HP Spectre 13-v100 Manual

HP Spectre Notebook PC (model numbers
13-v100 through 13-v199)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Windows is either a
registered trademark or trademark of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: July 2016
Document Part Number: 901694-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Display .................................................................................................................................................................... 5
Top .......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Lights ................................................................................................................................................... 7
Button and speakers ........................................................................................................................... 8
Keys ..................................................................................................................................................... 9
Using the action keys ........................................................................................................................ 10
Rear side .............................................................................................................................................................. 11
Bottom ................................................................................................................................................................. 12
Service tag ........................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Computer major components .............................................................................................................................. 14
Rubber Kit ............................................................................................................................................................ 18
Miscellaneous parts ............................................................................................................................................. 19
4 Removal and replacement procedures preliminary requirements .................................................................... 21
Tools required ...................................................................................................................................................... 21
Service considerations ......................................................................................................................................... 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 22
Drive handling ................................................................................................................................... 22
Grounding guidelines ........................................................................................................................................... 23
Electrostatic discharge damage ........................................................................................................ 23
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 26
Component replacement procedures .................................................................................................................. 26
Bottom cover ..................................................................................................................................... 26
Battery ............................................................................................................................................... 28
Solid-state drive ................................................................................................................................ 30
WLAN module .................................................................................................................................... 31
v

Speakers ............................................................................................................................................ 33
TouchPad board ................................................................................................................................. 34
Fan ..................................................................................................................................................... 35
System board .................................................................................................................................... 37
Heat sink ............................................................................................................................................ 39
6 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 41
Starting Setup Utility (BIOS) ................................................................................................................................ 41
Updating Setup Utility (BIOS) .............................................................................................................................. 41
Determining the BIOS version ........................................................................................................... 41
Downloading a BIOS update .............................................................................................................. 42
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 43
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 43
8 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 45
Creating recovery media and backups ................................................................................................................ 45
Creating HP Recovery media (select products only) ......................................................................... 45
Using Windows tools ........................................................................................................................................... 46
Restore and recovery ........................................................................................................................................... 47
Recovering using HP Recovery Manager ........................................................................................... 47
9 Specications .............................................................................................................................................. 50
Computer specications ...................................................................................................................................... 50
10 Power cord set requirements ...................................................................................................................... 51
Requirements for all countries ............................................................................................................................ 51
Requirements for specic countries and regions ................................................................................................ 51
11 Recycling .................................................................................................................................................. 53
Index ............................................................................................................................................................. 54
vi

1 Product description
Category Description
Product Name HP Spectre Notebook PC (model numbers 13-v100 through 13-v199)
Processors ●Intel® Core™ i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor (2133-MHz FSB, 4.0-MB
L3 cache, dual core, 15 W)
●Intel Core i5-7200U 2.50-GHz (SC turbo up to 3.10-GHz) processor (2133-MHz FSB, 3.0-MB L3
cache, dual core, 15 W)
●Intel Core i7-6500U 2.50-GHz (SC turbo up to 3.10-GHz) processor (1866-MHz FSB, 4.0-MB L3
cache, dual core, 15 W)
●Intel Core i5-6200U 2.30-GHz (SC turbo up to 2.80-GHz) processor (1866-MHz FSB, 3.0-MB L3
cache, dual core, 15 W)
Chipset Integrated soldered-on-circuit (SOC)
Graphics Internal graphics:
Intel HD Graphics 620 on computer models equipped with an Intel Core i7-7500U or Intel Core
i5-7200U processor
Intel HD Graphics 520 on computer models equipped with an Intel Core i7-6500U or Intel Core
i5-6200U processor
Support for HD Decode, DX12, and DisplayPort 1.2
Panel 16:9 Ultra Wide Aspect Ratio
13.3-in, ultra high-denition (UHD), white light-emitting diode (WLED), BrightView (3840×2160),
ultraslim-at (2.0-mm, 2.2-mm panel PCA), UWVA, eDP+PSR display panel; typical brightness: 340
nits
13.3-in, full high-denition (FHD), WLED, BrightView (1920×1080), uslim-at (2.0-mm panel, 2.2
mm panel PCA), UWVA display panel; eDP+PSR; typical brightness: 300 nits
Flush glass panel cover with direct bonding
Memory On-board system memory
Support for LPDDR3-1866 dual channel support
Support for 8192-MB maximum system memory
Storage Support for solid-state drives in the following congurations:
●1-TB, 2280, PCIe, 3×4, NVMe, 3LC, 1 side, SN
●512-GB, M.2, 2280, NVMe, supporting triple-level cell (TLC)
●256-GB, M.2, 2280, NVMe, supporting TLC
Camera and microphone HP TrueVision HD webcam – indicator LED, USB 2.0, BSI sensor, f2.4
1280×720 by 30 frames per second
Integrated dual-array digital microphones with appropriate beam-forming, echo-cancellation,
noise-reduction software
Enable HP Noise Cancellation with automatic speech recognition (ASR)
Audio Bang & Olufsen
1

Category Description
Audio (continued) Quad speakers
Supports Smart Amp functionality
Wireless Integrated Wireless options with dual antennas (LGA/PCIe 1216)
Support for the following WLAN module:
Intel Dual band wireless-AC 8260 802.11ac 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro)
Intel WiDi support
Compatible with Miracast-certied devices
Internal card expansion One M.2 slot for solid-state drive
Ports Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto
adjust panel resolution to t embedded panel and external monitor connected)
Headphone/microphone combo
USB Type-C ports on unit:
●(2) USB 3.1 Gen 2 with Thunderbolt™ Gen 3 technology - rear, middle
●(1) USB 3.1 Gen 1 (i.e. USB 3.0) - rear
●Intel Alpine Ridge DP design
●All ports support data transfer, power delivery, Display Port 1.2 out up to 4096×2304 (60Hz)
and HDMI 1.4 out through dongle
●All ports support USB Boost
Keyboard/pointing devices Full-size, backlit, island-style keyboard
TouchPad requirements:
●Image sensor ClickPad with glass surface
●MultiTouch gestures enabled
●Support for modern TrackPad gestures
●Taps enabled as default
Power requirements AC adapter
Support for 45-W USB Type-C straight type adapter
Duck head power cord
1.8-meter (6-foot) power cord
Battery
Support for 4-cell, 38-Wh, 4.95-Ah, li-ion battery
Security Support for Trusted Platfom Module (TPM) 2.0
Operating system Preinstalled: Windows 10 and Windows 10 Professional
For Developed Market (ML): Windows 10 Home High End ML
For Emerging Market (EM/SL):
●Windows 10 Home High End EM/SL
●CPPP Windows 10 Home China Language Edition
2 Chapter 1 Product description

Category Description
Operating system (continued) ●SEAP Windows 10 Home High End EM/SL
Serviceability End user replaceable part: AC adapter
3

2 External component identication
Locating hardware
To nd out what hardware is installed on your computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4 Chapter 2 External component identication

Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲Type camera in the taskbar search box, and then select
Camera.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 5

Top
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
6 Chapter 2 External component identication

Lights
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts o power to the display
and other unneeded components.
●O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(3) Mute light ●Amber: Computer sound is o.
●O: Computer sound is on.
Top 7

Button and speakers
Component Description
(1) Power button ●When the computer is o, press the button to turn on the
computer.
●When the computer is on, press the button briey to
initiate Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep.
●When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
(2) Speakers (4) Produce sound.
8 Chapter 2 External component identication

Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the esc key or one of the action keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Top 9

Using the action keys
●An action key performs an assigned function.
●The icon on each action key illustrates the function for that key.
●To use an action key, press and hold the key.
Icon Description
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Plays the previous track.
Starts, pauses, or resumes playback.
Plays the next track.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes or restores speaker sound.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
10 Chapter 2 External component identication

Rear side
Component Description
(1) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●Amber: The AC adapter is connected and the battery is
charging.
●O: The battery is not charging.
(2) USB Type-C power connector and charging port Connects a USB device with a Type-C connector to an AC adapter
to provide power to the computer and can provide video output.
This port can also charge products such as cell phones, laptops,
tablets, and MP3 players, even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
(3) USB Type-C power connector and Thunderbolt
ports (2)
Connect USB devices with a Type-C connector to an AC adapter
to provide power to the computer and can provide video or high-
resolution display output. These ports can also charge products
such as cell phones, laptops, tablets, and MP3 players, even
when the computer is o.
NOTE: Your computer may also support a Thunderbolt docking
station.
NOTE: Adapters (purchased separately) may be required.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Rear side 11

Bottom
Component Description
Vents (4) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
12 Chapter 2 External component identication

Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Description Function
(1) Product name This is the product name axed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specic information about
the product's hardware components. The part number helps
a service technician to determine what components
and parts are needed.
(4) Warranty period This number describes the duration of the warranty period
for the computer.
(5) Model description This is the alphanumeric identier used to locate
documents, drivers, and support for the computer.
Service tag 13

3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components
14 Chapter 3 Illustrated parts catalog