthed, and if it is not, seek assistance from a
qualified person.
If the power cable is damaged, it must only ever be replaced by an authorised
serviceman.
Never force the porthole door: doing so may damage the safety lock mechanism
designed to prevent the door being opened accidentally.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
When moving the appliance, never lift it by the controls, detergent drawer or door,
and never attempt to move it alone as the machine is extremely heavy.
When in transit, never rest the door against the trolley or transport the appliance
without its polystyrene base.
If the appliance is installed on a carpeted floor ensure that the ventilation holes on the
base of the appliance are not obstructed.
If the appliance is not running properly or breaks down, switch off the power, turn off
the tap and do not tamper with the appliance.
Contact an authorised serviceman and ask them to use official Hoover spare parts.
Warning! The company denies all liability if and when these instructions are not
respected. 6

Water Supply
This machine should only be connected to a cold-water supply. The cold-water
pressure should be between 0.5 and 8 bar (0.05-0.8 Mpa).
Do not connect the machine to a single outlet instantaneous water heater.
Before connecting the fill hose, check that the water is running from the water supply
tap to be used. Let the water flow from the tap until the water runs clear before
connecting to the machine. The water supply tap should be accessible when the
machine is installed.
The water-stop device protects against water damages
caused by leaks on the fill hose which could develop
due to natural ageing of the hose.
In the water-stop system the leaking water fills the
corrugated hose and activates a stop valve which cuts
off the water supply to the machine.
This fault is shown by a red sector on the window "A".
Would this occur, please refer to your Service Agent.
9
Installation
Before installing the machine, ensure that the mains plug and water supply valves are
easily accessible from your chosen machine location.
Make sure there is enough space for the machine. Select a space at least 600mm wide
and 850mm high. Also leave enough space to open the door fully so you can load
and unload it easily.
Keep the area underneath and around the machine free of combustible materials such
as lint, paper, rags, chemicals etc.
All machines are tested with water prior to leaving the factory, so a small amount of
water may be present in the drum and the drain hose.
Flooding may occur if any part of the installation process is not completed correctly.
Electricity Supply
Washing machines are supplied to operate at a voltage of 230-240V, 50 Hz single
phase. Please check that the supply circuit is rated to at least 13A.
The plug is already equipped with a 13A fuse, which is BS 1362 ASTA approved. Any
replacement must be the same rating and specification. If the fuse cover is lost, do not
use the plug until it is replaced.
Electricity can be extremely dangerous. Please take care when connecting your
machine to the electricity supply.
This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of the same type.
Do not use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with the following codes:
Blue NEUTRAL
Brown LIVE
Green and Yellow EARTH
Appliance complies with European Directive 73/23/EEC, 89/336/EEC
replaced by 2006/95/EC and 2004/108/EC and subsequent amendments.
8
Safety antitwist device
(press and twist to remove
the washer)
➝
A

Connecting the drainage pipe
This machine must be connected in accordance with the water supply regulations.
Water bylaws prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions below:
Option 1 - Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe and position it at least 800mm off the
floor.
After removing the blanking plug, or cutting the membrane from the waste system,
securely fix the outlet pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn
back into the machine.
Option 2 - Into a standpipe
Ensure that the standpipe is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe
ensuring that the pipe is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.
11
Connecting the Cold Water
Supply
Only one hose is required to install this machine to a cold water supply. Cold fill is an
energy efficient system. Only the water required to wash the laundry is heated. There
is no loss of heat in the pipeline from the hot water tank or the boiler.
If your previous machine installation was hot and cold fill ensure that the hot tap is
firmly closed to prevent leakage.
This machine has an inlet hose with a 19mm (3/4") threaded ferrule fitted to the end,
to attach between the threaded connector on the appliance and the water supply. Only
use the new hose supplied to connect the machine and ensure that the sealing washers
are in place inside the hose connectors.
Do not re-use old hoses that are attached to existing installations.
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hose.
Step 1. Connect the elbow end of the hose
provided to the threaded inlet on the back of the
machine.
The grey pipe needs to connect to the white
threaded inlet on the machine.
Step 2. Hand tighten the connector.
Step 3. Connect the straight ends of the pipes to
the water supply; ensure that there are no kinks.
Step 4. Turn on the water supply and check there
are no leaks. If there is a leak, turn off the water
supply, disconnect the hose and check the sealing
washers are in place. Refit the hose and turn on
the water supply.
10

Step 5. Select the spin programme and press the Start Pause button to start the
machine. If the machine takes longer than one minute to empty check the drain hose
for kinks.
Installation testing is now complete.
Now you have successfully installed the machine we advise that you run the machine
to ensure the drum is thoroughly clean after testing and storage. Select Cottons 90°C
programme and run the machine for a complete cycle using only wash detergent and
water.
This programme will take approximately 2 hours to complete.
13
Levelling The Machine
Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid strain and possible injury.
Take care not to damage flooring when moving the machine and do not drag or lift
the machine by its door.
When moving the machine to its final position, take care not to kink or damage the
hose at the back of the machine.
Once the machine is in place the feet should be adjusted to ensure that the machine is
level. If the machine is not level it may become very noisy or move during the spin
cycle.
Step 1. Turn the locking nut clockwise to release the screw adjuster on the feet.
Step 2. Adjust the feet on the corners of the machine by rotating each foot to raise or
lower its position until it is firm and level on the ground.
Step 3. When the machine is firm and level, tighten the locking nuts on the feet in an
anti-clockwise direction until they reach the base of the machine.
Testing the Installation
Refer to “Selecting the wash programme” for details of how to select programmes.
Step 1. Turn on the water supply and check for leaks from the fill hose.
Step 2. Switch on the electricity supply.
Step 3. Switch on the appliance by the ON/OFF button. Select the spin programme
and then press the Start Pause button to start the machine. Allow the programme to
continue for one minute and then cancel the programme by pressing and holding the
START/PAUSE button for about 5 second. This will remove any water remaining in the
machine from factory testing.
Step 4. To check for cold water filling to the machine:
Select the rinse programme and press the Start Pause button to start the machine.
Once the rinse has finished, allow the tumble action to continue until the water has
pumped out. Check that the drain outlet is not leaking or overflowing.
12

The Control Panel
Turning the Machine On
Pressing the ON/OFF ( ) button will turn the machine on.
Start Pause Button
START
After selecting the programme and the required options press the Start Pause button
once to start the wash cycle. There will be a short time delay to the start of the
programme while the machine sets the wash parameters for the selected programme
and options. The Door Locked and KG Mode indicator lights will also illuminate a few
seconds after pressing the Start Pause button.
In some programs in the initial phase of the cycle there are planned spin sequences to
ensure optimal wash results.
PAUSE
The programme may be paused at any time during the wash cycle by holding down
the Start Pause button for about two seconds. The door locked indicator light will
remain illuminated for approximately 2 minutes. The door can be opened when this
indicator goes out. To restart the programme, press the Start Pause button once again.
Cancelling and Changing the Programme
To cancel the programme hold down the START/PAUSE button for about five seconds.
Select a new programme and start as detailed above.
Temperature
Button
15
LCD
Display
Delay Start
Button
Start/Pause
Button On/Off
Button
Night
& Day Stain
Blaster Sensitive
Care
Pre
Wash Rinse
Hold Easy Iron
Wash Time
Button
Programme
Buttons
Spin Speed
Button
Description of the Machine
The Hoover washing machine details are indicated below:
Detergent
Dispenser Control
Panel
Door
Handle
Porthole
Door
Filter
Adjustable
Feet
14

Spin Speed
When a programme is selected the maximum spin speed allowed for that programme
appears on the display. Pressing the Spin Speed button will reduce the speed by
100rpm each time the button is pressed. The minimum speed is 400rpm, or continuing
to press the button will eliminate the final spin completely.
Delay Start
This indicator shows the number of hours time delay, once the delay start has been set.
Wash Cycle Time
When a programme is selected the display automatically shows the maximum cycle
duration for a full load, which can vary, depending on the options selected. Once the
programme has started you will be kept informed constantly of the time remaining to
the end of the wash.
Wash Length Indicator
Once the programme has been selected the indicator light will automatically show
the wash time set for that programme. Selecting a different wash time the relevant
indicator will light up.
KG Mode Indicator
Available on Cotton and Synthetic cycles, during the first 4 minutes of the cycle the
indicator lights and wash time will flash. This means the intelligent sensor is weighing
the laundry and will adjust the cycle time, water and electricity consumption
accordingly.
Buttons Indicator Light
These light up when the relevant buttons are pressed.
If an option is selected but it is not compatible with the selected programme then the
symbol first flashes and then goes off.
Maximum Loading Capacity And Detergent Indicator
When a programme is selected on the display is shown the maximum load of laundry
suitable for that cycle and the relative detergent quantity.
Detergent:
20% of the maximum quantity
50% of the maximum quantity
maximum quantity
The detergent quantity suggested can be vary depending on how much the fabrics are soiled.
Maximum load
Every levels shown on the display is the 10% of the maximum loading capacity.
When a programme is selected the maximum capacity suggested is shown on the
display. For the programmes where the KG MODE function is active, the appliance in
the first minutes it calculates the real laundry loaded, updating the levels on the display
in real time.
17
Door Locked indicator
The Door Locked indicator light is illuminated when the door is fully closed and the machine
is ON.
When Start Pause is pressed on the machine with the door closed the indicator will flash
momentarily and then illuminate. If the door is not closed the indicator will continue to flash.
A special safety device prevents the door from being opened immediately after the end of
the cycle. Wait for 2 minutes after the wash cycle has finished and the door locked light has
gone out before opening the door. As a safety measure, check that there is no water evident
in the drum. At the end of the cycle press the ON/OFF ( ) button.
If the programme is paused, the door locked indicator will go out after 2 minutes and the
door can be opened. Check there is no water evident in the drum before opening the door.
Digital Display
The easy-to-use Digital Display gives you total control of your wash cycle, whether it is
adjusting the wash length using our Wash Time Selector, delaying the start of your
wash, or adjusting the temperature and spin speed of your selected programme. The
simplicity of the Digital Display understates the advanced technology, which clearly
displays all the wash cycle information, putting you in control.
Wash Temperature
When a programme is selected the relevant indicator will light up to show the
recommended wash temperature. You can select a different temperature by pressing
the Temperature button. For example: The Cottons programme will default to 40°C.
With this control the temperature can be reduced to 30°C to reduce energy
consumption or increased to 60°C for a more intensive wash.
Today, most detergents have been improved to wash efficiently at lower temperatures,
therefore we have set the default temperature settings of each programme to a lower
level, saving electricity and reducing the carbon footprint of your machine.
Please refer to the Programme Guide for the maximum temperature to which each
programme can be set.
Wash Cycle Time/
Delay Start Indicator
Kg Mode
Indicator
Wash Temperature
Indicator
Spin Speed
Indicator
Wash Length
Indicator
16
Buttons
Indicator
Door locked
Indicator
Maximum loading capacity and
detergent Indicator

Sensitive Care
The Sensitive Care option washes your clothes in a deeper than normal water level to
provide gentler washing for especially delicate fabrics, while detergent is removed
thoroughly with five extra rinses. Perfect for people with delicate skin, this option can
be selected on all Cotton and Synthetic cycles.
This option does not need to be selected on the Delicate, Woollen or Silk programmes,
as it is already an integrated part of the wash cycles.
Easy Iron
This function, selectable on Mixed and Delicate cycles, minimizes creases as much as
possible with a uniquely designed anti-crease system that is tailored to specific fabrics.
The water is gradually cooled throughout the final two rinses with no spinning and
then a delicate spin assures the maximum relaxation of the fabrics.
Delay Start
This option allows you to delay the start of your wash cycle by up to 24 hours. By
pressing the Delay Start button, the time delay will be shown on the display (h00). This
will increase in one-hour intervals each time the Delay Start button is pressed.
Continue to press the button until the required time is reached, then press the Start
Pause button to activate the machine. The machine will start its cycle once the required
number of hours has passed.
To cancel the Delay Start option, press and hold the button for 5 seconds until the
display shows the settings for the selected programme. To start this programme, press
the Start Pause button. To cancel the process, press the ON/OFF button or select
another programme.
Temperature
When a programme is selected the display will show the recommended wash tempera-
ture. The Temperature button can be used to decrease or increase the temperature of
your chosen wash cycle. Each time the button is pressed, the new temperature level is
shown on the Wash Temperature Indicator.
19
Wash Options
The following options should be chosen once the required programme has been
selected and BEFORE pressing the Start Pause button. The indicator light on each
option button will illuminate if that option has been selected.
Night & Day
Press this button (available for all the washing programmes) to reduce the
intermediate spin speed to 400 rpm, where applicable; the water level is increased
during rinsing and the washing is kept immersed in water after the final rinse in order
to spread the fibres evenly.
During the phase in which the water is held in the tub, the indicator lights to show that
the machine is at a standstill.
Release the button to end the cycle with a spin dry (which may be reduced or
cancelled using the appropriate button) and emptying phase.
Thanks to electronic control, the water in the intermediate phases is emptied silently,
making this option very useful for washing at night.
Pre-Wash
This option is particularly useful for heavily soiled loads and can be used only on some
programmes as shown in the programmes table.
Detergent for this programme should be added to the compartment of the soap drawer
labelled “I” (Please refer to Detergent Drawer Section of manual). We recommend you
use only 20% of the recommended quantities shown on the detergent pack and fabric
conditioner should not be used for this programme.
Stain Blaster
The Stain Blaster option, selectable on all Cotton cycles, tackles stubborn stains by
maintaining wash temperatures throughout the programme and adjusting the spin
speed of the drum during critical stages of the wash and rinse cycles. Using this
special programme will increase the wash efficiency without increasing the length of
your wash programme.
Rinse Hold
Pressing this button means the cycle stops at the final rinse stage, leaving the drum fil-
led with water.
The garments thus stay immersed in the water, preventing them from bunching up and
forming creases that are difficult to remove.
During the phase in which the water is held in the tub, the indicator blinks to show that
the machine is at a standstill. Release the button to end the cycle with a spin (which
may be reduced or cancelled using the appropriate button) and emptying phase.
18

Spin Speed
The spin cycle is used to remove as much water as possible from the laundry without
damaging your clothes. The recommended spin speed for each programme is already
set to the highest level for that chosen programme. By pressing the Spin Speed button
you can reduce the spin speed in 100rpm intervals.
To cancel the spin cycle altogether, set the spin speed to 0.
It is not possible to select a spin speed higher than that suitable for the programme
selected. This feature is designed to avoid damage to your clothes.
It is possible to modify the spin speed at any time without stopping or pausing the
machine.
Wash Time Selector
Once the programme has been selected the indicator light will automatically show the
wash time set for that programme. Selecting a different wash time the relevant indica-
tor will light up. For example: Using this button on the Rapid Wash cycle will enable
you to select either a 14, 30 or 44 minute wash cycle.
This selection is only available on the Cotton, Synthetic and Rapid programmes.
Automatic Features
KG Mode (Half Load)
Available on the Cottons and Synthetics cycles, the intelligent sensor adjusts the water
level and programme length throughout each phase of the cycle according to how
much laundry you load into the machine. The KG Mode indicator will light up when
the intelligent sensor is weighing the laundry.
The washing machine is fitted with a self-adjusting water level system. This system
enables the machine to use the optimum amount of water needed to wash and rinse
the laundry in relation to the particular load. This results in a reduction of the water
and electricity used without in any way compromising the washing and rinsing
performance. The amount of water and electricity used will always be appropriate for
the clothes load size.
The washing machine automatically ensures excellent washing results at minimum cost
whilst respecting the environment.
Out of Balance protection
This model is fitted with an electronic sensor device that checks if the load is balanced
correctly. If the load is slightly unbalanced the machine will re-balance it automatically
and then carry out the normal spin. If, after several attempts, balance is not restored a
reduced spin speed will be used. If loads are seriously unbalanced the spin stage will
be cancelled. This helps limit vibration, reduce noise and improve the washing
machine's reliability and life.
8 Pulse Technology
This washing machine is equipped with an innovative system that by means of 8 high
pressure jets, sprays a mixture of water and detergent directly into the load.
The “inverter motor” technology used in this machine manages the drum movement
during the start up of each programme, in conjunction with the 8 high pressure jets
spraying the detergent mixture into the load, the cycle includes a set of spin actions
that helps the detergent solution to penetrate into the fibers, helping dirt removal and
ensuring the best available wash performance.
The spin cycle at the beginning of the wash is therefore a normal phase of the
program and should not be regarded as a malfunction of the machine.
The 8 pulse system is also used during the rinse phase where the high pressure jets aid
the complete removal of detergent residues trapped in the clothes.
21
20

Programme Descriptions
For handling the various types of fabric and their level of dirtiness in your laundry the
washing machine has different programme groups according to type of wash,
temperature, spin speed and duration (see Programme Guide).
Once the programme is selected, the intelligent sensor will weigh the laundry using the
KG Mode and adjust the critical elements of the wash cycle depending on the weight
of the laundry to ensure perfect results (available on Cotton and Synthetic cycle). The
KG Mode is activated during the first 4 minutes of the cycle, which enables the
machine to:
●adjust the amount of water required;
●determine the length of the wash cycle;
●control rinsing according to the fabric type selected;
●recognises if too much lather is present, adjusting the water level during rinsing if necessary;
●adjusts the spin speed according to the load, avoiding any imbalance
Cottons
The Cottons programme is also designed for maximum washing and rinsing efficiency.
With spin cycles in between, the programme guarantees the laundry is rinsed per-
fectly. The final spin cycle ensures laundry is spun dry as much as possible up to the
maximum speed. This cycle is set to 40°C, but the temperature may be altered using
the Temperature option button.
Mixed & Synth’s
Washing and rinsing performance is optimised through using drum rotation speeds
and water levels suitable for synthetics and mixed fabrics. The programme will default
to 40°C, but the temperature may be altered using the Temperature option button. The
delicate spin action minimises creasing. The final spin speed for the synthetics
programme is 800rpm
Duvet
This is a programme dedicated to washing a single duvet or big size laundry.
This programme washes at a cool 30°C, carries out 3 rinses (one is for fabric conditio-
ner) and concludes with a slow spin.
We suggested to follow the instruction on the cloths label.
Wool & Silk
This programme allows a complete washing cycle for garments specified as “Machine-
Washable” Wool fabrics and laundry items made from silk or specified “Wash as Silk”
on the fabric label.
Thanks to the new generation of 3 phase motors controlled by a sophisticated
electronic system, we have developed a new washing mode which simulates
hand washing action during wash cycle.
The new motor allows the drum to move with a pulse action. This action of partial
rotation with pauses in between creates a delicate wash only equalled to that of hand
washing.
The programme has a maximum temperature of 30°C and concludes with 3 rinses,
one for fabric conditioner, and a slow spin.
Rinse
This programme carries out three rinses with an intermediate spin (which can be
reduced or excluded by using the Spin Speed option). It can be used for rinsing any
type of fabric e.g. use after hand washing.
Spin & Drain
The spin programme completes the spin at the maximum spin speed, this can be
reduced by using the Spin Speed option button or excluded if you want drain only.
All in One
Thanks to 8 pulse technology, this innovative programme, allows you to wash fabrics
such as cottons, synthetics and mixed fabrics at 20°C with a performance which is
comparable to a 40°C wash.
The consumption of this program is about 50% of a conventional 40°C. Cottons wash.
Important Wash Performance Advice
●New, coloured garments should be washed separately for at least 5 or 6 washes
●Certain large dark items such as jeans and towels should always be washed separately
●Never mix NON COLOURFAST fabrics
All Delicate
The rocking movements of the drum, combined with the action of the 8 jets, deliver a
perfect result also on Delicates at 30°.
8 Pulse Technology helps the pre-mix of water and soap, penetrating deeply into the
fibers; the inverter motor moves the drum in a way to optimize the distribution of the
pre-mix of water and soap, without damaging clothes. The result of this combination
guarantees a more accurate stain removal and treats the fabrics with extreme care.
All Baby
You can wash all baby clothes together, at medium temperature, resulting in hygienic
and perfectly clean items when combined with heavy duty soap. This is possible thanks
to the ideal pre-dose of water and detergent, that is sprayed onto the laundry through
the 8 jets activating the enzymes at 50°C.
Rapid Programme
The Rapid programme allows a washing cycle to be completed in just 14 minutes! This
programme is particularly suited to slightly dirty cottons and mixed fabrics.
Using the Wash Time button on the Rapid cycle will enable you to select either a 14,
30 or 44 minute wash cycle.
When selecting the rapid programme, please note that we recommend you use only
20% of the recommended quantities shown on the detergent pack.
For information about these programmes please refer to the programmes table.
22 23

Programme Guide
24 25
Programme Fabric Type Water
Temp
Recommended
(C°)
Water
Temp
MAX
(C°)
Spin
Speed
MAX
(RPM)
Max
Load
Size
(kg)
Cottons, Non-
fast Coloureds,
mixed fabrics
Mixed fabrics
and synthetics
Mixed fabrics
Machine
washable wool
& Silk
-
-
Cottons
& Mixed
fabrics
Delicates
Cottons
& Mixed
fabrics
Lightly dirty
Cottons and
Synthetics
40
40
30
30
-
-
60
30
20
30
30
30
1400
1000
400
800
1000
1400
1400
600
1000
1000
1000
1000
90
60
30
30
-
-
60
30
20
40
40
40
11
5,5
4
2
-
-
7
2
11
2
3
4
Length of Programme (1) Detergent
Short
2:01
1:23
0:54
0:52
0:28
0:10
1:30
1:03
1:29
0:14
-
-
Med.
2:36
1:53
-
-
-
-
2:05
-
2:04
-
0:30
-
Long
3:56
2:03
-
-
-
-
2:43
-
2:42
-
-
0:44
2
✓
✓
✓
✓
-
-
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
-
-
✓
✓
✓
✓
✓
✓
1
Only with the
prewash button
selected
Only with the
prewash button
selected
-
-
-
-
-
-
-
-
-
-
**Information for laboratories test (see page 26) 1) For the programmes shown you can adjust the duration and
intensity of the wash using the Wash Time button.
2) Using the Wash Time button on the Rapid cycle will enable you to
select either a 14, 30 or 44 minute wash cycle.
**
2)
Cottons
Mixed &
Synth’s
Rinse
Spin &
Drain
Duvet
All
Baby
All
Delicate
All
in One

Detergent
Recommendations on the use of detergent at various temperatures.
When washing heavily soiled whites, we recommend using cotton programs of 60°C
or above and a normal washing powder (heavy duty) that contains bleaching agents
that at medium/high temperatures provide excellent results.
For washes between 40°C and 60°C the type of detergent used needs to be appropriate
for the type of fabric and level of soiling.
Normal powders are suitable for “white” or colour fast fabrics with high soiling, while
liquid detergents or “colour protecting” powders are suitable for coloured fabrics with
light levels of soiling.
For washing at temperatures below 40°C we recommend the use of liquid detergents
or detergents specifically labeled as suitable for low temperature washing.
For washing wool or silk, only use detergents specifically formulated for these fabrics.
For dosage amounts please follow the instructions on the detergent package label.
Only use detergents that are suitable for use in a washing machine. You will obtain
the best results from your wash with the minimum use of chemical products, and the
best care for your laundry if you take into consideration the level of dirtiness as well
as the type of detergent to choose.
The amount of detergent to use depends on:
●Water hardness
Depending on the hardness of the water and the type of detergent used, it is
possible to reduce the amount of detergent.
The softer the water supply, the less detergent is required.
●The level of dirtiness
It is possible to reduce the amount of detergent used depending on how dirty the
laundry is.
Use less detergent for items that are not very dirty.
●Amount of laundry
It is possible to reduce the amount of detergent when washing only a small amount
of laundry.
For smaller loads use less detergent.
The dosages shown on the packaging of detergents for washing delicates often already
refer to a reduced wash size.
Always follow the dosage instructions on the detergent packaging.
An over dosing of detergent can cause excessive foaming.
If the appliance detects the presence of excessive foam, it may exclude the spinning
phase or extend the duration of the program and increase water consumption.
Dispensing instructions
The detergent drawer is split into 3 compartments:
●The first, labelled "1", is for detergent
utilised during Prewash.
●The second, labelled "2", is for detergent
utilised during the main wash.
●The third, labelled is for special additives
such as fabric softeners, fragrances, starch,
brighteners etc.
Dispensing in the drum
Liquid detergents and some tablets are dispensed via the machine drum using the
recommended dispensing device which is placed upright on top of the wash load
towards the back of the drum. Some tablets are designed to be placed in the dispenser
drawer, check the detergent pack for details.
Do not put any items into the drawer other than detergents that are designed to be
dispensed from the drawer as they may cause blockage or damage.
Laundry
Items to avoid
We recommend that you do not wash underwired bras in the machine. Should the
wires become detached they could cause damage to your clothes and the machine. If
the wash care label states that the bra is machine washable then we advise placing it
in a wash bag.
26 27
Refer to the programme guide (pag.24)
** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and
No 1061/2010
COTTON PROGRAMME with a temperature of 60°C
COTTON PROGRAMME with a temperature of 40°C
These programmes are suitable to clean normally soiled cotton laundry and they are
the most efficient programmes in terms of combined energy and water consumptions
for washing cotton laundry.
These programmes have been developed to be compliant with the temperature on the
wash label on the garments and the actual water temperature may slightly differ from
the declared temperature of the cycle.

Recommendations
Always follow the wash care labelling on the garments.
Fasten zips, tie strings and close press-studs to prevent tangling. Ensure that pockets
are emptied of loose change and other small items.
Unfold all items before placing them in the machine.
Check that there are no metal objects in the laundry as these may damage the laundry
and the machine.
Place small items in a wash bag.
Divide the laundry according to the type of material (the symbol on the garment label)
and colour, making sure that whites are separated from coloured garments
Do not exceed the values indicated in the “Programme Guide” which refers to the
weight of the laundry items when they are dry.
Washing Advice
The following tips are designed to assist in getting the best results from your machine
whilst using it in the most environmentally friendly and economical way. It is also
important to understand the items to avoid in your laundry, to ensure the continued
safe and reliable operation of your machine.
Loading your washing machine
To make further reductions of energy, water and detergent consumption, we
recommend that you put a full load into your machine. Energy savings of up to 50%
can be achieved by washing one full load compared to two half loads.
Do not overload the machine as this will reduce the quality of the wash and may
cause damage to the machine and your laundry.
When is prewashing really needed?
Only with particularly dirty loads! Energy savings of 5 to 15% are made by not
selecting the prewash option for less dirty laundry. Pre-treat awkward stains with a
washable stain remover.
Which wash temperature should you choose?
Using stain removers before machine washing reduces the need to wash at
temperatures over 60°C.
Using a 40°C wash temperature can make energy savings of up to 50%.
Very dirty laundry
To ensure the best performance when washing a particularly dirty load, we
recommend that you reduce the amount of items to be put into the machine.
Allowing more space in the drum means the items can circulate more freely and will
wash better.
Running a Wash Cycle
This section summarises the main points when completing a wash cycle. For detailed
explanations of features, options and details of the machine refer to the relevant
section in the instruction manual.
Preparing the laundry
Select and sort the laundry according to the wash care labels found on each garment.
Loading the laundry
Open the door. Put the laundry in the washing machine. Close the door by pushing it
until it clicks, ensuring that no items of laundry are obstructing the lock or door seal.
Putting detergent in machine
Open the drawer, choose the detergent and put in the recommended amount.
Do not exceed the dosage stated below:
Close the drawer again.
Note: Liquid detergents and some concentrated powders and tablets that are to be
placed directly into the drum should be placed in the recommended dispensing device.
Selecting the wash programme
Refer to the Programme Guide or the programme descriptions on the front of the
machine to select the most suitable programme. Switch on the appliance by the
ON/OFF button and select the required programme. Check that the tap is turned on
and that the discharge hose is positioned correctly. Select the required wash options.
Starting the wash cycle
Press the Start Pause button. The Door Locked indicator and KG Mode lights will
illuminate.
After a few seconds the wash cycle will begin. During the first 4 minutes of
Compartment Wash Maximum quantity of
powder/liquid
Prewash (option)
Main Wash
(all programmes)
Fabric Conditioner
100 ml
200 ml
200 ml
1
2
28 29

the wash cycle, the KG Mode will weigh the clothes and update the wash time.
In some programs in the initial phase of the cycle there are planned spin sequences to
ensure optimal wash results.
Do not try to open the door when the door locked indicator is on, nor open the
dispenser drawer during the wash programme.
If you wish to pause the programme press the Start Pause button; after two minutes
you will be able to open the door. To cancel the programme hold down the
START/PAUSE button for about five seconds. A new programme can be selected after
cancelling the previous programme.
When the programme has finished
Wait approximately two minutes for the door lock to be released. When the door
locked indicator light goes out it will then be safe to open the door.
Switch off the machine by pressing the ON/OFF ( ) button. Open the door and
remove the laundry. Disconnect the plug from the mains power supply and turn off the
water supply whenever you finish using it.
Care and Maintenance
The washing machine needs very little maintenance, but regular attention to a few small
details will ensure the continued performance of your washing machine.
Do not use abrasive cleaners, scouring pads, solvent-based cleaners or polishes; wiping
the outside of the machine with a damp cloth will suffice.
Cleaning the soap dispenser
It is advisable to clean the compartments occasionally to remove detergents and
additives. To do this you need to do the following:
Step 1. Pull the drawer out firmly from the machine, but without forcing it.
Step 2. Clean the compartments and the siphon cover under warm running water.
Step 3. Clean the outlet of the soap dispenser to remove any residue of soap powder.
Step 4. Replace the drawer.
Cleaning the door glass
Regularly clean the door glass with a damp cloth. A build up of soiling and residues from
the water may result in water leaking from the door.
Do not use abrasive cleaners as they can scratch the surface.
Cleaning the filter
The washing machine is fitted with a special
filter to prevent items such as coins, buttons,
etc. blocking the discharge hose. These may be
retrieved by:
Step 1. Opening the filter cover.
Step 2. Pull out the corrugated hose (only
available on certain models), remove the
stopper and drain the water into a container.
Step 3. Before removing the filter, place an
absorbent towel below the filter cap to collect
the small amount of water that is likely to be
inside the pump.
30 31

Step 4. Turn the filter anti-clockwise until it stops in the vertical position.
Remove the filter and clean.
Step 5. Replace the filter and turn in a clockwise direction until locked in position.
Replace the stopper in the hose and close the filter cover.
We recommend that the filter be cleaned frequently, at least once a month.
Maintenance wash
Using small quantities of detergent and low temperature wash programmes can cause
the gradual build up of grease, dirt and scale. Over time these deposits can damage
your laundry and your machine. They can also cause your machine to smell. We
recommend that you carry out a maintenance wash a couple of times per year to keep
your machine and pipe work clean and free of these deposits. Simply run the Cottons
90°C programme without a load and with the normal quantity of detergent.
Problem Solving Guide
Defects you can remedy yourself
Before calling Hoover Service for technical advice please run through the following
checklist. A charge will be made if the machine is found to be working or has been
installed incorrectly or used incorrectly. If the problem persists after completing the
recommended checks, please call Hoover Service (tel: [phone]); they may be
able to assist you over the telephone.
NOTE:
The initial spin at the beginning of the washing cycle is a
normal phase of the program and not a machine fault.
The machine will not start…
●Close the door. Check that there is power to the machine. Select a programme
and press Start Pause. Check if the door locked light is illuminated.
If it is not, check the following:
1. Is the machine connected to the electrical supply?
2. Is the electrical supply OK? Check another socket.
3. Has the fuse on the machine blown? If so, replace it.
●If the door locked light is illuminated and the machine does not start this means
that the machine cannot fill with water, check the following:
1. Is the water supply to the machine switched on?
2. Are the pipes kinked or restricted in any way?
Water does not drain away… (error 3 will be displayed)
●Ensure that there is not a blockage in the drain hose or the hose is not kinked.
●Is the drain hose installed correctly? If connected to the sink waste make sure you
have cut the membrane or removed the bung from the under sink drainage unit.
●Check for foreign bodies in the filter. If present, clean the filter.
●If you have found any of the above problems correct them and run the machine
through a spin cycle to drain the water.
32 33

Water on the floor around the washing machine...
●Is the fill hose tightened? If so, replace the rubber washers and re-tighten.
●Is the standpipe or the household drain blocked? If so, clear the blockage yourself
or call a plumber.
●Is there clothing or dirt between the door gasket and the door glass? Ensure that
the door glass and gasket are kept clean and free of laundry when loading the
machine.
The machine does not spin…
●Water has not drained from the machine? Check the points highlighted above.
●Have you selected an option that changes the spin profile (change of spin speed)?
Check the feature in the description of the controls.
●Is the load unbalanced? To reduce noise and vibration and improve the machine’s
reliability and life, the machine is fitted with an electronic sensor that detects if the
load is unbalanced. To improve the spin performance the load can be re-distributed
by hand at the end of the cycle and then re-spun.
●The presence of excessive foam has aborted the spinning phase.
Do not use excessive amounts of detergent.
The machine is noisy or vibrates a lot during the cycle…
●Has the transit system been fully removed? (see Unpacking the Product).
●Are there any loose items in the pockets of clothing that can rattle in the drum
and cause damage?
●Is the load unbalanced? Stop the programme, redistribute the load and restart.
The programme takes a long time…
●Some programmes do take a long time (over 2.5 hours). Low water pressure can
increase the length of the programme.
The door will not open…
●Has the programme finished? Is the “END” word on the display? If not the programme
is not complete. Has the door locked light gone out? If not wait a further two
minutes and the light will go out and you will be able to open the door.
●Has the programme finished but the door remains locked? The display reads
Error 2. Switch off the appliance and this will allow the door to open.
● If water remains in the drum refer to 'Water does not drain away…' above.
Problem with the dispenser…
●Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
●The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Care and
Maintenance)
●Steam is coming from the dispenser. The machine is designed to vent through the
drawer, this is nothing to worry about.
Error 9 is displayed…
●Cancel the programme by pressing the ON/OFF button.
Wait 10-15 seconds, select again the programme and press the START/PAUSE button to
switch the machine on.
Remember, you may be charged for the service call if incorrect installation or misuse
causes a problem with your machine.
If the following error codes are displayed, switch OFF the machine and contact Hoover
Service: 0, 1, 4, 5, 7 and 8.
Note: The use of environmentally friendly, phosphate-free detergents (check detergent
information on pack) can have the following effects:
●Waste water from rinsing may be cloudier because of the presence of a white
powder (zeolites) held in suspension, without the rinse performance being adversely
affected.
●Presence of white powder on laundry after washing, which is not absorbed by
the fabric and does not alter the colour of the fabric.
●The presence of foam in the final rinsing water is not necessarily an indication of
poor rinsing. Carrying out more rinse cycles does not serve any purpose in such
cases.
34 35

Power Failure
If there is a power failure the wash cycle will be interrupted, and the wash programme
and functions will be suspended. When the power is restored, the wash programme
and functions will re-start from the same point and complete the programme.
During a power failure the water can be drained and the load can be removed from
the machine as follows:
Step 1. Switch off the machine both via the ON/OFF button and the mains power
supply. Remove the plug from the mains power supply socket.
Step 2. Carefully move the machine so the rear of the machine is accessible. Please
follow the safety precautions that we recommend under the Warning and Safety
Instructions section of this manual.
Step 3. Unclip the drain hose from the rear panel of the machine and lower the hose
into a bowl on the floor. When the bowl is full raise the end of the drainpipe to a
height higher than the top of the appliance to stop the flow of water. Empty and
replace the bowl and continue draining the machine until empty.
Step 4. Once the machine is fully drained of water, clip the hose to the rear of the
machine. Open the door and remove the load.
The door can be opened approximately 2 minutes after the power failure.
Do not force open the door.
Further Problem Solving advice can be found on the After Sales Service pages of
our website www.hoover.co.uk
After Sales Service
Customer Service
At Hoover, we aim to make appliances that are reliable and long lasting. However,
should your appliance need to be serviced during its working life, no one is more
qualified to maintain your appliance than our own Hoover Service engineers. To book
a service call or to ask our customer service advisors for help on using your appliance,
please call:
08444 995599
or contact us online
www.hoover.co.uk
Please have your model and serial numbers at hand when calling our service
department, as they will require this information.
(Telephone lines open: Monday to Friday 8.30am to 5pm, Saturday 9am to 5pm,
Sunday 10am to 4pm). We may record your phone calls with our representatives to
monitor and improve the quality of service we provide.
Guarantee
Your new Hoover appliance automatically comes with a 12-month call out, parts and
labour guarantee.
Register your appliance now by calling
08444 810 157
or register online
www.hoover.co.uk
Providing that you register your purchase, Hoover guarantees all parts of this product
for 5 years from the date of purchase. During the first year Hoover approved
engineers will replace or repair all defective parts free of charge, except for parts
subject to fair wear and tear, such as interior lamps.
In years 2-5 replacement parts will be supplied free only if fitted in the UK or Republic
of Ireland by Hoover and the appropriate labour charges paid. An extended warranty
may be purchased to also cover the labour costs. Please ask our customer service
advisors for cost details or complete the enclosed form.
To qualify for benefits under the guarantee, you must be able to provide proof of date
of purchase and the appliance must have been supplied, maintained and used in
accordance with Hoover instructions.
36 37

The guarantee excludes:
●Any faults which occur due to bad installation or misuse of the machine.
●Repair of, or interference with, the machine by any person not authorised by the
manufacturer.
●Any parts which are fitted to the machine that are not original manufacturer’s
parts.
●Non-domestic use of the machine.
●Operation at incorrect voltage.
●The result of using this machine for any purpose other than those described in the
instruction book.
Spares and Accessories
If any part of your appliances needs replacing during its lifetime, please make sure
that you replace them with genuine Hoover spare parts by calling:
01204 556 111
or online
www.hoover.co.uk
A number of accessories can also be purchased using the above contact details.
Brochures
At Hoover, we produce a range of home appliances including vacuum cleaners,
cooling appliances, washing machines, tumble dryers, dishwashers, cookers and
built-in appliances.
If you would like a brochure for any of our product ranges please call our head office
on: 01685 721222
or view our full range online
www.hoover.co.uk
Our customer service advisors will be able to advise you of any matching appliance,
or appropriate replacement product when it is time to replace your purchase.
38 39