HP HPE XP P9500 User manual

HP
P9000 for Business Continuity Manager
Software Messages
Abstract
This guide describes the error messages and error codes that are produced by HP Business Continuity Manager Software
including: HP Business Continuity Manager, HP Business Continuity Manager Basic, HP Business Continuity Manager Extended
CT Group, and HP Business Continuity Manager Universal Replicator 4x4 Extended CTG. The intended audience is a storage
system administrator or authorized service provider with independent knowledge of HP P9000 disk arrays and the HP Remote
Web Console.
HP Part Number: T5253-96065
Published: April 2012
Edition: Twelfth

© Copyright 2007, 2012 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Acknowledgments
Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation.
Hitachi and Universal Replicator are registered trademarks of Hitachi, Ltd. ShadowImage and TrueCopy are registered trademarks of Hitachi, Ltd.
and Hitachi Data Systems Corporation.
Export Requirements
You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations.
Without limiting the foregoing, this document may not be exported, re-exported, transferred or downloaded to or within (or to a national resident
of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list is subject to change.
This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department of Commerce
Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals exclusion list, or to parties directly
or indirectly involved in the development or production of nuclear, chemical, biological weapons, or in missile technology programs as specified
in the U.S. Export Administration Regulations (15 CFR 744).
Revision History
DescriptionDateEdition
This document revision applies to Business
Continuity Manager version 5.2 and
higher.
September 2007First
This document revision applies to Business
Continuity Manager version 5.2 and
higher.
December 2007Second
This document revision applies to Business
Continuity Manager version 6.00 and
higher.
June 2008Third
This document revision applies to Business
Continuity Manager version 6.10 and
higher.
December 2008Fourth
This document revision applies to Business
Continuity Manager version 6.20 and
higher.
June 2009Fifth
This document revision applies to Business
Continuity Manager version 6.30 and
higher.
December 2009Sixth
This document revision applies to Business
Continuity Manager version 6.40 and
higher.
June 2010Seventh
This document revision applies to Business
Continuity Manager version 6.50 and
higher.
October 2010Eighth
This document revision applies to Business
Continuity Manager version 6.60 and
higher.
May 2011Ninth

DescriptionDateEdition
This document revision applies to Business
Continuity Manager version 6.61 and
higher.
September 2011Tenth
This document revision applies to Business
Continuity Manager version 6.70 and
higher.
November 2011Eleventh
This document revision applies to Business
Continuity Manager version 6.71 and
higher.
April 2012Twelfth

Contents
1 Messages..................................................................................................5
Message Format.......................................................................................................................5
Message Output Format........................................................................................................5
Notations Used to Describe Messages....................................................................................6
Message Output Destination......................................................................................................7
List of Messages.......................................................................................................................7
Multi-line Messages Output to SYSTSPRT..................................................................................159
YK8310I PRT....................................................................................................................159
YK8312I PRT....................................................................................................................160
YK8314I PRT....................................................................................................................160
YK8316I PRT....................................................................................................................161
YK8318I PRT....................................................................................................................161
YK8411I PRT....................................................................................................................162
YK8413I PRT....................................................................................................................162
User Completion Codes.........................................................................................................163
Identifying the Volume to Be Processed....................................................................................163
Identifying the Volume Serial Number from the REXX Script....................................................163
Identifying the Volume Serial Number from the Configuration File...........................................164
2 Storage System Sense Byte Information......................................................165
Details of Error Codes...........................................................................................................165
3 Support and other resources....................................................................238
Contacting HP......................................................................................................................238
Subscription service..........................................................................................................238
Related information...............................................................................................................238
HP websites....................................................................................................................240
Conventions for storage capacity values..................................................................................240
Typographic conventions.......................................................................................................240
4 Documentation feedback.........................................................................242
Glossary..................................................................................................243
4 Contents

1 Messages
This chapter describes the messages that are issued by Business Continuity Manager:
•“Message Format” (page 5)
•“Message Output Destination” (page 7)
•“List of Messages” (page 7)
•“Multi-line Messages Output to SYSTSPRT” (page 159)
•“User Completion Codes” (page 163)
•“Identifying the Volume to Be Processed” (page 163)
The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer
browser. Actual windows may differ depending on the operating system and browser used. GUI
contents also vary with licensed program products, storage system models, and firmware versions.
Business Continuity Manager can control the following replication products:
•BC Z- Business Copy for Mainframe/Hitachi ShadowImage for Mainframe (SI)
•CA or Cnt Ac-S Z - Continuous Access Synchronous for Mainframe/Hitachi TrueCopy for
Mainframe (TC)
•CAJ or Cnt Ac-J Z - Continuous Access Journal for Mainframe/Hitachi Universal Replicator for
Mainframe (UR)
•CAA - TrueCopy Asynchronous for Mainframe (TCA)
NOTE: Hitachi TrueCopy Asynchronous (TCA) is supported on the HP XP Disk Array. TCA is not
supported on the P9500 Disk Array. Business Continuity Manager can be used with both P9500
and XP disk arrays. The XP disk array copy products can be configured and controlled using the
P9000 version of BCM. With the exception of TrueCopy Asynchronous, the HP product names are
used in this manual. For compatibility with existing implementations on XP disk arrays, the Hitachi
abbreviations shown in parenthesis are accepted by the user interface.
Message Format
This section describes the format of messages that are issued by Business Continuity Manager and
the notations used in this manual.
Message Output Format
This subsection presents the format of the messages issued by Business Continuity Manager. Each
message consists of a message ID followed by the message text. The format is as follows:
YYYnnnZ message-text
where YYY indicates the program that has issued the message, nnn indicates the serial number of
the message, and Zindicates the severity of the message.
The message ID shows the source from which the message was output. IDs and their locations
include the following:
•YK8: BCM Monitor
•YK9: License
•YKA:YKCONMSG
•YKB: Messages output by the copy group definition generation function
•YKC:YKSCAN
Message Format 5

•YKD:YKDELETE
•YKE:YKEWAIT
•YKF:YKFREEZE
•YKG:YKHDAX (an internal program of YKLOAD)
•YKH:YKH2B
•YKJ:YKIMPORT, or YKEXPORT
•YKK:YKINSCHK
•YKL:YKLOAD
•YKM:YKMAKE, messages displayed in the ISPF panel, or ISPFLOG
•YKN:YKRUN
•YKP:YKSTATS
•YKQ:YKQUERY
•YKR:YKRESYNC
•YKS:YKSTORE
•YKT:YKALCSVC, or YKSETENV
•YKU:YKSUSPND
•YKV:YKRECVER
•YKW:YKWATCH
•YKX:YKBLDCMD,YKDELCMD, or YKQRYDEV
•YKY: Business Continuity Manager agent
•YKZ: All commands or tools
Severity levels indicate:
•T: Fatal
•E: Error
•W: Warning
•I: Notification of information
Notations Used to Describe Messages
Following are the notations used to describe messages in this manual, and the message format.
Messages are listed in the order of message IDs.
description-of-the-messagemessage-text4 message-ID message-output-destination
SC=xx1RC=xx2
(additional-information)3
1Information returned by the message. If the output destination is MSG, the value is set to the Severity in the message
structure. For details about the message structure, see the HP P9000 for Business Continuity Manager Software Reference
Guide.
2A return code which is set when the message is output. The return code of a command contains the largest value of all
return codes of messages output while the command was processing.
3Details identifying specific items such as error locations, or copy pair numbers. If the output destination is MSG, the value
is set to the Value in the message structure.
4A character string enclosed in square brackets ([ ]) might be omitted.
6 Messages

Message Output Destination
The following destinations appear in messages issued by Business Continuity Manager:
•MSG: Message structure
•TSO: TSO/E terminal
•CON: Console
•SYS: SYSLOG
•PRT: SYSPRINT or SYSTSPRT
•LOG: ISPF log
•ISPF: ISPF panel#
•XML: HP P9000 Command View Advanced Edition Software log and window
#If MSGID ON is specified using the ISPF system command, the message ID and message text
are displayed in the ISPF panel. However, if MSGID OFF is specified, only the message text is
displayed at the beginning without the message ID.
If the sequence of REXX message variables is specified correctly in the MSG parameter common to
all CLI commands, the message will be saved in the sequence.
If the MSG parameter is specified incorrectly, or an error occurs while the CLI command is using
the REXX interface, the message will be sent to the user's TSO/E terminal.
For details about the CLI commands, see the HP P9000 for Business Continuity Manager Software
Reference Guide.
List of Messages
This section describes messages output by Business Continuity Manager and corresponding
troubleshooting actions.
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions
(Message ID YK80x)
Explanation and Recommended ActionsMessage TextMessage ID
BCM Monitor has started.BCM Monitor started.
(v.r.m-nn)
YK8001I CON
v.r.m-nn
Version and revision number
BCM Monitor has stopped.BCM Monitor terminated.YK8002I CON
BCM Monitor set the monitoring status of all copy groups to
INACTIVE.
time BCM Monitor stopped
monitoring Copy Groups.
YK8003I PRT CON
time
Message output time
This is only displayed when the output
destination is SYSTSPRT.
The copy progress percentage for the copy group identified by
cgid is decreasing.
time Synchronization
percentage decreased,
Copy Group: cgid.
YKJ213E TSO
YK8007I PRT CON
time
Message output time
This is only displayed when the output
destination is SYSTSPRT.
Message Output Destination 7

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions
(Message ID YK80x) (continued)
Explanation and Recommended ActionsMessage TextMessage ID
An attempt to start BCM Monitor failed because of the reason
indicated in a preceding message that was output to either the
console or dd SYSTSPRT.
BCM Monitor initialization
failed: termination-code.
YK8008E CON
Contact the center administrator. If you are the center administrator,
take action that is appropriate to the previously output message,
and then restart BCM Monitor.
termination-code (decimal number)
•04: An attempt was made to start BCM Monitor without using
IKJEFT01.
•20: An attempt to analyze the YKMONOPT file failed.
•24: An attempt to analyze the YKMONCG file failed.
•32: An error occurred while loading the process module.
•36: No profile is defined in the FACILITY class of RACF.
•40: The prefix specified in the YKMONCG file is being used
by the Business Continuity Manager agent.
•44: An attempt to initialize the subtask failed.
The task terminated abnormally during startup of BCM Monitor.
BCM Monitor will stop.
Task(task-ID) abended:
completion-code.
YK8009E CON
task-ID
Name for identifying the task
completion-code
System completion code
The load module identified by load-module-name cannot be found.
BCM Monitor will stop.
Module not found:
load-module-name.
YK8010E CON
Check whether the load module has been properly installed.
The STGADMIN.YKA.BCM.YKQUERY profile or the
STGADMIN.YKA.BCM.COMMANDS profile is not defined in the
FACILITY class of RACF.
The profile is not defined in
the facility class of RACF:
xxxxxxxx.
YK8011E CON
Review the RACF settings, and then restart BCM Monitor.
xxxxxxxx
Maintenance information
The specified prefix prefix-name is being used by another program.The specified prefix is being
used by another program:
prefix-name.
YK8012E CON
Review the YKMONCG file.
BCM Monitor terminated abnormally.BCM Monitor abended.YK8013E CON
If you cannot determine the cause of this problem, obtain an ABEND
dump in SYSABEND dump format, and then make a request to
technical support to investigate the problem.
BCM Monitor accepted the MODIFY command-name command.MODIFY command
accepted: command-name.
YK8014I CON
BCM Monitor accepted the STOP command.STOP command accepted.YK8015I CON
There is an error in the command syntax.Command syntax error.YK8016E CON
Make sure that the entered command is valid.
8 Messages

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions
(Message ID YK80x) (continued)
Explanation and Recommended ActionsMessage TextMessage ID
There is an error in the command-name command.Invalid command:
command-name.
YK8017E CON
Make sure that the entered command is valid.
There is an error in an operand of the command-name command.Operand is incorrect:
command-name.
YK8018E CON
Correct the operand, and then re-enter the command.
An attempt to execute the command identified by command-name
failed because the number of commands waiting to be executed
has reached the upper limit.
The number of commands of
execution waiting exceed
the upper limit:
command-name.
YK8019E CON
Wait until all the waiting commands are finished executing, and
then re-execute the command.
Information is displayed for the command waiting to be executed.nn:
command-name[parameter].
YK8020I CON
nn
Number assigned to the waiting command
command-name
Name of the waiting command
The full name of the command is displayed, even
if the abbreviated name of the command was
entered.
parameter
Parameter specified in the waiting command
The full name of the parameter is displayed, even
if the abbreviated name of the parameter was
specified. If an omittable parameter was omitted,
the default value is displayed.
There is no command waiting to be executed.Execution waiting command
none.
YK8021I CON
BCM Monitor returned from the sleep state.The state of sleep was
released.
YK8022I CON
The WAKEUP command cannot be executed because BCM Monitor
is not in the sleep state.
The WAKEUP command was
not executed because it is
not in a sleep status.
YK8023W CON
An attempt to allocate space to BCM Monitor failed. BCM Monitor
will stop.
Insufficient space available:
maintenance-information.
YK8024E CON
Increase the region size, and then restart BCM Monitor.
maintenance-information
Detailed information to assist in analyzing the
error
The IRXJCL routine returned an error with the return code identified
by return-code. BCM Monitor will stop.
IRXJCL module error:
return-code.
YK8025E CON
Check the return code. If the code is 20, the SYSEXEC DD
statement might be invalid in the cataloged procedure for startup
for BCM Monitor.
Check the JCL, and then re-execute IRXJCL.
List of Messages 9

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions
(Message ID YK80x) (continued)
Explanation and Recommended ActionsMessage TextMessage ID
return-code
•20:EXEC processing failed.
•20021: There was an error in the parameter list that was passed
to IRXJCL.
The IRXINIT routine returned an error with the return code
identified by return-code. BCM Monitor will stop.
IRXINIT module error:
code=return-code,
R0=abnormal-termination
YK8026E CON
Check the return code.
-ode-and-reason-code return-code
-or-abnormal-termination,
PARM7=reason-code.•20: Processing failed due to an error. Check the reason code
returned to PARM7 by IRXINIT.
•100: Processing failed because the system abnormally terminated
while IRXINIT was checking the environment. The system might
output multiple messages reporting abnormal termination. R0
includes the abnormal termination code and the reason code
for abnormal termination.
abnormal-termination-code-and-
reason-code-for-abnormal-termination
IRXINIT returns the abnormal termination code
in the two trailing bytes of R0 and returns the
reason code for abnormal termination in the two
leading bytes of R0. If the reason code for
abnormal termination is larger than two bytes,
IRXINIT returns only the two trailing bytes for
the reason code for abnormal termination. For
details on the abnormal termination code and
reason code, see the MVS System Codes.
reason-code
For details about the reason code, see the
TSO/E REXX Reference.
The IRXTERM routine returned an error with the return code
identified by return-code. BCM Monitor will stop.
IRXTERM module error:
code=return-code,
R0=abnormal-termination-code-and-
YK8027E CON
Check the return code.
reason-code-for-
abnormal-termination.return-code
For details about the return code, see the TSO/E
REXX Reference.
abnormal-termination-code-and-
reason-code-for-abnormal-termination
R0 includes the abnormal termination code and
the reason code for abnormal termination.
IRXTERM returns the abnormal termination code
in the two trailing bytes of R0 and returns the
reason code for abnormal termination in the two
leading bytes of R0. If the reason code for
abnormal termination is larger than two bytes,
IRXTERM returns only the two trailing bytes of
the reason code for abnormal termination. For
details about the abnormal termination code and
reason code, see the MVS System Codes.
10 Messages