HP StorageWorks SSL1016 User instructions

HP Library and Tape Tools (L&TT) is a free, robust diagnostic tool for all of HP's tape storage and magneto-optical storage products.
Targeted for a wide range of users, it is ideal for customers who want to verify their installation, ensure product reliability, perform
their own diagnostics and achieve faster resolution of tape device issues.
L&TT performs firmware upgrades, verification of device operation, failure analysis and a range of utility functions. Performance tools
assist in troubleshooting bottlenecks and system configuration checks warn of common host issues. It also provides seamless
integration with HP support by generating and e-mailing test results and support tickets.
HP Support will require the use of L&TT to troubleshoot most device issues, so it is recommended that a support ticket is pulled and
the device assessment test is run before calling.
Operating systems currently supported include HP-UX, Microsoft® Windows®, Linux, OpenVMS, Solaris and Mac OS X.
Features & Benefits
Features & BenefitsFeatures & Benefits
Features & Benefits
Free, easy to install and easy to use diagnostic tool
Downloaded and installed from HP.com ( http://www.hp.com/support/tapetools ) in less than five minutes
Intuitive user interface requires no customer training
Choose between local installation or running from a remote installation, CD or memory stick
Reduce product downtime through preventative maintenance, fast issue diagnosis with corrective actions
Automated, smart firmware downloads, updates and notifications
Comprehensive device analysis and troubleshooting tests
First level failure analysis of both the device and system without HP involvement
Troubleshoot system performance issues through the use of analysis tools
Identify the most common host system configuration issues
Provides a direct link to the ITRC web-based troubleshooting content
Seamless integration with HP's hardware support organization
Generate and e-mail support tickets to the support center for faster service and support
Provides an all-inclusive source of device information for HP support center
Get the most out of your device through access to operational, health and usage data in the support ticket
Drive health, life, usage, utilization, performance
Media health, life, usage (Ultrium only)
Backup quality (Ultrium only)
Integration with HP's TapeAssure service ( http://www.hp.com/go/tapeassure )
What's New
What's NewWhat's New
What's New
L&TT is frequently updated and developed to:
Support all of HP's latest tape storage products including the virtual tape D2D and VLS devices
Provide the most effective support and diagnostics for these products in the industry
Run on the latest versions of the most commonly used operating systems
For details of new features in any particular release, please refer to the release notes located with the L&TT download on HP's
support web pages or in the L&TT user guide.
It is highly recommended that the latest version of L&TT is used at all times as the support of even older products can benefit from
improvements in the latest releases of the tool.
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Overview
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HP Library and Tape
HP Library and TapeHP Library and Tape
HP Library and Tape
Tools
ToolsTools
Tools
L&TT download location: http://www.hp.com/support/tapetools
Automatic device
Automatic deviceAutomatic device
Automatic device
discovery
discoverydiscovery
discovery
L&TT automatically scans the system for supported devices when the tool is started. By default, only the
current number of devices found is displayed during the I/O scan. Additional information such as host
adapters, drivers, and matching of embedded drives to the associated library can also be shown during
the scan process. Scan results can be saved in an event log and attached to a support ticket email if
necessary.
Ethernet Device Access
Ethernet Device AccessEthernet Device Access
Ethernet Device Access L&TT can communicate with HP tape Libraries with LTO 5 tape drives over the drive's Ethernet port
allowing L&TT functions to be executed without needing to install it on the host server. See the user guide
for details.
Device Identification &
Device Identification &Device Identification &
Device Identification &
Listing
ListingListing
Listing
L&TT identifies and displays a list of all products connected to the system by product group or by
connection. Tabs allow the user to toggle between the following commands in this area of the main
screen: scan, by product, by connection, and instructions.
By product displays four categories: libraries/autoloaders, drives, enclosures/processors, and
other devices; all with the specific device address.
By connection shows all products connect to the system by the HBA they are connected to; aids in
understanding system I/O performance issues.
Device Information
Device InformationDevice Information
Device Information
Screen
ScreenScreen
Screen
All of the main functions of L&TT are displayed in this window. The content of the window depends on
the device and tool function selected. Device information may include a visual presentation of the
product, compatible media, and cartridge (media) inventory for all the drives and slots. General product
information such as product ID, drive technology, mechanism serial number, firmware revision, SCSI
target ID, and SCSI LUN will also be displayed.
Firmware from Web
Firmware from WebFirmware from Web
Firmware from Web If 'check for updates on Web' is enabled in the preferences menu, L&TT will automatically look for new
firmware files for each supported device on the system when the application is run. If files are found, the
application will ask the user if they should be downloaded to the application. By default, the latest
firmware files for the devices on the system will be shown. L&TT will scan the local firmware folder and if
the latest versions are not present, it will automatically select them for download. Users then perform the
standard firmware update function to perform the actual update to each device.
Firmware Management
Firmware ManagementFirmware Management
Firmware Management This L&TT functionality allows easy upgrades to the storage product firmware. By default, the tool will
select all of the devices that have newer revisions of firmware in the L&TT firmware file folder. L&TT
automatically matches the appropriate firmware files to each storage device. If multiple versions of
firmware are available, selection boxes can be used to select the desired file. All drives are downloaded
in parallel to reduce update time. All firmware update processes provide final results which can be saved
in an events log and sent to HP support if necessary.
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Product Highlights
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Performance Tools
Performance ToolsPerformance Tools
Performance Tools Effects of poor system performance can range from increased mechanical wear to missed backup
windows. There may also be increased cleaning requests or reduced media life due to multiple passes of
the media over the tape drive head. This all leads to decreased customer satisfaction. L&TT offers users a
variety of performance analysis tools to identify where bottlenecks may exist in a system. These tools will
help assess the system allowing the user to:
Verify that the tape drive operates at specified transfer rates
Verify that the disk subsystem can provide data that fast
Verify that the disk subsystem can accept restored data at the expected rates
Test Functions
Test FunctionsTest Functions
Test Functions L&TT provides several standard and advanced tests that can be used to check the performance of or to
diagnose issues with storage hardware. After each test is run, test results can be reviewed and are
included in the application's event log. A user may perform the following tests on libraries and
autoloaders:
Device Self Test (internal self-test of the device)
Device Analysis Test (analysis of the device logs)
Library Exerciser Test (exercise the robotics and robot drive hardware)
Library Read Write Test (exercise the robotics and drives together)
Media IDs Test (link media cartridge ID to barcode)
A user may perform the following tests on drives:
Tape Drive Assessment Test (15 minute comprehensive health check)
Media Assessment Test (comprehensive media health check for Ultrium)
Device Self Test (internal self-test of the device)
Device Analysis Test (analysis of the device logs)
Connectivity (ability of the host to communicate with the device)
Media Validation (determine quality of the media)
Read/Write (verify the ability of the drive to read/write data independent of the storage
application) - superseded by the Assessment Test
Support Tickets
Support TicketsSupport Tickets
Support Tickets L&TT will automatically generate a support ticket based on information that the application determines
about the system. This information can be used to diagnose the issues with the storage hardware. The
tool can automatically email the support ticket to the HP service and support organization to assist the
help desk technician in resolving the issues. Browser links to common HP Web sites are also provided.
Support tickets can also be used to find out operational and usage information from the device. Ultrium,
in particular, has a very useful support ticket categorized into user friendly sections rather than basic
device logs.
System Configuration
System ConfigurationSystem Configuration
System Configuration
Checking
CheckingChecking
Checking
Checks the configuration of the server that L&TT is running on for services such as RSM (Windows) that
should not be running during backups. Also checks driver versions and Insight Manager agents giving
warnings if issues are found.
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Product Highlights
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TapeAssure service
TapeAssure serviceTapeAssure service
TapeAssure service
integration
integrationintegration
integration
Provides TapeAssure monitoring status and access to the configuration, log files and recent tickets for
that service. See http://www.hp.com/go/tapeassure for details and downloads for TapeAssure.
Auxiliary Menu
Auxiliary MenuAuxiliary Menu
Auxiliary Menu
Commands
CommandsCommands
Commands
L&TT uses pull-down menu commands that provide the user with the following access or functionality:
Load previously generated support ticket
Retrieve firmware files from the web
Sign-off and close the application
Change options that set the behavior and display characteristics for L&TT
Enable factory overrides when supplied a password from the HP service and support organization
Run non-device specific utilities such as system configuration checks
Run a custom script written by the HP service and support organization
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Product Highlights
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Device Support
Device SupportDevice Support
Device Support NOTE:
NOTE:NOTE:
NOTE: This list may include discontinued products and is shown for compatibility purposes only.
Tape Libraries (includes HP/Compaq Storage& Surestore families)
Tape Libraries (includes HP/Compaq Storage& Surestore families)Tape Libraries (includes HP/Compaq Storage& Surestore families)
Tape Libraries (includes HP/Compaq Storage& Surestore families)
HP SSL2020 AIT library HP ESL9595L1 tape library
HP MSL5026DLX tape library HP ESL9595S2 tape library
HP MSL502S2 tape library HP ESL9595SL tape library
HP MSL5026SL tape library HP ESL9326D tape library
HP MSL5030 tape library HP ESL9326DX tape library
HP MSL5052S2 tape library HP ESL9326SL tape library
HP MSL5052SL tape library ESL G3 series libraries
HP MSL5060 tape library HP Tape Library Model 2/15
HP TL895 tape libraries HP Tape Library Model 3/30
HP TL891 tape libraries HP Tape Library Model 2/28
HP MSL6060 tape library HP Tape Library Model 4/48
HP MSL6030 tape library HP Tape Library Model 2/20
HP ESL 712e tape library HP Tape Library Model 4/40
HP ESL 630e tape library HP Tape Library Model 6/60
HP ESL322e tape library HP Tape Library Model 8/80
HP 286e tape library HP Tape Library Model 10/100
HP ESL E-series multi-cabinet library with Cross Link HP Tape Library Model 6/140
HP EML E-series libraries HP Tape Library Model 6/100
HP ESL9322 tape library HP Tape Library Model 10/180
HP ESL9595 tape library HP Tape Library Model 20/700
HP ESL9322 extended tape library HP MSL2024 tape library
HP ESL9595 extended tape library HP MSL4048 tape library
HP ESL9198SL tape library HP MSL8096 tape library
HP ESL9322L1 tape library HP MSL G3 libraries using the library extender kit
HP ESL9322S2 tape library
Tape Autoloaders (includes HP/Compaq Storage & Surestore families)
Tape Autoloaders (includes HP/Compaq Storage & Surestore families)Tape Autoloaders (includes HP/Compaq Storage & Surestore families)
Tape Autoloaders (includes HP/Compaq Storage & Surestore families)
HP Tape Autoloader Model 1/8 HP 818 DLT autoloader
HP Tape Autoloader Model 1/9 HP 20/40 GB DAT DDS-4 autoloader
HP SSL1016 tape autoloader HP DAT 24x6 tape autoloader
HP DLT1 1280 tape superloader HP DAT 40x6e tape autoloader
HP AIT 35 GB autoloader HP DAT 72x6 tape autoloader
HP 418 DLT autoloader HP DAT 72x10 tape autoloader
HP 718 DLT autoloader HP 1/8 G2 tape autoloader
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Compatibility Information
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Virtual Library Systems and D2D Backup Systems (includes HP families)
Virtual Library Systems and D2D Backup Systems (includes HP families)Virtual Library Systems and D2D Backup Systems (includes HP families)
Virtual Library Systems and D2D Backup Systems (includes HP families)
HP D2D Backup Systems HP 9xxx Virtual Library Systems
HP 1xxx Virtual Library Systems HP 12xxx Virtual Library Systems
HP 6xxx Virtual Library Systems HP Virtual Library System 300 Gateway
Removable Disk Backup Systems (Support via hosted RDX utility)
Removable Disk Backup Systems (Support via hosted RDX utility)Removable Disk Backup Systems (Support via hosted RDX utility)
Removable Disk Backup Systems (Support via hosted RDX utility)
HP RDX Removable Disk Backup System
Storage Area Network (SAN) (includes HP Storage & Surestore families)
Storage Area Network (SAN) (includes HP Storage & Surestore families)Storage Area Network (SAN) (includes HP Storage & Surestore families)
Storage Area Network (SAN) (includes HP Storage & Surestore families)
HP Interface Manager HP Network Storage Router E1200 & E2400
ESL Interface Manager HP Network Storage Router E1200-160 & E2400-
160
HP Bridge FC 4/2 HP Network Storage Router N1200
HP Bridge FC 4/1 (HVDS) HP N1200-320 4Gb Network Storage Router
HP Bridge FC 2/1 (LVDS)
Tape Drives (includes HP/Compaq Storage & Surestore families)
Tape Drives (includes HP/Compaq Storage & Surestore families)Tape Drives (includes HP/Compaq Storage & Surestore families)
Tape Drives (includes HP/Compaq Storage & Surestore families)
HP Ultrium 3280 tape drives
HP Ultrium 3000 tape drives
HP Ultrium 1840 tape drives
HP Ultrium 1760 tape drives
HP Ultrium 960 tape drives
HP Ultrium 920 tape drives
HP Ultrium 460 tape drives
HP Ultrium 448 tape drives
HP Ultrium 232 tape drives
HP Ultrium 230 tape drives
HP Ultrium 215 tape drives
HP SDLT 600 tape drives
HP SDLT 320 tape drives
HP DLT 80 tape drives
HP DLT 70 tape drives
HP DLT1 tape drives
HP DLT VS160 tape drives
HP DLT VS80 tape drives
HP DAT320 tape drives (SCSI and USB)
HP DAT160 tape drives (SCSI and USB)
HP DAT72 tape drives (SCSI and USB)
HP DAT40 tape drives (SCSI and USB)
HP DAT24 tape drives (SCSI and USB)
HP DAT8 tape drives
HP DDS-4 tape drives
HP DDS-3 tape drives
HP DDS-2 tape drives
HP Tape 6000 tape drives
HP Tape 5000 Plus tape drives
HP AIT 35/70 GB tape drives
HP AIT 50/100 GB tape drives
HP AIT 100/200 GB tape drives
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Compatibility Information
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Magneto-Optical Storage (includes HP Storage& Surestore families)
Magneto-Optical Storage (includes HP Storage& Surestore families)Magneto-Optical Storage (includes HP Storage& Surestore families)
Magneto-Optical Storage (includes HP Storage& Surestore families)
HP Optical Disk Drive 1300t HP Optical Jukebox 320ex
HP Optical Disk Drive 2600fx HP Optical Jukebox 330fx
HP Optical Jukebox 100st HP Optical Jukebox 440ex
HP Optical Jukebox 1200ex HP Optical Jukebox 40fx
HP Optical Jukebox 1200mx HP Optical Jukebox 40st
HP Optical Jukebox 125ex HP Optical Disk Drive 5200ex
HP Optical Jukebox 160ex HP Optical Jukebox 600fx
HP Optical Jukebox 160fx HP Optical Jukebox 600mx
HP Optical Jukebox 200fx HP Optical Jukebox 660ex
HP Optical Jukebox 20xt HP Optical Jukebox 700mx
HP Optical Jukebox 2200mx HP Optical Jukebox 80ex
HP Optical Jukebox 220mx HP Optical Jukebox 80fx
HP Optical Jukebox 300mx HP Optical Jukebox 80st
HP Optical Jukebox 300st HP Optical Disk Drive 9100mx
Ultra Density Optical Storage (includes HP families)
Ultra Density Optical Storage (includes HP families)Ultra Density Optical Storage (includes HP families)
Ultra Density Optical Storage (includes HP families)
HP Optical Disk Drive 30ux HP Optical Jukebox 2300ux
HP Optical Jukebox 700ux HP Optical Jukebox 3800ux
HP Optical Jukebox 1000ux HP Optical Jukebox 7100ux
HP Optical 1100ux
HP Optical Jukebox 1900ux
Operating System
Operating SystemOperating System
Operating System
Support
SupportSupport
Support
L&TT is supported on the following operating systems:
Microsoft Windows 2000 Server SP4, Advanced Server & Datacenter Server
Microsoft Windows 2003 (& R2) (x86, x64 & ia64) Editions
Microsoft Windows 2008 (x86, x64 & ia64) Editions
Microsoft Windows 2008 R2 SP1 (x86, x64 & ia64) Editions
Microsoft Windows XP (x86, x64 & ia64) Editions
Microsoft Windows Vista SP2 (x86, x64) Editions
Microsoft Windows 7 SP1 (x86, x64) Editions
VMware on Microsoft Windows - (limited support, standalone drives only)
HP-UX 11i (PA-RISC)
HP-UX 11i v2 (PA-RISC & IPF)
HP-UX 11i v3 (PA-RISC & IPF)
Linux Red Hat 9.0 (x86)
Linux Red Hat EL 3 (x86, x86_64 & ia64)
Linux Red Hat EL 4 (x86, x86_64 & ia64)
Linux Red Hat EL 5 (x86, x86_64 & ia64)
Linux Red Hat EL 6 (x86, x86_64 & ia64)
Linux SUSE SLES 9 (x86 & x86_64)
Linux SUSE SLES 10 (x86, x86_64 & ia64)
Linux SUSE SLES 11 SP2 (x86, x86_64 & ia64)
OpenVMS 7.3-2 (Alpha)
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Compatibility Information
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OpenVMS 8.2-1 (Alpha, IPF)
OpenVMS 8.3 (Alpha, IPF)
OpenVMS 8.4 (Alpha, IPF)
Solaris 10 U9 (x86, SPARC, AMD64)
Mac OS X 10.4.11 (PPC, Intel)
Mac OS X 10.5 (Intel)
Mac OS X 10.6 (Intel)
NOTE:
NOTE:NOTE:
NOTE:
HP L&TT has not been tested in cluster environments.
NetWare is no longer supported from L&TT 4.3 - please use L&TT 4.2 SR1a for device support.
Tru64 is no longer supported from L&TT 4.5 - please use L&TT 4.4 for device support.
For a list of the last versions of L&TT that support older versions of operating systems please see
the L&TT user guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
QuickSpecs
HP Library and Tape Tools
HP Library and Tape ToolsHP Library and Tape Tools
HP Library and Tape Tools
Compatibility Information
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