HPRT HD2000 User manual

Label Printer
User Manual
HD2000
Xiamen Hanin Electronic Technology Co.,Ltd
ADD:
Room 305A,Angye Building,Pioneering Park,
Torch High-tech Zone,Xiamen,China.
Tel.:
[phone]
Fax:
[phone]
Web:
www.hprt.com

HD2000 User Manual
Contents
MANUAL INFORMATION.................................................................................................................. 1
Important Safety Instructions.......................................................................................................... 2
CHAPTER 1 INTRODUCTION..............................................................................................................5
1.1 Packing List......................................................................................................................... 5
1.2 Appearance and Components............................................................................................6
CHAPTER 2 SPECIFICATIONS.............................................................................................................7
Chapter 3 Installation & Usage........................................................................................................ 9
3.1 Media Loading....................................................................................................................9
3.2 Paper Jam......................................................................................................................... 11
3.3 Power Connection............................................................................................................13
3.4 Interface Cable Connection..............................................................................................13
3.5 Control Panel....................................................................................................................14
3.6 Parameter Setting............................................................................................................ 16
3.7 Self-Test............................................................................................................................ 18
3.8 LED Display....................................................................................................................... 18
3.9 Buzzer...............................................................................................................................18
3.10 Label Learning................................................................................................................ 18
CHAPTER 4 INTERFACE................................................................................................................... 19
4.1 USB Interface....................................................................................................................19
4.2 Other Optional Interfaces................................................................................................ 19
CHAPTER 5 PRINTER CLEANING...................................................................................................... 21
5.1 Cleaning Head.................................................................................................................. 21
5.2 Cleaning Sensors, Roller and/or Paper Path.................................................................... 21
CHAPTER 6 LABEL PRINTER UTILITY INSTRUCTIONS....................................................................... 22
6.1 Installation Preparation....................................................................................................22
6.2 Usage................................................................................................................................22
Chapter 7 Seagull Windows Driver Instructions............................................................................ 28
7.1 Introduction..................................................................................................................... 28
7.2 Installation Preparation....................................................................................................28
7.3 Installation........................................................................................................................29
7.4 Usage................................................................................................................................34
7.5 Label’s Width....................................................................................................................46
Chapter 8 BarTender Ultralite Instructions.................................................................................... 47
8.1 Introduction..................................................................................................................... 47
8.2 Installation Preparation....................................................................................................47
8.3 Installation........................................................................................................................48
8.4 Usage................................................................................................................................52

HD2000 User Manual
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Statement
This manual content may be altered without permission, and our company reserves the rights
to make changes without notice in technology, spare parts, hardware and software of the
products. If more information is needed about the products, please contact our company.
Without any written permission from our company, any section of this manual is prohibited to
be copied or transferred in any form.
Copyright
This manual is printed in 2017, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China
1.0 Version
Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Note: Due to continuous update of our product, the description of printer specification,
accessories, design in this manual may be slightly different. Please keep in kind prevail.

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MANUAL INFORMATION
This user manual contains basic information for product usage as well as for emergency
measures that may be required.
The installation and usage of printer driver, utility tool and HPRT BarTender Ultralite are also
included in the manual.

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Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to
prevent any hazard or material damage.
1.Safety warning
Warnings: The print head will become very hot during printing; avoid contact with the
print head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
2.Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands .
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
5. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material
resources. Household users should contact either the retailer where they purchased this
product, or their local government office for details of where and how they can conduct
environmentally safe recycling of such items. Commercial users should contact their suppliers
and check the terms and conditions of purchase contracts. This product should not be combined
with other commercial waste for disposal.

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Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking
following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend
paper supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is easily accessible at all times.
3.Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its affiliates
are not legally liable (United States excluded) for any damages, loss, costs, and/or expenses that
result from the breakdown, malfunction, and/or misuse of the product due to violation or
neglect of the operation and maintenance information and instructions provided by our
company, as well as from the unauthorized alteration, repair, and/or modification of the product
by the user and/or third party. We are not legally liable for any damages and/or issues resulting
from the use of options and/or parts that are not authentic or authorized products.

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4.WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material
resources. Household users should contact either the retailer where they purchased this
product, or their local government office for details of where and how they can conduct
environmentally safe recycling of such items. Commercial users should contact their suppliers
and check the terms and conditions of purchase contracts. This product should not be combined
with other commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.

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CHAPTER 1 INTRODUCTION
1.1 Packing List
Note:
1. Unpack the printer and keep the packing material in case you need to ship the printer in
the future.
2. Any damages exist, please contact the local dealer.
Printer Quick Start Guide CD
Power Cord USB Cable
(Varies by local or region)
Note：The packing materials are actually based on the order.

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1.2 Appearance and Components
￭Front View
￭Rear View
￭Inside View
Note：The views above are for your reference. Ports vary by your choice.

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CHAPTER 2 SPECIFICATIONS
(2/1)
Items
Parameter
Printing
Printing method
Direct Thermal printing
Resolution
203dpi(8dots/mm)
Printing speed
203mm/s Max.
Printing width
104mm Max.
Printing length
30 to 1200mm
Processor
32 bit RISC CPU
Memory
RAM
32MB
Flash
16MB
Detection
Sensors
Out of paper detection, Gap detection, Notch
detection,Black mark detection,TPH temperature
detection
Media
Types
Fan-fed or Roll-fed,Die-cut or continuous label
Width
1.5’’(38mm) – 4.64’’(118mm)
Thickness
0.003’’(60um) – 0.01’’(250um)
External Label roll diameter
8’’(200mm) Max.
Core diameter
0.5’’(12.7mm) Min.
Programming Language
TSPL, ZPL
Software
Label design
HPRT Bartender Ultralite
Driver
Windows 2000,XP,Vista,8,10
Resident Fonts
Bitmap fonts
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270°
rotatable and 10 times expandable in horizontal and
vertical directions
Barcode
1D
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E
(add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping
Bearer Bars, Codabar, Code 128 (subset A, B, C), EAN
128, RPS 128, UCC 128, UCC/EAN-128 K-Mart,
Random Weight, Post NET, ITF 14, China Postal Code,
HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar,
German Post Code, Planet 11 & 13 digit, Japanese
Postnet, I 2 of 5 with human readable check digit,
Standard 2 of 5, Industrial 2 of 5 , Logmars, Code 11,
Code 49, Cadablock
2D
PDF417, Data matrix code, Maxi Code, QR code,
Micro PDF417, Micro QR code, Aztec code
Code Pages
DOS437,720,737,755,775,850,852,855,856,857,858,
860,862,863,864,865,866,
Windows1250,1251,1252,1253,1254,1255,1256,125
7,1258 ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5)
Interfaces
USB & RS232C
Control Panel
Display
OLED
Status LED
Standby,Paper-out,Error,Power
Button
Up,Down,Return,Enter,Menu,Pause,Feed and
Backfeed
Power
Power input
AC 100-240V ,75W, 50/60Hz
Environment
Operation
41℉- 104℉(5℃-40℃),30% - 85% no condensing
Storage
-4℉- 122℉(-20℃-50℃),10% - 90% no condensing

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(2/2)
Items
Parameter
Physical
Characteristics
Dimension(L*H*W)
227mm*211.6mm*99.7mm
Weight
3.54kg,exclude consumables
Options & Accessories
External label roll holder for 8’’ OD label rolls
Cutter module
Peeler module
RFID tag encoder module
Agency Approvals
CCC,FCC,CE

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Chapter 3 Installation & Usage
3.1 Media Loading
3.1.1 Fanfold Media
1.According to the width of paper, adjust the paper guides.
2.Insert the paper into the entry slot.
Note: The media should be put in position, so that printer could automatically feed the
paper.

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3.1.2 External Paper Roll
If the paper roll is extremely large, users can load the paper roll outside(See the graph at right).
Pass the paper through the external feed slot and then through the paper guides. Adjust the
paper guides according to the paper width.

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3.2 Paper Jam
1.Press the cover open button and hold upwards to open the printer cover.
2.Press the printing group switch .

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3.Hold the printing group upwards.
4.Take out the jammed paper.
5.After removing the jammed paper, restall the media.

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3.3 Power Connection
1.Make sure the printer’s power switch is in the off position.
2.Connect the power cord to power receptacle.
3.Connect the other end of power cord to the outlet.
3.4 Interface Cable Connection
The standard for the printer’s interface cable is below:
- USB B-Type cable
- RS-232C cable
- RJ45 cable
Please follow the instructions to connect the cable.
1. Make sure the printer is off.
2. Please plug in the cables
Insert the RS232 cable into serial port.
Insert the USB B-Type cable into the USB port
Insert the RJ45 cable into the ethernet port.

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3.5 Control Panel

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3.5.1 Button Function
Menu
Enter the menu when standing by.
Feed
① When use continuous label media, printer will automatically feed a
standard distance;
③ Hold down Feed Button when power on, release the button after
hearing the a buzzer sound, printer configuration is printed out
Pause
Press this button when printer is working, the printing job stops and
stands by(flash); repeat this button, the printing continues.
Backfeed
Backfeed current label
Up Button
① Hold down this button when standing by to enter the Brightness
Sub-menu, the screen brightness can be set up;
② Choosing items when in “Menu”.
③ Choosing items when in “Parameter Setting”.
Down Button
① Hold down this button when standing by to enter the Darkness Sub-
menu,, the darkness can be set up;The print darkness turns down with
pressing this button. When the density reaches the lowest you hear a
long buzzer.
② Choosing items when in “Menu”.
③ Choosing items when in “Parameter Setting”.
Enter
①Confirm current setting/choice.
②Move the cursor under “Parameter Setting”
Return
Return to last menu.

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3.5.2 LED Indicators
LED
Status LED
Status
Standby
On
The printer stands by and ready to print
Out Of Paper
Flash
The printer is out of paper.
Error
Flash
An error occurs, the speed/times of flash indicates
different error status.
Power
ON
The power is normal
Flash/off
The power is abnormal or there is a problem of circuit
3.6 Parameter Setting
Users are able to set up parameters via two methods below ,such as baud rate, paper type, print
density, print width etc.
3.6.1 Utility Tool
There is a utility tool software that allows users to set up basic parameters, such as codepage,
self-test print, please refer to Utility Tool Manual.
3.6.2 Setting Manually
Menu Structure
Main Menu
Sub-menu
Description
1. Print Parameter
1.1 Print Speed
Set up printing speed
1.2 Darkness
Set up printing density
1.3 Gap Sensor
Set up transmissive sensor’s location
1.4 Print X Offs
Adjust the start point horizontally
1.5 Print Y Offs
Adjust start point vertically
1.6 Back Y Offs
Locate regular tear and cut position
2.User Setup
2.1 Language
Change system language
2.2 Brightness
Change brightness of back-light
2.3 Buzzer
Change the tone of buzzer
2.4 Default
Recover to default factory setting
2.5 Password
Set the password of Menu Setting
2.6 Update Firmware
Upgrade the version of firmware
3.Calibration
3.1 Label Learning
Label learning
4.Test
4.1 Print configuration
Print the printer configuration
4.2 Print test
Print the self-test page
4.3 Debug Mode
Print the original font of printer in order
to look into the error.
5.Interface
5.1 RS-232
Serial interface setting
6.Information
6.1 Serial NO.
Printer’s serial number
6.2 Model Name
The model name of printer
6.3 Firmware
The firmware version of printer
6.4 TPH Printed Length
The already printed length of printer
6.5 Date
The produce date of printer

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Parameter Settings
1. Print Parameter
Parameter
Description
Default
1.1 Print Speed
Adjust the printing speed
Options: (2-8)ips
5ips
1.2 Darkness
Adjust print density
Change print quality through change
of printer heat.
Options:(1-7) level
2
1.3 Gap Sensor
Adjust the photo interupter’s location
Options: Side Gap, Central Gap
None
1.4 Print X Offs
Adjust the start point horizontally
Options: (+00~ +89) dots
00
1.5 Print Y Offs
Adjust the start point vertically
Options: (+00~ +89) dots
00
1.6 Back Y Offs
Set stop position of label
Options: -89~+89dots
00
2. User Setup
Parameter
Description
Default
2.1 Language
Change menu language
(Language: English, Chinese Simplified)
English
2.2 Brightness
Adjust the brightness of back-light
Options: 0~3(“0”means close)
1
2.3 Buzzer
Adjust the buzzer volume
Value: 0~3
1
2.4 Default
Set the parameters to factory default
None
2.5 Password
Set the password to protect the parameters
Password value range: 0000~9999
1001
2.6 Update Firmware
Upgrade the version of firmware
None
3. Calibration
Parameter
Description
3.1 Label learning
Label calibration
4. Test
Parameter
Description
4.1 Print configuration
Print the printer configuration
4.2 Print test
Print out the pre-download test page to check whether the printer
can work normally.
4.3 Debug Mode
Print the original font of printer in order to look into the error.