HP t310 Operating and maintenance manual

HP t310 Zero Client
Hardware Reference Guide

© Copyright 2012 Hewlett-Packard
Development Company, L.P. The information
contained herein is subject to change
without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
First Edition (July 2012)
Document Part Number: 701502-001

About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii

iv About This Book

Table of contents
1 Front and Top Panel Components ...................................................................................... 1
2 Rear and Bottom Panel Components ................................................................................. 2
Appendix A Thin Client Operation ........................................................................................ 3
Routine Thin Client Care ........................................................................................................... 3
Supported Orientations ............................................................................................................. 4
Non-supported Orientation ........................................................................................................ 6
Appendix B Electrostatic Discharge ...................................................................................... 7
Preventing Electrostatic Damage ................................................................................................ 7
Grounding Methods ................................................................................................................. 7
Appendix C Shipping Information ........................................................................................ 8
Shipping Preparation ................................................................................................................ 8
Important Service Repair Information .......................................................................................... 8
Index ................................................................................................................................... 9
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vi

1 Front and Top Panel Components
For more information, go to www.hp.com/go/productbulletin and search for your specific thin client
model to find the model-specific QuickSpecs.
Figure 1-1 Front and top panel components
(1) Line-in (microphone) connector (4) Power LED
(2) Line-out (headphone) audio connector (5) Power button
(3) Universal serial bus (USB) connectors (2)
1

2 Rear and Bottom Panel
Components
For more information, go to www.hp.com/go/productbulletin and search for your specific thin client
model to find the model-specific QuickSpecs.
Figure 2-1 Rear panel components
(1) Serial number location (6) Cable lock slot
(2) Rubber feet (7) Power connector
(3) Universal serial bus (USB) connectors (2) (8) Speaker connector
(4) Ethernet connector: RJ-45 (pictured) or fiber (9) DVI-D connector
(5) DVI-I connector
2 Chapter 2 Rear and Bottom Panel Components

A Thin Client Operation
Routine Thin Client Care
Use the following information to properly care for your thin client:
●Never operate the thin client with the outside panel removed.
●Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold.
●Keep liquids away from the thin client and keyboard.
●Turn off the thin client and wipe the exterior with a soft, damp cloth as needed. Using cleaning
products may discolor or damage the finish.
Routine Thin Client Care 3

Supported Orientations
HP supports the following orientations for the thin client.
CAUTION: You must adhere to HP-supported orientations to ensure your thin clients function
properly.
Figure A-1 Horizontal orientation on rubber feet
Figure A-2 Vertical orientation
4 Appendix A Thin Client Operation

Figure A-3 Under monitor stand with at least one inch clearance
Supported Orientations 5

Non-supported Orientation
HP does not support the following orientation for the thin client.
CAUTION: Non-supported placement of thin clients could result in operation failure and/or damage
to the devices.
CAUTION: Thin clients require proper ventilation to maintain operating temperature. Do not block
the vents.
Do not put thin clients in drawers or other sealed enclosures. Do not place a monitor or other object on
top of the thin client. Thin clients require proper ventilation to maintain operating temperatures.
Figure A-4 Do not put thin clients in drawers or other sealed enclosures
Figure A-5 Do not place a monitor on the thin client
6 Appendix A Thin Client Operation

B Electrostatic Discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
●Avoid hand contact by transporting and storing products in static-safe containers.
●Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●Place parts on a grounded surface before removing them from their containers.
●Avoid touching pins, leads, or circuitry.
●Always be properly grounded when touching a static-sensitive component or assembly.
Grounding Methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
●Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are
flexible straps of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper
grounding, wear the strap snug against the skin.
●Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
●Use conductive field service tools.
●Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.
NOTE: For more information about static electricity, contact an HP authorized dealer, reseller, or
service provider.
Preventing Electrostatic Damage 7

C Shipping Information
Shipping Preparation
Follow these suggestions when preparing to ship the thin client:
1. Turn off the thin client and external devices.
2. Disconnect the power cord from the electrical outlet, then from the thin client.
3. Disconnect the system components and external devices from their power sources, then from the
thin client.
4. Pack the system components and external devices in their original packing boxes or similar
packaging with sufficient packing material to protect them.
Important Service Repair Information
For U.S. support, go to http://www.hp.com/go/contactHP.
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
●Chat online with an HP technician
●E-mail support
●Find support telephone numbers
●Locate an HP service center
In all cases, remove and safeguard all external options before returning the thin client to HP for
exchange.
NOTE: The external power supply need not be returned.
8 Appendix C Shipping Information

Index
B
bottom panel components 2
C
cautions
thin client orientation 4, 6
ventilation 6
D
DVI-D connector location 2
DVI-I connector location 2
E
electrostatic discharge 7
Ethernet connector location 2
F
front panel components 1
G
grounding methods 7
H
headphone connector location 1
horizontal orientation 4
M
microphone connector location 1
N
non-supported orientations
in a drawer 6
under a monitor 6
P
power button location 1
power connector location 2
power LED location 1
preventing electrostatic damage 7
R
rear panel components 2
routine care 3
S
serial number location 2
service repair 8
shipping preparation 8
speaker connector location 2
supported orientations 4
horizontal 4
under monitor stand 4
T
top panel components 1
U
USB ports location 1, 2
Index 9