HP 15-fb0 Series Manual

Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Legal information
© Copyright 2022 HP Development Company,
L.P.
AMD, Radeon, and Ryzen are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by HP Inc. under license. Intel is a trademark
of Intel Corporation or its subsidiaries in the
U.S. and/or other countries. Microsoft and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries. NVIDIA,
GeForce, and Optimus are trademarks and/or
registered trademarks of NVIDIA Corporation
in the U.S. and other countries. Qualcomm
is a trademark of Qualcomm Incorporated,
registered in the United States and other
countries, used with permission. SDHC, SDXC,
and microSD are trademarks or registered
trademarks of SD-3C LLC. USB Type-C and
USB-C are registered trademarks of USB
Implementers Forum. Miracast and Wi-Fi are
registered trademarks of Wi-Fi Alliance.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
First Edition: April 2022
Document Part Number: N06393-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions
or versions of Windows. Systems may
require upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows is automatically updated, which
is always enabled. High-speed internet
and Microsoft account required. ISP fees
may apply and additional requirements
may apply over time for updates. See
http://www.windows.com. If your product
ships with Windows in S Mode: Windows in
S Mode works exclusively with apps from
the Microsoft Store within Windows. Certain
default settings, features, and apps cannot
be changed. Some accessories and apps
that are compatible with Windows may not
work (including some antivirus, PDF writers,
driver utilities, and accessibility apps), and
performance may vary, even if you switch out
of S Mode. If you switch to Windows, you
cannot switch back to S Mode. Learn more at
Windows.com/SmodeFAQ.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a
full refund of the price of the computer, please
contact your seller.

Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
iii

Table of contents
1Product description................................................................................................................................................................1
2Getting to know your computer.............................................................................................................................................5
Right side ...........................................................................................................................................................................5
Left side .............................................................................................................................................................................6
Display ...............................................................................................................................................................................7
Low blue light mode (select products only)..............................................................................................................7
Keyboard area....................................................................................................................................................................8
Touchpad settings and components.........................................................................................................................9
Touchpad settings .............................................................................................................................................9
Adjusting touchpad settings .....................................................................................................................9
Turning on the touchpad ...........................................................................................................................9
Touchpad components ......................................................................................................................................9
Lights .......................................................................................................................................................................10
Button ......................................................................................................................................................................11
Special keys .............................................................................................................................................................12
Bottom ............................................................................................................................................................................13
Rear .................................................................................................................................................................................14
Labels...............................................................................................................................................................................15
3Illustrated parts catalog ......................................................................................................................................................17
Computer major components..........................................................................................................................................17
Display assembly subcomponents..................................................................................................................................19
Miscellaneous parts.........................................................................................................................................................21
4Removal andreplacement procedures preliminary requirements.....................................................................................23
Tools required..................................................................................................................................................................23
Service considerations.....................................................................................................................................................23
Plastic parts .............................................................................................................................................................23
Cables and connectors.............................................................................................................................................23
Drive handling..........................................................................................................................................................23
Electrostatic discharge information................................................................................................................................24
Generating static electricity ....................................................................................................................................24
Preventing electrostatic damage to equipment.....................................................................................................25
Personal grounding methods and equipment ........................................................................................................25
Grounding the work area.........................................................................................................................................26
Recommended materials and equipment...............................................................................................................26
Cleaning your computer ..................................................................................................................................................27
Enabling HP Easy Clean (select products only) .......................................................................................................27
Removing dirt and debris from your computer.......................................................................................................27
iv

Cleaning your computer with a disinfectant ...........................................................................................................28
Caring for wood veneer (select products only) .......................................................................................................29
Packaging and transporting guidelines ..........................................................................................................................29
Accessing support information .......................................................................................................................................29
5Removal and replacement procedures for Customer Self-Repair parts.............................................................................32
Component replacement procedures..............................................................................................................................32
Preparation for disassembly ...................................................................................................................................32
Solid-state drive ......................................................................................................................................................32
Memory modules.....................................................................................................................................................33
6Removal and replacement procedures for authorized service provider parts...................................................................36
Component replacement procedures..............................................................................................................................36
Preparation for disassembly ...................................................................................................................................36
Bottom cover ...........................................................................................................................................................36
Battery .....................................................................................................................................................................38
Display subcomponents (without removing the display).......................................................................................39
WLAN module ..........................................................................................................................................................42
Speakers ..................................................................................................................................................................44
Fan assembly ...........................................................................................................................................................45
Power connector cable ............................................................................................................................................46
I/O board ..................................................................................................................................................................47
Card reader ..............................................................................................................................................................48
Heat sink ..................................................................................................................................................................49
System board...........................................................................................................................................................50
Touchpad .................................................................................................................................................................53
Plastic rear vent and n...........................................................................................................................................55
Display assembly.....................................................................................................................................................56
Top cover with keyboard..........................................................................................................................................62
7Using Setup Utility (BIOS) ....................................................................................................................................................64
Starting Setup Utility (BIOS) ............................................................................................................................................64
Updating Setup Utility (BIOS) ..........................................................................................................................................64
Determining the BIOS version .................................................................................................................................64
Preparing for a BIOS update ....................................................................................................................................65
Downloading a BIOS update............................................................................................................................65
Installing a BIOS update ..................................................................................................................................65
8Backing up, restoring, and recovering .................................................................................................................................67
Backing up information and creating recovery media....................................................................................................67
Using Windows tools for backing up .......................................................................................................................67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)............................67
Restoring and recovering your system ...........................................................................................................................67
Creating a system restore .......................................................................................................................................68
Restoring and recovery methods ............................................................................................................................68
Recovering using HP Recovery media .....................................................................................................................68
Changing the computer boot order.........................................................................................................................69
Using HP Sure Recover (select products only) ........................................................................................................69
v

9Using HP PC Hardware Diagnostics .....................................................................................................................................70
Using HP PC Hardware Diagnostics Windows (select products only) .............................................................................70
Using an HP PC Hardware Diagnostics Windows hardware failure ID code............................................................70
Accessing HP PC Hardware Diagnostics Windows...................................................................................................70
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant ..............................................70
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....................71
Downloading HP PC Hardware Diagnostics Windows .............................................................................................71
Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........................................71
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store......................................71
Downloading HP Hardware Diagnostics Windows by product name or number (select products only) .......71
Installing HP PC Hardware Diagnostics Windows ...................................................................................................72
Using HP PC Hardware Diagnostics UEFI .........................................................................................................................72
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ...................................................................72
Starting HP PC Hardware Diagnostics UEFI.............................................................................................................72
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ....................................................................73
Downloading the latest HP PC Hardware Diagnostics UEFI version ...............................................................73
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)..........73
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only).........................................................74
Downloading Remote HP PC Hardware Diagnostics UEFI.......................................................................................74
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................................................74
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ................................74
Customizing Remote HP PC Hardware Diagnostics UEFI settings..........................................................................74
10Specications.....................................................................................................................................................................76
Computer specications ..................................................................................................................................................76
Display specications ......................................................................................................................................................76
Solid-state drive specications.......................................................................................................................................77
11Power cord set requirements ............................................................................................................................................78
Requirements for all countries........................................................................................................................................78
Requirements for specic countries and regions ...........................................................................................................78
12Recycling............................................................................................................................................................................80
Index ........................................................................................................................................................................................81
vi

Product description1
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name Victus by HP 15.6 inch Gaming Laptop
Model numbers: 15-fb0xxx
CTO: 15z-fb000
Processor AMD Ryzen™ processors
AMD Ryzen 7-5800H (3.2 GHz [turbo up to 4.4 GHz], 8 cores, 16 MB L3 cache, 45 W)
AMD Ryzen 5-5600H (3.3 GHz [turbo up to 4.2 GHz], 6 cores, 16 MB L3 cache, 45 W)
Graphics controller Integrated graphics
AMD Radeon™ Graphics
Hybrid graphics
●NVIDIA® GeForce® RTX 3050 graphics
●NVIDIA GeForce RTX 3050Ti graphics
●AMD Radeon RX6500M graphics
●NVIDIA GeForce GTX 1650 graphics
Supports HD decode, DX12, and HDMI
Supports Optimus®
Support for FreeSync (internal and external)
MR compatible (60 Hz frame rate)
Display 39.6 cm (15.6 in), liquid crystal display (LCD), white light-emitting diode (WLED), antiglare at, icker free
Full high denition (FHD) (1920 × 1080), standard viewing angle (SVA), 45% NTSC, embedded DisplayPort
(eDP) 1.2 without panel self-refresh (PSR), 250 nits
FHD, ultrawide viewing angle (UWVA), 45% NTSC, eDP 1.2 without PSR, 250 nits
FHD, UWVA, eDP 1.3 + PSR, 45% NTSC, 250 nits, 144 Hz
FHD, UWVA, 100% sRGB, eDP 1.4 + PSR2, low blue light, 300 nits
Memory Two memory slots supporting up to 16 GB of RAM
DDR4-3200
Supports the following congurations:
●16 GB (8 GB × 2)
●12 GB (8 GB + 4 GB)
●8 GB (8 GB × 1 or 4 GB × 2)
Product description 1

Table 1-1 Product components and their descriptions (continued)
Category Description
Primary storage M.2 solid-state drive (PCIe-3 × 4, 2280, non-volatile memory express (NVMe), three-layer cell (TLC)
1 TB
512 GB
256 GB
Audio Audio brand: Bang & Olufsen
Dual speakers
Supports HP Audio Boost
Video HP Wide Vision HD camera - indicator LED, USB 2.0, HD BSI sensor, f2.0, 88° wide eld-of-view (WFOV)
720p by 30 frames per second (fps)
Dual-array, digital microphone with appropriate software - beam forming, echo cancellation, noise
suppression
Wireless networking Wireless Local Area Network (WLAN) with dual antennas
●MediaTek Wi-Fi® 6 MT7921 + Bluetooth® 5.2 (802.11ax 2 × 2, MU-MIMO supported, supporting gigabit
data rate)
●MediaTek Wi-Fi 6E RZ616 + Bluetooth 5.2 (802.11ax 2 × 2, MU-MIMO supported, supporting gigabit data
rate)
Support for Miracast®
Support for Modern Standby (connected)
RJ-45 (network) Integrated 10/100/1000 NIC
Ports Hot plug/unplug and auto detect for correct output to wide-aspect vs standard aspect video
Audio-out (headphone)/audio-in (microphone) combo jack
RJ-45 (network) jack
AC Smart pin adapter plug
HDMI 2.1 out
- output up to 8 K @ 60 Hz with HDCP 2.3 (3050 Ti/3050)
- output up to 4 K @ 60 Hz with HDCP 2.2 (1650)
(2) USB 3.2 Gen 1 Type-A port; left side supports HP Sleep & Charge
USB 3.2 Type-C Gen1 port, supports:
- Display Port 1.4 out up to 5 K (60 Hz)
- Data transfer
- HDMI 2.1 output up to 5 K @ 60 Hz with HDCP 2.3
- HP Sleep & Charge
Media card reader HP Multi-Format Digital Media Card Reader
Supports MicroSD™/SDHC™/SDXC™
Push-push insertion/removal
2 Chapter 1Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Keyboard/pointing
devices
Keyboard
Full size, island style, backlit keyboard with numeric keypad
Clickpad with image sensor
Multitouch gestures enabled
Precision touchpad supported
Supports modern trackpad gestures
Taps enabled as default
Power requirements Battery
4 cell, 70 Whr
3 cell, 52.5 Whr
Long life
Fast charge
HP Smart AC adapter (4.5 mm, power correction factor [PFC])
200 W, slim, right angle, 3 pin
150 W, slim barrel
Power cord
C13, premium, 1.0 m (3.3 ft)
C5, conventional, 1.0 m (3.3 ft)
Security Trusted Platform Module (TPM) 2.0
Product description 3

Table 1-1 Product components and their descriptions (continued)
Category Description
Operating system Windows® 11 Home 64
Windows 11 Home 64 Advanced
Windows 11 Home 64 Advanced Single Language
Windows 11 Home 64 Chinese Market CPPP
Windows 11 Home 64 High-End Chinese Market CPPP
Windows 11 Home 64 Plus
Windows 11 Home 64 Plus Single Language
Windows 11 Home 64 Plus Single Language Africa Market PPP
Windows 11 Home 64 Plus Single Language APAC EM PPP
Windows 11 Home 64 Plus Single Language India Market PPP
Windows 11 Home 64 Plus Single Language Indonesia Market PPP
Windows 11 Home 64 Single Language
Windows 11 Home 64 Single Language Africa Market PPP
Windows 11 Home 64 Single Language APAC EM PPP
Windows 11 Home 64 Single Language India Market PPP
Windows 11 Home 64 Single Language Indonesia Market PPP
Windows 11 Pro 64
FreeDOS 3.0
Serviceability AC adapter
Solid-state drive
Memory modules
4 Chapter 1Product description

Getting to know your computer2
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Identify the components on the right side of the computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) USB Type-C® SuperSpeed 5 Gbps port with HP
Sleep and Charge and DisplayPort™ output
Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small external
device.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
(2) RJ-45 (network) status lights ●White: The network is connected.
●Amber: Activity is occurring on the network.
(3) RJ-45 (network) jack Connects a network cable.
(4) USB SuperSpeed 5 Gbps port Connects a USB device, provides high-speed data transfer,
and (for select products) charges small devices (such as a
smartphone) when the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
(5) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
Getting to know your computer 5

Left side
Identify the components on the left side of the computer.
Table 2-2 Left-side components and their descriptions
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Blinking amber: The AC adapter is disconnected and the
battery has reached a low battery level.
●Amber: The AC adapter is connected and the battery is
charging.
●O: The battery is not charging.
(3) USB SuperSpeed 5 Gbps port with HP Sleep and
Charge
Connects a USB device, provides high-speed data transfer, and
charges small devices (such as a smartphone), even when the
computer is o.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small external
device.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
■Select the Search icon in the taskbar, type
HP Documentation in the search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
6 Chapter 2Getting to know your computer

Table 2-2 Left-side components and their descriptions (continued)
Component Description
(5) Memory card reader (select products only) Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
■Press in on the card, and then remove it from
the memory card reader.
Display
The computer display can include essential components such as speakers, antennas, cameras, and
microphones.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and safety.
Also, blue light mode automatically adjusts blue light emissions when you are using the computer at night or
for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
Display 7

Table 2-3 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
(4) Camera light On: The camera is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
■Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP
Documentation.
Keyboard area
Keyboards can vary by language.
NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in
stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell
mode.
8Chapter 2Getting to know your computer

Touchpad settings and components
Learn the touchpad settings and components.
Touchpad settings
Learn how to adjust touchpad settings.
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press
enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
1. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press
enter.
2. Using an external mouse, click the touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the
touchpad button. Then press the spacebar to select the button.
Touchpad components
Identify the touchpad components.
Touchpad settings and components 9

Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left control zone Textured area that allows you to perform additional gestures.
(3) Right control zone Textured area that allows you to perform additional gestures.
Lights
Identify the lights on the computer.
Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light ●On: Computer sound is o.
●O: Computer sound is on.
(3) Touchpad light ●On: The touchpad is o.
●O: The touchpad is on.
10 Chapter 2Getting to know your computer

Table 2-5 Lights and their descriptions (continued)
Component Description
(4) Power light ●On: The computer is on.
●Blinking (select products only): The computer is in the
Sleep state, a power-saving state. The computer shuts o
power to the display and other unnecessary components.
●O: Depending on your computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the power-
saving state that uses the least amount of power.
Button
Identify the computer button.
Button 11

Table 2-6 Button and description
Component Description
Power button ●When the computer is o, press the button briey to turn on
the computer.
●When the computer is on, press the button briey to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the button briey to
exit Hibernation.
IMPORTANT: Pressing and holding down the power button results in
the loss of unsaved information.
If the computer has stopped responding and shutdown procedures
are ineective, press and hold the power button down for at least 10
seconds to turn o the computer.
To learn more about your power and sleep settings:
■Right-click the Power icon , and then
select Power and sleep settings.
Special keys
Identify the special keys.
Table 2-7 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
12 Chapter 2Getting to know your computer

Table 2-7 Special keys and their descriptions (continued)
Component Description
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions as dened by the icon
symbols on f1 through f12 function keys.
(5) Power button ●When the computer is o, press the button briey to turn
on the computer.
●When the computer is on, press the button briey to
initiate Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the computer.
To learn more about your power and sleep settings:
■Right-click the Power icon , and then
select Power and sleep settings.
(6) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(7) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
Bottom
Identify the bottom components.
Bottom 13

Table 2-8 Bottom components and their descriptions
Component Description
(1) Speakers (2) Produce sound.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Rear
Use the illustration and table to identify the rear component.
Table 2-9 Rear component and its description
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
14 Chapter 2Getting to know your computer