HP ProLiant StorageWorks NAS 2000s User manual

Quick Start
Guide
366578- 002
hp StorageWorks
NAS Service Release 2
Product Version: 2
Final Edition(July 2004)
Part Number: 366578-002
This guide applies to installation of the NAS Service Release 2. Use this
guide in conjunction with the documentation shipped with HP
StorageWorks NAS 1200s, 2000s, 4000s, and 9000s systems.
Where similar information exists in this guide and other documentation,
the information in this guide should be used; it is the most current.
See the HP web site for additional updates and release notes:
http://www.hp.com/go/nas

© Copyright 2004 Hewlett-Packard Development Company, L.P.
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Printed in the U.S.A.
NAS Service Release 2 Quick Start Guide
Second Edition (July 2004)
Part Number: 366578-002

Contents
3NAS Service Release 2 Quick Start Guide
Contents
1 Service Release 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . .5
HP StorageWorks NAS Service Release 2 CD. . . . . . . . . . . . . . . . . .7
Installing the Service Release on a cluster . . . . . . . . . . . . . . . . . .8
Updates to the WebUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Disk and volume management . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Cluster resource management. . . . . . . . . . . . . . . . . . . . . . . . . . .10
SAN connection for XP/VA. . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Online volume growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Additional support and functionality. . . . . . . . . . . . . . . . . . . . . . . . .11
Support for Secure Path 4.0C-7 . . . . . . . . . . . . . . . . . . . . . . . . .11
S4U2 functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
HP Web Jetadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Serviceability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
SATA support for NAS solutions. . . . . . . . . . . . . . . . . . . . . . . .13
Microsoft Windows Storage Server 2003 Feature Pack . . . . . . . . . .13
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
ProLiant Support Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Microsoft Windows Storage Server 2003 updates . . . . . . . . . . . . . .14
Microsoft Windows Storage Server 2003 hotfixes . . . . . . . . . . . . . .14
Uninstalling the Service Release. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
HP StorageWorks NAS Web User Interface . . . . . . . . . . . . . . .15
Windows Storage Server 2003 Feature Pack . . . . . . . . . . . . . . .15
ProLiant Support Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Microsoft hotfixes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

4 NAS Service Release 2 Quick Start GuideNAS Service Release 2 Quick Start Guide
Information updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
NAS 1200s memory upgrade option . . . . . . . . . . . . . . . . . . . . .17
Windows Services for UNIX® (SFU) . . . . . . . . . . . . . . . . . . . .17
Setting up print services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up print spools on a cluster. . . . . . . . . . . . . . . . . . . . . . .18
Setting up an AppleTalk share . . . . . . . . . . . . . . . . . . . . . . . . . .18
Installing the AppleTalk Protocol . . . . . . . . . . . . . . . . . . . .18
Installing File Services for Macintosh . . . . . . . . . . . . . . . . .19
Setting AppleTalk Protocol Properties. . . . . . . . . . . . . . . . .19

5NAS Service Release 2 Quick Start Guide
1
Service Release 2
Overview
This guide documents enhancements and changes made to the
HP StorageWorks NAS 1200s, 2000s, 4000s, and 9000s.
Service Release 2 supersedes Service Release 1 and is an all
inclusive update package. Service Release 1 is not required prior
to installing Service Release 2.

6 NAS Service Release 2 Quick Start Guide
Table 1 summarizes the features for each platform.
Table 1: Feature Summary
Feature 1200s 2000s 4000s 9000s
Updates to WebUI
Updates to Disks and
Volumes tab XXX
Updates to Cluster Resource
Management XX
SAN Connection for XP/VA X X
Online Volume Growth X X
Additional Support and Functionality
Support for Secure Path
4.0C-7 XX
S4U2Functionality XXXX
HPWebJetadmin XXXX
SATA Hard Drive Support* X X X
Microsoft®Windows®Storage Server 2003 Feature Pack
Microsoft Exchange
Support XX
ProLiant Support Pack XXX
Microsoft Windows Storage
Server 2003 Updates XXXX
Microsoft Hotfixes XXXX
*Note: Additional hardware and software is required. See the following
web site for information:
http://www.hp.com/go/nas

NAS Service Release 2 Quick Start Guide 7
HP StorageWorks NAS Service Release 2 CD
To view the contents of the NAS Service Release CD, insert the
CD into the CD-ROM drive of your NAS device. A menu with
the following choices is displayed:
■Install Service Release 2
— Updates to WebUI
— Microsoft Feature Pack
— ProLiant Support Pack
— Microsoft Hotfixes
■Rapid Launch 2.7.134
— Tool used to configure NAS devices on a network
■Documentation
— Feature Pack Deployment Guide
— Feature Pack Installation Guide
— Feature Pack Release Notes
— OVG Application Notes
— Service Release 2 Quick Start Guide
—Readme
■Support and Drivers
— Link to the HP Support and Drivers web site
■Adobe Acrobat Reader
— Get Adobe Acrobat Reader—Opens a link to the Adobe
web site so that Adobe Acrobat Reader can be
downloaded.

8 NAS Service Release 2 Quick Start Guide
The NAS Desktop can be accessed via a directly connected
keyboard, mouse, and monitor, through Remote Desktop, or by
using an Integrated Lights-Out port.
Note: If the CD does not automatically start, navigate to the drive
where the CD is located and double-click
setup.exe .
Note: Complete installation of the Service Release requires a reboot
of the NAS device.
Installing the Service Release on a cluster
If installing the Service Release on a cluster, follow these
instructions.
To install updates on a cluster:
1. Migrate all cluster resources to the node that is not being
updated.
2. Run the Service Release 2 CD on the node from which the
cluster resources were moved.
3. Restart the updated cluster node after the installation
completes.
4. Migrate all cluster resources to the node of the cluster that
was just upgraded.
5. Run the Service Release 2 CD on the node that has not yet
been upgraded.
6. Restart the updated cluster node after the installation
completes.

NAS Service Release 2 Quick Start Guide 9
Updates to the WebUI
Service Release 2 adds no new functionality to Service Release 1,
only bug fixes. The following list includes new functionality
included in Service Release 1 and Service Release 2.
Note: Updates to the WebUI require the installation of Microsoft
hotfix KB824024, “Win32 DiskDrivePartion Class Does Not Return
Extended Partition Information.” This hotfix is installed with the WebUI
component during installation.
Disk and volume management
■Mount—Allows the user to change the current mount point
for a specific volume. The user can specify a drive letter for a
mount point or an empty directory.
■Format—Allows the user to format the volume through the
WebUI. Adjustable parameters are the Volume Label and
User Allocation Size.
■Removable Mount Point—Allows the user to remove the
mount point of the volume through the WebUI.
■Properties—Displays the properties of a select volume.
Properties include Disk volume resides on, volume label,
mount points, file system, size, free space, volume type, and
allocation unit size.

10 NAS Service Release 2 Quick Start Guide
Cluster resource management
■Print Spooler resource information has been added to the
WebUI.
■The cluster share permissions for NFS and CIFS are no
longer default. The defaults for the previous release were
ALL MACHINES read-only for NFS and Everyone
read-only for CIFS. The administrator can now assign the
appropriate cluster share permissions necessary, all within the
WebUI.
■The ability to modify existing cluster resources is now
included in the WebUI. The Modify option opens up a
Cluster Administrator session through Remote Desktop.
SAN connection for XP/VA
The SAN Connection wizard has been updated to include support
for the XP and VA on the NAS 4000s and 9000s.
Online volume growth
Online volume growth (OVG) is currently only supported on the
EVA 5000. With OVG users are now able to configure and
manage array devices via the WebUI. On a software level, the
following tasks can be performed:
■Create a LUN
■Delete a LUN
■Extend a LUN
To download the HP StorageWorks VDS hardware provider,
go to:
http://www.hp.com
1. In the search field enter: VSS/VDS Hardware Providers
2. Press Enter.

NAS Service Release 2 Quick Start Guide 11
Additional support and functionality
Support for Secure Path 4.0C-7
The NAS 4000s and 9000s support the latest version of
SecurePath, 4.0C-7, which supports connectivity to XP storage
arrays.
XP uses emulation types in the creation of LUNS. Secure Path
4.0C-7 allows these emulation types to be visible to a host. In
addition, custom volume sizes (CVS’s) become visible. A CVS
allows creation of a 500MB LUN on an XP.
S4U2 functionality
Windows Server 2003 Active Directory now has support for the
S4U2Proxy extension to the Kerberos protocol. This extension
allows services in the domain to act on behalf of a user.
Therefore, you do not have to install the Server for NFS
Authentication dll on domain controllers on a Windows Server
2003 domain for Server for NFS to authenticate domain users.
For more information on the S4U2Proxy, consult the S4U2Self
topic in the following URL:
http://msdn.microsoft.com/msdnmag/issues/03/04/SecurityBriefs/
default.aspx
Note: The S4U2 functionality does not work until the domain
functional level is elevated to Windows Server 2003.
To elevate the functional level to Windows Server 2003:
1. On the Windows 2003 domain controller, open Active
Directory Domains and Trusts.
2. In the console tree, right-click the domain for which you want
to raise functionality, and then click Raise Domain
Functional Level.
3. In Select an available domain functional level, click
Windows Server 2003.
4. Click Raise.

12 NAS Service Release 2 Quick Start Guide
NFS Authentication is still the primary user name mapping
authentication method used for domain mappings. If NFS
Authentication fails it will try to use S4U2. Thus, the NFS
Authentication dll is still the primary method with S4U2 being
the backup method.
HP Web Jetadmin
HP Web Jetadmin is a simple peripheral management software
for remotely installing, configuring, and managing a wide variety
of HP and non-HP network peripherals using only a standard Web
browser. The following URL provides additional feature
information, plus a link to download the software:
http://h10010.www1.hp.com/wwpc-JAVA/offweb/vac/us/en/en
/network_software/wja_overview.html
Serviceability
The HP StorageWorks NAS devices use the same offsite and
onsite notification utilities as that of a standard ProLiant server.
This functionality allows for both the end customer and HP to
monitor the hardware performance of the NAS device while it is
in use. This functionality is delivered through both the standard
HP System Insight Manager (HPSIM), which ships with all NAS
devices by default, and through HP Open Service Event Manager
(OSEM), which is an additional service offering through HP.
Onsite notification works through HPSIM where the onsite
administrator monitors status and receives notifications of
problems through SNMP traps. To enable this, the customer
needs to install HPSIM on the NAS network and direct the NAS
device to send its traps to the unit with HPSIM installed. For
more information on how to do this, refer to the HPSIM
documentation.
Offsite notification works similar to that of HPSIM, the
difference being that OSEM alerts HP service of both impending
and actual hardware failures. This allows HP service to
preemptively notify the customer of problems with their hardware
and start the process of resolving the issue without customer
intervention. To obtain this functionality, the OSEM software

NAS Service Release 2 Quick Start Guide 13
needs to be installed on the NAS network, preferably on the
HPSIM unit. For further information regarding OSEM, refer to
the OSEM documentation.
SATA support for NAS solutions
Information regarding SATA hard drive support on NAS
solutions can be found at:
http://www.hp.com/go/nas
Microsoft Windows Storage Server 2003
Feature Pack
Updated functionality of the NAS 1200s and 2000s allows you to
offload the data storage function and overhead from Microsoft
Exchange Server to a dedicated NAS storage device for better
performance and reliability.
Requirements
To use Microsoft Exchange Server, the NAS device:
■Must be running Microsoft Exchange Server 2003.
■Must have an Exchange Server and Windows Storage
Server-based NAS unit (1200s or 2000s).
■Cannot be clustered.
■Should use no more than 1500 mail boxes.
■Must be using the Distributed File System (DFS) service. The
DFS service provides the consolidated drive mapping and
links that are required to access remotely stored Exchange
databases and transaction logs on a Windows Storage Server
computer.
Refer to the Microsoft Feature Pack Installation Guide and the
HP StorageWorks Storage Release Feature Pack Deployment
Guide for complete installation and configuration information.

14 NAS Service Release 2 Quick Start Guide
ProLiant Support Pack
This upgrade to version 7.10 includes several updates to drivers
and utilities.
The following ROM Flash updates are also available on the CD:
■CP004620-380G3 ROM Flash (P29) v2004.05.01
■CP004617-580G2 ROM Flash (P27) v2004.05.02
■CP004426-SA 5i ROM Flash v2.58
■CP004557-iLo ROM Flash v1.55
Use the Smart Components to update your servers to the latest
BIOS versions.
Note: Copy the Smart Component to a directory on the hard drive
and change to that directory. The file is a self-extracting executable
with a file name based on the Smart Component number. From that
drive and directory, execute the file.
Microsoft Windows Storage Server 2003
updates
Includes the latest updates to Microsoft Windows Storage
Server 2003.
Microsoft Windows Storage Server 2003
hotfixes
Includes the latest hotfixes to Microsoft Windows Storage
Server 2003.

NAS Service Release 2 Quick Start Guide 15
Uninstalling the Service Release
If you need to uninstall the Service Release for any reason, follow
the instructions below.
Each component installed by the Service Release must be
uninstalled individually. Follow the uninstall instructions below
for each component.
HP StorageWorks NAS Web User Interface
This component cannot be uninstalled. If the WebUI is not
functioning properly, run the Service Release again.
Windows Storage Server 2003 Feature Pack
This component can be uninstalled through the Add/Remove
Programs applet. The Add/Remove Programs applet is available
in the Control Panel listed as Windows Storage Server 2003
Feature Pack.
ProLiant Support Packs
The ProLiant Support packs cannot be uninstalled. To revert to a
previous version of a driver, obtain a copy of the SmartStart and
Support Software CD version 7.0 and install the specific
SmartComponent for the driver you would like to revert. These
SmartComponents can also be downloaded from the HP support
web site.

16 NAS Service Release 2 Quick Start Guide
Microsoft hotfixes
Microsoft hotfixes can be uninstalled through the Add/Remove
Programs applet. The Add/Remove Programs applet is available
in the Control Panel. It is recommended that the hotfixes be
uninstalled in the opposite order they were installed. The Service
Release installs the hotfixes in the order listed below; reverse the
order when uninstalling:
KB819639
KB819696
KB824105
KB824146
KB823182
KB828035
KB825119
KB824141
KB824145
KB838238
KB832483
KB831654
KB828028
KB832894
KB826823
KB832250
KB833167
KB835732
KB828741
KB837009
KB837001
KB840374
KB840141
KB839643
KB839272

NAS Service Release 2 Quick Start Guide 17
Information updates
The following sections provide updated information about your
NAS device.
NAS 1200s memory upgrade option
The NAS 1200s now supports a memory upgrade option from
512 MB to 1 GB. This Service Release is not required for this
upgrade.
Note: Remove any hardware upgrades, such as memory, prior to
returning a NAS 1200s to HP for service or maintenance. HP is not
responsible for hardware upgrades that are not removed.
Windows Services for UNIX® (SFU)
SFU is provided with the NAS products solely to supply the
Server for NFS Authentication dll for installation on domain
controllers. If your NAS server came with a Microsoft Windows
Services for UNIX® (SFU) version 3.0 CD, it requires a product
licensing key that is no longer available. The latest version, SFU
3.5 or later does not require a key and can be downloaded for free
from:
http://www.microsoft.com/windows/sfu/downloads/default.asp
Note: Neither version of SFU is to be installed on the NAS Server.
NFS Authentication installation instructions are found in the NAS
Administration Guide in the Microsoft Services for NFS chapter. Also,
please see the note on S4U2 functionality on page 9 of this
document.
Setting up print services
The following web site provides detailed information for using
file and print services with Windows Server 2003, which also
applies to use with Windows Storage Server 2003:

18 NAS Service Release 2 Quick Start Guide
http://www.microsoft.com/technet/prodtechnol/windowsserver200
3/technologies/fileprint/default.mspx
The link for “Checklist: Setting up a Printer” is particularly
useful, and is also available via the online Windows Storage
Server 2003 help by clicking Start > Help and Support, and
then searching on “Checklist: Setting up a Printer.”
Setting up print spools on a cluster
The following Microsoft Q article provides step-by-step
instructions for setting up print spools on a cluster:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q197046
Setting up an AppleTalk share
The following information is an addendum to the chapter,
“Folder, Printer, and Share Management,” in the NAS
Administration Guide.
AppleTalk shares can be set up only after AppleTalk Protocol and
File Services for Macintosh have been installed on the NAS
server.
Note: AppleTalk shares should not be created on clustered resources
as data loss can occur due to local memory use.
Installing the AppleTalk Protocol
To install the AppleTalk Protocol:
1. From the desktop of the NAS server, click Start, navigate to
Settings-Network Connections. Right-click Local Area
Connection, and then click Properties.
2. Click Install. The Select Network Component Type dialog
box is displayed.
Figure 1 is an example of the Select Network Component
Type dialog box.

NAS Service Release 2 Quick Start Guide 19
Figure 1: Local Area Connection Properties page, Install option
3. Select Protocol and click Add.
4. Select AppleTalk Protocol and click OK.
Installing File Services for Macintosh
To install File Services for Macintosh:
1. Select Maintenance from the WebUI interface.
2. Select Remote Desktop.
3. Open Add/Remove Programs from the Control Panel.
4. Click Add/Remove Windows Components.
5. Double-click Other Network File and Print Services.
6. Select File Services for Macintosh then click OK.
7. Click Next.
8. Click Finish.
Setting AppleTalk Protocol Properties
To set AppleTalk Protocol properties:
1. From the WebUI, click the Shares tab.
2. Click Sharing Protocols.
3. Click the AppleTalk radio button, then choose Properties.

20 NAS Service Release 2 Quick Start Guide
4. Insert login message, if desired.
5. Under Security, “Enable client authentication with,” choose
Apple Clear Text or Microsoft.
To set up AppleTalk shares, from the WebUI:
1. Click Shares.
2. Click Shares again.
3. Click New.
4. Type in the share name and share path.
5. Check Apple MacIntosh. Uncheck other file types if
necessary.
6. Click AppleTalk Sharing.
7. Enter a user limit.
8. Enter password information.
9. Indicate whether the share has read only permission or read
write permission.
10. After all AppleTalk Sharing information is entered, click OK.