HP Vectra VE 5/xxx - 2 User manual

User’s Guide
HP Vectra VE
5/xx Series 2
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of
its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Centronics®is a registered trademark of Centronics Data Computer
Corporation.
Matrox®is a registered trademark of Matrox Electronic Systems Ltd.
MGA™ and Millennium™are trademarks of Matrox Graphics Inc.
Microsoft®and MS-DOS®are registered trademarks of Microsoft
Corporation. Microsoft Windows®, and Windows®95 are products of
Microsoft Corporation.
OS/2 is a registered trademark of International Business Machines
corporation.
Novell®and NetWare®are U.S. registered trademarks of Novell, Inc.
PENTIUMTM is a trademark of Intel Corporation.
UNIX®is a registered trademark of UNIX System Laboratories Inc. in
the U.S.A. and other countries.
Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France
©1995 Hewlett-Packard Company
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User’s Guide
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iv Francais
Welcome to Your HP Vectra PC
Congratulations on the purchase of your new Hewlett-Packard desktop
PC. Your high-performance PC provides:
•a PentiumTM processor in a Zero Insertion Force (ZIF) socket for
easy processor upgrades
•an optional level-two cache of 256 KB for high performance
•a main memory of 8 MB, upgradeable to 128 MB
•an Ultra VGA PCI (Peripheral Component Interconnect) video
controller with 1 MB of video memory upgradeable to 2 MB.
•an integrated Enhanced IDE (Integrated Drive Electronics)
controller on the PCI bus supporting Fast IDE and Standard IDE
•three front-access drive shelves (one can be used as an internal
shelf)
•one internal drive shelf
•four free slots for accessory boards:
❒one 32-bit PCI (Peripheral Component Interconnect) slot
❒one 16-bit ISA (Industry Standard Architecture) full length slot
❒one 16-bit ISA short slot (16 cm/6.3 inch maximum length)
❒one combination ISA or PCI slot
•one parallel port, and two serial ports
•preloaded HP utilities to ease system configuration tasks
•BIOS stored in Flash ROM
•BIOS support for ISA “Plug and Play”
•pre-installed Operating system and Software.
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Francais v
Your HP Vectra has other important attributes:
•DMI compliant
•designed for Windows®95
•Vectra Ergonomic Power Solution—Windows 95 soft power-down
using the mouse, and keyboard power-on.
•Energy Star compliant power management.
The PC range described in this manual has a power saving capability
which complies with the Environment Protection Agency’s (EPA) 30
watt maximum power consumption in sleep mode, with the
exception of those models which are fully loaded multimedia PCs.
The fully loaded multimedia PCs also have energy saving capabilities,
but use slightly more than the maximum 30 watt limit in power
saving mode, required for the Energy Star label approval.
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vi Francais
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Contents
English vii
1 Setting Up Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, and Display. . . . . . . . . . . . . . . . . . 4
Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Using Your PC
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Stopping Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The HP Vectra Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
HP User Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Desktop Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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viii English
3 How to Install Accessories In Your PC
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 21
Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 22
Replacing the Power Supply after Installing Accessories . . . . . . . . . . . . 23
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing an Optional Cache Memory Module. . . . . . . . . . . . . . . . . . . . . 26
Installing a Video Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 29
Installing an Accessory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring a Device After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing a Flexible Disk Drive or a CD-ROM Drive
in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 39
Installing an IDE Hard Disk Drive in the Bottom Shelf. . . . . . . . . . . . . . 40
Installing a 5.25-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . 44
Installing a 3.5-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . . 47
Installing an Upgrade Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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English ix
4 The HP Setup Program
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Starting the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Understanding the SETUP Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
After Installing an IDE Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5 Troubleshooting Your PC
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 75
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 77
If a POST Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 81
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 83
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 85
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
If the CD-ROM Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 88
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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xEnglish
If Your Application Software Does Not Work. . . . . . . . . . . . . . . . . . . . . . 89
If Power Management Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
If the Date and Time are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
6 Technical Information
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Power Consumption, Windows 3.11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Power Consumption, Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . 99
Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The PC’s Memory Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
The PC’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
System Board Connectors and Switches . . . . . . . . . . . . . . . . . . . . 104
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
7 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
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English xi
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 111
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Internet—FTP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Access HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 113
HP Audio Tips (USA only) HP Automated Support Directory . . . . . . . 114
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 114
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 117
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 119
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 121
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
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xii English
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1
Setting Up Your PC
This chapter leads you through the first time installation of your
HP Vectra PC.
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1 Setting Up Your PC
Unpacking Your PC
2English
Unpacking Your PC
1When you receive your PC, unpack all the components:
•computer and power cord
•display and its cables
•keyboard and mouse
•manuals.
The operating system software, drivers, and HP utilities are
preloaded on the hard disk.
WARNING If you are in any doubt that you can lift the display or PC safely, do not
try to move them without help.
Manuals
Mouse
Computer Power Cord
Display Power Cord
Typical Display
Computer
Keyboard
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English 3
1 Setting Up Your PC
Unpacking Your PC
2Place the PC on a sturdy desk near to power outlets that are easily
accessible, with enough space for the keyboard, mouse, and any
other accessories.
3Position the PC so that its rear connectors are easily accessible.
4Place the display on top of the computer. If you have a large display,
place it next to the computer. (Refer to the display’s manual for
information about the display.)
Installation Tools No tools are required to set up your PC. However, if you plan to install a
disk drive or an accessory board in your PC, you will need a flat-blade
screwdriver. For further information about installing accessories, refer
to page 17, "How to Install Accessories In Your PC".
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1 Setting Up Your PC
Connecting the Mouse, Keyboard, and Display
4English
Connecting the Mouse, Keyboard, and Display
1Connect the mouse, keyboard, and display to the back of the
computer. The connectors are shaped to go in one way only.
2Tighten the display cable attachment screws.
Mouse Keyboard Display
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English 5
1 Setting Up Your PC
Connecting a Printer
Connecting a Printer
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•Parallel (25-pin parallel connector) for a parallel device
•Serial A (9-pin serial connector) for a serial device
•Serial B (9-pin serial connector) for a second serial device.
Parallel Connector Serial Connector
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1 Setting Up Your PC
Connecting the Power Cords
6English
Connecting the Power Cords
1If fitted, remove the label covering the computer’s power connector.
2Connect the power cords to the display and the computer.
3Connect the display’s power cord and the computer’s power cord to
a grounded outlet. (The connectors are shaped to go in one way
only.)
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations.
This PC is disconnected from the power by removing the power cord
from the power outlet. This means the PC must be located close to a
power outlet that is easily accessible.
Display
Power Cord
Computer
Power Cord
Grounded Outlet
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English 7
1 Setting Up Your PC
Starting the PC for the First Time
Starting the PC for the First Time
If your PC has preinstalled software, it is initialized the first time you
start the PC. The software initialization process takes approximately
three minutes. This process sets up the software in your language and
sets up your software to use the hardware installed in your computer
(you can change the settings after the software has been initialized).
CAUTION Depending on which model PC you have, you may also be asked to
select which operating system you want to use, Windows 3.11 or
Windows 95. Once you have confirmed your selection of the operating
system, you cannot change that selection. The operating system that
you have NOT chosen will be deleted from the computer’s hard disk.
To initialize your software:
1Switch on the display first, and then the PC (this will allow your PC
to recognize the type of display you have).
NOTE Do NOT switch OFF the PC while the software is being initialized for the
first time as this could cause unexpected results.
Switch on the Display
Then switch on the PC
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1 Setting Up Your PC
Starting the PC for the First Time
8English
When the PC is switched on, the Vectra Logo is displayed. The PC
performs a Power-On-Self-Test (POST). Press if you want to
view the POST information.
If an error is detected during the Power-On-Self-Test, the PC will
automatically display the error. If this occurs, refer to page 77, "If a
POST Message is Displayed".
2The software initialization routine starts. It displays the software
license agreement, gives you an opportunity to read Working in
Comfort (ergonomic advice for computer users), and then asks
questions about the PC. For example:
•The name of the person who will use the PC and your company
name. (If necessary, the name of the user can be modified later.)
•The current date and time.
•The type of printer (for example, HP LaserJet 4M). This is shown
on the front of the printer. You also need to enter the connection
used by the printer.
•The model number of your display. The display’s model number
is shown on the cover of the manual supplied with the display and
on a label on the rear of the display.
•You may also be asked to select which operating system you want
to use, Windows 3.11 or Windows 95. Once you have confirmed
your selection of the operating system, you cannot change that
selection. The operating system which you have NOT chosen will
be deleted from the computer’s hard disk
3While the initialization program is running, you can complete the
Warranty Registration card which you will find inside the back of this
manual.
When the initialization routine has finished, click on OK and the PC
will restart.
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