HP DL320s - ProLiant 9TB SATA Storage Server... How to use

HP ProLiant
Storage Server release notes
These release notes cover HP ProLiant Storage Servers running editions of Microsoft® Windows Storage Server 2003 R2
or Microsoft® Windows® Unified Data Storage Server 2003. For storage servers running Windows Storage Server
2003 SP1, see the HP ProLiant release notes, part number 379129–401.
Part number: 5697-6313
First edition: February 2007

Description
These release notes cover HP ProLiant Storage Servers running editions of Microsoft® Windows Storage
Server2003R2orMicrosoft®Windows®Unified Data Storage Server 2003. For storage servers
running Windows Storage Server 2003 SP1 or lower, see the HP ProLiant release notes, part number
379129–401.
Update recommendation Recommended
Supersedes These release notes supersede part number 5697–6073, published in October 2006.
Product models
Thefollowingtableidentifies HP ProLiant Storage Servers that are capable of being upgraded to
Windows Storage Server 2003 R2. All four versions of the Service Pack 1 editions (Express, Workgroup,
Standard and Enterprise) can be upgraded to their R2 equivalents. In addition, the R2 edition of the
Workgroup operating system can be upgraded to the R2 edition of the Standard operating system.
Table 1 Servers eligible for upgrade to WSS 2003 R2
Upgrade OS HP ProLiant storage server
WSS 2003 R2 Express OS •ML110G2(320GBonly)
WSS 2003 R2 Workgroup OS •DL100 G2
•ML110 G2
•ML310 G3
WSS2003R2StandardOS •DL100
•DL100 G2 File-Print Appliance ( 640GB only)
•DL100 G2 DPSS
•ML110
•ML310 G3 DPSS
•ML350 G4
•ML350 G4p
•ML350 G5
•ML370 G4
•DL380 G3
•DL380 G4
•DL380 G4 DPSS
•DL380 G5
•DL380 G5 DPSS
•StorageWorks NAS 1500s
•StorageWorks NAS 2000s
WSS 2003 R2 Enterprise OS •DL380G3(SANGatewayonly)
•DL380G4(SANGatewayonly)
•DL380G5(SANGatewayonly)
•DL580 G2
•DL585
•StorageWorks NAS 4000s
•StorageWorks NAS 9000s
Operating systems
Microsoft® Windows® Storage Server 2003 R2
Storage Server release notes 3

Microsoft® Windows® Unified Data Storage Server 2003
Languages
When the Microsoft Multilingual User Interface (MUI) is installed on the HP ProLiant Storage Server,
the following languages are available:
•French
•Italian
•German
•Japanese
•Korean
•Simplified Chinese
•Spanish
•Traditional Chinese
Issues and workarounds
Issues and their workarounds have been identified and placed into categories. These categories are:
•MicrosoftWindowsServer2003R2, page 4
• HP Storage Server Management console user interface,page4
•Configuration,page6
•Additional applications and utilities,page6
• System installation and recovery process,page7
Microsoft Windows Storage Server 2003 R2
This section describes issues related to Microsoft Windows Storage Server 2003 R2.
Microsoft Windows Storage Server 2003 R2
Issue: Bugcheck 0x50 (PAGE_FAULT_IN_NONPAGED_AREA) in next boot after disabling Multipath
Support
Description Using the Microsoft Device Manager to disable the HP MPIO driver and rebooting
the system causes the system to continuously reboot. After successfully installing
the MPIO and DSM for MSA/EVA/XP, right-click and disable Multipath Support
from Device Manager and reboot the system. During the next boot, the system
bugchecks with bugcheck code 0x50 when coming up. The issue occurs because
the DSM uses MPIO export DsmGetVersion. This call is made even before the DSM
registers with MPIO. Since MPIO is disabled, DsmGetVersion is not available,
and the system bugchecks. The uninstall driver selection under Device Manager
works fine.
Workaround Bring up the Safe Mode menu using F8 during the reboot sequence. Select Last
Known Good Configuration to recover the system, or boot into the recovery console
and disable the DSM service.
HP Storage Server Management console user interface
This section describes issues with the user interface for the HP Storage Server Management console.
HP Storage Server Management console user interface
Issue: HP Storage Server Management console stops responding after cancelling
Install SIS
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HP Storage Server Management console user interface
Description After selecting HP Storage Server Management > Storage Management > Single
Instance Storage, the management console sometimes stops responding after
performing the following steps:
1. Click on any data volume that does not have Single Instance Storage installed.
2. Select the InstallSISactionfromtheActionspaneorfromtheright-clickmenu.
3. Click No when prompted about whether or not to continue.
Workaround If the console is unresponsive, do the following:
1. Run Task Manager (select Start,thenRun,andtypetaskmgr.exe).
2. Select the Applications tab.
3. Select HP Storage Server Management.
4. Click the End Task button.
5. Click End Now when prompted.
Issue: While connected to the HP Storage Server Management console using the web browser method,
an error is shown if the user tries to open a shared folder
Description While connected using the web browser method (http://machine-name:3201
or https://machine-name:3202), if the user navigates to HP Storage Server
Management > Share Folder Management > Shared Folders, right-clicks on a
shared folder, and selects Open, an error is shown. In addition, the desktop icons,
start menu, and task bar appear on the screen. This is because the action of
opening a shared folder depends on the Windows shell, which is not running by
default while connected through a web browser.
Workaround ConnectdirectlytothestorageserverorviaRemoteDesktop.
Issue: The pie chart under HP Storage Server Management > Storage Management may indicate a
larger amount of disk space than actually exists
Description This issue may occur if both of the following are true:
•A hard quota is set and enabled on the root folder of one or more volumes.
•A volume with a hard quota on the root folder also has Single Instance Storage
(SIS) enabled.
This is due to an interoperability issue between directory quotas and SIS.
Workaround Disable the hard quota on the root folder of the volume, or change the hard quota
to be a soft quota.
Issue: Adding multiple instances of the HP Storage Server Management snap-in to one console causes
information to display incorrectly
Description If multiple instances of the HP Storage Server Management snap-in are added
to one console, all instances will reflect information about only the first server
specified.
Workaround Open a new MMC console for each instance of the snap-in.
Issue: The Storage Server and Microsoft MMC quota plug-in fail when creating a new quota
Description When creating a new quota using the HP Storage Server Management
console, the creation may fail with the event log message: A File Server
Resource Manager configuration file or import-export file
is corrupted. If the corrupt file is a configuration file,
it is required that the system or volume be restored from
backup. If the file is an import-export file, export the
items again and retry the operation without editing the
file contents.
Storage Server release notes 5

HP Storage Server Management console user interface
Workaround If the volume has existing quotas, recover the volume from backup. If the volume
does not have existing quotas, use an Administrator login to rename the <Drive
Letter>:\System Volume Information\SRM\quota.xml file and try to
create the quotas again. Recover from backup if the creation continues to fail.
Issue: After installing a Multilingual User Interface (MUI), the HP Storage Server Management console
might incorrectly display unsupported MMC snap-ins
Description On the first reboot after installing a new MUI from the HP Localization Kit onto an
HP ProLiant Storage Server, the HP Storage Server Management console might
display the Data Protection and Clustered Gateway Management MMC snap-ins,
which are not supported.
Workaround There are two workarounds for this issue:
•Reboot the server.
or
1. Close the HP Storage Server Management console.
2. Restart the HP Storage Server Management service.
3. Reopen the HP Storage Server Management console.
Issue: Creating quotas on a newly-installed cluster might cause File Server Resource Manger to fail
with an unexpected error
Description After creating a cluster, if you try to create a quota using the HP Storage Server
Management console (Storage Management > Share and Storage Management
>FileSe
rver Resource Manager > Quota Management > Quotas), the Quota
Creation window might not open, the File Server Resource Manager will fail with
the message An unexpected error occurred,andanentrywillbeadded
to the event logs.
Workaround 1. Close the HP Storage Server Management console.
2. Restart the File Server Resource Manager service.
3. Reopen the HP Storage Server Management console.
Configuration
This section provides additional information on configuring your storage server.
Configuration
Issue: DL320s hardware RAID configuration omitted from documentation
Description ThehardwareRAIDconfiguration information for the DL320s model was omitted
from the HP ProLiant Storage Server User Guide.
Workaround ThehardwareRAIDconfiguration for the DL320s is as follows:
•Logical Disk 1 — Operating System Volume, RAID 1, Physical Drives 0–1
•Logical Disk 2 — DON’T ERASE Volume, RAID 1, Physical Drives 0–1
•Logical Disk 3 – n — Data Volume, RAID 5 (SAS models) RAID 6 (SATA
models), Physical Drives 2–11
Additional applications and utilities
This section provides additional information on using certain applications and utilities on the storage
server.
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Additional applications and utilities
Issue: JRE-dependent applications or web sites prompt for JVM installation, or it is not properly
displayed
Description A web site or application that is dependent on Java Virtual Machine (JVM) is not
displayed properly with Internet Explorer. A message prompts you to install JVM.
Workaround Uninstall the Java Runtime Environment (JRE) using the Control Panel and Add or
Remove Programs. Reinstall the JRE from the c:\hpnas\components\JRE
folder.
Issue: VDS provider for MSA does not refresh after volume creation fails
Description Creating a LUN and volume using the Create a New LUN wizard using Storage
Manager for SAN results in the volume creation failing and displays a warning
icon on the created volume in the Storage Manager for SAN user interface.
The warning icon continues to display even after closing and re-opening the HP
Storage Server Management console. Attempting to delete the LUN results in the
Storage Manager for SAN user interface becoming unresponsive and unable to
proceed past the delete LUN dialog box.
Workaround Do one of the following:
•Restart the system to load the LUNs and to refresh Storage Manager for SAN.
•Use the Array Configuration Utility (ACU) to create the LUN on the MSA, and
then use the Disk Manager utility on the Windows storage server to create
the LUN volume.
Issue: Storage Manager for SAN stops responding when Subsystem is selected
Description When Subsystem is clicked in Storage Manager for SAN, the system stops
responding and displays the message MMC has detected an error in a
snap-in and will unload it.Thisbehaviorisseenonlywhenanyofthe
MSA subsystem volumes are being expanded.
Workaround Use the Array Configuration Utility (ACU) to access the MSA subsystem when
volumes are being expanded.
Issue: NfsSvr logs an error in the event log
Description On systems with Windows Storage Server 2003 R2, the event log may contain an
error stating that Server for NFS failed to initialize on a non-existent drive letter.
For example:
Event Type: ErrorEvent
Source: NfsSvr
Event Category: None
Event ID: 1066
Description: Server for NFS failed to initialize
on volume with drive letter F:
Workaround This error does not affect the performance of NFS. The issue will be resolved in a
later HP ProLiant Storage Server release.
System installation and recovery process
This section describes issues related to installing the operating system on a storage server or performing
the recovery process.
Storage Server release notes 7

System installation and recovery process
Issue: After restoring the system with the System Installation and Recovery DVD, the data drive may be
seenbyWindowsasaforeigndisk
Description If the data drive was a dynamic disk prior to performing a system recovery, the
disk may be designated as a foreign disk by Windows after the recovery. This
issue is seen in the Disk Management MMC snap-in.
Workaround Open the Disk Management snap-in. Right-click on the foreign disk and select
Import disk.
Installation instructions
To complete the configuration of storage servers, see the HP ProLiant Storage Server User Guide.To
upgrade a storage server to Windows Storage Server 2003 R2, see the HP ProLiant Windows Storage
Server 2003 R2 upgrade guide.
Effective date
February 12, 2007
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