HP VS160 - StorageWorks DLT Tape Drive User manual

1
Internal drives - contents
Pre-Installation
Before you start page 3
Backup software and drivers page 5
Using the CD-ROM page 7
Installing the tape drive
Step 1: Check the SCSI connection page 9
Step 2: Check the drive’s SCSI ID page 11
Step 3: Prepare the mounting bay page 13
Step 4: Attach mounting hardware page 15
Step 5: Install the drive page 17
Step 6: Attach power and SCSI cables page 19
Step 7: Secure the drive page 21
Step 8: Verify installation page 23
Using the tape drive
Your HP StorageWorks VS160 tape drive page 25
Use the correct media page 27
Register your tape drive page 29
Diagnostic tools page 30
Optimizing performance page 31
Troubleshooting page 33
Understanding the LEDs page 38
Problems with cartridges page 42
Other sources of information page 43
Replacing your tape drive page 44
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Copyright © 2004 by Hewlett-Packard Development Company, L.P.
December 2004
Part Number: A7569-96001
Hewlett-Packard Company makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use
of this material.
This document contains proprietary information, which is protected by copyright. No part of
this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard. The information contained in this document is
subject to change without notice.
Microsoft®, MS-DOS®, MS Windows®, Windows®and Windows NT®are U.S.
registered trademarks of Microsoft Corporation.
DLTtape, the DLTtape logo, Super DLTtape and the Super DLTtape logo are trademarks of
Quantum Corporation registered in the U.S.A. and other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided ”as is” without warranty of any kind and is
subject to change without notice. The warranties for Hewlett-Packard Company products are
set forth in the express limited warranty statements for such products. Nothing herein should
be construed as constituting an additional warranty.
Printed in the U.K.
Product Details
Write your tape drive details here so you can find them easily if you need them. The model name is on the
front of the drive and the product and serial numbers are on a label on the bottom of the drive.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:
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Before you start
The HP StorageWorks VS160 tape drive is a high-capacity, high-performance streaming tape
drive. It is installed into a spare drive bay in your server. Before starting to install your tape
drive, you should consider the following.
Which operating systems are supported?
HP StorageWorks VS160 drives can be connected to servers running under Windows®.
Refer to the “HP StorageWorks Tape Software Compatibility” topic on our World Wide Web
site (www.hp.com/go/connect) for more information about the operating system versions
that are supported.
.How do I the connect the tape drive to my server’s SCSI bus?
Your tape drive is attached to the SCSI bus of the host server via a spare connection on the
internal SCSI ribbon cable. You will need a properly installed and configured SCSI host bus
adapter (HBA) or a built-in SCSI controller on your server. For optimum performance your tape
drive should be connected to an Ultra 160 or Ultra 320 host bus adapter or SCSI controller
using a correctly terminated, LVDS-compatible ribbon cable with a spare 68-pin, high-density
(HD), wide SCSI connector.
For most servers we recommend that you use the terminated SCSI ribbon cable supplied with
the drive, see page 19. We also recommend that the drive is the only device on the SCSI bus.
Do not connect more than two tape drives per SCSI controller. Do not attach the drive to the
same SCSI bus as your disk drive or to a RAID controller, unless it is a ProLiant server with a
Smart Array 6i RAID controller.
Why is the SCSI bus type important?
The SCSI bus type determines the speed at which data can be transferred between devices on
the bus and the maximum length of cable that can be used. HP StorageWorks VS160 tape
drives are high performance Ultra 160 SCSI devices with a maximum burst transfer speed of
160 MB/second. To benefit from this level of performance, it is important to ensure that the
drives are connected to a SCSI bus of a similar or higher specification. This means that you
need:
•An Ultra 160 or Ultra 320 SCSI bus. Ultra 160 SCSI supports the maximum bus speed of
160 MB per second; Ultra 320 SCSI exceeds this.
•LVD-rated SCSI cabling and terminators. The LVD interface and cable supplied with the drive
enable the data to be transferred at the drive's maximum rate and provide a maximum cable
length of 12 meters.
If you attach the drive to a lower specification SCSI bus, it may still work, but data will not be
transferred as quickly. For example, on a single-ended (SE) Ultra 2 SCSI bus the maximum
burst transfer speed of the drive is 40 MB/second and the maximum cable length is restricted
to 3 meters. See also Table 1, “supported SCSI bus types,” on page 9.
Note The drives are not compatible with high voltage differential (HVD) SCSI devices.
How can I check the SCSI bus type?
We strongly recommend that you use HP Library & Tape Tools to check your server’s current
SCSI configuration. This will provide information about the SCSI bus and the SCSI IDs in use.
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HP Library & Tape Tools is the recommended diagnostic and support tool for your HP tape
storage product. It is available as a free download from the HP web site and is supported on
nearly all major operating systems.
See www.hp.com/support/tapetools for compatibility information, updates and the
latest version of the tool.
What are the mounting requirements for the tape drive?
Mounting bay
You need one industry standard, 5¼-inch, half-height bay in which to install the
HP StorageWorks VS160 tape drive. Maximum power requirements are 2.1 A at 5 V and
2.7 A at 12 V.
Mounting hardware
Note M3 screws are supplied with the tape drive to secure it to the mounting bay.
For many servers, no mounting tray or rails are required. Devices simply slide into the server’s
chassis and are fixed with screws. Other servers have built-in trays or rails. Rail kits for a
number of industry-standard servers may be available. For more details refer to:
www.hp.com/go/connect.
Some servers use non-standard mounting rails and do not include spares. If this is the case
with your system, you will have to order these accessories from the server manufacturer before
you can install the tape drive.
Air flow requirements
The server must provide forced cooling and be capable of drawing 3 cfm (0.08 m3/minute
or 5.1 m3/hour) of air through the tape drive at 40oC ambient operation. Always operate
the tape drive within an ambient air temperature of no more than 40oC.
It is important to keep the cooling holes in the rear and the grill in the front of the tape drive
clear of any obstructions that may hinder the air flow and to ensure that all fans in your server
are in place and operational. Make sure that empty bays have the appropriate blanking
plates installed so that airflow is maintained.
Do I need additional items for installation?
• You may need mounting hardware. See “What are the mounting requirements for the tape
drive?” above.
• If you do not have a spare, suitably rated SCSI connector on your server, a new HBA (also
known as a SCSI card) will be required. The SCSI bus rating should match or be higher than
the SCSI rating of your tape drive. See Table 1, “supported SCSI bus types,” on page 9 for
recommended HBAs. For specific details relevant to your server model please refer to
www.hp.com/go/connect. You will need to purchase and install the new HBA into an
unused, 64-bit PCI expansion slot within your server before installing your tape drive. (The
kit can also be installed in a 32-bit PCI expansion slot, but performance may be degraded.)
Refer to our World Wide Web site for recommended products, configurations and ordering
information: www.hp.com/go/connect or www.hp.com/support/dlt.
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Backup software and drivers
Backup software
For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach environment, where the tape drive is attached to
a standalone server, you can use backup software that is designed for a single server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Legato, Yosemite and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be
found on our connectivity web site.
1Go to our connectivity web site: www.hp.com/go/connect and select tape backup.
2Select software compatibility.
3Select your combination of operating system and tape drive model in the table. A list of
supported backup applications is displayed.
4Make sure you have a backup application that supports HP StorageWorks VS160 tape drives
and download any upgrades or patches, if required.
Drivers
Windows users
After you connect the tape drive, download the HP driver from our web site: www.hp.com/
support, see “Step 8: Verify installation” on page 23.
Refer to the accompanying README file for specific installation instructions for Windows
2000, Windows XP and Windows Server 2003 drivers.
Note: We recommend that you install drivers from the web rather than the Windows
Hardware Installation Wizard, because the HP drivers fully support the performance of your
tape drive.
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install your
product
buy media
online
troubleshoot
with L&TT
learn about your
product
register your
product
Figure 1: the
HP StorageWorks Tape CD-ROM
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Using the CD-ROM
The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive
with utilities for getting the best performance from your tape drive.
Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and
to verify and troubleshoot performance after installation. It helps you to:
• Install your product, which includes access to drivers, an installation check, and
performance information and tools
• Learn about your product
• Register your product
•Buymediaonline
• Troubleshoot with HP Library & Tape Tools.
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Figure 2: checking the SCSI connection
SCSI ribbon
cable
68-pin internal
LVD/SE connector
(Use this connector)
SCSI HBA
SCSI ribbon
cable
50-pin internal SE
connector
(Do not use)
68-pin internal
SE connector
(Do not use)
tape drive
The example shows an
Ultra 160 HBA
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Step 1: Check the SCSI connection
Use the following questions to help you check your SCSI connection. As long as you have a
spare drive bay in your server you should have a spare connection on the internal SCSI bus.
You need to ensure it is the correct SCSI bus type. Windows users can use HP Library & Tape
Tools to check the SCSI bus type, see page 30. If you answer ‘Yes’ to all these questions, you
are ready to install your tape drive. If you answer ‘No’, you will probably need to purchase
and install additional items. For product details, go to www.hp.com/go/connect.
table 1: supported SCSI bus types
SCSI Bus Type Transfer Speed Supported
Ultra 160 LVD Up to 160 MB/s Yes. This is a recommended configuration.
Ultra 320 LVD Up to 320 MB/s Yes. This is a recommended configuration.
Ultra 2 LVD Up to 80 MB/s Yes, but this is not recommended
Ultra single-ended,
wide
Up to 40 MB/s Yes, but this is not recommended as it will restrict
performance. Do not connect to a narrow SCSI bus.
High Voltage
Differential
Up to 40 MB/s No. The drive will not work and you may damage
the drive or controller
1Is there a spare SCSI port on
the server’s internal SCSI
bus?
3Will the drive be the only
device on the bus? This is the
recommended configuration.
Do not connect to a RAID
controller channel.
2Are the SCSI ribbon cable
and HBA card rated at Ultra
160 or higher? (Make sure
the ribbon cable is
terminated. See page 19.)
Performance may be impaired.
Consider installing (if you have a spare
PCI slot) or replacing your card with an
Ultra 320 HBA. Make sure the last
device on the bus is terminated.
See table below. If the SCSI bus differs
from the recommended specification for
the drive, performance of either the
drive or the bus may be impaired.
Consider replacing your card with one
of the recommended HBAs.
Purchase and install one of the
recommended HBAs into an unused
64-bit PCI expansion slot. See table
below.
No?
Yes?
Yes?
No?
No?
4You are ready to install the
drive.
Yes
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Figure 3: checking the SCSI ID
Example
SCSI IDs
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Step 2: Check the drive’s SCSI ID
1Determine whether you need to change the SCSI ID from the default of 6.
For most operating systems you can run HP Library & Tape Tools to check your computer’s
SCSI configuration. This will provide information about the SCSI bus and the SCSI IDs
currently in use. See page 30.
Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if
possible. If not, to equalize the electromagnetic charges, touch a bare metal part of the server
(such as the back plate) before you remove the tape drive from its bag.
2Change the tape drive’s SCSI ID, if necessary.
The SCSI ID is set using jumpers on a set of pins at the rear of the drive. Use tweezers or small
pliers to move the jumpers to the pattern corresponding to the ID you want, see Figure 3.
Spare jumpers are provided with the drive.
Your HP StorageWorks VS160 drive is shipped with a default SCSI ID of 6, but it can be
assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the
SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used
unless the tape drive is on a dedicated SCSI bus.
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Figure 4b: preparing mounting bay in a typical HP Proliant server
Figure 4a: preparing mounting bay
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Step 3: Prepare the mounting bay
Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is
disconnected from the mains power supply while you install the drive.
Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if
one is available. If not, after you have disconnected power from the server and removed the
cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive
before installing it.
1Assemble the necessary tools and materials:
• Phillips screwdriver
• Flat-bladed screwdriver (if your server uses slotted screws)
• Torx screwdriver (if your server uses torx screws)
• Your server manuals (for reference during installation)
2Perform a normal system shutdown and turn off the server and any connected peripherals.
Disconnect all devices from the power supply.
3Remove the cover and front panel from the server, as detailed in your server’s documentation.
As you work inside the server, you may have to disconnect the SCSI cable or power cable
from other devices to maneuver the new drive into place. If you have to do this, make a note
of their position and connections so you can put them back correctly later.
4Remove the front filler panel from a spare, 5¼-inch bay of your server, as illustrated. With some
servers, you must also remove the half-height device divider.
The internal tape drive requires adequate air flow to dissipate the heat resulting from
continuous drive operation. The server must provide forced cooling and be capable of
drawing 3 cfm (0.08 m3/minute or 5.1 m3/hour) of air through the tape drive at 40oC
ambient operation. It is important to keep the cooling holes in the rear and the grill in the front
of the tape drive clear of any obstructions that may hinder the air flow and to ensure that all
fans in your server are in place and operational. Make sure that empty bays have the
appropriate blanking plates installed so that airflow is maintained.
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Figure 5a: attaching mounting rails in a typical HP ProLiant 530 or 570 server
Figure 5b: attaching mounting screws in a typical HP ProLiant 350 or 370 server
M3 mounting
screws (ML350)
M3 offset mounting
screws (ML370)
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Step 4: Attach mounting hardware
If your server requires special rails or other hardware to install the tape drive, mount them on
the tape drive in this step.
If your server does not require special mounting hardware, proceed to “Step 5: Install the
drive” on page 17 now.
HP ProLiant servers
Different models of server require different mounting methods. The server may also
incorporate a locking mechanism to hold the tape drive in place. See “Step 7: Secure the
drive” on page 21.
Please check your HP ProLiant server documentation to ascertain the correct method of
mounting, and to check whether mounting hardware is provided with the server.
Mounting rails
Some HP ProLiant servers, such as ML530 and ML570, require mounting rails. These may be
metal or plastic rails attached to the server's drive bay filler panel.
1Use a regular Phillips screwdriver to attach the appropriate rails. Use the M3 screws provided
with the tape drive, as shown in Figure 5a.
Ensure you do use the M3 screws provided - the rails may be attached to the filler panel by
screws of a different thread/size type and these should not be used. If in doubt, refer to your
HP ProLiant server documentation.
Mounting screws
Other HP ProLiant server models, such as ML350 and ML370, only require the use of special
locating screws with no mounting rail.
1Use a T8 Torx screwdriver to attach the appropriate screws. You may need to purchase the
M3 screws separately. Position the screws, as shown in Figure 5b.
• HP ProLiant ML350: Use M3 mounting screws. These have a thicker head than the standard
M3 screws.
• HP ProLiant ML370: Use M3 offset mounting screws. These have a thick offset piece and a
thicker head than the standard M3 screws.
Other servers
Attach the appropriate mounting hardware. Refer to the manufacturer’s documentation for
instructions.
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Figure 6: installing the drive
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Step 5: Install the drive
1Slide the tape drive into the open bay, aligning the rails with the slots in the bay, as shown in
Figure 6.
If your server does not use mounting hardware, check that the holes in the chassis are aligned
with the holes in the side of the tape drive.
Do not secure the drive with screws at this point because you may have to move the drive to
get the cables into place.
Orientation
The internal tape drive may be installed top side up, left side down or right side down. Do
not install it upside down. Check your server documentation to check what orientations it
supports.
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2
SCSI controller
connection
SCSI ribbon
cable
SCSI ribbon
cable (correctly
terminated)
2
1
Figure 7: attaching power and SCSI cables
tape
drive
power supply
power cable
power
cable
1
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Step 6: Attach power and SCSI cables
To support the high performance of the tape drive it is important to use a suitably-rated SCSI
cable.
1Check your server or HBA documentation to ensure that the SCSI bus and cabling supports up
to Ultra 160 bus speeds. We recommend that you attach the SCSI ribbon cable supplied with
the tape drive to the SCSI host bus adapter.
2Attach a spare power cable from the server's internal power supply to the power connector, as
shown in Figure 7, item 1.
3Attach a spare connector on the server or HBA’s SCSI ribbon cable to the SCSI connector of
the drive, as shown in Figure 7, item 2.
4If the drive is the last device on the SCSI chain, make sure that the SCSI cable is terminated
correctly. (The cable supplied with the tape drive is terminated correctly.)
Where should the SCSI terminator be?
Termination must be present at two and ONLY two positions on the SCSI bus—at the
beginning of the SCSI bus and at the end of the SCSI bus. Termination is normally enabled
by default on the HBA and most internal SCSI cables have a terminator attached. This will
usually be a small, rectangular block of plastic attached to the cable end and marked ‘SCSI
Terminator’.
Therefore, assuming the HBA is the first device on the bus, you should check that the second
terminator is placed after the last device, as shown in Figure 7, item 2.
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Figure 8a: securing drive to mounting hardware
Figure 8b: securing drive, no mounting hardware
plastic rail
server latch
use M3 screws
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