HP Dragonfly Folio Manual

Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Legal information
© Copyright 2022 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by
its proprietor and used by HP Inc. under
license. The terms HDMI, HDMI High-Denition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. Intel, Core, Iris,
Thunderbolt, and XMM are trademarks of
Intel Corporation or its subsidiaries in the
U.S. and/or other countries. Microsoft and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries. USB
Type-C and USB-C are registered trademarks
of USB Implementers Forum. DisplayPort™ and
the DisplayPort™ logo are trademarks owned
by the Video Electronics Standards Association
(VESA®) in the United States and other
countries. Miracast and Wi-Fi are registered
trademarks of Wi-Fi Alliance.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
First Edition: July 2022
Document Part Number: N17344-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions
or versions of Windows. Systems may
require upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows is automatically updated, which
is always enabled. High-speed internet
and Microsoft account required. ISP fees
may apply and additional requirements
may apply over time for updates. See
http://www.microsoft.com. If your product
ships with Windows in S Mode: Windows in
S Mode works exclusively with apps from
the Microsoft Store within Windows. Certain
default settings, features, and apps cannot
be changed. Some accessories and apps
that are compatible with Windows may not
work (including some antivirus, PDF writers,
driver utilities, and accessibility apps), and
performance may vary, even if you switch out
of S Mode. If you switch to Windows, you
cannot switch back to S Mode. Learn more at
Windows.com/SmodeFAQ.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a
full refund of the price of the computer, please
contact your seller.

Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
iii

Table of contents
1Product description................................................................................................................................................................1
2Components...........................................................................................................................................................................5
Right...................................................................................................................................................................................5
Left.....................................................................................................................................................................................5
Display ...............................................................................................................................................................................7
Low blue light mode (select products only)..............................................................................................................7
Keyboard area.................................................................................................................................................................... 8
Touchpad ...................................................................................................................................................................8
Touchpad settings .............................................................................................................................................8
Adjusting touchpad settings .....................................................................................................................8
Turning on the touchpad ...........................................................................................................................8
Touchpad components ......................................................................................................................................9
Lights .........................................................................................................................................................................9
Special keys .............................................................................................................................................................11
Bottom .............................................................................................................................................................................12
Labels...............................................................................................................................................................................13
Using a SIM card (select products only)...........................................................................................................................14
Determining the correct SIM card size for your computer......................................................................................14
Inserting a nano SIM card ........................................................................................................................................15
3Illustrated parts catalog ......................................................................................................................................................16
Computer major components..........................................................................................................................................16
Display assembly subcomponents..................................................................................................................................18
Miscellaneous parts.........................................................................................................................................................20
4Removal andreplacement procedures preliminary requirements.....................................................................................25
Tools required..................................................................................................................................................................25
Service considerations.....................................................................................................................................................25
Plastic parts .............................................................................................................................................................25
Cables and connectors.............................................................................................................................................25
Drive handling..........................................................................................................................................................25
Electrostatic discharge information................................................................................................................................26
Generating static electricity ....................................................................................................................................26
Preventing electrostatic damage to equipment.....................................................................................................27
Personal grounding methods and equipment ........................................................................................................27
Grounding the work area.........................................................................................................................................28
Recommended materials and equipment...............................................................................................................28
Cleaning your computer ..................................................................................................................................................29
Enabling HP Easy Clean (select products only) .......................................................................................................29
iv

Removing dirt and debris from your computer.......................................................................................................29
Packaging and transporting guidelines ..........................................................................................................................30
Accessing support information .......................................................................................................................................30
5Removal and replacement procedures for authorized service provider parts...................................................................33
Component replacement procedures..............................................................................................................................33
Preparation for disassembly ...................................................................................................................................33
Bottom cover ...........................................................................................................................................................33
Solid-state drive ......................................................................................................................................................35
Magnetic pen slot ....................................................................................................................................................37
SIM board .................................................................................................................................................................38
WWAN module .........................................................................................................................................................39
Wireless charging module .......................................................................................................................................41
Battery .....................................................................................................................................................................42
Bottom speakers .....................................................................................................................................................44
Transfer board .........................................................................................................................................................45
Touchpad .................................................................................................................................................................46
Heat sink ..................................................................................................................................................................47
Top speakers............................................................................................................................................................49
System board and audio jack ..................................................................................................................................50
Antenna barrel.........................................................................................................................................................53
Wireless antennas and cables .................................................................................................................................55
Top cover with keyboard..........................................................................................................................................56
Display panel and subcomponents .........................................................................................................................56
Display assembly.....................................................................................................................................................72
Display hinges..........................................................................................................................................................73
6Backing up, restoring, and recovering .................................................................................................................................77
Backing up information and creating recovery media....................................................................................................77
Using Windows tools for backing up .......................................................................................................................77
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)............................77
Restoring and recovering your system ...........................................................................................................................77
Creating a system restore .......................................................................................................................................78
Restoring and recovery methods ............................................................................................................................78
Recovering using HP Recovery media .....................................................................................................................78
Changing the computer boot order.........................................................................................................................79
Using HP Sure Recover (select products only) ........................................................................................................79
7Computer Setup (BIOS), TPM, and HP Sure Start.................................................................................................................80
Using Computer Setup.....................................................................................................................................................80
Navigating and selecting in Computer Setup .........................................................................................................80
Restoring factory settings in Computer Setup .......................................................................................................80
Updating the BIOS....................................................................................................................................................81
Determining the BIOS version .........................................................................................................................81
Preparing for a BIOS update............................................................................................................................81
Downloading a BIOS update....................................................................................................................82
Installing a BIOS update ..........................................................................................................................82
Changing the boot order using the f9 prompt .......................................................................................................82
v

TPM BIOS settings (select products only) .......................................................................................................................83
Using HP Sure Start (select products only) .....................................................................................................................83
8Using HP PC Hardware Diagnostics .....................................................................................................................................84
Using HP PC Hardware Diagnostics Windows (select products only) .............................................................................84
Using an HP PC Hardware Diagnostics Windows hardware failure ID code............................................................84
Accessing HP PC Hardware Diagnostics Windows...................................................................................................84
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant ..............................................84
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....................85
Downloading HP PC Hardware Diagnostics Windows .............................................................................................85
Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........................................85
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store......................................85
Downloading HP Hardware Diagnostics Windows by product name or number (select products only) .......85
Installing HP PC Hardware Diagnostics Windows ...................................................................................................86
Using HP PC Hardware Diagnostics UEFI .........................................................................................................................86
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ...................................................................86
Starting HP PC Hardware Diagnostics UEFI.............................................................................................................86
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ....................................................................87
Downloading the latest HP PC Hardware Diagnostics UEFI version ...............................................................87
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)..........87
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only).........................................................87
Downloading Remote HP PC Hardware Diagnostics UEFI.......................................................................................88
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................................................88
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ................................88
Customizing Remote HP PC Hardware Diagnostics UEFI settings..........................................................................88
9Specications.......................................................................................................................................................................89
Computer specications ..................................................................................................................................................89
Display specications ......................................................................................................................................................89
Solid-state drive specications.......................................................................................................................................90
10Statement of memory volatility........................................................................................................................................91
Current BIOS steps...........................................................................................................................................................91
Nonvolatile memory usage .............................................................................................................................................93
Questions and answers ...................................................................................................................................................95
Using HP Sure Start (select products only) .....................................................................................................................97
11Recycling............................................................................................................................................................................98
12Power cord set requirements ............................................................................................................................................99
Requirements for all countries........................................................................................................................................99
Requirements for specic countries and regions ...........................................................................................................99
Index ......................................................................................................................................................................................101
vi

Product description1
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP Dragony Folio 13.5 inch G3 2-in-1 Notebook PC
Processors 12th generation Intel® Core™ processors
Intel Core i7-1265U processor (1.8 GHz [max turbo frequency 4.8 GHz], 10 cores, 12 MB Intel Smart Cache)
Intel Core i7-1255U processor (1.7 GHz [max turbo frequency 4.7 GHz], 10 cores, 12 MB Intel Smart Cache)
Intel Core i5-1245U processor (1.2 GHz [max turbo frequency 4.4 GHz], 10 cores, 12 MB Intel Smart Cache)
Intel Core i5-1235U processor (1.3 GHz [max turbo frequency 4.4 GHz], 10 cores, 12 MB Intel Smart Cache)
Graphics Intel Iris® Xe Graphics
Supports HD Decode, DX12, HDMI™ 2.0
DirectX support: 12.1
OpenGL support: 4.6
OpenCL support: 3.0
Displays supported: 4
Multiformat codec engines: 2
Display 34.3 cm (13.5 in), IPS, ultrawide viewing angle (UWVA), touch screen, Corning® Gorilla® Glass 7, HP Eye Ease
WUXGA+ (1920 × 1280), sRGB 100%, BrightView Touch, 400 nits
WUXGA+, Antiglare Touch, sRGB 100%, 400 nits
WUXGA+, BrightView Touch, HP Sure View Reect integrated privacy screen, sRGB 100%, 1000 nits
3k2k (3000 × 2000), OLED, BrightView, DCI-P3 100%, 400 nits
Memory Onboard, non upgradable memory supporting up to 32 GB of RAM
LPDDR5-6400, supports dual channel memory
Supports the following congurations:
●32 GB
●16 GB
●8 GB
Product description 1

Table 1-1 Product components and their descriptions (continued)
Category Description
Primary storage M.2 2280 solid-state drives, PCIe, NVMe
2 TB, three layer cell (TLC)
1 TB, TLC
512 GB, TLC
512 GB, TLC, self-encrypting drive (SED), OPAL2
512 GB, value
256 GB, TLC
256 GB, TLC, SED, OPAL2
Audio andvideo Bang & Olufsen
Quad stereo speakers
Integrated dual top-edge microphones
Discrete ampliers
Camera, IR (infrared), 8 MP, 100° ultrawide viewing angle, HP Camera Privacy Key
Wireless Wireless Local Area Network (WLAN) (onboard, not removable)
Intel AX211 Wi-Fi® 6E Bluetooth® 5.2 WLAN
Intel AX211 Wi-Fi 6E Bluetooth 5.2 vPro WLAN
- Miracast® support
- Support for HP LAN-Wireless Protection (WLAN/LAN/WWAN switching)
- Support for HP Connection Optimizer
- Support for HP Extended Range Wireless LAN
- Supports UEFI Wi-Fi
- Supports Indonesia New Band
- Supports Time Average Power for WLAN
- Supports Dynamic Antenna gain (EU only)
- Supports InTile
- Supports BT Audio Ooad for A2DP
Wireless Wide Area Network (WWAN) (select products only)
Intel 5000 5G Solution WWAN
- eSIM on module
- M.2 30 × 52 socket PCIe
Intel XMM 7560 R + LTE-Advanced Pro WWAN (Cat 16)
- eSIM on module
- Supports Global Series
- M.2 30 × 42 socket PCIe
2 Chapter 1Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Ports Audio-out (headphone)/audio-in (microphone) combo jack
(2) USB Type-C® power connectors and Thunderbolt™ ports with HP Sleep and Charge
Sensors Hall sensor
Accelerometer + Gyroscope + eCompass
Ambient light sensor
Adaptive color sensor
IR thermal sensor
Magnetometer
Time of Flight
Security Trusted Platform Module (TPM) 2.0
Inneon SLB9672VU2.0
Version: 15.21
FIPS 140-2 compliant
IPv6 support
Keyboard/pointing
devices
HP Premium Keyboard
Backlit, spill resistant
Backlit, spill resistant, privacy
Clickpad
Multitouch gesture support
Power requirements Battery
4 cell, 53 Whr
HP Long Life
HP Fast Charge Technology
HP Smart AC adapters
65 W, slim, nPFC, USB Type-C, 1.8 m (6 ft)
65 W, standard, nPFC, USB Type-C, 1.8 m (6 ft)
Power cord
C5, 1.0 m (3.3 ft) premium
C5, 1.0 m (3.3 ft) standard
Digital pen HP Dragony Folio Pen (select products only)
Product description 3

Table 1-1 Product components and their descriptions (continued)
Category Description
Operating system Windows® 11 Pro
Windows 11 Enterprise available with a Volume Licensing Agreement)
Windows 11 Pro Education
Windows 11 Home
Windows 11 Home Single Language
Windows 11 Pro
Windows 10 Pro (available through downgrade rights from Windows 11 Pro)
FreeDOS
Serviceability End user replaceable parts
AC adapter
Pen
4 Chapter 1Product description

Components2
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right
Use the illustration and table to identify the components on the right side of the computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) Magnetic pen attachment area Holds the magnetic pen against the side of the computer.
(2) Pen charging area Charges pen when attached to the computer in the magnetic
pen attachment area.
NOTE: You cannot remove the pen charging component from
the outside of the computer.
(3) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
Left
Use the illustration and table to identify the components on the left side of the computer.
Components 5

Table 2-2 Left-side components and their descriptions
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
■Select the Search icon in the taskbar, type HP
Documentation in the search box, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) USB Type-C® power connectors and
Thunderbolt™ ports with HP Sleep and Charge
(2)
Connect an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connect a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small external
device.
NOTE: Your computer might also support a Thunderbolt
docking station.
(4) Battery light When AC power is connected:
●White: The battery charge is greater than 90 percent.
●Amber: The battery charge is from 0 to 90 percent.
●O: The battery is not charging.
When AC power is disconnected (battery not charging):
●Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●O: The battery is not charging.
(5) SIM card tray (select products only) Provides access to the nano SIM card. For more information, see
Using a SIM card (select products only) on page 14.
6 Chapter 2Components

Display
Use the illustration and table to identify the display components.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and safety.
Also, blue light mode automatically adjusts blue light emissions when you are using the computer at night or
for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
Table 2-3 Display components and their descriptions
Component Description
(1) User-proximity sensor Uses facial recognition to monitor your presence in front of the
computer to save power and add security. When you step away from
the computer, the sensor puts the computer into the Sleep state.
When you return to your computer, the sensor recognizes you and
wakes the computer without a key press or mouse movement.
(2) Infrared camera light On: The camera is in use.
(3) Infrared camera lens Enables the use of the infrared features of the camera.
Display 7

Table 2-3 Display components and their descriptions (continued)
Component Description
(4) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
(5) Camera light On: The camera is in use.
(6) Ambient light and color sensor Adjusts the brightness of the display, depending on the ambient light,
and manages and controls the color temperature. Color temperature
enables you to measure and adjust the warmth or coolness of the
light source.
(7) WWAN antennas* Send and receive wireless signals to communicate with wireless wide
area networks (WWANs).
(8) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The ambient light, color, and other sensors, antennas, and some other components might be visible from the outside of the computer.
For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
■Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation.
Keyboard area
Keyboards can vary by language.
NOTE: The keyboard, including the function keys and power key, is disabled in stand, tent, and tablet
modes. To enable the keyboard, including the power key, change to the clamshell mode.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press
enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
8Chapter 2Components

1. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press
enter.
2. Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the
touchpad button. Then press the spacebar to select the button.
Touchpad components
Use the illustration and table to identify the touchpad components.
Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
Lights
Use the illustration and table to identify the lights on the computer.
Touchpad components 9

Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Privacy key light On: Privacy screen is on, which helps prevent side-angle viewing.
(3) Mute light ●On: Computer sound is o.
●O: Computer sound is on.
(4) Microphone mute light ●On: Microphone is o.
●O: Microphone is on.
(5) Camera key light ●On: The camera is o.
●O: The camera is on.
(6) Power light ●On: The computer is on.
●Blinking (select products only): The computer is in the Sleep
state, a power-saving state. The computer shuts o power
to the display and other unnecessary components.
●O: Depending on your computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the power-
saving state that uses the least amount of power.
(7) Fn lock light On: The fn key is locked.
10 Chapter 2Components

Special keys
Use the illustration and table to identify the special keys.
Table 2-6 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
Special keys 11

Table 2-6 Special keys and their descriptions (continued)
Component Description
(5) Power key ●When the computer is o, press the key briey to turn on
the computer.
●When the computer is on, press the key briey to initiate
Sleep.
●When the computer is in the Sleep state, press the key
briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the key briey
to exit Hibernation.
IMPORTANT: Pressing and holding down the power key results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power key for at
least 4 seconds to turn o the computer.
To learn more about your power settings, use the Power icon.
●Right-click the Power icon , and then select Power
and sleep settings.
Bottom
Use the illustration and table to identify the bottom components.
12 Chapter 2Components

Table 2-7 Bottom components and their descriptions
Component Description
Vent Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
Labels
The labels aixed to the computer provide information you might need when you troubleshoot system
problems or travel internationally with the computer. Labels might be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
●Service label—Provides important information to identify your computer. When contacting support, you
might be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Table 2-8 Service label components
Component
(1) Serial number
(2) Product ID
(3) HP product name
Labels 13

Table 2-9 Service label components
Component
(1) HP product name
(2) Product ID
(3) Serial number
(4) Warranty period
Table 2-10 Service label components
Component
(1) HP product name
(2) Warranty period
(3) Product ID
(4) Serial number
●Regulatory labels—Provide regulatory information about the computer.
●Wireless certication labels—Provide information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Using a SIM card (select products only)
Use these instructions to insert a SIM card.
IMPORTANT: You can damage the SIM card if you insert the wrong size card or insert it or the SIM card tray
in the wrong direction. The card might also become stuck in the slot. Do not use SIM card adapters. To
prevent damage to the SIM card or connectors, use minimal force when inserting or removing a SIM card.
Determining the correct SIM card size for your computer
Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your
computer.
1. Go to http://www.hp.com/support, and then search for your computer by product name or number.
2. Select Product Information.
3. Refer to the listed options to determine which card to purchase.
14 Chapter 2Components