HP Compaq Notebook series User manual

DRAFT Revised: 8/26/05
File: Title.fm
PN: HP-403067-001
hp CONFIDENTIAL
Getting Started
HP Compaq Notebook Series
Document Part Number: 403067-001
December 2005
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft®Windows®.

DRAFT Revised: 8/26/05
File: Notice-Front.fm
PN: HP-403067-001
hp CONFIDENTIAL
© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company
under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Notebook Series
First Edition December 2005
Document Part Number: 403067-001

Getting Started v
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Contents
1 First-time setup
Identify hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Right-side components . . . . . . . . . . . . . . . . . . . . . . . 1–6
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Bottom components. . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . 1–10
Step 2: Connect the computer to external power. . . 1–11
Step 3: Turn on the computer . . . . . . . . . . . . . . . . . 1–13
Step 4: Set up the software . . . . . . . . . . . . . . . . . . . 1–15
2 Next steps
Install additional hardware and software . . . . . . . . . . . . . 2–1
Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Protect the computer from viruses. . . . . . . . . . . . . . . 2–1
Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–2
Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Protect the computer from power surges. . . . . . . . . . 2–3
Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–3
Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–5

vi Getting Started
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Update your software. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Turn off the computer correctly. . . . . . . . . . . . . . . . . . . . 2–7
3 Troubleshooting
Troubleshooting resources. . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Is the computer unable to start up? . . . . . . . . . . . . . . 3–2
Is the computer screen blank? . . . . . . . . . . . . . . . . . . 3–3
Is software functioning abnormally?. . . . . . . . . . . . . 3–4
Is the computer unresponsive? . . . . . . . . . . . . . . . . . 3–5
Is the computer overheating?. . . . . . . . . . . . . . . . . . . 3–6
Is an external device not working? . . . . . . . . . . . . . . 3–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Preparing to contact Customer Care . . . . . . . . . . . . . 3–9
Contacting Customer Care by e-mail or telephone . 3–10
A Specifications
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
Rated Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
B System recovery
Safeguarding your data . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Using Altiris Local Recovery (select models only). . . . . B–1
Using System Restore points . . . . . . . . . . . . . . . . . . . . . . B–2
Creating a System Restore Point. . . . . . . . . . . . . . . . B–3
Restoring to a restore point . . . . . . . . . . . . . . . . . . . . B–3
Reinstalling applications . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Reinstalling applications from the hard drive . . . . . . B–4
Reinstalling applications from discs . . . . . . . . . . . . . B–4
Repairing the operating system . . . . . . . . . . . . . . . . . . . . B–5
Reinstalling the operating system . . . . . . . . . . . . . . . . . . B–6
Reinstalling device drivers and other software . . . . . . . . B–7

Contents
Getting Started vii
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C Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Using the Internet Connection Wizard . . . . . . . . . . . C–2
Choose the type of Internet access. . . . . . . . . . . . . . . . . . C–3
Index

viii Getting Started
Contents
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Getting Started 1–1
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1
First-time setup
Identify hardware
Computer hardware
Component
1AC adapter
2Power cord
3Primary battery pack
4Modem cable

1–2 Getting Started
First-time setup
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Top components
Component
1Power light 8Caps lock light
2Power button 9Num lock light
3Display switch -Volume mute button
4Info Center button qVolume mute light
5Wireless button wVolume down button
6Wireless light =Volume up button
7Presentation mode button

First-time setup
Getting Started 1–3
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Keys
Component
1esc key 4Windows applications key
2fn key 5Embedded numeric keypad keys
3Windows logo key 6Function keys

1–4 Getting Started
First-time setup
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TouchPad
Component
1TouchPad 3TouchPad scroll zone
2Left TouchPad button 4Right TouchPad button

First-time setup
Getting Started 1–5
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Front components
Component
1Wireless light 6Infrared port
2Power light 7Speakers (2)
3Battery light 86-in-1 Digital Media Slot
4IDE (Integrated Drive
Electronics) drive light 96-in-1 Digital Media Slot light
5Display release latch

1–6 Getting Started
First-time setup
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Rear components
Right-side components
Component
1Security cable slot 3Parallel port
2Power connector 4S-Video-out jack
Component
1Audio-out (headphone) jack 4Optical drive
2Audio-in (microphone) jack 5Optical drive button
3USB ports (2) 6Serial port

First-time setup
Getting Started 1–7
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Left-side components
Component
1USB ports (2) 5RJ-45 (network) jack
2External monitor port 61394 port
3Exhaust vent 7PC Card slots (2)
4RJ-11 (modem) jack 8PC Card slot eject buttons (2)

1–8 Getting Started
First-time setup
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Bottom components
Component
1Hard drive bay 5Primary battery bay
2Expansion memory module
and Mini PCI compartment 6Docking connector
3Travel battery connector 7Exhaust vents (4)
4Primary battery pack release
latches (2)

First-time setup
Getting Started 1–9
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Set up the computer
ÄCAUTION: To prevent file corruption and to ensure that the correct drivers
are installed:
■Do not set up the computer for the first time while the computer is
docked in an optional docking device.
■During the hardware and software setup procedures:
❏Do not unplug the computer from external power.
❏Do not shut down the computer or initiate standby or
hibernation.
When setting up the computer, you will
1. Insert the battery pack into the computer so that it can begin
to charge as soon as the computer is connected to external
power.
2. Connect the computer to external power.
3. Turn on the computer.
4. Set up the software.

1–10 Getting Started
First-time setup
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Step 1: Insert the battery pack
To insert a primary battery pack:
1. Turn the computer upside down.
2. Slide the battery pack 1into the battery bay until it is seated.
The battery pack release latches 2automatically lock the
battery into place.

First-time setup
Getting Started 1–11
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Step 2: Connect the computer to external
power
To connect the computer to external AC power:
1. Plug the AC adapter cable 1into the power connector.
(The power connector is on the rear of the computer.)
2. Plug the power cord 2into the AC adapter, and then into
an AC outlet 3.
When the computer receives AC power, the battery pack begins
to charge and the battery light (on the front of the computer) 4
is turned on. When the battery pack is fully charged, the battery
light is turned off.

1–12 Getting Started
First-time setup
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It is recommended that you leave the computer connected to
external power until the battery pack is fully charged and the
battery light is turned off. (A partially charged new battery pack
can run the computer after software setup is complete, but battery
charge displays will not be accurate until the new battery pack has
been fully charged.)
✎Power cords and AC outlets vary in appearance by region and
country.

First-time setup
Getting Started 1–13
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Step 3: Turn on the computer
To open the computer:
1. Slide the display release latch 1to the right to release the
display.
2. Raise the display 2.

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First-time setup
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3. Press the power button 1.
The power light next to the power button 2and the power
light on the front of the computer 3are turned on, and you
are prompted to begin software setup.