HP VS160 - StorageWorks DLT Tape Drive User manual

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Internal drives - contents
Pre-Installation
Before you start page 3
Backup software and drivers page 5
Using the CD-ROM page 7
Installing the tape drive
Step 1: Check the SCSI connection page 9
Step 2: Check the drive’s SCSI ID page 11
Step 3: Prepare the mounting bay page 13
Step 4: Attach mounting hardware page 15
Step 5: Install the drive page 17
Step 6: Attach power and SCSI cables page 19
Step 7: Secure the drive page 21
Step 8: Verify installation page 23
Using the tape drive
Your HP StorageWorks VS160 tape drive page 25
Use the correct media page 27
Register your tape drive page 29
Diagnostic tools page 30
Optimizing performance page 31
Troubleshooting page 33
Understanding the LEDs page 38
Problems with cartridges page 42
Other sources of information page 43
Replacing your tape drive page 44
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Copyright © 2004 by Hewlett-Packard Development Company, L.P.
December 2004
Part Number: A7569-96001
Hewlett-Packard Company makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use
of this material.
This document contains proprietary information, which is protected by copyright. No part of
this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard. The information contained in this document is
subject to change without notice.
Microsoft®, MS-DOS®, MS Windows®, Windows®and Windows NT®are U.S.
registered trademarks of Microsoft Corporation.
DLTtape, the DLTtape logo, Super DLTtape and the Super DLTtape logo are trademarks of
Quantum Corporation registered in the U.S.A. and other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided ”as is” without warranty of any kind and is
subject to change without notice. The warranties for Hewlett-Packard Company products are
set forth in the express limited warranty statements for such products. Nothing herein should
be construed as constituting an additional warranty.
Printed in the U.K.
Product Details
Write your tape drive details here so you can find them easily if you need them. The model name is on the
front of the drive and the product and serial numbers are on a label on the bottom of the drive.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:
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Before you start
The HP StorageWorks VS160 tape drive is a high-capacity, high-performance streaming tape
drive. It is installed into a spare drive bay in your server. Before starting to install your tape
drive, you should consider the following.
Which operating systems are supported?
HP StorageWorks VS160 drives can be connected to servers running under Windows®.
Refer to the “HP StorageWorks Tape Software Compatibility” topic on our World Wide Web
site (www.hp.com/go/connect) for more information about the operating system versions
that are supported.
.How do I the connect the tape drive to my server’s SCSI bus?
Your tape drive is attached to the SCSI bus of the host server via a spare connection on the
internal SCSI ribbon cable. You will need a properly installed and configured SCSI host bus
adapter (HBA) or a built-in SCSI controller on your server. For optimum performance your tape
drive should be connected to an Ultra 160 or Ultra 320 host bus adapter or SCSI controller
using a correctly terminated, LVDS-compatible ribbon cable with a spare 68-pin, high-density
(HD), wide SCSI connector.
For most servers we recommend that you use the terminated SCSI ribbon cable supplied with
the drive, see page 19. We also recommend that the drive is the only device on the SCSI bus.
Do not connect more than two tape drives per SCSI controller. Do not attach the drive to the
same SCSI bus as your disk drive or to a RAID controller, unless it is a ProLiant server with a
Smart Array 6i RAID controller.
Why is the SCSI bus type important?
The SCSI bus type determines the speed at which data can be transferred between devices on
the bus and the maximum length of cable that can be used. HP StorageWorks VS160 tape
drives are high performance Ultra 160 SCSI devices with a maximum burst transfer speed of
160 MB/second. To benefit from this level of performance, it is important to ensure that the
drives are connected to a SCSI bus of a similar or higher specification. This means that you
need:
•An Ultra 160 or Ultra 320 SCSI bus. Ultra 160 SCSI supports the maximum bus speed of
160 MB per second; Ultra 320 SCSI exceeds this.
•LVD-rated SCSI cabling and terminators. The LVD interface and cable supplied with the drive
enable the data to be transferred at the drive's maximum rate and provide a maximum cable
length of 12 meters.
If you attach the drive to a lower specification SCSI bus, it may still work, but data will not be
transferred as quickly. For example, on a single-ended (SE) Ultra 2 SCSI bus the maximum
burst transfer speed of the drive is 40 MB/second and the maximum cable length is restricted
to 3 meters. See also Table 1, “supported SCSI bus types,” on page 9.
Note The drives are not compatible with high voltage differential (HVD) SCSI devices.
How can I check the SCSI bus type?
We strongly recommend that you use HP Library & Tape Tools to check your server’s current
SCSI configuration. This will provide information about the SCSI bus and the SCSI IDs in use.
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HP Library & Tape Tools is the recommended diagnostic and support tool for your HP tape
storage product. It is available as a free download from the HP web site and is supported on
nearly all major operating systems.
See www.hp.com/support/tapetools for compatibility information, updates and the
latest version of the tool.
What are the mounting requirements for the tape drive?
Mounting bay
You need one industry standard, 5¼-inch, half-height bay in which to install the
HP StorageWorks VS160 tape drive. Maximum power requirements are 2.1 A at 5 V and
2.7 A at 12 V.
Mounting hardware
Note M3 screws are supplied with the tape drive to secure it to the mounting bay.
For many servers, no mounting tray or rails are required. Devices simply slide into the server’s
chassis and are fixed with screws. Other servers have built-in trays or rails. Rail kits for a
number of industry-standard servers may be available. For more details refer to:
www.hp.com/go/connect.
Some servers use non-standard mounting rails and do not include spares. If this is the case
with your system, you will have to order these accessories from the server manufacturer before
you can install the tape drive.
Air flow requirements
The server must provide forced cooling and be capable of drawing 3 cfm (0.08 m3/minute
or 5.1 m3/hour) of air through the tape drive at 40oC ambient operation. Always operate
the tape drive within an ambient air temperature of no more than 40oC.
It is important to keep the cooling holes in the rear and the grill in the front of the tape drive
clear of any obstructions that may hinder the air flow and to ensure that all fans in your server
are in place and operational. Make sure that empty bays have the appropriate blanking
plates installed so that airflow is maintained.
Do I need additional items for installation?
• You may need mounting hardware. See “What are the mounting requirements for the tape
drive?” above.
• If you do not have a spare, suitably rated SCSI connector on your server, a new HBA (also
known as a SCSI card) will be required. The SCSI bus rating should match or be higher than
the SCSI rating of your tape drive. See Table 1, “supported SCSI bus types,” on page 9 for
recommended HBAs. For specific details relevant to your server model please refer to
www.hp.com/go/connect. You will need to purchase and install the new HBA into an
unused, 64-bit PCI expansion slot within your server before installing your tape drive. (The
kit can also be installed in a 32-bit PCI expansion slot, but performance may be degraded.)
Refer to our World Wide Web site for recommended products, configurations and ordering
information: www.hp.com/go/connect or www.hp.com/support/dlt.
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Backup software and drivers
Backup software
For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach environment, where the tape drive is attached to
a standalone server, you can use backup software that is designed for a single server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Legato, Yosemite and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be
found on our connectivity web site.
1Go to our connectivity web site: www.hp.com/go/connect and select tape backup.
2Select software compatibility.
3Select your combination of operating system and tape drive model in the table. A list of
supported backup applications is displayed.
4Make sure you have a backup application that supports HP StorageWorks VS160 tape drives
and download any upgrades or patches, if required.
Drivers
Windows users
After you connect the tape drive, download the HP driver from our web site: www.hp.com/
support, see “Step 8: Verify installation” on page 23.
Refer to the accompanying README file for specific installation instructions for Windows
2000, Windows XP and Windows Server 2003 drivers.
Note: We recommend that you install drivers from the web rather than the Windows
Hardware Installation Wizard, because the HP drivers fully support the performance of your
tape drive.
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install your
product
buy media
online
troubleshoot
with L&TT
learn about your
product
register your
product
Figure 1: the
HP StorageWorks Tape CD-ROM
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Using the CD-ROM
The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive
with utilities for getting the best performance from your tape drive.
Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and
to verify and troubleshoot performance after installation. It helps you to:
• Install your product, which includes access to drivers, an installation check, and
performance information and tools
• Learn about your product
• Register your product
•Buymediaonline
• Troubleshoot with HP Library & Tape Tools.
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Figure 2: checking the SCSI connection
SCSI ribbon
cable
68-pin internal
LVD/SE connector
(Use this connector)
SCSI HBA
SCSI ribbon
cable
50-pin internal SE
connector
(Do not use)
68-pin internal
SE connector
(Do not use)
tape drive
The example shows an
Ultra 160 HBA
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Step 1: Check the SCSI connection
Use the following questions to help you check your SCSI connection. As long as you have a
spare drive bay in your server you should have a spare connection on the internal SCSI bus.
You need to ensure it is the correct SCSI bus type. Windows users can use HP Library & Tape
Tools to check the SCSI bus type, see page 30. If you answer ‘Yes’ to all these questions, you
are ready to install your tape drive. If you answer ‘No’, you will probably need to purchase
and install additional items. For product details, go to www.hp.com/go/connect.
table 1: supported SCSI bus types
SCSI Bus Type Transfer Speed Supported
Ultra 160 LVD Up to 160 MB/s Yes. This is a recommended configuration.
Ultra 320 LVD Up to 320 MB/s Yes. This is a recommended configuration.
Ultra 2 LVD Up to 80 MB/s Yes, but this is not recommended
Ultra single-ended,
wide
Up to 40 MB/s Yes, but this is not recommended as it will restrict
performance. Do not connect to a narrow SCSI bus.
High Voltage
Differential
Up to 40 MB/s No. The drive will not work and you may damage
the drive or controller
1Is there a spare SCSI port on
the server’s internal SCSI
bus?
3Will the drive be the only
device on the bus? This is the
recommended configuration.
Do not connect to a RAID
controller channel.
2Are the SCSI ribbon cable
and HBA card rated at Ultra
160 or higher? (Make sure
the ribbon cable is
terminated. See page 19.)
Performance may be impaired.
Consider installing (if you have a spare
PCI slot) or replacing your card with an
Ultra 320 HBA. Make sure the last
device on the bus is terminated.
See table below. If the SCSI bus differs
from the recommended specification for
the drive, performance of either the
drive or the bus may be impaired.
Consider replacing your card with one
of the recommended HBAs.
Purchase and install one of the
recommended HBAs into an unused
64-bit PCI expansion slot. See table
below.
No?
Yes?
Yes?
No?
No?
4You are ready to install the
drive.
Yes
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Figure 3: checking the SCSI ID
Example
SCSI IDs
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