HP ProLiant ML310 G3 1TB Instruction Manual

HP ProLiant ML310 G3 Data Protection
Storage Server
administration guide
This guide provides hardware and software information for the HP ProLiant ML310 G3 Data Protection Storage Server
running the Standard Edition of Microsoft®Windows®Storage Server 2003 R2. This guide supplements information
about the Microsoft System Center Data Protection Manager (DPM) software available from Microsoft Corporation.
5697-5872
Part number: 5697–5872
First edition: June 2006

Legal and notice information
© Copyright 2006 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or
for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in
this document is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting as additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft®,Windows
®, and Windows NT®are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Hewlett-Packard Company shall not be liable for technical or editorial errors of omissions contained herein. The information is
provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company
products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as
constituting an additional warranty.

Contents
Aboutthisguide .......................... 9
Intendedaudience...................................... 9
Relateddocumentation.................................... 9
Documentconventionsandsymbols ............................. 10
Gettinghelp ....................................... 10
HPtechnicalsupport.................................. 11
HPSubscriber’schoice............................... 11
HP-authorizedreseller ............................... 11
Helpfulwebsites ................................. 11
HPhardwaresupportservices............................ 11
Documentationfeedback .................................. 12
1DataProtectionStorageServer .................. 13
DPMdescription...................................... 13
DataProtectionStorageServer................................ 13
Usescenarios....................................... 14
DPMend-userrecoveryoption................................ 15
Supporting Single Instance Storage on protected fileservers ................... 15
HPStorageWorksDataProtectorExpress ........................... 16
Licensesandupgrades................................... 16
RegisteringyourDataProtectionStorageServer ...................... 16
Expanding the Data Protection Storage Server to support additional fileservers......... 16
Additionalresources.................................... 17
2 Storage server features and specifications.............. 19
Frontpanel........................................ 19
Rearpanel ........................................ 20
Storage server configuration................................. 22
Factoryimage....................................... 23
Physical configuration ................................. 23
Defaultbootsequence ................................. 24
3Remoteaccess,monitoring,andsetupcompletion.......... 25
RemoteBrowser...................................... 25
Remote Desktop through the HP Data Protection Storage Server Management console . . . . . . . . 25
Loggingoffanddisconnecting.............................. 26
AccessingRemoteDesktop ............................... 26
TelnetServer ....................................... 26
EnablingTelnetserver ................................. 26
Sessionsinformation................................ 27
IntegratedLights-Out2................................... 27
HPSystemManagementHomepageandInsightManagementAgents............... 27
HPSystemsInsightManager .............................. 28
AccessingHPInsightManagementAgents......................... 28
Setupcompletion ..................................... 29
4Storagemanagementoverview .................. 31
Storagemanagementelements ............................... 31
HP ProLiant ML310 G3 Data Protection Storage Server 3

Storagemanagementexample.............................. 31
Physicalstorageelements................................ 32
Arrays...................................... 33
Faulttolerance .................................. 33
Onlinespares................................... 34
Logicalstorageelements ................................ 34
Logicaldrives(LUNs)................................ 34
Partitions..................................... 35
Volumes ..................................... 35
Filesystemelements .................................. 35
Filesharingelements.................................. 36
VolumeShadowCopyServiceoverview.......................... 36
Usingstorageelements................................. 36
5Troubleshooting,servicing,andmaintenance ............ 37
Troubleshootingthestorageserver.............................. 37
Maintenanceandservice.................................. 37
Maintenanceandservicedocumentation ......................... 38
Customerselfrepair .................................. 38
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
CertificateofAuthenticity.................................. 38
6Systeminstallationandrecovery.................. 39
TheSystemInstallationandRecoveryDVD........................... 39
Torestoreafactoryimage ................................. 39
SystemswithaDON’TERASEpartition............................ 40
Managingdisksafterarestoration.............................. 40
ANetworkadapterteaming .................... 41
HP Network ConfigurationUtility............................... 41
Opening the HP Network ConfigurationUtility......................... 41
Adding and configuringNICsinateam ........................... 41
TeamPropertiespage ................................... 43
Teamtypeselection .................................. 44
Automatic (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
802.3adDynamicwithFaultTolerance ........................ 44
Switch-assistedLoadBalancingwithFaultTolerance(SLB) ................ 45
TransmitLoadBalancingwithFaultTolerance(TLB) ................... 45
TransmitLoadBalancingwithFaultToleranceandPreferenceOrder............ 45
NetworkFaultToleranceOnly(NFT) ......................... 45
NetworkFaultToleranceOnlywithPreferenceOrder .................. 45
Transmitloadbalancingmethods(algorithms) ....................... 45
Automatic (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
TCPConnection.................................. 47
DestinationIPAddress ............................... 47
DestinationMACAddress.............................. 47
RoundRobin(Packetordernotguaranteed) ...................... 47
Additionalreferences.................................... 47
BRegulatorycomplianceandsafety................. 49
Federal Communications Commission notice . . . . . . . . . . . . . . . . . . . . . . . . . . 49
ClassAequipment................................... 49
ClassBequipment................................... 49
Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . 49
Modifications..................................... 50
Cables........................................ 50
Lasercompliance ..................................... 50
4

Internationalnoticesandstatements ............................. 51
Canadiannotice(AvisCanadien) ............................ 51
ClassAequipment................................. 51
ClassBequipment................................. 51
EuropeanUnionnotice................................. 51
BSMInotice...................................... 51
Japanesenotice.................................... 52
KoreannoticeA&B................................... 52
ClassAequipment................................. 52
ClassBequipment................................. 52
Safety .......................................... 52
Batteryreplacementnotice ............................... 52
Taiwanbatteryrecyclingnotice ............................. 53
Powercords...................................... 53
Japanesepowercordnotice............................... 53
Electrostaticdischarge ................................. 53
Preventingelectrostaticdischarge .......................... 53
Groundingmethods ................................ 53
Waste Electrical and Electronic Equipment (WEEE) directive . . . . . . . . . . . . . . . . . . . 54
Czechoslovakiannotice................................. 54
Danishnotice..................................... 54
Dutchnotice ..................................... 54
Englishnotice..................................... 55
Estoniannotice .................................... 55
Finnishnotice..................................... 55
Frenchnotice ..................................... 55
Germannotice .................................... 56
Greeknotice ..................................... 56
Hungariannotice ................................... 56
Italiannotice ..................................... 56
Latviannotice..................................... 57
Lithuaniannotice ................................... 57
Polishnotice ..................................... 57
Portuguesenotice ................................... 57
Slovakiannotice.................................... 58
Sloveniannotice.................................... 58
Spanishnotice .................................... 58
Swedishnotice .................................... 58
Index .............................. 61
HP ProLiant ML310 G3 Data Protection Storage Server 5

Figures
1Small-to-mediumbusinessenvironment......................... 14
2 Centralized branch officeenvironment......................... 15
3Frontpanelcomponents............................... 19
4Frontpanelcontrolsandindicators .......................... 20
5Rearpanelcomponents ............................... 21
6Rearpanelindicators ................................ 21
7ML310G3DataProtectionStorageServerhardwareRAID................ 23
8HPDataProtectionStorageServerManagementconsole................. 25
9HPSystemManagementHomepage.......................... 28
10Storagemanagementprocessexample........................ 32
11 Configuringarraysfromphysicaldrives........................ 33
12RAID0(datastriping)(S1-S4)ofdatablocks(B1-B12) ................. 33
13 Two arrays (A1, A2) and five logical drives (L1 through L5) spread over five physical drives . . 34
14SystemInstallationandRecoverywindow....................... 39
15 HP Network ConfigurationUtilityPropertiesdialogbox,beforeteaming.......... 42
16 HP Network ConfigurationUtilityPropertiesdialogbox,afterteaming........... 42
17TeamPropertiespage ............................... 43
18 Team Properties page, Team Type Selection drop-down list box . . . . . . . . . . . . . . 44
19TeamPropertiespage,TransmittingLoadBalancingMethod............... 46
6

Tables
1Documentconventions................................ 10
2Frontpanelcontrolsandindicators .......................... 20
3Rearpanelindicators ................................ 21
4ML310G3DataProtectionStorageServerfeatures ................... 22
5 ML310 G3 Data Protection Storage Server configurations................. 23
6SummaryofRAIDmethods.............................. 34
HP ProLiant ML310 G3 Data Protection Storage Server 7

8

About this guide
This guide provides information for using the following HP ProLiant Data Protection Storage Server models:
•HPProLiantML310G31TBStorageServer
ThisguideisavailableontheHPwebsiteandisalsoprovidedasaPDFprintabledocumentontheHP
ProLiant Data Protection Storage Server documentation CD.
Intended audience
This book is intended for use by technical professionals who are experienced with the following:
•Microsoft®administrative procedures
•System and storage configurations
Related documentation
In addition to this guide, the following is additional information related to these products:
•HP ProLiant ML310 G3 Data Protection Storage Server installation guide
•HP ProLiant Storage Server with Windows Storage Server 2003 R2 release notes
You can find these documents from the Manuals page of the HP Business Support Center web site:
http://www.hp.com/support/manuals
In the Storage section, click NAS and then select your product.
For the HP ProLiant Server, see:
•HP ProLiant ML310 Generation 3 Server User Guide
This document can be obtained at http://www.hp.com/go/servers. Select your product, then follow
the documentation links.
User documentation for Microsoft Data Protection Manager (DPM) software can be accessed from the
Microsoft site at http://www.microsoft.com.SearchforData Protection Manager. DPM documentation
includes the following:
•DPM FAQ
•DPM Help
•DPM Planning and Deployment Guide (also included on the Data Protection Storage Server
documentation CD)
•DPM Operations Guide
HP ProLiant ML310 G3 Data Protection Storage Server 9

Document conventions and symbols
Table 1 Documentconventions
Convention Element
Blue text: Table 1 Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com Web site addresses
Bold text •Keys that are pressed
•Text typed into a GUI element, such as a box
•GUI elements that are clicked or selected, such as
menuandlistitems,buttons,tabs,andcheckboxes
Italic text Text emphasis
Monospace text •File and directory names
•System output
•Code
•Commands, their arguments, and argument values
Monospace, italic text •Code variables
•Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Getting help
If you still have a question after reading this guide, contact an HP authorized service provider or access
our web site: http://www.hp.com.
10 About this guide

NOTE:
Known issues and workarounds for the storage server products and the service release are addressed in
release notes. To view the latest version, visit http://www.hp.com/go/support.SelectSee support and
troubleshooting information and enter a product name/number. Under self-help resources, select the
manuals (guides, supplements, addendums, ) link.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support/.
Collect the following information before calling:
•Technical support registration number (if applicable)
•Product serial numbers
•Product model names and numbers
•Applicable error messages
•Operating system type and revision level
•Detailed, specificquestions
For continuous quality improvement, calls may be recorded or monitored.
HP Subscriber’s choice
HP strongly recommends that customers sign up online using the Subscriber’s choice web site at
http://www.hp.com/go/e-updates.
•Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest versions of drivers, and firmware documentation updates, as well as instant access to
numerous other product resources.
•After signing up, you can quickly locate your products by selecting Business support, and then
Storage under Product Category.
HP-authorized reseller
For the name of your nearest HP-authorized reseller:
•In the United States, call 1-800-282-6672.
•Elsewhere, visit the HP web site: http://www.hp.com.Then,clickContact HP to find locations
and telephone numbers.
Helpful web sites
For other product information, see the following HP web sites:
•h
ttp://www.hp.com
•http://www.hp.com/support/manuals
•http://www.hp.com/go/storage
•http://www.hp.com/support/
•http://www.docs.hp.com
•http://www.microsoft.com
HP hardware support services
HP Instant Support Enterprise Edition (ISEE) provides proactive remote monitoring, diagnostics,
and troubleshooting to help you enhance the availability of your servers, as well as
HP ProLiant ML310 G3 Data Protection Storage Server 11

storage and network devices. The ISEE software is located on the storage server in the
c:\hpnas\components\ISEE folder. For more information, go to the HP web site:
http://h20219.www2.hp.com/services/cache/10707-0-0-225-121.aspx.
HP Services provides service tools that notify you when a significant system event has or will occur. These
tools, WEBES System Event Analyzer (SEA) and OSEM, are used both as part of the ISEE remote service
offering and as standalone tools to HP service customers. They are designed to send a notification
only when an event or series of events has occurred that require service action. They are not intended
to be real-time system state monitors that trigger with every event. Most system components have the
capability of sending hundreds of state events during normal operation. SEA and OSEM are designed to
filter these component events and only notify customers and/or HP Services when action needs to be
taken to resolve or prevent an outage. As designed they will not report all events. Other utilities are
available to monitor real time system state. The software is located on the storage server in the OSEM
and WEBES folders in c:\hpnas\components\ISEE.
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
[e-mail]. All submissions become the property of HP.
12 About this guide

1 Data Protection Storage Server
This chapter describes the features and uses of Data Protection Manager (DPM) and identifies several
Microsoft resources for planning and operating this solution on HP ProLiant Data Protection Storage
Servers.
DPM description
Microsoft®System Center Data Protection Manager is a software application designed for storage
servers running the Standard or Enterprise Editions of Windows®Storage Server 2003. Disk-based data
protection and recovery are obtained through replication, synchronization, and shadow copy creation.
Each enabled server can protect up to 6 TB of data from as many as 30 file servers.
Various data sources are collected into protection groups to manage this data. Replicas, or copies of
protected data on a single volume, are created and efficiently placed in a storage pool on the Data
Protection Storage Server.
Through the synchronization process, each replica is updated regularly with changes made to the data
sources. Between synchronizations, a file agent on the protected file server records changes in a
synchronization log. At the scheduled or manual synchronization time, changes in the synchronization log
are moved to a transfer log on the Data Protection Storage Server, and then applied to the replicas.
Should a replica ever become inconsistent with its data source, a synchronization with consistency check
can be initiated to repair the replica by performing a block-by-block verification.
DPM uses the Volume Shadow Copy Service (VSS) of the storage server operating system to create
shadow copies of the replicas. These point-in-time snapshots are stored on the storage server and can
be accessed by users to recover previous versions of the protected data. DPM can store a maximum of
64 shadow copies for each volume in a protection group. When storage limits are reached, the oldest
shadow copies are automatically deleted when new shadow copies are created.
Data Protection Storage Server
The Data Protection Storage Server is a NAS appliance that enhances your current backup strategies
by leveraging the functionality of Microsoft System Center Data Protection Manager (DPM). The Data
Protection Storage Server sits between the file servers and the tape library, and can store up to 64 file
snapshots. Users can then restore these backups without the help of an administrator.
Benefits
A Data Protection Storage Server offers the following benefits:
•Easy implementation—The Data Protection Storage Server arrives at your site preinstalled with
DPM, and preconfigured with optimized storage settings. All you do is plug the server into your
Modular Smart Array (if applicable) and run the DPM mini-setup to answer some environmental
questions.
•Operational simplicity—The Data Protection Storage Server is intuitive and allows users to
restore files without the help of an IT department. To restore a file, right-click the folder from
the Microsoft dialog box or Explorer, and then use the Properties window to restore the file
from previous version.
•Fast and reliable—Disk-to-disk backup is a fast, secure, and reliable medium. It offers near
continuousdataprotectioninmuchlesstimethantapebackups.
HP ProLiant ML310 G3 Data Protection Storage Server 13

Use scenarios
Depending on the needs of your business, you can configure the Data Protection Storage Server for use
in a local area network (LAN) environment or for use across a wide-area network (WAN) environment. In
both cases, the Data Protection Storage Server provides end-users with the ability to restore data across
the network without the intervention of a system administrator.
The following figures show two example deployment scenarios. Figure 1 shows a typical Data Protection
Storage Server deployment in a small-to-medium business environment. In this example, the Data
Protection Storage Server provides backup services and snapshot capability for local, LAN-attached
file servers.
Snapshot
image
of file
servers End user
restore
10693a
MSA Arrays
(provided with some DP Storage Servers)
To tape DP Storage
Server
File servers
Figure 1 Small-to-medium business environment
Figure 2 shows a typical Data Protection Storage Server deployment in a centralized branch office
environment with file servers connected remotely through a WAN. Note that in this scenario the Data
Protection Storage Server could physically reside in a centralized location and take snapshots of file
servers in branch offices worldwide.
14 Data Protection Storage Server

WAN
End user
restore
Snapshot image
of file servers
MSA Arrays
(provided with some DP Storage Servers)
DP Storage
Server
To tape
File
servers
10692a
Figure 2 Centralized branch office environment
DPM end-user recovery option
The DPM end-user recovery feature allows end users to independently recover data by retrieving shadow
copies of files. To use this feature, you must enable it on your Data Protection Storage Server and on
the end-user client PC. For detailed instructions on enabling the end-user recovery function, please
see Microsoft DPM help.
Supporting Single Instance Storage on protected file servers
This section only applies if one or more of your protected file servers are running Single Instance Storage
(SIS) on a volume protected by DPM. By default ,DPM does not support SIS on a protected volume, but
hotfixes are provided in the c:\hpnas\components\DPM\SIS-QFE folder that can be applied.
SIS works by searching a hard disk volume to identify duplicate files. If SIS finds identical files, it saves
one copy of the file to a central repository, called the SIS Common Store, and replaces other copies
with pointers to the stored versions. If SIS linked files are backed up by DPM, the link information is not
restored properly when the files are restored. To resolve this problem follow the procedure below.
1. Install the provided DataProtectionManager2006-KB917642.exe on the Data Protection
Storage Server. This hotfix cannot be applied until the DPM mini-setup has been performed. DPM
mini-setup is discussed in your Data Protection Storage Server installation guide.
2. Go to the Management/Agents tab of the DPM user interface. Update the agent on the protected
file server that uses SIS.
3. Install the provided WindowsServer2003-KB913109.exe hotfix on both the Data Protection
Storage Server and the protected server.
4. Go to the Protection tab on the DPM user interface and run a synchronization with consistency check
on the protected volumes.
HP ProLiant ML310 G3 Data Protection Storage Server 15

HP StorageWorks Data Protector Express
Data Protector Express is available for the Data Protection Storage Server running Windows Storage
Server 2003 R2. This software offers open file backup, disk-to-disk-to-any (D2D2Any) backup and
recovery, and bare metal disaster recovery support.
Data Protector Express uses the same three-tier architecture as the enterprise-scale HP OpenView Storage
Data Protector:
•Backup Server—Includes the Data Protector Express catalog and acts as a Media Server. A
Backup Server is the minimum configuration for a Data Protector Express installation and makes
up a minimum Data Protector Express Storage Management Domain. Being a Media Server
allows the Backup Server to back up data to any supported locally attached storage device.
•Network clients—Allows the Backup Server to protect the machines and data on the network.
File servers, application servers, and desktops can be added to the Data Protector Express
Storage Management Domain for protection. The Data Protector Express Agents installed on the
source networked machines push selected data and machine information to the Backup Server
for protection.
•More Media Servers—Each additional Media Server adds performance to the Storage
Management Domain since they operate in parallel. Media Servers can also fail over backup
processes to other devices on the same Media Server or to other Media Servers in the Storage
Management Domain to add resilience against hardware failure thereby increasing the
proportion of successful backups.
For more information on HP StorageWorks Data Protector Express, see http://h18004.www1.hp.com/
products/storage/software/datapexp/index.html.
Licenses and upgrades
This section contains information about how to register your Data Protection Storage Server and how to
obtain licenses for additional network file servers.
Registering your Data Protection Storage Server
IMPORTANT:
If you purchased the Data Protection Storage Server from an HP Authorized reseller, you need to register
the product with HP within 10 days of purchase to receive phone-in support and software update services.
Registration information is provided by the registration letter that came with your product.
Expanding the Data Protection Storage Server to support additional file servers
Your Data Protection Storage Server ships with a full copy of Microsoft System Center Data Protection
Manager 2006, which includes licenses to back up three network file servers. Each file server in the
DPM protection group must have a valid license.
To be licensed to back up more than three file servers, you must order an additional Microsoft System
Center Data Protection Management License 2006 (DPML). Each DPML allows you to back up an
additional server. For example, to support six additional servers, order six additional DPMLs. This would
license you to support a total of nine file servers.
You can obtain additional DPMLs from your authorized HP sales channel. When you expand the Data
Protection Storage Server to support additional network file servers, keep in mind the maximum amount
of data that the storage server can handle during each backup session. HP and Microsoft recommend
implementing 1.5 times the available capacity on your disk-to-disk backup target; however, this multiplier
varies based on the rate that data changes on your network. For example, if you need to protect 1 TB of
data, you will require 1.5 TB available capacity on your Data Protection Storage Server.
16 Data Protection Storage Server

To update the file server agent licenses in the DPM interface:
1. From the DPM 2006 main window, select Action>Update Agent.
The Update Agent License window opens.
2. Change the total number of licenses.
Additional resources
The following web sites provide additional information and documentation for DPM:
Data Protection Manager technical overview
http://www.microsoft.com/windowsserversystem/dpm/evaluation/whitepaper.mspx
•Microsoft System Center Data Protection Manager Planning and Deployment Guide
http://go.microsoft.com/fwlink/?LinkId=46351
•Microsoft System Center Data Protection Manager 2006 Operations Guide
http://go.microsoft.com/fwlink/?LinkId=46363
HP ProLiant ML310 G3 Data Protection Storage Server 17

18 Data Protection Storage Server

2 Storage server features and
specifications
This chapter identifies features of the ML310 G3 1 TB Data Protection Storage Server and lists the
specifications. This entry level appliance has 1 TB of internal storage, hardware RAID, and optional
SCSI host bus adapter (HBA) for disk-to-disk tape implementation.
Front panel
Figure 3 and Figure 4 show components, controls, and indicators, located at the front of the ML310 G3.
HP ProLiant ML310
1
6
52
3
gl0052
4
1Media bays (bezel blanks) 4USB connectors (2)
2Power On/Standby button 5Bezel lock
3Hard drive bays 6CD-ROM drive
Figure 3 Front panel components
HP ProLiant ML310 G3 Data Protection Storage Server 19

HP ProLiant ML310
1
7
2
3
4
5
6
gl0053
Figure 4 Front panel controls and indicators
Table 2 Front panel controls and indicators
Item Description Status
1CD-ROM drive ejector
button N/A
2Power On/Standby button N/A
3Power On/Standby LED Amber = System has AC power and is in standby mode
Green = System has AC power and is functioning
Off=Syst
em has no AC power
4Hard drive activity LED (for
non-hot-plug) Green = Hard drives are properly connected and functioning
Off=SystemhasnoACpower
5NIC link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
6Internal system health LED Green = Normal (system on)
Amber = System health is degraded
Red = System health is critical
Off=Norm
al (system off)
7CD-ROM drive indicator
LED N/A
Rear panel
Figure 5 and Figure 6 show components, controls, and indicators, located at the rear of the ML310 G3.
20 Storage server features and specifications