manuals.online logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. HP
  6. •
  7. DVD Drive
  8. •
  9. HP 742n - Pavilion - 512 MB RAM User manual

HP 742n - Pavilion - 512 MB RAM User manual

hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 1
11
1
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
TSSG
hp dvd-writer
Technical Support Solutions Guide
for
hp dvd-writer dvd100i
10/25/01 - TSSGdvd100iFall2001.pdf
Chapters
Chapter 1 Product Information p. 11
Chapter 2 rive Specifications p. 15
Chapter 3 Interfaces p. 31
Chapter 4 Installation and Configuration p. 34
Chapter 5 rive Operation p. 45
Chapter 6 Tips and Techniques p. 48
Chapter 7 Software p. 52
Chapter 8 Maintenance p. 80
Chapter 9 Troubleshooting p. 81
Chapter 10 Warranty and Support p. 94
Chapter 11 Release Notes p. 96
Chapter 12 iscontinued Products p. 104
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 2
22
2
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Contents
Chapter 1
Chapter 1Chapter 1
Chapter 1
Product nformation
Product History - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
CD Technolo y - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
DVD Technolo y - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
What is MultiRead? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
DVD Media Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
CD-R/CD-RW Media Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - 12
Disc Stora e Capacity of HP Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Product Positionin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Laser Safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
CAUTION — Contains: Class 1 Laser Product - - - - - - - - - - - - - - - - - - - - - - 13
Parts Available for the hp dvd-writer Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Current Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Chapter 2
Chapter 2Chapter 2
Chapter 2
Drive Specifications
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Mountin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Size of the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Box Size and Wei ht for hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - 17
Bezel Front Door - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Disc Loadin Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Disc Ejection Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Manual Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Emer ency Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Auto Insertion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Ejectin Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Tray Lockin Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
LEDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Connector and Jumpers on hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - 19
Back of Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Power Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Si nal Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Master/Slave and Cable Select - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Analo Audio Output Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Di ital Audio Output Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Read Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Write Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Write Methods - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Lo ical Recordin Format - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Audio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
RIP Speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Reliability Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Error Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Corrected Error Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Influence on Media Life - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Readin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Writin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Mean Time Between Failures (MTBF) - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Preventive Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Power Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Pressure Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Mana ement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Input - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Consumption - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Front Audio Output - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Ground Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Tray Lockin Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 3
33
3
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Performance Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Buffer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Performance of the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Seek Time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Initialization Time (2x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Disc Finalization Time (2x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Hours of Video Recordin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Video Formats - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Video Standards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Video Capture Cards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Search Speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Backup Rate Native - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
Backup Rate Compressed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
Burst Transfer Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
Transfer Rates - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
Environmental Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Non-Operatin Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Operatin Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Non-Operatin Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Operatin Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Vibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Operatin Vibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Shock - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Product Safety Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
References - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29
Discussion of References - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
Chapter 3
Chapter 3Chapter 3
Chapter 3
nterfaces
ATA/ATAPI - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31
IDE Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Chapter 4
Chapter 4Chapter 4
Chapter 4
nstallation and Configuration
PC Desktop Minimum System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - 34
What’s in the Box - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Installin the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Insertin Disc 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Viewin the Install Video - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Startin Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Acceptin the Attachment Recommendation - - - - - - - - - - - - - - - - - - - - - - 36
Printin the Install Recommendation - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Installin the Hardware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Restartin the Computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Installin the Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Vendor Software Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Identifyin the hp dvd-writer Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Start Menu Pro ram Group Names - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Additional Reference Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Online User’s Guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
ReadMe Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Hardware/Software Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Uninstallin Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 4
44
4
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Chapter 5
Chapter 5Chapter 5
Chapter 5
Drive Operation
Bezel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Disc Loadin Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Disc Ejection Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Manual Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Emer ency Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Auto Insertion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Ejectin Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Volume Control - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Startin Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
Chapter 6
Chapter 6Chapter 6
Chapter 6
Tips and Techniques
Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
Why so many different pro rams? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
What's the difference between masterin and packet-writin software? - - - - 48
How much information can I fit on one CD? - - - - - - - - - - - - - - - - - - - - - - 49
Can I do other thin s while my CD is recordin ? - - - - - - - - - - - - - - - - - - - 49
What kinds of discs can my HP drive write to? - - - - - - - - - - - - - - - - - - - - - 50
What is the best way to make a disc I can share? - - - - - - - - - - - - - - - - - - - 50
Can I erase a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
How should I take care of my discs? - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
What is the best way to label a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
How do I buy more discs? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
When do I need to format a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Can I copy a disc that is in my existin CD-ROM or DVD-ROM drive to a disc in
my HP drive? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Can I copy a music disc that is in my CD-ROM drive to a blank disc in my HP
drive? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Chapter 7
Chapter 7Chapter 7
Chapter 7
Software
Start Menu Choices for Core Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 52
HP RecordNow 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Manuals for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Installin HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Files Installed for HP RecordNow 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Usin HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Startin HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Makin an Exact Copy of a Disc - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
Makin a Data Disc - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 56
Makin a Music Disc from Audio Files - - - - - - - - - - - - - - - - - - - - - - - 56
Makin a Music Disc from other CDs - - - - - - - - - - - - - - - - - - - - - - - - 57
Makin a Disc for an MP3 Player - - - - - - - - - - - - - - - - - - - - - - - - - - - 57
CDDB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 58
Options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 58
General Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
Advanced Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
CDDB Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Tips and Tricks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Troubleshootin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 62
Re istry Modifications for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - 63
Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
Uninstallin HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows 9x: - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows Millennium Edition: - - - - - 64
To uninstall HP RecordNow from Windows NT: - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows 2000: - - - - - - - - - - - - - - 64
Support Provider for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - 64
HP DLA 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Manuals for HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Installin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Basic Installation Locations for HP DLA 2.5 - - - - - - - - - - - - - - - - - - - - - - - 65
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 5
55
5
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
DLA En ine Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Shared Components Installation - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Re istry - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Usin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Startin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Format - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Make Compatible - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 69
Preferences - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Eject Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Properties Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Explore Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Tips - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
The Taskbar Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Dra and Drop Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Uninstallin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows 9x - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows NT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows Millennium - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Manuals for HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Usin HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Startin HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Support Provider - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Customer Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Phone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Usin HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Startin HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Full System Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Custom Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Complete System Restore - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Custom Restore - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Automatically Excluded Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Errors and Warnin s Report - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Support Provider for HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - 77
PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Manuals for PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Usin PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Startin PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Support Provider - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Customer Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Email - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Phone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Fax - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
International Headquarters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Chapter 8
Chapter 8Chapter 8
Chapter 8
Maintenance
Product Care - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
Product Cleanin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 6
66
6
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Chapter 9
Chapter 9Chapter 9
Chapter 9
Troubleshooting
Up-To-Date Troubleshootin Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
HP Troubleshootin Assistant - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
Improvin Drive Performance and Reducin Errors - - - - - - - - - - - - - - - - - - - - - 81
Enablin Direct Memory Access to Enhance System Performance - - - - - - - - 81
Enablin DMA on HP IDE CD/DVD Drives and Windows 98/Me - - - - - 82
Enablin DMA on hard drives and Windows 98/Me - - - - - - - - - - - - - 82
Enablin DMA on HP IDE CD/DVD Drives and Windows 2000
Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 82
Enablin DMA on hard drives and Windows 2000 Professional - - - - - 82
DMA will not stay enabled - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Reasons why DMA will not stay enabled after restartin your computer 83
Other problems occurred after enablin DMA - - - - - - - - - - - - - - - - - 83
Other performance issues - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
40-conductor, 40-pin vs. 80-conductor, 40-pin IDE cables - - - - - - - - 83
Software Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
HP RecordNow reported it was unable to read fast enou h - - - - - - - - - - - - 83
HP RecordNow reported that there was a problem readin the disc
bein copied - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Clean the CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Try usin a different source drive - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Try usin your HP drive as both the source and destination drive - - - - 84
If you're tryin to record to an 80-minute CD - - - - - - - - - - - - - - - - - 84
HP RecordNow reported a write error - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
The CD-R or CD-RW disc may be scratched, dama ed, or dirty - - - - - 84
HP RecordNow reported that your HP drive is in use - - - - - - - - - - - - - - - - 84
HP RecordNow reported that the source disc cannot be copied - - - - - - - - - 84
Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Your HP drive is installed, but does not appear in Windows Explorer - - - - - 84
Your HP drive is installed and appears in Windows Explorer, but now other devices
such as CD-ROM or DVD-ROM drives do not appear in Windows
Explorer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Check IDE/SCSI ribbon cables - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Check data connectors for bent pins - - - - - - - - - - - - - - - - - - - - - - - - 85
Check external SCSI cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Chan e drive letter assi nments - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows assi ned the wron drive letters to your drives - - - - - - - - - - - - - - 85
Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows NT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
The HP drive's software installation fails - - - - - - - - - - - - - - - - - - - - - - - - - 86
Uninstall the HP drive software: - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Reinstall your HP drive's software. - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Makin Audio CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
HP RecordNow reported an error while copyin an audio CD or you hear clicks
and pops when playin audio CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Try usin a different source drive - - - - - - - - - - - - - - - - - - - - - - - - - - 86
HP RecordNow reported an incorrect file format - - - - - - - - - - - - - - - - - - - 86
See also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Readin CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
A computer CD-ROM drive cannot read a recorded disc - - - - - - - - - - - - - - 86
The disc is scratched, dama ed, or dirty - - - - - - - - - - - - - - - - - - - - - - 86
Try readin the disc in an HP drive, if available - - - - - - - - - - - - - - - - - 86
Some CD-ROM drives read discs very slowly if Read Ahead capabilities are
enabled in Windows 95/98/Me. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
Turn off Read Ahead
Read AheadRead Ahead
Read Ahead capabilities for the drive. - - - - - - - - - - - - - - - - - 87
If these su estions do not solve the problem, try these possible solutions: 87
You used CD-R media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
You used CD-RW media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
If you're tryin to read an 80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - 87
A home, auto, or portable stereo CD player cannot play a recorded disc - - 87
Make sure this is an audio CD, not a data CD - - - - - - - - - - - - - - - - - - 87
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
If an error occurs while recordin - - - - - - - - - - - - - - - - - - - - - - - - - - 87
You hear clicks, pops, and skips - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 7
77
7
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
A computer DVD-ROM drive cannot read a recorded disc - - - - - - - - - - - - 88
Try readin the disc in an HP drive, if available - - - - - - - - - - - - - - - - 88
Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are
enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - - 88
Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - - 88
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
Hi h Speed CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A hi h speed CD-RW disc was used in a drive that does not support
hi h speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - - 88
The CD is scratched, dama ed, or dirty - - - - - - - - - - - - - - - - - - - - - - 88
Try readin the CD in a different drive - - - - - - - - - - - - - - - - - - - - - - 88
Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - - 88
An error occurred while recordin - - - - - - - - - - - - - - - - - - - - - - - - - 88
Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
A home, auto, or portable stereo CD player cannot read an
80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You cannot write to an 80-minute CD usin your HP drive - - - - - - - - - - - - 89
HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You are usin an HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - - - - 89
You are usin a non-HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - 89
Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - - 89
Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
You're unable to hear audio throu h the front headphone jack - - - - - - - - - 90
Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 91
Chapter 10
Chapter 10Chapter 10
Chapter 10
Warranty and Support
hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - - - - - - - - - - - - 94
DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - - - - 94
Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Chapter 11
Chapter 11Chapter 11
Chapter 11
Release Notes
HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
How to use this document - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
1. Readin Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
3. Copyin CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
4. Masterin Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - - - - - 97
6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - - - - - 97
7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
1. Gettin Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
4. Up radin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
5. Sharin a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
9. Problems with Hi h Speed CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - 99
10. Problems formattin previously formatted DVD/CD-RW media. - - - - - - 99
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 8
88
8
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Option 1: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
Option 2: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
11. Problems readin CD-R media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
12. Multiple drive incompatibilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
13. Enablin /Disablin HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
14. Two identical drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
15. Conflict with Nero software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
16. Issue with USB and Firewire (1394) devices - - - - - - - - - - - - - - - - - - - - - 99
HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
1. Multiple SCSI Device Setups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
2. SCSI Controller - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
3. Delay After Media Format, Media Initialize, or Canceled Backup - - - - - 100
4. CD-R Overwrite - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
5. Disaster Recovery on FAT32 or DBCS Systems - - - - - - - - - - - - - - - - - - 100
6. DOS ASPI Drivers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
7. Erasin CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
8. Bootin from CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
9. USB and Firewire (1394) Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
10. Disaster Recovery Confi uration - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
11. Sparse Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
12. HP Simple Backup and Active Desktop Applications - - - - - - - - - - - - - - 101
13. File Permissions for Backups and Restores - - - - - - - - - - - - - - - - - - - - - 101
14. Restorin Data from CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - - - - 101
15. Disaster Recovery for Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - 101
16. Performin Disaster Recovery for Windows NT 4.0 Without Disaster Recovery
Diskettes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102
17. Conflict With Microsoft System Restore - - - - - - - - - - - - - - - - - - - - - - 102
18. PCHealth Updates on Windows ME - - - - - - - - - - - - - - - - - - - - - - - - - 103
19. Device Issues With Windows Media Player 7.0 - - - - - - - - - - - - - - - - - - 103
20. Disaster Recovery on ATAPI Hard Disks Lar er Than 8GB - - - - - - - - - 103
Chapter 12
Chapter 12Chapter 12
Chapter 12
Discontinued Products
Drives No Lon er Sold - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 104
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 9
99
9
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Figures
Figure 1
Figure 1 Figure 1
Figure 1 Bottom View of the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - 16
Figure 2
Figure 2 Figure 2
Figure 2 Side View of the hp dvd-writer dvd100i Drive- - - - - - - - - - - - - - - - - - 16
Figure 3
Figure 3 Figure 3
Figure 3 Bezel Layout - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Figure 4
Figure 4 Figure 4
Figure 4 Back of Internal IDE Drive- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 5
Figure 5 Figure 5
Figure 5 DC Power Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 6
Figure 6 Figure 6
Figure 6 Interface Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 7
Figure 7 Figure 7
Figure 7 Drive Jumpers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Figure 8
Figure 8 Figure 8
Figure 8 Audio Connector Output Pins - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Figure 9
Figure 9 Figure 9
Figure 9 Di ital Audio Connector Output Pins - - - - - - - - - - - - - - - - - - - - - - - - 21
Figure 10
Figure 10 Figure 10
Figure 10 IDE Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Figure 11
Figure 11 Figure 11
Figure 11 40-Pin IDE Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Figure 12
Figure 12 Figure 12
Figure 12 Ali n Pin 1 to the IDE Connector in the Computer - - - - - - - - - - - - - - 33
Figure 13
Figure 13 Figure 13
Figure 13 Ali n Pin 1 on the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33
Figure 14
Figure 14 Figure 14
Figure 14 hp dvd-writer Installation Menu Screen - - - - - - - - - - - - - - - - - - - - - 35
Figure 15
Figure 15 Figure 15
Figure 15 Printin the Install Recommendation - - - - - - - - - - - - - - - - - - - - - - 36
Figure 16
Figure 16 Figure 16
Figure 16 Unplu the Computer- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Figure 17
Figure 17 Figure 17
Figure 17 A Free Drive Bay - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Figure 18
Figure 18 Figure 18
Figure 18 Settin Jumpers on the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Figure 19
Figure 19 Figure 19
Figure 19 Rails for Mountin the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Figure 20
Figure 20 Figure 20
Figure 20 Audio Cable Connector on Drive Back - - - - - - - - - - - - - - - - - - - - - 39
Figure 21
Figure 21 Figure 21
Figure 21 Data Cable Connector on Drive Back - - - - - - - - - - - - - - - - - - - - - - 39
Figure 22
Figure 22 Figure 22
Figure 22 An hp dvd-writer Drive Sharin the Data Cable - - - - - - - - - - - - - - - 40
Figure 23
Figure 23 Figure 23
Figure 23 An hp dvd-writer Drive Not Sharin the Data Cable - - - - - - - - - - - - 40
Figure 24
Figure 24 Figure 24
Figure 24 Power Connector on Drive Back- - - - - - - - - - - - - - - - - - - - - - - - - - 41
Figure 25
Figure 25 Figure 25
Figure 25 Securin the Drive in the Bay- - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Figure 26
Figure 26 Figure 26
Figure 26 Connect the Computer to Power - - - - - - - - - - - - - - - - - - - - - - - - - 42
Figure 27
Figure 27 Figure 27
Figure 27 HP CD-Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Figure 28
Figure 28 Figure 28
Figure 28 Bezel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Figure 29
Figure 29 Figure 29
Figure 29 hp dvd-writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
Figure 30 hp cd-dvd
Figure 30 hp cd-dvd Figure 30 hp cd-dvd
Figure 30 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
Figure 31 HP V -Writer
Figure 31 HP V -WriterFigure 31 HP V -Writer
Figure 31 HP V -Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Figure 32 hp cd-dvd
Figure 32 hp cd-dvdFigure 32 hp cd-dvd
Figure 32 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Figure 33
Figure 33 Figure 33
Figure 33 HP RecordNow Welcome Screen - - - - - - - - - - - - - - - - - - - - - - - - - 55
Figure 34 HP V -Writer
Figure 34 HP V -WriterFigure 34 HP V -Writer
Figure 34 HP V -Writer Desktop Icon- - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Figure 35 hp cd-dvd
Figure 35 hp cd-dvdFigure 35 hp cd-dvd
Figure 35 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Figure 36
Figure 36 Figure 36
Figure 36 HP DLA Welcome Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Figure 37 HP V -Writer
Figure 37 HP V -WriterFigure 37 HP V -Writer
Figure 37 HP V -Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Figure 38 My V
Figure 38 My VFigure 38 My V
Figure 38 My V Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Figure 39 hp cd-dvd
Figure 39 hp cd-dvdFigure 39 hp cd-dvd
Figure 39 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Figure 40 My V Wizard
Figure 40 My V Wizard Figure 40 My V Wizard
Figure 40 My V Wizard Screen- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Figure 41 HP V -Writer
Figure 41 HP V -WriterFigure 41 HP V -Writer
Figure 41 HP V -Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Figure 42 hp cd-dvd
Figure 42 hp cd-dvdFigure 42 hp cd-dvd
Figure 42 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Figure 43 HP V -Writer
Figure 43 HP V -WriterFigure 43 HP V -Writer
Figure 43 HP V -Writer Desktop Icon- - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Figure 44 Power V
Figure 44 Power VFigure 44 Power V
Figure 44 Power V Desktop Icon- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Figure 45 hp cd-dvd
Figure 45 hp cd-dvdFigure 45 hp cd-dvd
Figure 45 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Figure 46 Power V
Figure 46 Power V Figure 46 Power V
Figure 46 Power V Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Figure 47
Figure 47 Figure 47
Figure 47 hp troubleshootin screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 10
1010
10
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Tables
Table 1 DVD-ROM/DVD-R/DVD-RW/DVD-RAM/DVD+RW
Read/Write Compatibility- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Table 2 CD-R/CD-RW Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - - - 12
Table 3 Parts for C9619A (Internal) IDE hp dvd-writer dvd100i Drive - - - - - - - - - 13
Table 4 Current HP CD-Writer Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Table 5 Current hp dvd-writer Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Table 6 Dimensions and Wei ht of the hp dvd-writer dvd100i Drive - - - - - - - - - 17
Table 7 Box Size and Wei ht of hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - 17
Table 8 Disc Ejection States for the hp dvd-writer dvd100i Drive - - - - - - - - - - - - 17
Table 9 Emer ency Ejection Specification - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 10 Auto Insertion Specification - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 1 1 LED Protocol - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 1 2 ATA-2 Si nals- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Table 1 3 Drive Master/Slave/CSEL Jumpers- - - - - - - - - - - - - - - - - - - - - - - - - - 20
Table 14 Connectors and Jumper Block - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Table 1 5 Write and Read Speeds of the hp dvd-writer dvd100i Drive - - - - - - - - 25
Table 16 Certification Pro rams - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
Table 1 7 Icon and Pro ram Group Names - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Table 1 8 Disc Ejection States for the hp dvd-writer dvd100i Drive - - - - - - - - - - 46
Table 1 9 Emer ency Ejection Specification - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Table 2 0 Auto Insertion Specification- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Table 2 1 Core Software Applications Accessed from the hp cd-dvd
hp cd-dvdhp cd-dvd
hp cd-dvd screen - - - 52
Table 22 Location: C:\Pro ram Files\HP MyCD <default > - - - - - - - - - - - - - - - 53
Table 23 Location: C:\Pro ram Files\HP MyCD\Media - - - - - - - - - - - - - - - - - - 54
Table 2 4 Location: C:\Winnt\System32\ (NT & Win2k) —
C:\Windows\System\ (Win9x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Table 25 Location: C:\Winnt\System32\Drivers\(NT4 &Win2k) —
C:\Windows\System\Iosubsys\ (Win9x) - - - - - - - - - - - - - - - - - - - - - - 54
Table 2 6 HP MyCD Re istry Keys - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
Table 27 Comparison of the different types of formattin - - - - - - - - - - - - - - - - 68
Table 28 Supported HP CD-Writer Drives for 80-minute CDs - - - - - - - - - - - - - 89
Table 29 HP CD-Writer Drives No Lon er Sold - - - - - - - - - - - - - - - - - - - - - - 104
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Product History 11
1111
11
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Chapter 1 Product Information
This chapter describes the hp dvd-writer dvd100i internal drive and is or anized as
follows: Product History
CD Technology
The first CD technolo y to be used with computers was CD-ROM, a read-only
technolo y. In the early 1990’s CD-R (CD-Recordable) drives became available to
consumers for storin data permanently on a disc that could be read by any
CD-ROM drive. Now Compact Disc ReWritable, or CD-RW, technolo y is available to
consumers. CD-RW lets users rewrite CDs up to 1,000 times. CD-RW lets users easily
store and erase data on CDs for playback on:
■MultiRead-compatible CD-ROM drives
■CD-R drives
■CD-RW drives
DVD Technology
A DVD disc is the same size as a CD, but holds much more data.
A DVD disc holds 4.7 GB per layer, which equals 135
minutes of compressed video. .
The DVD lo o is trademarked and owned by the DVD
Consortium.
What is MultiRead?
Hewlett-Packard Company played a principal role in the creation of MultiRead
technolo y that makes CD-RW media read-compatible with the spectrum of current
drives:
■CD-ROM (Compact Disc-Read Only Memory)
■CD-R (CD-Recordable)
■CD-RW (CD-ReWritable)
■DVD-ROM (Di ital Versatile Disc-Read Only
Memory)
■DVD+RW (Di ital Versatile Disc-ReWritable)
The MultiRead lo o on CD and DVD products indicates MultiRead compatibility.
Product History p. 11
Disc Stora e Capacity of HP Products p. 12
Product Positionin p. 13
Laser Safety p. 13
Parts Available for the hp dvd-writer Drive p. 13
Current Products p. 14
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 isc Storage Capacity of HP Products 12
1212
12
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
DVD Media Read/Write Compatibility
The hp dvd-writer dvd100i drive can read DVD-ROM, DVD-R, and DVD+RW discs,
usually read DVD-RW discs, and write DVD+RW discs.
Table 1
Table 1 Table 1
Table 1 DVD-ROM/DVD-R/DVD-RW/DVD-RAM/DVD+RW
Read/Write Compatibility
CD-R/CD-RW Media Read/Write Compatibility
The hp dvd-writer dvd100i drive can read CD-ROM data discs, CD-R discs, and
CD-RW discs, and write CD-R and CD-RW discs.
Table 2
Table 2 Table 2
Table 2 CD-R/CD-RW Read/Write Compatibility
* Music CDs recorded on CD-RW media can only be played on audio equipment that
is MultiRead compatible. Music CDs recorded on CD-R media can be played in most
audio CD players.
** CD-R media can only be read in DVD players with dual optical pickups. Contact the
player manufacturer to verify compatibility.
Disc torage Capacity of HP Products
■1 DVD-RW — Store up to 4.7 GB
■1 CD-RW = 650 MB (530 MB formatted)
■1 CD-R = 650 MB (up to 618 MB formatted)
DVD Players
DVD-R Drives
DVD-RW Drives
DVD-RAM Drives
DVD+RW Drives
DVD-ROM Media can be
Read in:
XXXXX
DVD-R Media can be
Read in:
UsuallyXXXX
DVD-R Media can be
Recorded by:
XOften
DVD-RW Media can be
Read in:
Usually May X May Usually
DVD-RW Media can be
Recorded by:
X
DVD-RAM Media can be
Read in:
Rarely X
DVD-RAM Media can be
Recorded by:
X
DVD+RW Media can be
Read in:
Usually Usually Usually May X
DVD+RW Media can be
Recorded by:
X
CD
Players
CD-ROM
Drives
CD-R
Drives
CD-RW
Drives
MultiRead
Compatible
Drives
DVD-ROM
Drives
DVD
Players
CD-R Media can be
Read in:
XXXXX X X**
CD-R Media can be
Recorded by:
XX
CD-RW Media can be
Read in:
X * X X
CD-RW Media can be
Recorded by:
X *
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Product Positioning 13
1313
13
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Product Positioning
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW drive with the
followin performances:
■DVD-Rewritable with 2.4x re-write, 8x read
■CD-Rewritable with 12x10x32x
The hp dvd-writer dvd100i drive is intended for:
■camcorder users who need to share, store, and view video
■business professionals who need to share, store, backup, and transport lar e
multimedia and data files
The hp dvd-writer dvd100i drive has the followin applications that will be supported
by HP WW CCCs:
■HP Install
■HP MyDVD
■HP DLA
■HP RecordNow
■PowerDVD
■HP Simple Backup
Laser afety
This unit employs a laser. Do not remove the cover or attempt to service this device
when connected due to the possibility of eye dama e.
CAUTION — Contains: Class 1 Laser Product
Parts Available for the hp dvd-writer Drive
Table 3
Table 3 Table 3
Table 3 Parts for C9619A ( nternal) DE hp dvd-writer dvd100i Drive
!Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous laser radiation exposure.
Product Service Part Number Description
C9619-69901 Exchan e dvd 2.4x Re-Write, 8x Read; cd
12x10x32x Internal Drive Mechanism
C4353-61100 Internal IDE Cable
8120-8740 Audio Cable
C8008-60000 One DVD-RW Hi h Speed Media
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Current Products 14
1414
14
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Current Products
Table 4
Table 4 Table 4
Table 4 Current HP CD-Writer Products
Table 5
Table 5 Table 5
Table 5 Current hp dvd-writer Products
Product Type Model Number Part Number
9500 Series CD-Writer
CD-Writer
9500i (internal, commercial)
9510i (internal, retail)
C4502A
C4503A
9600 Series CD-Writer
CD-Writer
9600si (internal, commercial)
9600se (external, commercial)
C4506A
C4507A
9700 Series CD-Writer 9700i (internal, commercial)
9710i (internal, retail)
C9627A
C9628A
9900 Series CD-Writer 9900i (internal) C9629A
cd4_e Series CD-Writer cd4re (external, retail)
cd4ce (external, commercial)
cd4me (external, mass merchant)
C9634A
C9635A
C9643A
cd12_i Series CD-Writer cd12ri (internal, retail)
cd12ci (internal, commercial)
cd12mi (internal, mass merchant)
C4503B
C4502B
C9640A
cd16_i Series CD-Writer cd16ri (internal, retail)
cd16ci (internal, commercial)
cd16mi (internal, mass merchant)
C9628B
C9627B
C9641A
cd20_e Series CD-Writer cd20re (external, retail)
cd20ce (external, commercial)
C9636A
C9637A
cd24_i Series CD-Writer cd24ri (internal, retail)
cd24ci (internal, commercial)
Q2096A
Q2097A
Product Type Model Number Part Number
dvd100i Series DVD-Writer dvd100i C9619A
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 System Requirements 15
1515
15
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Chapter 2 rive Specifications
This chapter describes the specifications for the hp dvd-writer dvd100i drive and is
or anized as follows: ystem Requirements
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW drive with an
EIDE-(ATAPI), MMC compliant interface.
The hp dvd-writer dvd100i drive functions on a desktop PC that meets the followin
minimum uidelines:
■Windows 98, Windows 2000 Professional, and Windows Me (Windows NT 4.0
Workstation with SP5 for data stora e applications only) (Future – Windows XP
Personal and Professional)
■Data applications:
●Pentium II 450Mhz or equivalent processor
●64 MB RAM
■DVD video disc creation applications:
●Pentium III 800Mhz or equivalent processor
●128 MB RAM
●video capture capability
■hard disk space available
●150 MB for included software installation
●5 GB for DVD disc creation
■An IDE controller with available connector
NOTE:
NOTE: NOTE:
NOTE: Windows NT 4.0 Server, Windows 2000 Server/Advanced Server, and all
versions of Windows CE are not supported.
Physical pecifications
Mounting
■The hp dvd-writer dvd100i drive is mountable in either horizontal or vertical
confi urations.
■Mountin screws = M3x10mm
■The mountin screws should not extend into the drive more than 6mm.
See Figure 1 and Figure 2 pa e 16 for the positions of the mountin screws.
System Requirements p. 15
Physical Specifications p. 15
Reliability Specifications p. 23
Acoustic Emissions p. 23
Electrical Specifications p. 24
Performance Specifications p. 25
Environmental Specifications p. 27
Product Safety Specifications p. 28
References p. 29
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Physical Specifications 16
1616
16
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Figure 1
Figure 1 Figure 1
Figure 1 Bottom View of the hp dvd-writer dvd100i Drive Figure 2
Figure 2 Figure 2
Figure 2 Side View of the hp dvd-writer dvd100i Drive
Dimensions are
in millimeters
Dimensions are
in millimeters
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Physical Specifications 17
1717
17
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
ize of the hp dvd-writer dvd100i Drive
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW half hei ht drive
that is installed in an empty drive bay.
Table 6
Table 6 Table 6
Table 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive
Box ize and Weight for hp dvd-writer dvd100i Drive
Table 7
Table 7 Table 7
Table 7 Box Size and Weight of hp dvd-writer dvd100i Drive
Bezel Front Door
Figure 3
Figure 3 Figure 3
Figure 3 Bezel Layout
Disc Loading Mechanism
The hp dvd-writer dvd100i drive has a tray mechanism. The tray incorporates a dust
seal so that dust does not enter from the front bezel.
Disc Ejection Mechanism
Table 8
Table 8 Table 8
Table 8 Disc Ejection States for the hp dvd-writer dvd100i Drive
Form Factor 5-1/4”
Depth 196.5 mm (7.74 in.) ± 0.5mm
Width 148 mm (5.83 in.) ± 0.5mm
Height 42.3 mm (1.66 in.) ± 0.5mm
Weight (net) 0.9 k (2 lb)
US and Asia Europe
Depth 291 mm (11.5 in.) 278 mm (11 in.)
Width 159 mm (6.3 in.) 150 mm (5.9 in.)
Height 228 mm (9 in.) 213 mm (8.4 in.)
Weight 2.2 k (4.84 lb) 2.2 k (4.84 lb) Tray Position Action Response
Tray is closed and drive is
in READY state
Depress Load/Eject button Tray will open if not in
locked state.
Tray is closin or tray is
closed and drive has not
yet come READY
Depress Load/Eject button Tray will open.
Tray is open or openin Depress Load/Eject button Tray will close
Audio
Audio Audio
Audio Volume
VolumeVolume
Volume
Jack
JackJack
Jack Control
ControlControl
Control
Status
StatusStatus
Status
LE
LELE
LE
Emergency
EmergencyEmergency
Emergency
Eject Hole
Eject HoleEject Hole
Eject Hole Load/Eject
Load/EjectLoad/Eject
Load/Eject
Button
ButtonButton
Button
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Physical Specifications 18
1818
18
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Manual Ejection
Manual EjectionManual Ejection
Manual Ejection
The drive has a manual ejection button on the front bezel. When pressed, it activates
the electrical si nal to open and close the tray. The manual ejection facility functions
upon power-up, but it can be disabled by the host computer throu h the Prevent/
Prevent/Prevent/
Prevent/
Allow Medium Removal
Allow Medium RemovalAllow Medium Removal
Allow Medium Removal command.
Emergency Ejection
Emergency EjectionEmergency Ejection
Emergency Ejection
The tray is ejectable by pushin a pin or standard size paper clip into the emer ency
eject pinhole on the front bezel (see Figure 3). The emer ency ejection mechanism
functions even without power to the drive and with the prevent bit set.
Table 9
Table 9 Table 9
Table 9 Emergency Ejection Specification
Auto Insertion
Auto InsertionAuto Insertion
Auto Insertion
The tray automatically closes when it is pushed.
Table 10
Table 10 Table 10
Table 10 Auto nsertion Specification
The drive is desi ned to respond within 1 second.
Ejecting Position
Ejecting PositionEjecting Position
Ejecting Position
The tray is ejected approximately 64.5 mm from the front of the front bezel to the
center of the disc.
Tray Locking Mechanism
There is a lockin mechanism on the tray such that when power is off and the tray is
closed, the tray will be locked in a closed position. This lockin mechanism has a
manual override.
LE s
LE sLE s
LE s
The drive has one LED visible on the front bezel. The use of the LED is described in
Table 11 LE Protocol.
Table 11
Table 11 Table 11
Table 11 LED Protocol
Maximum force 3.5 K f
Stroke of pin insertion 40 mm
Recommended diameter of pin 1.2 mm
Maximum force 5.5 K f
Stroke 3 mm
Drive State LED
No disc inserted OFF
Disc is loadin or bein ejected
Disc in, drive in standby mode Solid Oran e
Disc not readable Blinks Oran e
Decoder Fail Blinks Oran e
EEPROM Fail Blinks Oran e
DRAM Fail Blinks Oran e
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Physical Specifications 19
1919
19
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Connector and Jumpers on hp dvd-writer dvd100i Drive
Back of rive
Back of riveBack of rive
Back of rive
Figure 4
Figure 4 Figure 4
Figure 4 Back of nternal DE Drive
Power Connector
Power ConnectorPower Connector
Power Connector
The hp dvd-writer dvd100i drive is an internal drive. The drive shares power from the
PC power supply. The drive has an industry standard 4-pin Amphenol or compatible
male power connector, capable of housin 18 AWG wires for each connector pin.
Figure 5
Figure 5 Figure 5
Figure 5 DC Power Connector
Signal Connector
Signal Connector Signal Connector
Signal Connector
The si nal connection on the hp dvd-writer dvd100i drive is a 40-pin header
connector with a key slotted shroud. Additionally pin 20 has been removed from the
connector for keyin as shown in Figure 6.
Figure 6
Figure 6 Figure 6
Figure 6 nterface Connector
The cable is a 40 conductor (stranded 28 AWG) flat ribbon cable with female header
type connectors. The maximum cable len th is 18 inches. The female header type
connectors that connect to the drive has a plastic extrusion on the side of the
connector by pins 19 and 21. This allows the cable to correctly mate with the key
slotted shroud connector on the drive.
Table 12 on pa e 20 ives a list of the si nals and connector pinout required for an
ATA-2 interface. The si nals listed in Table 12 are shown as sin le-ended contact
assi nments and not differential.
IGITAL
AU IO
R GN L
PIN #1
C INPUTI E
CONNECTOR 5V GN 12V
CABLE SELECT
SLAVE
MASTER
ANALOG
AU IO
OUT
G
OUT








 Pin C Volts
1
2
3
4
+12 V
GN
GN
+5 V






























































Missing Pin 20 (key pin)
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer dvd100i
dvd100idvd100i
dvd100i Technical Support Solutions Guide 10/25/01 Physical Specifications 20
2020
20
⇐
⇐⇐
⇐⇒
⇒⇒
⇒
Table 12
Table 12 Table 12
Table 12 ATA-2 Signals Master/Slave and Cable Select
Master/Slave and Cable SelectMaster/Slave and Cable Select
Master/Slave and Cable Select
Drive selection is made with jumpers on the Master, Slave, or Cable Select (CSEL)
jumper block at the back end of the drive. The drive can be confi ured as Master,
Slave, or Cable Select. The selection process in ANSI specification X3T10/0948D ATA-
2 Revision 4c is used.
Figure 7
Figure 7 Figure 7
Figure 7 Drive Jumpers
Table 13
Table 13 Table 13
Table 13 Drive Master/Slave/CSEL Jumpers
Pin # Signal Signal Pin #
1 -RESET Ground 2
3DD7 DD8 4
5DD6 DD9 6
7DD5 DD10 8
9DD4 DD11 10
11 DD3 DD12 12
13 DD2 DD13 14
15 DD1 DD14 16
17 DD0 DD15 18
19 Ground keypin 20
21 DMARQ Ground 22
23 -DIOW Ground 24
25 -DIOR Ground 26
27 IORDY SPSYNC/CSEL 28
29 -DMACK Ground 30
31 INTRQ -IOCS16 32
33 DA1 -PDIAG 34
35 DA0 DA2 36
37 -CS0 -CS1 38
39 -DASP Ground 40
Jumper Setting Meaning
M Master - Drive is set to Master
S Slave - Drive is set to Slave
CS Cable Select - Cable and drive position determines settin
None Not Allowed
MASTER
CSEL
SLAVE
JUMPER
Product Information rive Specifications Interfaces Installation and Configuration
rive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes iscontinued Products

Other manuals for 742n - Pavilion - 512 MB RAM

25

This manual suits for next models

4

Other HP DVD Drive manuals

HP dvd740i User manual

HP

HP dvd740i User manual

HP dvd1170e User manual

HP

HP dvd1170e User manual

HP dvd1035i User manual

HP

HP dvd1035i User manual

HP 624192-B2 User manual

HP

HP 624192-B2 User manual

HP dvd1070 User manual

HP

HP dvd1070 User manual

HP DVD1040i User manual

HP

HP DVD1040i User manual

HP P1547A User manual

HP

HP P1547A User manual

HP 742n - Pavilion - 512 MB RAM User manual

HP

HP 742n - Pavilion - 512 MB RAM User manual

HP SureStore CD-Writer Plus 7550e User manual

HP

HP SureStore CD-Writer Plus 7550e User manual

HP Presario S7000 - Desktop PC User manual

HP

HP Presario S7000 - Desktop PC User manual

HP dvd1040e User manual

HP

HP dvd1040e User manual

HP DL590 -  ProLiant - 1 GB RAM User manual

HP

HP DL590 - ProLiant - 1 GB RAM User manual

HP 742n - Pavilion - 512 MB RAM User manual

HP

HP 742n - Pavilion - 512 MB RAM User manual

HP Pavilion t180 User manual

HP

HP Pavilion t180 User manual

Popular DVD Drive manuals by other brands

Panasonic CF-VDD271W operating instructions

Panasonic

Panasonic CF-VDD271W operating instructions

Panasonic LF-D201U operating instructions

Panasonic

Panasonic LF-D201U operating instructions

Pioneer BDR-XD07UHD operating instructions

Pioneer

Pioneer BDR-XD07UHD operating instructions

Samsung SH-S223L Light Scribe user manual

Samsung

Samsung SH-S223L Light Scribe user manual

LaCie 300979 - d2 16x DVD±RW FireWire HDD user manual

LaCie

LaCie 300979 - d2 16x DVD±RW FireWire HDD user manual

Philips SPD1400BD Troubleshooting

Philips

Philips SPD1400BD Troubleshooting

Sony PDW-U4 Service manual

Sony

Sony PDW-U4 Service manual

LG GBW-H10N Specifications

LG

LG GBW-H10N Specifications

Sony DDU1621 Series user manual

Sony

Sony DDU1621 Series user manual

LG GCC-H23N manual

LG

LG GCC-H23N manual

Sony AD-7740H user guide

Sony

Sony AD-7740H user guide

Gembird DVD-USB-01 user manual

Gembird

Gembird DVD-USB-01 user manual

LG GSA-E50L -  Super-Multi Quick setup guide

LG

LG GSA-E50L - Super-Multi Quick setup guide

Teac DV-W524GSBKEUBT Product information

Teac

Teac DV-W524GSBKEUBT Product information

LG GSA-H50N Quick setup guide

LG

LG GSA-H50N Quick setup guide

Samsung Super-writemaster SH-S203D user manual

Samsung

Samsung Super-writemaster SH-S203D user manual

Samsung SH-W162L manual

Samsung

Samsung SH-W162L manual

Panasonic CF-VDM301U operating instructions

Panasonic

Panasonic CF-VDM301U operating instructions

manuals.online logo
manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2025 Manuals.Online. All Rights Reserved.