HP EliteDesk 700 G1 Small Form Factor Operating and maintenance manual

Hardware Reference Guide
HP EliteDesk 700 G1 Small Form Factor

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2014
Document part number: 789434-001
Product Notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

About This Book
This guide provides basic information for upgrading the HP EliteDesk Business PC.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii

iv About This Book

Table of contents
1 Product features ................................................................................................................................................ 1
Standard configuration features ........................................................................................................... 1
Front panel components ....................................................................................................................... 2
Rear panel components ....................................................................................................................... 3
Media card reader components ............................................................................................................ 4
Serial number location .......................................................................................................................... 5
2 Hardware upgrades .......................................................................................................................................... 6
Serviceability features .......................................................................................................................... 6
Warnings and cautions ......................................................................................................................... 6
Removing the computer access panel ................................................................................................. 7
Replacing the computer access panel ................................................................................................. 8
Removing the front bezel ..................................................................................................................... 9
Removing bezel blanks ...................................................................................................................... 10
Replacing the front bezel .................................................................................................................... 11
Changing from desktop to tower configuration ................................................................................... 12
System board connections ................................................................................................................. 13
Installing additional memory ............................................................................................................... 14
DIMMs ............................................................................................................................... 14
DDR3-SDRAM DIMMs ...................................................................................................... 14
Populating DIMM sockets .................................................................................................. 14
Installing DIMMs ................................................................................................................ 15
Removing or installing an expansion card .......................................................................................... 18
Drive positions .................................................................................................................................... 22
Installing and removing drives ............................................................................................................ 23
Removing a 3.5-inch device .............................................................................................. 25
Installing a 3.5-inch device ................................................................................................ 27
Removing a slim optical drive ............................................................................................ 30
Installing a slim optical drive .............................................................................................. 31
Removing and replacing a 3.5-inch hard drive .................................................................. 33
Removing a 2.5-inch hard drive ......................................................................................... 36
Installing a 2.5-inch hard drive ........................................................................................... 38
v

Installing a security lock ..................................................................................................................... 41
Cable lock .......................................................................................................................... 41
Padlock .............................................................................................................................. 41
HP Business PC Security Lock .......................................................................................... 42
Front bezel security ........................................................................................................... 46
Appendix A Battery replacement ....................................................................................................................... 48
Appendix B Electrostatic discharge ................................................................................................................... 51
Preventing electrostatic damage ........................................................................................................ 51
Grounding methods ............................................................................................................................ 51
Appendix C Computer operating guidelines, routine care and shipping preparation ......................................... 52
Computer operating guidelines and routine care ............................................................................... 52
Optical drive precautions .................................................................................................................... 53
Operation ........................................................................................................................... 53
Cleaning ............................................................................................................................. 53
Safety ................................................................................................................................. 53
Shipping preparation .......................................................................................................................... 53
Index ................................................................................................................................................................... 54
vi

1 Product features
Standard configuration features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
NOTE: This computer model can be used in a tower orientation or a desktop orientation.
Standard configuration features 1

Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
1 Slim Optical Drive (optional) 5 Headphone Connector
2 USB 2.0 Ports (black) 6 Dual-State Power Button
3 USB 3.0 Ports (blue) 7 Hard Drive Activity Light
4 Microphone/Headphone Connector 8 3.5-inch Media Card Reader (optional)
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the
Maintenance and Service Guide to interpret the
code.
2 Chapter 1 Product features

Rear panel components
1PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple)
2RJ-45 Network Connector 8 DisplayPort Monitor Connectors
3Serial Connector 9 VGA Monitor Connector
4USB 2.0 Ports (black) 10 USB 3.0 Ports (blue)
5Line-In Audio Connector (blue) 11 Line-Out Connector for powered audio
devices (green)
6 Power Cord Connector
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-
clicking the Audio Manager icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and
the integrated graphics on the system board may be used at the same time. However, for such a configuration,
only the display connected to the discrete graphics card will display POST messages.
The system board graphics can be disabled by changing settings in Computer Setup.
Rear panel components 3

Media card reader components
The media card reader is an optional device available on some models only. Refer to the following
illustration and table to identify the media card reader components.
No. Slot Media
1SD/HC/XC/UHS-I/II ●Secure Digital (SD)
●Secure Digital UHS-II
●Secure Digital High
Capacity (SDHC)
●Secure Digital
Extended Capacity
Memory Card
(SDXC)
2Media Card Reader
Activity Light
3MS PRO/MS PRO Duo ●Memory Stick (MS)
●Memory Stick Select
●Memory Stick PRO
(MS PRO)
●Memory Stick
MagicGate
●Memory Stick Duo
(MS Duo)
●Memory Stick PRO
Duo (MS PRO Duo)
●Memory Stick
MagicGate Duo
●Memory Stick PRO-
HG Duo
4CompactFlash I/II ●CompactFlash Card
Type 1
●CompactFlash Card
Type 2
●MicroDrive
4 Chapter 1 Product features

Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior
of the computer. Keep these numbers available for use when contacting customer service for
assistance.
Serial number location 5

2 Hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. No tools are needed for
most of the installation procedures described in this chapter.
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the
Safety & Comfort Guide . It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See Electrostatic discharge on page 51 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
6 Chapter 2 Hardware upgrades

Removing the computer access panel
To access internal components, you must remove the access panel:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Lift up on the access panel handle (1) then lift the access panel off the computer (2).
Removing the computer access panel 7

Replacing the computer access panel
Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then
press the back end of the access panel onto the unit so that it locks into place (2).
8 Chapter 2 Hardware upgrades

Removing the front bezel
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel.
7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Removing the front bezel 9

Removing bezel blanks
On some models, there are bezel blanks covering the 3.5-inch and slim optical drive bays that need
to be removed before installing a drive. To remove a bezel blank:
1. Remove the access panel and front bezel.
2. To remove a 3.5-inch bezel blank, press inward on the five retaining tabs (1) and pull the blank
off the front bezel (2).
To remove a slim optical drive bezel blank, press the two retaining tabs that hold the bezel blank
in place towards the outer right edge of the bezel (3) and slide the bezel blank back and to the
right to remove it (4).
NOTE: After removing the slim optical drive bezel blank and installing a slim optical drive, you can
install an optional bezel trim piece (available from HP) that surrounds the front of the slim optical
drive.
10 Chapter 2 Hardware upgrades

Replacing the front bezel
Insert the four hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then
rotate the top side of the bezel onto the chassis (2) and snap it into place.
Replacing the front bezel 11

Changing from desktop to tower configuration
The Small Form Factor computer can be used in a tower orientation with an optional tower stand that
can be purchased from HP.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. Orient the computer so that its right side is facing down and place the computer in the optional
stand.
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the
optional tower stand.
6. Reconnect the power cord and any external devices, then turn on the computer.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer
remains clear and free of obstructions.
7. Lock any security devices that were disengaged when the access panel was removed.
12 Chapter 2 Hardware upgrades

System board connections
Refer to the following illustration and table to identify the system board connectors for your model.
No. System Board Connector System Board Label Color Component
1 PCI Express x16 downshifted
to a x4
X4PCIEXP white Expansion Card
2 PCI Express x1 X1PCIEXP2 black Expansion Card
3 PCI Express x1 X1PCIEXP1 black Expansion Card
4 PCI Express x16 X16PCIEXP black Expansion Card
5 Parallel Port PAR black Parallel Port
6 Serial Port COMB black Serial Port
7 Hood Lock HLCK black Hood Lock
8 Hood Sensor HSENSE white Hood Sensor
9 Battery BAT black Battery
10 DIMM4 (Channel A) DIMM4 white Memory Module
11 DIMM3 (Channel A) DIMM3 black Memory Module
12 DIMM2 (Channel B) DIMM2 white Memory Module
13 DIMM1 (Channel B) DIMM1 black Memory Module
14 Power SATAPWR0 black SATA Drives
15 Power PWR white System Board
16 USB 3.0 FRONT USB3.0 blue Front USB 3.0 Ports
17 USB 3.0 MEDIA3.0 black USB 3.0 Device, such as a USB 3.0
Media Card Reader
18 SATA 3.0 SATA0 dark blue Primary Hard Drive
System board connections 13

No. System Board Connector System Board Label Color Component
19 SATA 3.0 SATA1 light blue Any SATA Device other than the
Primary Hard Drive
20 SATA 3.0 SATA2 light blue Any SATA Device other than the
Primary Hard Drive
21 USB 2.0 MEDIA black USB 2.0 Device, such as a USB 2.0
Media Card Reader
Installing additional memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-
SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 32-GB of memory configured in a
high-performing dual channel mode.
DDR3-SDRAM DIMMs
For proper system operation, the DDR3-SDRAM DIMMs must be:
●industry-standard 240-pin
●unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant
●1.35 volt or 1.5 volt DDR3/DDR3L-SDRAM DIMMs
The DDR3-SDRAM DIMMs must also:
●support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●contain the mandatory JEDEC SPD information
In addition, the computer supports:
●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●single-sided and double-sided DIMMs
●DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
Populating DIMM sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory
channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.
14 Chapter 2 Hardware upgrades