HP ProCurve 1600M User manual

HP TopTools for
Hubs & Switches
User Guide

a

HP TopTools for Hubs & Switches
User Guide

Hewlett-Packard Company
8000 Foothills Boulevard, m/s 5551
Roseville, California 95747-5551
http://www.hp.com/go/procurve
© Copyright 1986-2000 Hewlett-Packard Company
All Rights Reserved.
This document contains information which is protected by
copyright. Reproduction, adaptation, or translation without prior
permission is prohibited, except as allowed under the copyright
laws.
Applicable Product
HP TopTools for Hubs & Switches J2569R
Trademark Credits
Microsoft Windows®, Windows 95®, Windows 98®, Windows
2000®, Microsoft Windows NT®, Microsoft Internet Explorer®
and MSIE® are U.S. registered trademarks of Microsoft
Corporation.
Ethernet is a registered trademark of Xerox Corporation.
Unicenter and TNG are registered trademarks of Computer
Associates International, Inc.
IBM Tivoli and IBM NetView are registered trademarks of
International Business Machines Corporation.
Disclaimer
The information contained in this document is subject to change
without notice.
HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF
ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this
material.
Hewlett-Packard assumes no responsibility for the use or
reliability of its software on equipment that is not furnished by
Hewlett-Packard.
U.S. Government Restricted Rights
The software and any accompanying documentation have been
developed entirely at private expense. They are delivered and
licensed as “commercial computer software” as defined in DFARS
252.227-7013 (Oct 1988), DFARS 252.221-7015 (May 1991), or
DFARS 252.227-7014 (Jun 1995), as a “commercial item” as
defined in FAR 2.101(a), or as “Restricted computer software” as
defined in FAR 52.227-19 (Jun 1987)(or any equivalent agency
regulation or contract clause), whichever is applicable. You have
only those rights provided for such Software and any
accompanying documentation by the applicable FAR or DFARS
clause or the HP standard software agreement for the product
involved.
Warranty
A copy of the specific warranty terms applicable to your Hewlett-
Packard products and replacement parts can be obtained from
your HP Sales and Service Office or authorized dealer.

iii
Contents
1 Quick Start
Starting HP TopTools for Hubs & Switches . . . . . . . . . . . . . . . . . . . . . 1-1
Getting Around in HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Viewing Your Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Group Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Examining Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Configuring and Monitoring Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Viewing Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optimizing Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
How to Get Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
2 Introduction
Introduction to HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
HP TopTools for Hubs & Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Network Devices Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Viewing a List of Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Group Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Network Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
HP Devices Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Learning to Use HP TopTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
HP TopTools Technical Product Support . . . . . . . . . . . . . . . . . . . . . . . 2-9

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3 System Requirements
Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
4 Discovering Your Devices
Beginning Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Discovery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Selecting Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Adding Devices for Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Configuring Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Troubleshooting Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Inventory of Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
5 Alerts
Interpreting the Alert Log - Automatic Fault Finding . . . . . . . . . . . 5-1
Launching the Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Acknowledging Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Closing Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Sorting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Filtering Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Selecting Alert Log Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Selecting Alert Log Filters - Topology . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Selecting Alert Log Filters - Custom Groups . . . . . . . . . . . . . . . . . . . . . 5-8
Selecting Alert Log Filters - Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Configuring Action on Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
6 Networking Devices
Listing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Configuring Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Selecting Actions for Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
SNMP/Trap Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Device Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Node Port Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

v
Custom Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Searching for Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
7 Group Policies
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Viewing the Devices in a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Adding a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Modifying a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Configuring Group Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
General Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
SNMP System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Checking Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Alert Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Setting Fault Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Advanced Switch Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Automatic Broadcast Control (ABC) . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Internet Group Management Protocol (IGMP) . . . . . . . . . . . . . . . . . . 7-13
The Spanning Tree Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Security Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
8 Viewing Your Maps
Displaying Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Map Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Launching a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Using the Panner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Launching the Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Options for Displaying Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Changing Map Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Locating a Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

vi
9 Monitoring Network Traffic
Using Traffic Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reading the Traffic Information Gauges . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Reading the Segment Histogram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Selecting Segment Groups and Segments . . . . . . . . . . . . . . . . . . . . . . . 9-4
Setting Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Displaying the Network Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Options Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Who Are the Top 5 Talkers? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Other Top Talkers Not in Selected Minute . . . . . . . . . . . . . . . . . . . . . . 9-9
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Top5 View Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Locating A Segment or End Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Traffic Data Collector Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Traffic Data Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Traffic Data Collector Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Troubleshooting Traffic Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Connection to Server Lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
10 Planning for Network Growth
Meeting the Challenges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Using Network Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Planning with the Network Performance Advisor . . . . . . . . . . . . . . 10-2
Starting the Network Performance Advisor . . . . . . . . . . . . . . . . . . . . 10-3
Creating a New Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Modifying Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Viewing a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Reorganize Your Current Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Recommendation Details Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
Add or Upgrade Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Recommendation Details Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Top Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Inventory of End Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-17

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When There Are No Recommendations . . . . . . . . . . . . . . . . . . . . . . . 10-18
Controlling Data Storage—Administration . . . . . . . . . . . . . . . . . . . 10-18
How the Network Performance Advisor Collects Data . . . . . . . . . 10-19
Understanding HP Sampling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Traffic Data Collector Performance . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Potential Problems with Data Collection . . . . . . . . . . . . . . . . . . . . . . 10-21
Segments Excluded from Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Segments that do not have Devices with Sampling Capability . . . . 10-22
Segments not Selected for Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
11 Quality of Service
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Viewing All Currently Configured QoS Policies . . . . . . . . . . . . . . . . 11-4
Configuring QoS for Specific Devices (IP Addresses) . . . . . . . . . . 11-4
Adding a Policy for a Specific IP Address . . . . . . . . . . . . . . . . . . . . . . 11-5
Configuring a QoS Policy for IP Type of Service (ToS) . . . . . . . . . 11-6
ToS Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
How To Configure a ToS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8
Configuring a QoS Policy for Specific Protocols . . . . . . . . . . . . . . . . 11-9
Configuring a QoS Policy for a Specific VLAN . . . . . . . . . . . . . . . . . 11-11
12 Accessing Hub Features
Device Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Viewing Device Identity Information . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
Interpreting Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Reading the Performance Gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Global Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5
Port Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7
Configuring Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7
Fault Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-8
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9

viii
Configuring IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-11
Bridge Enable/Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-12
Backup Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-12
Configuring Load Balancing—Switching Hubs . . . . . . . . . . . . . . . . . 12-13
Support URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-14
13 Managing Switches
Displaying Switch Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Status - Overview Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Port Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Switch Identity Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Configuring Switch Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
Fault Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8
IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-9
Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-10
Steps for Configuring CoS Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-15
Assigning a Monitoring Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
Setting Device Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-17
HP ProCurve Stack Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-18
VLAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-20
Support/Management URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-23
14 Setting Up Security for a Device
Device Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Manager/Operator Password Combinations . . . . . . . . . . . . . . . . . . . . 14-2
The Function of Community Names . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-3
Configuring for Community Names . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-5
Hub Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-6
Address Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-7

ix
Authorized Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8
Eavesdrop Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8
Send Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8
Disable Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-9
Setting Security Policy for Selected Ports . . . . . . . . . . . . . . . . . . . . . 14-9
The Hub Intrusion Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-10
Switch Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-11
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-11
Configuring Port Security—Planning . . . . . . . . . . . . . . . . . . . . . . . . . 14-12
Configuring Authorized IP Managers . . . . . . . . . . . . . . . . . . . . . . . . . 14-14
Overview of IP Mask Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15
Configuring Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-16
Switch Intrusion Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-18
Notice of Security violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-18
Operating Notes for Port Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-20
Identifying the IP Address of an Intruder . . . . . . . . . . . . . . . . . . . . . . 14-20
Proxy Web Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-21
Security Violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-21
Intrusion Flag Status for Entries Forced Off of the Intrusion Log . 14-21
15 Performing Diagnostics
Performing a Ping/Link Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Rebooting a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-2
Resetting a Hub to Factory Default Settings . . . . . . . . . . . . . . . . . . . 15-3
Resetting a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-4
Producing a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-5
16 Downloading Software
The Software Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1
Starting the Software Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-2
Viewing the Software Updates Available on the TopTools Server . . 16-7
The HP Download Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-9
Obtaining New Software from HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-9

x
How to Update the Map Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-12
A Appendix A
Agent Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Verifying Device Agent Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Preparing Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Device Network Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Globally Assigned IP Network Addresses . . . . . . . . . . . . . . . . . . . . . . A-3
Configuring IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Index

1
Quick Start
This chapter provides a quick overview of important tasks that you can
perform with HP TopTools for Hubs & Switches.
■Starting HP TopTools for Hubs & Switches
■Examining Alerts - Find/Fix/Inform
■Configuring and Monitoring Your Devices
■Viewing Your Network Traffic
■Optimizing Your Network
■How to Get Support
Starting HP TopTools for Hubs &
Switches
To start HP TopTools for Hubs & Switches:
1. Click on the HP TopTools icon. Your browser will display the home page of
the TopTools application.
2. In the TopTools home page, click on the Home button in the navigation
frame, or click on the image of the switch.
3. Select Hubs & Switches Home from the Home button menu.

1-2
Quick Start
Starting HP TopTools for Hubs & Switches
Figure 1-1. Home Page for HP TopTools for Hubs & Switches
Getting Around in HP TopTools
The browser-based tabbed presentation of HP TopTools makes it easy to
access the page you need to perform management tasks. Click on a button in
the navigation frame on the left side of the home page to see a list of tasks and
features, then select a task from the list to open that page in the browser.
To go back to a previous page, click on the back arrow at the top of the browser
window, or right-mouse-click in the page and select back.
Use the tabs or buttons at the top of a page to go quickly from task to task.
Click on the Home button and select Hubs & Switches Home to return to the HP
TopTools for Hubs & Switches home page.
The online help provides detailed information on how to perform HP TopTools
tasks, as well as information about devices that are not manageable with the
browser.
Navigation Frame Page area

Quick Start
Viewing Your Network Devices
1-3
Viewing Your Network Devices
Devices
To view a list of your network devices, click on the Devices button in the
navigation frame and select Device Types from the menu. Click on the
Networking Devices folder to display each network device showing its type,
connectivity status, the number of new and open alerts, and its management
capability.
Right-mouse-click on a hub or switch and select Properties (Device View) from
the menu to launch the Device View (formerly the Closeup View). You can
perform many configuration tasks in the Device View.
See the chapter Networking Devices for more information about the Devices
page.
Maps
To display a graphical representation of your physical network topology, click
on the Maps button in the navigation frame, then double-click on a network
in the Maps page. The default display is your local network. You can add more
networks to be discovered in the Settings - Discovery page. Click on the
Settings button in the navigation frame and select Discovery.
Double click on a hub or switch icon in the map to display the Device View,
where you are able to perform configuration functions.

1-4
Quick Start
Policies
Figure 1-2. An Example of a Subnet Map
Using the Panner
The panner lets you easily focus in on a portion of your map. If it is not already
displayed in the lower right corner of the map, select the Show Panner button
to display the panner. In the Panner window, drag a rectangle around the
portion of your network that you would like enlarged in the map view.
Click on the Fit to Window button to restore the map to its original size.
See the chapter Managing Your Maps for more detailed information on using
maps.
Policies
Quality of Service
Quality of Service is a method for classifying and prioritizing traffic in a
network. You can establish a traffic priority policy to control and improve the
throughput of data. This allows the more important traffic to move through
the network at acceptable speeds regardless of the bandwidth usage.
Panner

Quick Start
Examining Alerts
1-5
The Quality of Service feature available in HP TopTools for Hubs & Switches
allows you to set up consistent traffic prioritization policies across the
ProCurve switches in your network. The Class of Service features can be
configured on an individual switch using the switch’s console or web browser
interface.
Click on the Policies button in the navigation frame and select Quality of Service
from the menu.
See the chapter Quality of Service for more detailed information on these
features.
Group Policies
Use Group Policies to automatically configure several features. To use Group
Policies, the devices must be capable of management by a browser. The
automatic management features include:
■Automatic checking of device firmware versions
■Sending all alerts to the HP TopTools management station (enabled by
default)
■Switch Configuration
•Automatic Broadcast Control
•IP Multicasting
•Spanning Tree Protocol
■Security Configuration by Group
■Alert Configuration by Group
See the chapter Group Policies for more information.
Examining Alerts
The bottom half of the HP TopTools for Hubs & Switches home page displays
the Alert Log.
Figure 1-3. Alert Log

1-6
Quick Start
Configuring and Monitoring Devices
The Alert Log’s “Find/ Fix/Inform”capability helps you proactively manage
your network by displaying network traps and problem conditions in one
easily accessible browser page. Click on the Alerts button in the navigation
frame and select View Alerts to open the Alerts page. Click on an alert in the
list at the top of the Alerts page to view more detailed information about that
alert.
See the chapter Alerts for more detailed information about the Alert page.
See Configure Action on Alerts for information on configuring actions to
take when certain types of events occur.
Configuring and Monitoring Devices
The Device View displays a graphical representation of a device. The Device
View of an HP hub or switch can be accessed in the following ways:
■Click on the Devices button in the navigation frame and select Device
Types. Select Networking Devices. Double-click on a device in the Devices
page.
■Double-click on a device in the Topology list.
■Double click on a device in the topology map.
■Click on a device in the Device page, then select Properties (Device View)
from the Actions menu at the top left of the Devices page.
■Right-mouse-click on a device in a map and select Properties (Device View)
from the menu.
Figure 1-4. List of Networking Devices

Quick Start
Configuring and Monitoring Devices
1-7
Note Double-clicking on a device in the Devices page that is not a hub or switch
will display information about the device’s identity and status.
Note Double-clicking on an HP device that does not support a browser interface
will launch the Closeup View of the device in a separate window if you are at
the management station.
Figure 1-5. Device View - Status Page
The tabs in the Device View page provide access to various configuration
features for the device. You can enable and disable individual ports (click on
the port to select it), or click on the Select All Ports button to enable or disable
all the ports of a device in one step.
See Configuring Your Device for more information about using the Device
View. To obtain generic SNMP information about devices that cannot be
managed with a browser, select Properties from the Actions menu at the top of
the Devices page.
Use the online help to obtain more information about configuring devices that
cannot be managed in a browser.

1-8
Quick Start
Viewing Network Traffic
Viewing Network Traffic
To look at the traffic bottlenecks in your network in real time, click on the
Performance button in the navigation frame and select Traffic Monitor from the
menu.
Figure 1-6. Traffic Monitor Page
The performance gauges at the top of the page display measurements of five
important attributes affecting the performance of your network for a selected
segment. The histogram below the gauges displays the value of an attribute,
such as broadcasts/sec, for the segments in a selected segment group.