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WIND TURBINE WARRANTY AGREEMENT
Hardware Warranty
Hopeful Wind Energy Technology Co., Ltd. (“Hopeful Energy”)
will repair or replace free of charge any part or parts of the
Hopeful Energy wind turbine wind generator determined by
Hopeful Energy to be defective in materials and/or workmanship
un d e r no r m al au tho r iz e d u se co n si s te n t w it h pr od u ct
instructions for a period of two years from the date the original
purchaser (“Customer”) receives the wind generator (“Start
Date”). This warranty extends only to the original purchaser. The
Customer's sole and exclusive remedy and the entire liability of
Hopeful Energy, its dealers and affiliates under the warranty is,
at Hopeful Energy's option, either (i) to replace the wind
generator with new or reconditioned wind generator, (ii) to
correct the reported problem, or (iii) to refund the purchase price
of the wind generator. Repaired or replaced products are
warranted for the remainder of the original warranty period.
Restrictions
Problems with the wind generator products can be due to
improper use, maintenance, non- Hopeful Energy additions or
modifications or other problems not due to defects in Hopeful
Energy's workmanship or materials. No warranty will apply if the
wind generator (i) has been altered or modified except by
Hopeful Energy, (ii) has not been installed, operated, repaired,
or maintained in accordance with instructions supplied by
Hopeful Energy (iii), or (iv) has been exposed to winds
exceeding 134 mph (60 m/s), or has been subjected to abnormal
physical, thermal or electrical stress, misuse, negligence, or
accident. If Hopeful Energy's repair facility determines that the
problem with the wind generator is not due to a defect in Hopeful
Energy's workmanship or materials, then the party requesting
warranty service will be responsible for the costs of all
necessary repairs and expenses incurred by Hopeful Energy.
Warranty Claims & Return Procedures
In order to be eligible for service under this warranty the
Customer MUST return the Warranty Registration Card or log
on ww w. hop ef ule ne rgy.com to comp le te th e war ran ty
registration within 30 days of purchasing the wind generator.
Notification must include a description of the alleged defect, the
manner in which the wind generator was used, the serial
number, and the original purchase date in addition to the name,
address, and telephone number of the party requesting warranty
service. Any wind generator requiring warranty repair shall be
transported at the expense and risk of the party requiring
warranty service, including but not limited to proper packaging of
the product. All parts that Hopeful Energy replaces shall become
Hopeful Energy's property on the date Hopeful Energy ships the
repaired wind generator or part back to the Customer. Hopeful
Energy will use all reasonable efforts within five days of receipt
H-series Warranty
