HP DC7600 - HP Programming manual

Desktop Management Guide
Business PCs
Document Part Number: 391759-001
May 2005
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on some
models.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
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and other countries.
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ÅWARNING: Text set off in this manner indicates that failure to follow
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directions could result in damage to equipment or loss of information.
Desktop Management Guide
Business PCs
First Edition (May 2005)
Document Part Number: 391759-001

Desktop Management Guide www.hp.com iii
Contents
Desktop Management Guide
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Altiris Deployment Solution Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
HP Local Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
HP System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HP Client Management Solutions using Altiris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HP OpenView Management Suite for Desktops Using Radia . . . . . . . . . . . . . . . . . . 7
HP Local Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Dantz Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Proactive Change Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Subscriber’s Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Retired Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HPQFlash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Boot Block Emergency Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replicating the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . 28
Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . 29
DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Contents
Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Index

Desktop Management Guide www.hp.com 1
Desktop Management Guide
HP Client Management Solutions provides standards-based solutions
for managing and controlling desktops, workstations, and notebook
PCs in a networked environment. HP pioneered desktop
manageability in 1995 with the introduction of the industry’s first
fully manageable desktop personal computers. HP is a patent holder
of manageability technology. Since then, HP has led an industry-wide
effort to develop the standards and infrastructure required to
effectively deploy, configure, and manage desktops, workstations, and
notebook PCs. HP works closely with leading management software
solution providers in the industry to ensure compatibility between HP
Client Management Solutions and these products. HP Client
Management Solutions are an important aspect of our broad
commitment to providing you with PC Lifecycle Solutions that assist
you during the four phases of the desktop PC lifecycle—planning,
deployment, management, and transitions.
The key capabilities and features of desktop management are:
■Initial configuration and deployment
■Remote system installation
■Software updating and management
■ROM flash
■Asset tracking and security
■Fault notification and recovery
✎Support for specific features described in this guide may vary by
model or software version.

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Desktop Management Guide
Initial Configuration and Deployment
The computer comes with a preinstalled system software image. After
a brief software “unbundling” process, the computer is ready to use.
You may prefer to replace the preinstalled software image with a
customized set of system and application software. There are several
methods for deploying a customized software image. They include:
■Installing additional software applications after unbundling the
preinstalled software image.
■Using software deployment tools, such as Altiris Deployment
Solution, to replace the preinstalled software with a customized
software image.
■Using a disk cloning process to copy the contents from one hard
drive to another.
The best deployment method depends on your information
technology environment and processes. The PC Deployment section
of the HP Lifecycle Solutions Web site
(http://whp-sp-orig.extweb.hp.com/country/us/en/solutions.html)
provides information to help you select the best deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware
provide further assistance with recovery of system software,
configuration management and troubleshooting, and power
management.
Altiris Deployment Solution Agent
This program is pre-loaded on the computer. When installed, it
enables communication with the administrator Deployment Solution
console.
To install Altiris Deployment Solution Agent:
1. Click Start.
2. Click All Programs.
3. Click Software Setup.
4. Click Next.
5. Scroll down and click on the link to install Altiris AClient.

Desktop Management Guide www.hp.com 3
Desktop Management Guide
HP Local Recovery
Local Recovery backs-up data and system files to a protected area on
the hard drive. If data or files are lost, deleted, or corrupted, Local
Recovery can be used to retrieve data or restore the last good system
image.
To install this pre-loaded program:
1. Click Start.
2. Click Local Recovery.
3. Click Next.
4. Scroll down and click on the link to install HP Local Recovery.
Remote System Installation
Remote System Installation allows you to start and set up the system
using the software and configuration information located on a
network server by initiating the Preboot Execution Environment
(PXE). The Remote System Installation feature is usually used as a
system setup and configuration tool, and can be used for the following
tasks:
■Formatting a hard drive
■Deploying a software image on one or more new PCs
■Remotely updating the system BIOS in flash ROM (“Remote
ROM Flash” on page 13)
■Configuring the system BIOS settings
To initiate Remote System Installation, press F12 when the
F12 = Network Service Boot message appears in the lower-right
corner of the HP logo screen. Follow the instructions on the screen
to continue the process. The default boot order is a BIOS
configuration setting that can be changed to always attempt to PXE
boot.
HP and Altiris have partnered to provide tools designed to make the
task of corporate PC deployment and management easier and less
time-consuming, ultimately lowering the total cost of ownership and
making HP PCs the most manageable client PCs in the enterprise
environment.

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Desktop Management Guide
Software Updating and Management
HP provides several tools for managing and updating software on
desktops, workstations, and notebooks:
■HP System Software Manager
■HP Client Manager Software
■HP Client Management Solutions using Altiris
■HP OpenView Management Suite for Desktops using Radia
■HP Local Recovery
■Dantz Backup and Recovery
■HP Proactive Change Notification
■HP Subscriber's Choice
HP System Software Manager
HP System Software Manager (SSM) is a free utility that automates
remote deployment of device drivers and BIOS updates for your
networked HP business PCs. When SSM runs, it silently (without
user interaction) determines the revision levels of drivers and BIOS
installed on each networked client system and compares this
inventory against system software SoftPaqs that have been tested and
stored in a central file store. SSM then automatically updates any
down-revision system software on the networked PCs to the later
levels available in the file store. Since SSM only allows distribution of
SoftPaq updates to the correct client system models, administrators
can confidently and efficiently use SSM to keep system software
updated.
System Software Manager integrates with enterprise software
distribution tools such as HP OpenView Management Suite using
Radia and Microsoft Systems Management Server (SMS). Using
SSM, you can distribute customer-created or third-party updates that
have been packaged in the SSM-format.
SSM may be downloaded at no charge by visiting
www.hp.com/go/ssm.

Desktop Management Guide www.hp.com 5
Desktop Management Guide
HP Client Manager Software
HP Client Manager Software developed with Altiris, is available free
for all supported HP business desktop, notebook, and workstation
models. SSM is integrated into HP Client Manager, and enables
central tracking, monitoring, and management of the hardware
aspects of HP client systems.
Use HP Client Manager to:
■Get valuable hardware information such as CPU, memory, video,
and security settings
■Monitor system health to fix problems before they occur
■Install drivers and BIOS updates without visiting each PC
■Remotely configure BIOS and security settings
■Automate processes to quickly resolve hardware problems
HP Client Manager uses the same Altiris infrastructure as the other
Altiris client lifecycle management solutions. This design provides a
significant benefit for the IT staff, since only one infrastructure needs
to be setup and maintained. Since information is stored in one
database, you get complete and consistent inventory reports as well as
system health and security information. You use a single, consistent
console interface for scheduling and tracking progress of both
hardware and software management tasks for your client systems.
For more information on HP Client Manager, visit
www.hp.com/go/easydeploy.
HP Client Management Solutions using Altiris
Additional Altiris client management solutions can be purchased
through HP that complement the hardware management capabilities
of HP Client Manager. These Altiris solutions address client IT
lifecycle challenges including:
■Inventory assessment
■Software license compliance
■Personality migration
■Software image deployment

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Desktop Management Guide
■Software distribution
■Asset management
■Client backup and recovery
■Problem resolution
For more information on HP Client Management Solutions using
Altiris, visit www.hp.com/go/easydeploy.
HP and Altiris have a unique alliance that extends beyond sales and
marketing to include joint development and technology sharing that
spans HP Client, Server, OpenView, and Services groups to provide
best-of-breed solutions for HP partners and customers.
Starting in 1999, Compaq personal systems group and Altiris entered
into an alliance to combine the strength of Compaq as a pioneer in PC
hardware and manageability with the strength of Altiris' PC
deployment and migration capabilities. The relationship expanded
into a strategic alliance with the introduction of comprehensive
cost-reducing IT lifecycle management solutions including the jointly
developed HP Client Manager Software, which provides
best-of-breed hardware management for HP PCs.
Building upon the success of the personal systems group, in 2001 the
industry standard servers group introduced the ProLiant Essentials
Rapid Deployment Pack, an OEM version of Altiris Deployment
Solution combined with HP's SmartStart Toolkit. HP utilizes this
solution for provisioning ProLiant servers (including blade servers) as
well as Blade PCs, a core component of HP's Consolidated Client
Infrastructure.
Following the HP and Compaq merger, the alliance has continued to
expand with the following offerings:
■Altiris Deployment Solution is available for a free 30-day trial for
HP business PCs, after which a license may be purchased.
■HP Local Recovery, a client backup/recovery utility, is available
for free with HP business PCs.
■Altiris Connector for HP OpenView provides client inventory and
event integration with HP OpenView Network Node Manager,
Operations, and Service Desk.