HP Compaq tc4400 User manual

367187-002.book Page i Friday, March 17, 2006 10:38 AM
Getting Started
HP Compaq Notebook Series
Document Part Number: 367187-002�
May 2006
This guide explains how to set up your hardware and software
and begin using the computer in Microsoft Windows.
Enhanced for Accessibility

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© Copyright 2005, 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Notebook Series
Second Edition: May 2006
First Edition: March 2005
Document Part Number: 367187-002

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Contents
1 First-time setup
Identify required hardware. . . . . . . . . . . . . . . . . . . . . . . . 1–1
Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . . 1–4
Step 2: Connect the computer to external power. . . . 1–5
Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–6
Step 4: Set up the software . . . . . . . . . . . . . . . . . . . . 1–8
Step 5: Create recovery discs (recommended) . . . . . 1–9
2 Next steps
Install additional hardware and software . . . . . . . . . . . . . 2–1
Identify and install hardware . . . . . . . . . . . . . . . . . . . 2–1
Locate or install software . . . . . . . . . . . . . . . . . . . . . 2–2
Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect the computer from viruses. . . . . . . . . . . . . . . 2–3
Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Protect the computer from power surges. . . . . . . . . . 2–4
Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–5
Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–6
Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Turn off the computer correctly . . . . . . . . . . . . . . . . . . . . 2–8
Getting Started iii

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Contents
3Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
The computer is unable to start up. . . . . . . . . . . . . . . 3–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3
Software is functioning abnormally . . . . . . . . . . . . . 3–4
The computer is turned on but not responding . . . . . 3–4
The computer is unusually warm. . . . . . . . . . . . . . . . 3–5
An external device is not working. . . . . . . . . . . . . . . 3–6
The home wireless network connection
is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Prepare to contact Customer Care . . . . . . . . . . . . . . . 3–8
Contact Customer Care by e-mail or telephone. . . . . 3–8
A Notebook Tour
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4
Fingerprint reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Wireless antennae. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
B Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Use the New Connection Wizard . . . . . . . . . . . . . . . B–2
Choose the type of Internet connection . . . . . . . . . . . . . . B–3
Getting Startediv

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Contents
C Backup and recovery
Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Back up specific files or folders . . . . . . . . . . . . . . . . C–2
Back up the entire system . . . . . . . . . . . . . . . . . . . . . C–3
Back up modifications made to the system . . . . . . . . C–5
Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6
Recover the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–7
Create recovery discs (recommended) . . . . . . . . . . . C–8
Perform a recovery . . . . . . . . . . . . . . . . . . . . . . . . . C–10
D Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2
Index
Getting Started v

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1�
First-time setup
Identify required hardware
To set up the computer for the first time, you will need the
computer, HP Smart AC adapter, power cord, and the battery
pack.
✎Components included with the computer may vary by region and
by model.
Getting Started 1–1

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First-time setup
Components
1 HP Smart AC Adapter 4 Modem cable
(optional for setup)
2 Power cord 5 Modem adapter
(optional for setup)
3 Battery pack
✎Use only the included AC adapter or one approved for use with
this computer.
✎Unless you use dial-up networking, the modem cable is optional
for setup.
1–2 Getting Started

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First-time setup
Set up the computer
To set up the computer, you will
1. Insert the battery pack into the computer.
✎
2. Connect the computer to external power.
The battery pack begins to charge.
3. Turn on the computer.
4. Set up the software.
✎
5. Create recovery discs (recommended).
Refer to Appendix C, “Backup and recovery,” for instructions.
ÄCAUTION: To prevent file corruption and ensure that the correct drivers
are installed:
■�Do not set up the computer for the first time while the computer is
docked in an optional docking device.
■�During the hardware and software setup procedures:
❏�Do not unplug the computer from external power.
❏�Do not shut down the computer or initiate standby
or hibernation.
Getting Started�1–3

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First-time setup
Step 1: Insert the battery pack
To insert the battery pack:
✎Battery packs vary by model.
1. Turn the computer upside down on a flat surface, with the
battery bay toward you.
2. Slide the battery pack 1into the battery bay until it is seated.
3. Press the battery pack 2into the computer until it clicks into
place.
1–4 Getting Started

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First-time setup
Step 2: Connect the computer to
external power
✎Power cords and AC outlets vary in appearance by region and
country.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector 1on the
computer.
2. Plug the power cord into the AC adapter 2.
3. Plug the other end of the power cord into an AC outlet 3.
Getting Started 1–5

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First-time setup
When the computer receives AC power, the battery pack begins
to charge and the battery light (on the front of the computer)
is turned on. When the battery pack is fully charged, the battery
light is turned off.
Leave the computer connected to external power until the battery
pack is fully charged and the battery light is turned off.
✎A partially charged new battery pack can run the computer after
software setup is complete, but battery charge displays will not be
accurate until the new battery pack has been fully charged.
✎Power cords and electrical outlets vary in appearance by region
and country.
Step 3: Turn on the computer
To open the computer:
1. Press the display release button 1to open the display.
2. Raise the display 2.
1–6 Getting Started

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First-time setup
3. Slide the power switch 1toward the front of the computer.
The power/standby light 2is turned on, and you are
prompted to begin software setup.
✎The power/standby light is visible whether the computer is open
or closed.
Getting Started 1–7

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First-time setup
Step 4: Set up the software
After the computer is turned on, it will go through a brief
software setup. Follow the on-screen instructions to set up the
software. Note the following:
■�After you respond to the setup prompt, you must complete
the entire setup process without interruption. Setup time
varies.
■�During software setup, the computer may pause periodically
for several minutes. These normal pauses are indicated by an
hourglass icon.
ÄCAUTION: If you are prompted to select an operating system
language before the Welcome to Windows page is displayed,
choose carefully. On some models, the languages that you do not
choose are deleted from the system and cannot be restored during
software setup.
✎To register the operating system and the computer, you must be
connected to the Internet. For more information about connecting
to the Internet, refer to Appendix B, “Connect to the Internet
from your home,” in this guide. If you do not register during
software setup, you can do so at any time after software setup is
complete
1–8�Getting Started

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First-time setup
Step 5: Create recovery discs
(recommended)
After setting up the computer for the first time, you can create a
set of recovery discs of your full factory image using HP Backup
and Recovery Manager. The recovery discs are used to start up
(boot) the computer and restore the operating system and
software applications to factory settings in case of system failure
or instability.
Refer to Appendix C, “Backup and recovery,” for detailed
instructions.
Getting Started 1–9

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2�
Next steps
Install additional hardware and
software
Identify and install hardware
To see a list of hardware installed on the computer:
1. Select Start > My Computer.
2. In the left pane of the Systems Tasks window, select View
system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify your device configurations
using Device Manager.
To install additional hardware, such as an optional printer, follow
the instructions provided by the hardware manufacturer to install
the device and any required drivers.
Getting Started 2–1

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Next steps
Locate or install software
The computer includes software that may be
■�Preinstalled on your hard drive. To see a list of the
ready-to-use software preinstalled on your computer:
1. Click Start > All Programs.
2. Double-click the program you want to open.
■�Provided on a CD or DVD. To install a software program
from a disc:
✎To install software from a disc on this computer, the computer
must be connected to an optional external MultiBay device with
an optical drive.
1. Insert the disc into the optical drive on the optional
external MultiBay device.
2. When the installation wizard opens, follow the on-screen
instructions.
3. Restart the computer if prompted to do so.
■�Preloaded software. This is software provided on the hard
drive, but not ready to use. To locate or install preloaded
software or drivers:
1. Select Start > All Programs > Software Setup.
2. Follow the on-screen instructions and select the check box
next to the software program or driver you want to install.
✎For details about using software included with the computer, refer
to the software manufacturer’s instructions, which may be
provided on disc, as online Help files, or on the manufacturer’s
Web site.
2–2�Getting Started

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Next steps
Protect the computer
The information in this section is designed to protect the
computer from damage caused by a virus, a security breach, a
power surge, or unsafe operation.
Protect the computer from viruses
When you use the computer for e-mail, network, or Internet
access, you expose it to computer viruses that can disable the
operating system, applications, or utilities or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and
in most cases, repair any damage they have caused. To provide
ongoing protection against newly discovered viruses, antivirus
software must be kept up to date.
Norton Internet Security software is preinstalled on the computer
(select models only). For information about using and updating
your Norton Internet Security software, click Start > All
Programs > Norton Internet Security > Help and Support.
For more information about computer viruses, type viruses in the
Search field in the Help and Support Center.
Protect your system files
The HP Backup and Recovery Manager provides several ways to
back up the system and to recover optimal system functionality.
Refer to Appendix C, “Backup and recovery,” for additional
information.
Getting Started 2–3

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Next steps
Protect your privacy
When you use the computer for e-mail, network, or Internet
access, it is possible for unauthorized persons to obtain
information about you, your computer, and your data.
To optimize the privacy protection features included with the
computer
■�Keep the operating system and software updated. Many
software applications contain security enhancements.
■�Use a firewall. A firewall is software that monitors incoming
traffic on the computer. Some firewalls also monitor outgoing
traffic.
Protect the computer from power surges
To protect the computer from the power surges that might be
caused by an uncertain power supply or an electrical storm:
■�Plug the computer power cord into an optional, high-quality
surge protector. Surge protectors are available from most
computer or electronics retailers.
■�During an electrical storm, either run the computer on battery
power or shut down the computer and unplug the power cord.
■�If applicable to your location, provide surge protection on the
modem cable that connects the modem to a telephone line.
Telephone line surge protectors are available from computer
or electronic retailers in some regions.
2–4�Getting Started

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Next steps
Use the computer safely
ÅWARNING: To reduce the risk of electric shock or damage to
your equipment:
■�Plug the power cord into an AC outlet that is easily accessible at
all times.
■�Disconnect power from the computer by unplugging the power cord
from the AC outlet (not by unplugging the power cord from
the computer).
■�If provided with a 3-pin attachment plug on your power cord, plug
the cord into a grounded (earthed) 3-pin outlet. Do not disable the
power cord grounding pin, for example, by using a 2-pin adapter.
The grounding pin is an important safety feature.
ÅWARNING: To reduce the risk of serious injury, read the Safety and
Comfort Guide. It describes proper workstation setup, and proper
posture, health, and work habits for computer users. The Safety and
Comfort Guide also provides important electrical and mechanical safety
information. This guide is available on the Web at
http://www.hp.com/ergo and in the Help and Support Center. To access
the Help and Support Center, select Start > Help and Support >
User Guides.
ÅWARNING: To avoid potential discomfort or burns, do not block the air
vents or use the computer on your lap for extended periods. The
computer is designed to run demanding applications at full power. As a
result of increased power consumption, it is normal for the computer to
feel warm or hot when used continuously. The computer complies with the
user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Getting Started�2–5

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Next steps
ÅWARNING: To reduce potential safety issues, only the AC adapter or
battery pack provided with the computer, a replacement AC adapter or
battery pack provided by HP, or a compatible AC adapter or battery
pack purchased as an accessory from HP should be used with the
computer.
For more safety and regulatory information and for battery
disposal information, refer to Regulatory, Safety and
Environmental Notices located in the Help and Support Center.
To access the Help and Support Center, select Start > Help and
Support > User Guides.
Connect to a computer network
The computer may have one or more of the following networking
capabilities:
■ Local area network (LAN)
■ Wireless local area network (WLAN)
■ Bluetooth®
■ Internal modem
If you plan to connect the computer to a home office LAN or
WLAN, refer to the Help and Support Center for information on
networking.
If you need assistance to connect to a company LAN or WLAN,
contact your network administrator.
If the computer has a Bluetooth device, you can create a personal
area network (PAN) to connect to other Bluetooth-enabled
devices, such as computers, telephones, printers, headsets,
speakers, and cameras. For information on using a Bluetooth
device, refer to the Bluetooth Getting Started guide in the Help
and Support Center.
✎For information on connecting the computer to the Internet when
you are not connected to a network, refer to Appendix B,
“Connect to the Internet from your home.”
2–6 Getting Started