HP EliteBook 840 G9 Manual

Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Legal information
© Copyright 2022 HP Development Company,
L.P.
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Inc. Bluetooth is a trademark owned by
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vPro are trademarks of Intel Corporation
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trademark of the Wi-Fi Alliance®.
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for HP products and services are set forth in
the express warranty statements accompanying
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should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
First Edition: May 2022
Document Part Number: N09567-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all
editions or versions of Windows. Systems
may require upgraded and/or separately
purchased hardware, drivers, software or
BIOS update to take full advantage of
Windows functionality. Windows is automatically
updated, which is always enabled. High-speed
internet and Microsoft account required. ISP
fees may apply and additional requirements
may apply over time for updates. See
http://www.microsoft.com. If your product ships
with Windows in S Mode: Windows in S Mode
works exclusively with apps from the Microsoft
Store within Windows. Certain default settings,
features, and apps cannot be changed. Some
accessories and apps that are compatible
with Windows may not work (including some
antivirus, PDF writers, driver utilities, and
accessibility apps), and performance may vary,
even if you switch out of S Mode. If you switch
to Windows, you cannot switch back to S Mode.
Learn more at Windows.com/SmodeFAQ.
To access the latest user guides, go to
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instructions to nd your product. Then select
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For any further information or to request a
full refund of the price of the computer, please
contact your seller.

Table of contents
1Product description ....................................................................................................................................................................................1
2Components ................................................................................................................................................................................................6
Locating hardware .................................................................................................................................................................................6
Locating software ..................................................................................................................................................................................6
Right .........................................................................................................................................................................................................6
Left ...........................................................................................................................................................................................................7
Display .....................................................................................................................................................................................................8
Low blue light mode (select products only)..............................................................................................................................8
Keyboard area...................................................................................................................................................................................... 10
Touchpad ..................................................................................................................................................................................... 10
Touchpad settings............................................................................................................................................................. 10
Adjusting touchpad settings................................................................................................................................... 10
Turning on the touchpad......................................................................................................................................... 10
Touchpad components..................................................................................................................................................... 10
Lights ........................................................................................................................................................................................... 11
Button and ngerprint reader .................................................................................................................................................. 12
Special keys................................................................................................................................................................................. 14
Bottom.................................................................................................................................................................................................. 15
Rear ...................................................................................................................................................................................................... 16
Labels.................................................................................................................................................................................................... 16
3Illustrated parts catalog.......................................................................................................................................................................... 18
Computer major components........................................................................................................................................................... 18
Display assembly subcomponents .................................................................................................................................................. 26
Mass storage devices.......................................................................................................................................................................... 28
Cables.................................................................................................................................................................................................... 29
Miscellaneous parts............................................................................................................................................................................ 29
4Removal andreplacement procedures preliminary requirements.................................................................................................. 36
Tools required...................................................................................................................................................................................... 36
Service considerations ....................................................................................................................................................................... 36
Plastic parts ................................................................................................................................................................................ 36
Cables and connectors .............................................................................................................................................................. 36
iii

Drive handling............................................................................................................................................................................. 37
Electrostatic discharge information ................................................................................................................................................. 37
Generating static electricity...................................................................................................................................................... 37
Preventing electrostatic damage to equipment ................................................................................................................... 38
Personal grounding methods and equipment ...................................................................................................................... 38
Grounding the work area .......................................................................................................................................................... 39
Recommended materials and equipment ............................................................................................................................. 39
Cleaning your computer..................................................................................................................................................................... 40
Enabling HP Easy Clean (select products only) ..................................................................................................................... 40
Removing dirt and debris from your computer..................................................................................................................... 40
Cleaning your computer with a disinfectant .......................................................................................................................... 41
Caring for wood veneer (select products only) ..................................................................................................................... 42
Packaging and transporting guidelines........................................................................................................................................... 42
Accessing support information......................................................................................................................................................... 42
5Removal and replacement procedures for authorized service provider parts .............................................................................. 45
Component replacement procedures.............................................................................................................................................. 45
Preparation for disassembly .................................................................................................................................................... 45
Bottom cover .............................................................................................................................................................................. 45
Battery ......................................................................................................................................................................................... 47
WWAN module............................................................................................................................................................................ 48
WLAN module............................................................................................................................................................................. 50
Speakers ...................................................................................................................................................................................... 51
Memory modules....................................................................................................................................................................... 52
Solid-state drive......................................................................................................................................................................... 54
Audio jack .................................................................................................................................................................................... 56
Connector board cable .............................................................................................................................................................. 57
Connector board......................................................................................................................................................................... 58
Fan................................................................................................................................................................................................ 59
Display assembly ....................................................................................................................................................................... 60
System board.............................................................................................................................................................................. 72
Heat sink...................................................................................................................................................................................... 76
Fingerprint reader ...................................................................................................................................................................... 77
Fingerprint reader cable............................................................................................................................................................ 79
RTC battery.................................................................................................................................................................................. 79
NFC module cable ...................................................................................................................................................................... 80
NFC module................................................................................................................................................................................. 81
Touchpad cable........................................................................................................................................................................... 82
Touchpad ..................................................................................................................................................................................... 83
Card reader cable ....................................................................................................................................................................... 84
Card reader.................................................................................................................................................................................. 85
Keyboard with top cover ........................................................................................................................................................... 86
6Using Setup Utility (BIOS)........................................................................................................................................................................ 88
Starting Setup Utility (BIOS)............................................................................................................................................................... 88
Updating Setup Utility (BIOS)............................................................................................................................................................. 88
Determining the BIOS version.................................................................................................................................................. 88
Preparing for a BIOS update..................................................................................................................................................... 89
iv

Downloading a BIOS update............................................................................................................................................ 89
Installing a BIOS update................................................................................................................................................... 90
7Computer Setup (BIOS), TPM, and HP Sure Start................................................................................................................................ 91
Using Computer Setup ....................................................................................................................................................................... 91
Navigating and selecting in Computer Setup ....................................................................................................................... 91
Restoring factory settings in Computer Setup...................................................................................................................... 92
Updating the BIOS...................................................................................................................................................................... 92
Determining the BIOS version......................................................................................................................................... 92
Preparing for a BIOS update............................................................................................................................................ 92
Downloading a BIOS update................................................................................................................................... 93
Installing a BIOS update.......................................................................................................................................... 93
Changing the boot order using the f9 prompt ..................................................................................................................... 93
TPM BIOS settings (select products only) ....................................................................................................................................... 94
Using HP Sure Start (select products only) ..................................................................................................................................... 94
8Backing up, restoring, and recovering .................................................................................................................................................. 95
Backing up information and creating recovery media .................................................................................................................. 95
Using Windows tools for backing up....................................................................................................................................... 95
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ................................... 95
Restoring and recovering your system............................................................................................................................................ 96
Creating a system restore ........................................................................................................................................................ 96
Restoring and recovery methods ............................................................................................................................................ 96
Recovering using HP Recovery media .................................................................................................................................... 96
Changing the computer boot order......................................................................................................................................... 97
Using HP Sure Recover (select products only)....................................................................................................................... 97
9Using HP PC Hardware Diagnostics....................................................................................................................................................... 98
Using HP PC Hardware Diagnostics Windows (select products only) ......................................................................................... 98
Using an HP PC Hardware Diagnostics Windows hardware failure ID code...................................................................... 98
Accessing HP PC Hardware Diagnostics Windows................................................................................................................ 98
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)................ 98
Accessing HP PC Hardware Diagnostics Windows from Support Assistant............................................................. 99
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) .......................... 99
Downloading HP PC Hardware Diagnostics Windows.......................................................................................................... 99
Downloading the latest HP PC Hardware Diagnostics Windows version from HP ................................................. 99
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store ...........................................100
Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ..........100
Installing HP PC Hardware Diagnostics Windows ...............................................................................................................100
Using HP PC Hardware Diagnostics UEFI.......................................................................................................................................100
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ............................................................................100
Starting HP PC Hardware Diagnostics UEFI..........................................................................................................................101
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive.............................................................................101
Downloading the latest HP PC Hardware Diagnostics UEFI version .......................................................................101
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only).............102
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .................................................................102
Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................................................102
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ........................................................102
v

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number .....................................102
Customizing Remote HP PC Hardware Diagnostics UEFI settings ...................................................................................102
10Specications .......................................................................................................................................................................................104
Computer specications...................................................................................................................................................................104
35.6 cm (14.0 in) display specications ........................................................................................................................................105
Solid-state drive specications.......................................................................................................................................................105
Solid-state drive specications (SATA-3).......................................................................................................................................106
11Statement of memory volatility........................................................................................................................................................107
Current BIOS steps............................................................................................................................................................................107
Nonvolatile memory usage .............................................................................................................................................................109
Questions and answers....................................................................................................................................................................111
Using HP Sure Start (select products only) ...................................................................................................................................113
12Power cord set requirements............................................................................................................................................................114
Requirements for all countries .......................................................................................................................................................114
Requirements for specic countries and regions.........................................................................................................................114
13Recycling...............................................................................................................................................................................................117
Index.............................................................................................................................................................................................................118
vi

Product description1
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP EliteBook 840 14 inch G9 Notebook PC
Processors Intel™ Core® i7-1280P 1.8 GHz (turbo up to 4.8 GHz) processor (14 cores, 24 MB Intel Smart Cache, 28 W)
Intel Core i7-1270P 1.6 GHz (turbo up to 4.8 GHz) processor (12 cores, 18 MB Intel Smart Cache, 28 W)
Intel Core i7-1265U 1.8 GHz (turbo up to 4.8 GHz) processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i7-1260U 2.2 GHz (turbo up to 4.7 GHz) processor (12 cores, 18 MB Intel Smart Cache, 28 W)
Intel Core i7-1255U 1.7 GHz (turbo up to 4.7 GHz) processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i5-1250P 1.7 GHz (turbo up to 4.4 GHz) processor (12 cores, 18 MB Intel Smart Cache, 28 W)
Intel Core i5-1245U 1.6 GHz (turbo up to 4.4 GHz) processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i5-1240P 1.7 GHz (turbo up to 4.4 GHz) processor (12 cores, 12 MB Intel Smart Cache, 28 W)
Intel Core i5-1235U 1.3 GHz (turbo up to 4.4 GHz) processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Chipset Intel integrated solder-on-circuit (SoC)
Display 35.6 cm (14.0 in), liquid crystal display (LCD) widescreen ultra extended graphics array (WUXGA, 1920 × 1200),
antiglare, ultrawide viewing angle (UWVA), bent display panel
White light-emitting diode + low blue light (WLED + LBL), 100% sRGB, embedded DisplayPort™ + panel self
refresh (eDP + PSR), LP, ambient light sensor + adaptive color sensor (ALS + ACS), SureView Reect, non-touch
on panel (TOP) display panel with 5 MP infrared time-of-ight (ToF) camera; typical brightness: 1000 nits
WLED + LBL, 100% sRGB, eDP 1.3 + PSR, NB2Y, non-TOP display panel with 5 MP infrared ToF camera and
generation 4+ privacy lter; typical brightness: 1000 nits
WLED + LBL, 100% sRGB, eDP + PSR, LP, advanced light source + ACS (ALS + ACS), non-TOP display panel with 5
MP infrared ToF camera; typical brightness: 400 nits
Light-emitting diode (LED), 45% CG, eDP 1.2 with PSR, LP, NB2X, TOP display panel with 5 MP infrared ToF
camera; typical brightness: 250 nits
LED, 45% CG, eDP 1.2 with PSR, LP, NB2X, non-TOP display panel with 5 MP infrared ToF camera; typical
brightness: 250 nits
LED, 45% CG, eDP 1.2 with PSR, LP, NB2X, TOP display panel with 5 MP infrared ToF camera; typical brightness:
250 nits
LED, 45% CG, eDP 1.2 with PSR, LP, NB2X, non-TOP display panel with 5 MP infrared ToF camera; typical
brightness: 250 nits
Product description 1

Table 1-1 Product components and their descriptions (continued)
Category Description
Memory Two customer-accessible memory module slots (small outline dual in-line memory modules (SODIMMs)
supporting up to 64 GB of RAM in the following congurations:
●64 GB (32 × 2)
●48 GB (32 + 16)
●32 GB (32 × 1)
●32 GB (16 × 2)
●24 GB (16 + 8)
●16 GB (16 × 1)
●16 GB (8 × 2)
●8 GB (8 × 1)
Double data rate (DDR5)-4800, Non Error-Correcting Code (NECC) support
eMMC On-board embedded MultiMedia Controller (eMMC v5.0) 32 GB
Primary storage On-board embedded MultiMedia Controller (eMMC v5.0)
Support for the following congurations:
●2 TB, 2280, Peripheral Component Interconnect Express (PCIe)-4×4, Non-Volatile Memory Express (NVMe)
solid-state drive with three-layer cell (TLC)
●1 TB, 2280, PCIe-4×4, NVMe solid-state drive with TLC
●512 GB, PCIe-4×4, NVMe solid-state drive with TLC
●512 GB, 2280, PCIe-4×4, NVMe, value solid-state drive
●512 GB, 2280, PCIe-4×4, NVMe, self-encrypted (SED), OPAL2 solid-state drive with TLC
●256 GB, PCIe-4×4, NVMe, Secure Seal (SS) solid-state drive with TLC
●256 GB, 2280, PCIe-4×4, NVMe, value solid-state drive
●256 GB, 2280, PCIe-4×4, NVMe, SED, OPAL2, solid-state drive with TLC
720p by 30 frames per second
Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression
HP Wide Vision HD Camera: 5 MP, indicator LED, USB 2.0, HD, Time-of-Flight (ToF), near eld-of-view (NFOV),
xed, infrared (IR), integrated camera
Audio andvideo Audio brand: BANG and OLUFSEN
Support for dual speakers
HP Wide Vision HD Camera: 5 MP, indicator LED, USB 2.0, HD, Time-of-Flight (ToF), near eld-of-view (NFOV),
xed, infrared (IR), integrated camera
720p by 30 frames per second
Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression
2 Chapter 1Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Wireless Wireless Local Area Network (WLAN) module
Intel AX211 Wi-Fi® 6e + Bluetooth® 5.2 M.2 2230 160 MHz CNVi worldwide (WW) WLAN module
Intel AX211 Wi-Fi 6E + Bluetooth 5.2 M.2 2230 vPro® 160 MHz CNVi WW WLAN module
Near eld communication (NFC) Mirage WNC XRAV-1
Wireless Wide Area Network (WWAN) module
Intel 5000 5G WWAN module
Intel XMM 7560 R+ long-term evolution (LTE)-Advanced Pro (Cat 16) WWAN module
WWAN module service providers: ATT and Verizon
Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video
●Audio-out (headphone)/Audio-in (microphone) combo jack
●HDMI port
●SIM card slot (select products only)
●Smart card reader (select products only)
●USB SuperSpeed 5 Gbps port
●USB SuperSpeed 5 Gbps port with HP Sleep and Charge
●USB Type-C® power connector and SuperSpeed port with HP Sleep and Charge and DisplayPort output
●USB Type-C power connector and Thunderbolt™ port with HP Sleep and Charge and DisplayPort output
(select products only)
Keyboard/pointing
devices
Keyboard: Backlit, spill-resistant, premium notebook PC keyboard with Clickpad and privacy features
Touchpad
Clickpad with image sensor
Multitouch gestures enabled
Precision touchpad support
Support for Modern Trackpad Gestures
Taps enabled as default
Product description 3

Table 1-1 Product components and their descriptions (continued)
Category Description
Power requirements Battery
3 cell, 38 Whr, polymer, HP Long Life
HP Fast Charge Technology
Smart AC adapter:
65 W, non-Power Factor Correction (nPFC), standard USB Type-C® straight barrel, 1.8m (6.0 ft)
65 W, nPFC, slim USB Type-C straight barrel, 1.8m (6.0 ft)
45 W, nPFC, standard USB Type-C straight barrel, 1.8m (6.0 ft)
Power cord:
C5, 1.0 m (3.3 ft), conventional, high frequency (HF), with straight connector and sticker
C5, 1.0 m (3.3 ft), conventional with sticker
C5, 1.0 m (3.3 ft), premium with sticker
Security Active SmartCard
Integrated ngerprint reader
Privacy camera shutter door
Sensors Adaptive color sensor (ACS)
Ambient light sensor (ALS)
Hall sensor (integrated)
HP Sure Platform
Motion AI
Thermal sensor
Time of Flight (ToF)
4 Chapter 1Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Operating system Windows® 10 Enterprise 64
Windows 10 Enterprise 64 LTSC 2109 (21H2)
Windows 10 Pro 64 SAC 2009 (20H2)
Windows 10 Pro 64 SAC 2104 (21H1)
Windows 11 Home 64
Windows 11 Home 64 Advanced
Windows 11 Home 64 Advanced Single Language
Windows 11 Home 64 Chinese Market CPPP
Windows 11 Home 64 High-end Chinese Market CPPP
Windows 11 Home 64 Plus
Windows 11 Home 64 Plus Single Language
Windows 11 Home 64 Plus Single Language Africa Market PPP
Windows 11 Home 64 Plus Single Language APAC EM PPP
Windows 11 Home 64 Plus Single Language India Market PPP
Windows 11 Home 64 Plus Single Language Indonesia Market PPP
Windows 11 Home 64 Single Language
Windows 11 Home 64 Single Language Africa Market PPP
Windows 11 Home 64 Single Language APAC EM PPP
Windows 11 Home 64 Single Language India Market PPP
Windows 11 Home 64 Single Language Indonesia Market PPP
Windows 11 Pro 64
Windows 11 Pro 64 Chinese Market
Windows 11 Pro 64 Downgrade Windows 10 Pro 64
Windows 11 Pro 64 Downgrade Windows 10 Pro 64 Chinese Market
Windows 11 Pro 64 Downgrade Windows 10 Pro 64 StF MSNA Standard
Windows 11 Pro 64 StF MSNA Standard
FreeDOS
Serviceability End user replaceable part: AC adapter
Product description 5

Components2
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Locating hardware
Use these instructions to nd out what hardware is installed on your computer.
▲Select the Search icon (select products only) in the taskbar, type device manager in the search box, and
then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc (select
products only).
Locating software
Use these instructions to nd out what software is installed on your computer:
▲Right-click the Start button, and then select Apps and Features.
Right
Use the illustration and table to identify the components on the right side of the computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card.
6 Chapter 2Components

Table 2-1 Right-side components and their descriptions (continued)
Component Description
(2) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
might not prevent the computer from being mishandled or stolen.
(3) USB SuperSpeed 5 Gbps port Connects a USB device, provides high-speed data transfer,
and (for select products) charges small devices (such as a
smartphone) when the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety, and
Environmental Notices.
To access this guide:
▲Select the Search icon (select products only) in the taskbar,
type HP Documentation in the search box, and then
select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left
Use the illustration and table to identify the components on the left side of the computer.
Table 2-2 Left-side components and their descriptions
Component Description
(1) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High Denition Multimedia Interface (HDMI)
device.
Left 7

Table 2-2 Left-side components and their descriptions (continued)
Component Description
(2) USB SuperSpeed 5 Gbps port with HP Sleep and
Charge
Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
(3) USB Type-C® power connector and Thunderbolt™
ports with HP Sleep and Charge and
DisplayPort™ output (2)
Connect AC adapters that have a USB Type-C connector, supplying
power to the computer and, if needed, charging the computer
battery.
– and –
Connect USB devices, provide high-speed data transfer, and
charge small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small external
device.
– and –
Connect display devices that have a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer might also support a Thunderbolt docking
station.
(4) Battery light When AC power is connected:
●White: The battery charge is greater than 90 percent.
●Amber: The battery charge is from 0 to 90 percent.
●O: The battery is not charging.
When AC power is disconnected (battery not charging):
●Blinking amber: The battery has reached a low battery level.
When the battery has reached a critical battery level, the
battery light begins blinking rapidly.
●O: The battery is not charging.
(5) Smart card reader (select products only) Supports optional smart cards.
Display
Use the illustration and table to identify the display components.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and safety.
Also, blue light mode automatically adjusts blue light emissions when you are using the computer at night or for
reading.
8Chapter 2Components

WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide
also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on
the web at http://www.hp.com/ergo.
Table 2-3 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with WLANs.
(2) WWAN antennas* (select products only) Send and receive wireless signals to communicate with WWANs.
(3) Ambient light and color sensors (2) Adjusts the brightness of the display, depending on the ambient light,
and manages and controls the color temperature. Color temperature
enables you to measure and adjust the warmth or coolness of the light
source.
(4) Internal microphones (2) Record sound.
(5) Camera light(s) (select products only) On: One or more cameras are in use.
(6) Camera(s) (select products only) Allow(s) you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of a
password logon.
NOTE: Camera functions vary depending on the camera hardware and
software installed on your product.
(7) Camera privacy cover (select products only) By default, the camera lens is uncovered, but you can slide the camera
privacy cover to block the camera's view. To use the camera, slide the
camera privacy cover in the opposite direction to reveal the lens.
NOTE: If you have both front-facing and rear-facing cameras, when
one camera lens is revealed and ready to use, the other is concealed.
Low blue light mode (select products only) 9

Table 2-3 Display components and their descriptions (continued)
Component Description
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
▲Select the Search icon (select products only) in the taskbar, type HP Documentation in the search box, and then select HP
Documentation.
Keyboard area
Keyboards can vary by language.
NOTE: The keyboard, including the function keys and power button (select products only), is disabled in stand,
tent, and tablet modes. To enable the keyboard, including the power button, change to the clamshell mode.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the search box,
and then press enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the search box,
and then press enter.
2. Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the touchpad
button. Then press the spacebar to select the button.
Touchpad components
Use the illustration and table to identify the touchpad components.
10 Chapter 2Components

Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Near Field Communications (NFC) tapping area
and antenna (select products only)*
Allows you to wirelessly share information when you tap it with an
NFC-enabled device.
(4) Right touchpad button Functions like the right button on an external mouse.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
▲Select the Search icon (select products only) in the taskbar, type HP Documentation in the search box, and then select HP
Documentation.
Lights
Use the illustration and table to identify the lights on the computer.
NOTE: Refer to the illustration that most closely matches your computer.
Lights 11

Table 2-5 Lights and their descriptions
Component Description
(1) Privacy key light (select products only) On: Privacy screen is on, which helps prevent side-angle viewing.
(2) Mute light ●On: Computer sound is o.
●O: Computer sound is on.
(3) Microphone mute light ●On: Microphone is o.
●O: Microphone is on.
(4) Power light ●On: The computer is on.
●Blinking (select products only): The computer is in the Sleep
state, a power-saving state. The computer shuts o power to
the display and other unnecessary components.
●O: Depending on your computer model, the computer is o,
in Hibernation, or in Sleep. Hibernation is the power-saving
state that uses the least amount of power.
(5) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(6) Fn lock light On: The fn key is locked.
(7) Num lk light On: Num lk is on.
Button and ngerprint reader
Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below
the keyboard.
IMPORTANT: To verify that your computer supports ngerprint reader sign-in, select the Search icon (select
products only) in the taskbar, type Sign-in options in the search box, and then follow the on-screen
instructions. If Fingerprint reader is not listed as an option, then your notebook does not include a ngerprint
reader.
12 Chapter 2Components

Table 2-6 Button and ngerprint reader and their descriptions
Component Description
(1) Power button ●When the computer is o, press the button briey to turn on
the computer.
●When the computer is on, press the button briey to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the button briey
to exit Hibernation.
IMPORTANT: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown procedures
are ineective, press and hold the power button for at least 4
seconds to turn o the computer.
To learn more about your power settings, use the Power icon.
●Right-click the Power icon and then, depending on
your product, select Power and sleep settings or Power
Options.
Button and ngerprint reader 13

Table 2-6 Button and ngerprint reader and their descriptions (continued)
Component Description
(2) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password logon.
▲Touch your nger to the ngerprint reader.
IMPORTANT: To prevent ngerprint logon issues, make sure
when you register your ngerprint that all sides of your nger
are registered by the ngerprint reader.
Special keys
Use the illustration and table to identify the special keys.
Table 2-7 Special keys and their descriptions
Component Description
(1) Action keys Execute frequently used system functions.
(2) esc key Displays system information when pressed in combination with
the fn key.
(3) fn key Executes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
(4) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
14 Chapter 2Components