HP ProBook 4430s Manual

HP ProBook 4430s Notebook PC
HP ProBook 4431s Notebook PC
HP ProBook 4330s Notebook PC
HP ProBook 4331s Notebook PC
Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2011
First Edition: March 2011
Document Part Number: 643393-002

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 9
Display ................................................................................................................................... 9
Top ...................................................................................................................................... 10
TouchPad ............................................................................................................... 10
Lights ..................................................................................................................... 11
Buttons and fingerprint reader (select models only) ...................................................... 13
Keys ...................................................................................................................... 15
Front ..................................................................................................................................... 17
Left ....................................................................................................................................... 18
Right ..................................................................................................................................... 19
Bottom .................................................................................................................................. 20
3 Illustrated parts catalog .................................................................................................. 21
Service tag ............................................................................................................................ 21
Computer major components ................................................................................................... 22
Display components ............................................................................................................... 29
Plastics Kit ............................................................................................................................. 31
Cable Kit .............................................................................................................................. 32
Mass storage devices ............................................................................................................. 32
Miscellaneous parts ................................................................................................................ 33
Sequential part number listing .................................................................................................. 33
4 Removal and replacement procedures ............................................................................ 42
Preliminary replacement requirements ....................................................................................... 42
Tools required ......................................................................................................... 42
Service considerations ............................................................................................. 42
Plastic parts ............................................................................................. 42
Cables and connectors ............................................................................. 43
Drive handling ......................................................................................... 43
v

Grounding guidelines .............................................................................................. 44
Electrostatic discharge damage .................................................................. 44
Packaging and transporting guidelines ........................................ 45
Workstation guidelines .............................................................. 45
Equipment guidelines ................................................................. 46
Component replacement procedures ........................................................................................ 47
Service tag ............................................................................................................. 47
Battery ................................................................................................................... 48
SIM ....................................................................................................................... 49
Bottom door ........................................................................................................... 50
Optical drive .......................................................................................................... 51
Hard drive ............................................................................................................. 53
Memory modules .................................................................................................... 55
WWAN module ..................................................................................................... 57
WLAN/Bluetooth combo card .................................................................................. 59
Keyboard ............................................................................................................... 64
Fan ....................................................................................................................... 67
Heat sink ................................................................................................................ 69
Processor ............................................................................................................... 71
Top cover ............................................................................................................... 72
RTC battery ............................................................................................................ 79
Modem module ....................................................................................................... 81
Audio board ........................................................................................................... 83
Speaker assembly ................................................................................................... 84
RJ-11 jack cable ...................................................................................................... 87
Quick Launch board ................................................................................................ 89
USB board ............................................................................................................. 92
System board ......................................................................................................... 93
Card reader board .................................................................................................. 97
Power cable ........................................................................................................... 99
Optical drive connector ......................................................................................... 101
Display assembly .................................................................................................. 103
5 Computer Setup (BIOS) and System Diagnostics ............................................................ 111
Using Computer Setup .......................................................................................................... 111
Starting Computer Setup ........................................................................................ 111
Navigating and selecting in Computer Setup ............................................................ 111
Restoring factory settings in Computer Setup .............................................................112
Updating the BIOS ................................................................................................ 113
Determining the BIOS version .................................................................. 113
Downloading a BIOS update ................................................................... 114
vi

Using System Diagnostics ...................................................................................................... 115
6 Specifications ............................................................................................................... 116
Computer specifications ........................................................................................................ 116
33.8-cm (13.3-in), HD display specifications ........................................................................... 117
35.6-cm (14.0-in), HD display specifications ........................................................................... 118
Hard drive specifications ...................................................................................................... 119
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ........................................................................ 120
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications .............................................. 121
Blu-ray ROM DVD±RW SuperMulti DL Drive ............................................................................ 122
DVD-ROM Drive specifications ............................................................................................... 123
Specification information in Device Manager .......................................................................... 124
7 Backup and recovery .................................................................................................... 125
Windows 7 ......................................................................................................................... 125
Backing up your information ................................................................................... 126
Performing a system recovery ................................................................................. 126
Using the Windows recovery tools ........................................................... 127
Using f11 recovery tools ......................................................................... 127
Using a Windows 7 operating system DVD (purchased separately) .............. 128
Windows Vista .................................................................................................................... 129
Backing up your information ................................................................................... 129
Performing a recovery ............................................................................................ 130
Using the Windows recovery tools ........................................................... 130
Using f11 recovery tools ......................................................................... 131
Using a Windows Vista operating system DVD (purchased separately) ......... 132
8 Power cord set requirements ........................................................................................ 133
Requirements for all countries and regions ............................................................................... 133
Requirements for specific countries and regions ....................................................................... 134
9 Recycling ...................................................................................................................... 135
Battery ................................................................................................................................ 135
Display ............................................................................................................................... 135
Index ............................................................................................................................... 141
vii

viii

1 Product description
Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Product Name HP ProBook 4430s Notebook PC √
HP ProBook 4431s Notebook PC √
HP ProBook 4330s Notebook PC √
HP ProBook 4331s Notebook PC √
Processors Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-
MB L3 cache, 4 threads
√√√√
Intel® Core i5 processors, Dual Core
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-
MB L3 cache, 4 threads
√√√√
2520M, 2.50-GHz (Turbo up to 3.20) processor 3-
MB L3 cache, 4 threads
√√√√
2410M, 2.30-GHz (Turbo up to 2.90) processor 3-
MB L3 cache, 4 threads
√√√√
Intel Core i3 processors, Dual Core
2310M, 2.10-GHz processor 3-MB L3 cache √√√√
Intel Celeron processor, Dual Core
B810, 1.60-GHz processor 2-MB L3 cache, 2
threads
√√√√
Chipset Mobile Intel HM65 chipset √√√√
Graphics Intel HD Graphics 3000 (UMA) √√
AMD Radeon™ HD 6490M, 512-MB or 1-GB
(discrete)
√√
Panel All display assemblies include 2 wireless local area
network (WLAN) antennas
√√
33.8-cm (13.3-inch) HD, 1366x768 √√
1

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
33.8-cm (13.3-inch) HD, 1366x768, includes
camera
√√
33.8-cm (13.3-inch) HD, 1366x768, includes
camera and WWAN
√
√
33.8-cm (13.3-inch) HD, BrightView, 1366x768 √√
33.8-cm (13.3-inch) HD, BrightView, 1366x768,
includes camera
√√
33.8-cm (13.3-inch) HD, BrightView, 1366x768,
includes camera and WWAN
√
35.6-cm (14.0-inch) HD, 1366x768 √√
35.6-cm (14.0-inch) HD, 1366x768, with camera √√
35.6-cm (14.0-inch) HD, BrightView, 1366x768 √√
35.6-cm (14.0-inch) HD, BrightView, 1366x768,
with camera
√√
Support privacy filter √√√√
Memory Two customer-accessible/upgradeable memory
module slots supporting up to 8 GB of RAM
√√√√
Supports dual-channel memory √√√√
PC3-10600, 1333-MHz, DDR3 √√√√
Supports the following configurations:
1333-MHz PC3-10600 DDR3:
●8192 (4096 × 2)
●4096 (2048 × 2)
●4096 (4096 × 1)
●3072 (2048 + 1024)
●2048 (2048 × 1)
●2048 (1024 × 2)
●1024 (1024 × 1)
√√√√
Brazil DDR3 PC3-10600 1333 Mhz:
●4096 (2048 × 2)
●4096 (4096 × 1)
●3072 (2048 + 1024)
●2048 (2048 × 1)
√
2 Chapter 1 Product description

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA
hard drives with HP DriveGuard
√√√√
Customer-accessible √√√√
Supports the following drives:
●750-GB, 7200-rpm
●500-GB, 7200-rpm
●320-GB, 7200-rpm
●250-GB, 7200-rpm
●640-GB, 5400-rpm
●500-GB, 5400-rpm
●320-GB, 5400-rpm
●250-GB, 5400-rpm
√√√√
Fixed optical
drives
Supports the following 12.7-mm SATA optical
drives:
●DVD-ROM
●DVD+/-RW SuperMulti DL
●Blu-ray ROM DVD+/-RW SuperMulti DL
●Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
√√√√
Supports no optical drive option √√√√
Audio/Visual Integrated dual-array microphone (webcam models
only)
√√√√
Integrated mono (non-webcam models) √√√√
Stereo speakers (2) √√√√
Integrated webcam (720p HD) √√√√
Supports no camera option √√√√
Headphone and microphone jacks √√√√
Modem 56K V.92 MDC data/fax modem √√√√
Brazil RCTO (MDC1.5) √
Modem cable not included √√√√
Supports “No Modem” option √√√√
Ethernet Realtek RTL8151EH-CG 10/100/1000 √√√√
S3/S4/S5 wake on LAN √√√√
3

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Ethernet cable not included √√√√
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly √√√√
Supports “no WLAN” option √√√√
Supports the following WLAN formats:
●Ralink 802.11 b/g/n 1×1
●Realtek 802.11 b/g/n 1×1
●Atheros 802.11 b/g/n +BT Combo
●Ralink 802.11 a/b/g/n +BT Combo
●Realtek 802.11 b/g/n +BT Combo
●Intel 802.11 a/b/g/n 2×2 +BT Combo
√√√√
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly
(world-wide 5 band, configured with panels on all
units)
√
Subscriber identity module (SIM) security (customer-
accessible in battery bay)
√
Supports “no WWAN” option √
Supports the following WWAN modules:
●Qualcomm Gobi 3000 HSPA/CDMA with GPS
●Ericsson 5521 HSPA+
●Ericsson F3307-900
√
Integrated personal area network (PAN) options by way of Bluetooth® module:
Bluetooth 3.0 only supported by combo card √√√√
External media
card
One ExpressCard 34mm slot √√√√
6-in-1 Digital Media Reader Slot √√√√
Ports Audio-in (stereo microphone) √√√√
Audio-out (stereo headphone) √√√√
RJ-11 (modem) √√√√
RJ-45 (Ethernet, includes link and activity lights) √√√√
USB 2.0 (3) √√√√
4 Chapter 1 Product description

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
VGA (Dsub 15-pin) supporting 1600 × 1200
external resolution at 75-GHz (hot plug/unplug with
auto-detect)
√√√√
HDMI √√√√
Multi-pin AC port √√√√
Keyboard/
pointing devices
Full-sized keyboard √√√√
Touchpad includes: supports 2-way scroll with
legend, taps enabled by default, 2-finger scrolling
and zoom enabled by default
√√√√
Power
requirements
Smart AC adapter with localized cable plug support
(3-wire plug with ground pin):
√√√√
90-W √√
65-W √√
9-cell, 93-Wh Li-ion battery √√√√
6-cell, 55-Wh Li-ion battery √√√√
6-cell, 47-Wh Li-ion battery √√√√
Security Integrated fingerprint reader √√√√
Intel AT support √√√√
Support Kensington security lock √√√√
Support no fingerprint reader option √√√√
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics √√√√
Windows 7 Professional 64 with Microsoft Basics √√√√
Windows 7 Home Premium 64 with Microsoft Basics √√√√
Windows 7 Home Premium 32 with Microsoft Basics √√√√
Windows 7 Home Basic 32 with Microsoft Basics √√
Windows Vista Home Basic 32 with Microsoft
Basics
√√
Novell™: SuSE Linux™ – SLED 11 √√√√
FreeDOS √√√√
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office
2010 Starter MSNA
√√
5

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Windows 7 Professional 32 with Microsoft Office
2010 Starter EDGI
√√√√
Windows 7 Professional 32 with Microsoft Office
2010 Starter
√√√√
Windows 7 Professional 32 with Microsoft Office
2010 Personal
√√√√
Windows 7 Professional 32 with Microsoft Office
2010 Home & Business
√√√√
Windows 7 Professional 32 with Microsoft Office
2010 Professional
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Starter MSNA
√√
Windows 7 Professional 64 with Microsoft Office
2010 Starter EDGI
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Starter
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Personal
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Home & Business
√√√√
Windows 7 Professional 64 with Microsoft Office
2010 Professional
√√√√
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter EDGI
√√√√
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter
√√√√
Windows 7 Home Premium 32 with Microsoft Office
2010 Personal
√√√√
Windows 7 Home Premium 32 with Microsoft Office
2010 Home & Business
√√√√
Windows 7 Home Premium 32 with Microsoft Office
2010 Professional
√√√√
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter EDGI
√√√√
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter
√√√√
Windows 7 Premium 64 with Microsoft Office 2010
Professional
√√√√
Windows 7 Starter with Microsoft Office 2010
Starter
√√√√
6 Chapter 1 Product description

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
Windows 7 Home Basic 32 with Microsoft Office
2010 Starter EDGI
√√
Windows 7 Home Basic 32 with Microsoft Office
2010 Starter
√√
Windows Vista Basic 32 with Microsoft Office 2010
Starter
√√
Windows Vista Basic 32 with Microsoft Office 2010
Personal
√√
Windows Vista Basic 32 with Microsoft Office 2010
Home & Business
√√
Windows Vista Basic 32 with Microsoft Office 2010
Professional
√√
Windows 7 Starter with Office 2010 Preload √√
Windows 7 Starter with Office 2007 Ready - EDGI √√
Restore Media:
Windows 7 Professional 64 √√√√
Windows 7 Professional 32 √√√√
Windows 7 Home Basic 32 √√√√
Windows 7 Home Premium 64 √√√√
Windows 7 Home Premium 32 √√√√
Windows 7 Starter √√√√
DRDVD Windows 7 √√√√
Windows Vista – through Service only √√√√
Web-only support:
Windows XP Professional √√√√
Certified:
Microsoft WHQL √√√√
Serviceability End-user replaceable parts:
AC adapter √√√√
Battery (system) √√√√
Hard drive √√√√
Memory module √√√√
Optical drive √√√√
WLAN module √√√√
7

Category Description 4430s
(UMA)
4430s/
4431s
(disc)
4330s
(UMA)
4330s/
4331s
(disc)
WWAN module, SIM √
Keyboard √√√√
8 Chapter 1 Product description

2 External component identification
Display
Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(5) Internal microphone(s) (1 or 2 depending on
model)
Record sound.
Display 9

Component Description
(6) Webcam light (select models only) On: The webcam is in use.
(7) Webcam (select models only) Records video and captures still photographs.
To use the webcam, select Start >All Programs >ArcSoft
TotalMedia Suite >WebCam Companion.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 External component identification

Lights
Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
Top 11

Component Description
(4) QuickWeb light ●On: The computer is on or the default Web browser is
in use.
●Blinking: When the QuickWeb button is pressed, the
light blinks 5 times, and then the default Web browser
opens.
NOTE: To use HP QuickWeb when the computer is off, HP
QuickWeb must be enabled in Computer Setup
(5) Wireless light ●White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
12 Chapter 2 External component identification