HP Pavilion N5402L User manual

HP Notebook PC
Reference Guide

2 Reference Guide
Notice
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Reference Guide 3
HP Software Product License Agreement
Your HP product contains software programs. CAREFULLY READ THIS LICENSE
AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS
IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE
CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE
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YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND
DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP
PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH
CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS
PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE
ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE
INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Operating system and software applications by Microsoft are licensed to you under the
Microsoft License Agreement contained in the Microsoft documentation or displayed on
your screen when Microsoft Software Products are launched. Other non-HP Software
and Operating Systems are covered by the appropriate vendor license. The following
License Terms govern the use of the HP software:
USE. Customer may use the software on any one HP product. Customer may not network
the software or otherwise use it on more than one HP product. Customer may not reverse
assemble or decompile the software unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the
software a) for archival purposes or (b) when copying or adaptation is an essential step in
the use of the software with an HP product so long as the copies and adaptations are used
in no other manner.
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the
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acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall
be authorized to hold the Customer responsible for any copyright infringement or
violation of this Agreement.

4 Reference Guide
PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product
recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software
may only be used for restoring the hard disk of the HP product with which the product
recovery CD-ROM was originally provided. (ii) The use of any operating system
software by Microsoft contained in any such product recovery CD-ROM shall be
governed by the Microsoft License Agreement.
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software
to a third party only as part of the transfer of all rights and only if Customer obtains the
prior agreement of the third party to be bound by the terms of this License Agreement.
Upon such a transfer, Customer agrees that his/her rights in the software are terminated
and that he/she will either destroy his/her copies and adaptations or deliver them to the
third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the
software or distribute copies or adaptations of the software to the public in physical
media or by telecommunication without the prior written consent of Hewlett-Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to
comply with any of these terms provided Hewlett-Packard has requested Customer to
cure the failure and Customer has failed to do so within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include
updates and upgrades which may be available from Hewlett-Packard under a separate
support agreement.
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy
or adaptation in violation of the U.S. Export Administration regulations or other
applicable regulation.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is
subject to HP standard commercial license terms and for non-DOD Departments and
Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2)
(June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304
U.S.A. Copyright (c) 2000–2001 Hewlett-Packard Company. All Rights Reserved.
Customer further agrees that Software is delivered and licensed as “Commercial
computer software” as defined in DFARS 252-227-7014 (June 1995) or as a
“commercial item” as defined in FAR 2.101(a), or as “Restricted computer software” as
defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause),
whichever is applicable. The Customer agrees that it has only those rights provided for
such Software by the applicable FAR or DFARS clause or the HP standard software
agreement for the product involved.
Support Policy for Support Pack of Operating Systems. HP provides end user support for
HP PCs that use Microsoft Operating Systems, including its latest service packs. This
support will be available within 30 days of the software being released.

Reference Guide 5
Edition History
Edition 1 .......................................... October 2000
Edition 2 .......................................... January 2001
Edition 3 ........................................... August 2001
This manual is printed on recycled paper.

Reference Guide 7
Contents
Introducing Your Computer .........................................................................................11
Taking Inventory ........................................................................................................ 12
To buy accessories ................................................................................................12
To find more information......................................................................................13
Identifying Parts of the Notebook...............................................................................14
Top and right side view.........................................................................................14
Front view .............................................................................................................15
Rear and left side view.......................................................................................... 16
Bottom view..........................................................................................................17
Status lights...........................................................................................................18
Multimedia buttons ...............................................................................................19
Status panel ...........................................................................................................20
Power switch and standby button.......................................................................... 21
Setting Up the Computer ............................................................................................ 22
To install the battery..............................................................................................22
To connect AC power ...........................................................................................23
To connect a phone line ........................................................................................24
To turn on the computer........................................................................................ 25
To set up Windows ...............................................................................................25
To register your computer..................................................................................... 26
To connect to an Internet Service Provider........................................................... 27
To reset your computer ......................................................................................... 28
Using Your Computer....................................................................................................29
Operating the Computer.............................................................................................. 30
To use the Fn hot keys .......................................................................................... 30
To use the Windows and Applications keys .........................................................31
To use the embedded keypad ................................................................................31
To use the ALT GR key........................................................................................32
To adjust the display .............................................................................................32
To adjust the volume............................................................................................. 33
To use the touch pad ............................................................................................. 34
To use the One-Touch buttons .............................................................................. 36
To insert or remove a CD or DVD........................................................................38
To play DVDs .......................................................................................................38
To create or copy CDs ..........................................................................................39
Securing the Computer ............................................................................................... 40
To set up password protection ..............................................................................40
To attach a security cable......................................................................................41
To use virus-protection software........................................................................... 42
Working in Comfort with a Notebook PC .................................................................. 43

8 Reference Guide
Caring for Your Computer..........................................................................................45
To protect your hard disk drive............................................................................. 45
To take care of your computer ..............................................................................45
To safeguard your data..........................................................................................46
To extend the life of the display............................................................................ 46
To get the most from your batteries ......................................................................47
To clean your computer ........................................................................................47
Traveling with Your Computer..................................................................................... 49
Managing Power Consumption ..................................................................................50
To use automated power management .................................................................. 50
To use manual power management.......................................................................52
Using Battery Power................................................................................................... 54
To check the battery status....................................................................................54
To respond to a low-battery warning .................................................................... 55
To optimize battery operating time ....................................................................... 56
Making Connections.......................................................................................................57
Using the Modem........................................................................................................58
Important safety information................................................................................. 58
To connect the modem .......................................................................................... 59
To connect to the Internet .....................................................................................60
To disconnect from the Internet ............................................................................61
To dial in to a network ..........................................................................................62
To change your modem settings ...........................................................................62
To send and receive e-mail ...................................................................................63
To send and receive faxes ..................................................................................... 64
Connecting to a LAN.................................................................................................. 65
Connecting PC Cards.................................................................................................. 66
Connecting External Components .............................................................................. 67
To identify the ports..............................................................................................67
To connect a printer or another parallel device.....................................................68
To connect an external keyboard or PS/2 mouse ..................................................68
To connect a USB device...................................................................................... 68
To connect audio devices......................................................................................69
To use an external monitor....................................................................................69
To use a TV set as monitor ...................................................................................71
Configuring and Expanding Your Computer.............................................................. 73
Using the BIOS Setup Utility .....................................................................................74
Installing RAM Modules ............................................................................................75
Removing RAM Modules........................................................................................... 76
Updating Windows Drivers ........................................................................................ 77
To download the latest Windows drivers..............................................................77

Reference Guide 9
Service and Support .......................................................................................................79
Hewlett-Packard Limited Warranty Statement ...........................................................80
Getting Support for Your HP Notebook PC ...............................................................82
To use the Reference Guide ..................................................................................82
To get help from the HP notebook web site.......................................................... 82
To call HP for service and support........................................................................ 83
Obtaining Repair Service............................................................................................86
To receive warranty repair service........................................................................86
To prepare your computer for shipment................................................................ 87
Solving Problems with Your Computer .......................................................................89
Troubleshooting Techniques.......................................................................................90
Audio problems.....................................................................................................90
CD and DVD problems......................................................................................... 91
Display problems ..................................................................................................93
Hard disk drive problems......................................................................................95
Heat problems .......................................................................................................95
Keyboard, touch pad, and mouse problems .......................................................... 96
LAN problems.......................................................................................................97
Memory problems .................................................................................................98
Modem problems ..................................................................................................99
One-Touch button problems ...............................................................................102
PC card (PCMCIA) problems .............................................................................103
Performance problems ........................................................................................ 104
Power and battery problems................................................................................105
Printing problems................................................................................................106
Serial, parallel, and USB problems .....................................................................107
Startup problems .................................................................................................108
Standby and resume problems ............................................................................109
Video file playback problems ............................................................................. 110
Testing Hardware Operation..................................................................................... 111
Recovering and Reinstalling Software......................................................................113
To recover the factory installation of your hard disk .......................................... 113
To replace a damaged Recovery CD ...................................................................114
To update the HP notebook BIOS....................................................................... 114
To recover an application.................................................................................... 115
Specifications and Regulatory Information ...............................................................117
Hardware and BIOS Specifications .......................................................................... 118
BIOS Setup utility options .................................................................................. 118
Hardware specifications......................................................................................121
Modem Reference Information.................................................................................123
AT commands (Ambit) .......................................................................................123
S-registers (Ambit).............................................................................................. 128
Selected result codes (Ambit) .............................................................................129

10 Reference Guide
Safety Information ....................................................................................................130
Power cords......................................................................................................... 130
Battery safety ......................................................................................................131
Laser safety .........................................................................................................132
Regulatory Information............................................................................................. 133
U.S.A...................................................................................................................133
Canada................................................................................................................. 134
European Union ..................................................................................................135
Japan ...................................................................................................................137
Russia..................................................................................................................137
International ........................................................................................................137
Index ..............................................................................................................................139

Reference Guide 11
Introducing Your Computer

Introducing Your Computer
Taking Inventory
12 Reference Guide
Taking Inventory
Your HP notebook PC is shipped with these items:
• battery
• AC adapter and power cord
• Quick Start sheet
• HP notebook PC Startup Guide
• Recovery CD (or CDs), used to restore Windows and all software included with your
computer
• Microsoft Windows manual
• telephone cord (if your computer has a built-in modem)
In addition, your HP notebook includes preinstalled software. (The exact software
installed depends on your particular notebook model.)
To buy accessories
You can buy accessories for your computer online. For the latest accessories and options,
visit the HP Notebook web site (www.hp.com/notebooks. As new accessories become
available, you'll find them listed here.
Here are some of the HP notebook accessories and replacement modules offered:
• auto/airline adapter
• AC adapter
• ultraslim AC adapter
• primary lithium ion battery
• PS/2 Y adapter for mouse and keyboard
• additional RAM (HP SDRAM)

Introducing Your Computer
Taking Inventory
Reference Guide 13
To find more information
Here are some sources of information about your HP notebook PC.
Source Description
Quick Start sheet This pictorial introduction shows you how to get the computer up and
running quickly.
Startup Guide The Startup Guide is the printed HP manual that came with your
computer. It shows how to set up and operate your computer and where
to go for help if you run into trouble.
HP Notes This document contains late-breaking information available after the
Reference Guide was completed. Double-click the HP Notes icon on the
desktop (if available), or click Start, Help and Support, HP Library, HP
Notes.
Introductory Microsoft
manual for Windows
This manual contains information about using the standard features of
Microsoft Windows.
Windows Help Click Start, Help and Support.
HP notebook PC web site www.hp.com/notebooks

Introducing Your Computer
Identifying Parts of the Notebook
14 Reference Guide
Identifying Parts of the Notebook
Top and right side view
1 One-Touch buttons 8 CD-ROM, CD-RW, DVD, or CD-RW/DVD
drive
2 Power switch 9 Microphone
3 Status lights (see “Status lights” on page 18) 10 CD-ROM or DVD eject button
4 Pad Lock touch pad on/off button 11 Blue standby button
5 Touch pad (pointing device) 12 Modem port (on selected models)
6 Scroll up/down toggle 13 LAN port (on selected models)
7 Click buttons

Introducing Your Computer
Identifying Parts of the Notebook
Reference Guide 15
Front view
14 Headphone audio jack
15 Status panel mode select button (on selected models)
16 Status panel (on selected models)
17 Multimedia buttons (on selected models)
18 Latch (to open computer)

Introducing Your Computer
Identifying Parts of the Notebook
16 Reference Guide
Rear and left side view
19 AC adapter (power) jack 26 Microphone jack
20 PS/2 port (external mouse or keyboard) 27 Kensington lock slot (security connector)
21 Serial port 28 PC card slots
22 Parallel port 29 System-off button (for resetting computer)
23 VGA port (external monitor) 30 PC card eject buttons
24 TV output port 31 Floppy disk drive
25 USB ports

Introducing Your Computer
Identifying Parts of the Notebook
Reference Guide 17
Bottom view
32 Battery
33 Battery latch
34 RAM expansion cover
35 Mini-PCI cover (no user parts inside)

Introducing Your Computer
Identifying Parts of the Notebook
18 Reference Guide
Status lights
1 Power
2 Battery
3 Caps lock (capital letters)
4 Num lock (numeric keypad)
5 Scroll lock
6 Floppy disk drive access
7 Hard disk drive access
8 CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access

Introducing Your Computer
Identifying Parts of the Notebook
Reference Guide 19
Multimedia buttons
(Provided for selected models.) The multimedia buttons are on the front of the
computer, to the right of the status display. They control the computer’s CD, DVD, or
MP3 player in the same way that the controls of a standalone multimedia player control
its functions.
The buttons also work if the system is turned on, though in that case you don’t need to
use the multimedia power switch to turn on the player. When the computer is on, the
volume control buttons also govern the volume for most other audio applications.
If the system is turned off (or in standby or hibernate mode), you can still use the player
for audio CD playback. Slide the multimedia power switch to the left to activate the
player without turning on the computer.
1 Multimedia power (use only when system is turned off or
in standby or hibernate mode)
2 Previous track
3 Play/pause
4 Stop (when computer is on)*
Stop/eject (when computer is off)
5 Next track
6 Volume control down
7 Volume control up
*You can eject a CD or DVD by pressing the eject button
on the CD/DVD drive.

Introducing Your Computer
Identifying Parts of the Notebook
20 Reference Guide
Status panel
(Provided for selected models.) The status panel on the front of the computer provides
information about CD playback status, system power management, system date and time,
and battery status. Messages are displayed on the 8-character LCD display, and you can
switch from one kind of message to another by pressing the mode button to the left of the
display.
When the computer is on, these modes are displayed sequentially as you press the mode
button:
• power status: on, off, standby (STBY), or hibernate (ZZZZ)
• date
• time
• battery charging status: percentage charged
• CD player status (if CD player is running): shows the track number, play status
(playing, paused, or stopped), and time counter
When the computer is off and the CD player is off, you can view the status panel by
sliding the multimedia power switch to the left to turn it on. Remember to turn it off
when you are through checking the status panel.
If you change the Windows time or date (from Control Panel or the taskbar), the change
displays on the status panel only after you shut down and restart the computer. Click
Start, Turn Off Computer, Turn Off; and after the power is off, press the blue standby
button to restart.
If you want to change the format displayed for date or time in the status panel, change it
in the BIOS; see “Using the BIOS Setup Utility” on page 74.