HPRT Alpha User manual




ADD:5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China.
WEB:www.idprt.com
Rev.1.0

Alpha User Manual

Important Safety Instructions ..............................................................................................................1
Chapter 1 Introduction.........................................................................................................................4
1.1 Packing List.............................................................................................................................4
1.2 Appearance and Components................................................................................................5
1.3 Dimension ..............................................................................................................................7
Chapter 2 Specifications.......................................................................................................................8
Chapter 3 Installation & Usage ..........................................................................................................11
3.1 Media Loading......................................................................................................................11
3.1.1 Loading the Roll.........................................................................................................11
3.1.2 Loading the Ribbon ...................................................................................................13
3.2 Power Connection................................................................................................................16
3.3 Peripherals Connection........................................................................................................17
3.3.1 Interface Cable Connection.......................................................................................17
3.3.2 Bluetooth Connection...............................................................................................17
3.4 Detection..............................................................................................................................18
3.4.1 Continuous Paper......................................................................................................18
3.4.2 Labels ........................................................................................................................20
3.4.3 Punched Hole Label...................................................................................................22
3.4.4 Blackmark Paper........................................................................................................23
3.5 Operation Panel ...................................................................................................................24
3.5.1 Panel Introduction.....................................................................................................24
3.5.2 Indicator Instructions................................................................................................25
3.6 Basic Function ......................................................................................................................26
3.6.1 Power on/ Power off.................................................................................................26
3.6.2 FEED Button ..............................................................................................................26
3.6.3 Quick Calibration.......................................................................................................26
3.6.4 Print Self-test Page....................................................................................................27
Chapter 4 Interface ............................................................................................................................28
4.1 USB Interface........................................................................................................................28
4.2 Other Optional Interfaces ....................................................................................................29
Chapter 5 Maintenance & Adjustment ...............................................................................................31
5.1 Cleaning Media Sensor.........................................................................................................31
5.2 Cleaning Thermal Print Head ...............................................................................................31
5.3 Cleaning Roller and/or Paper Path.......................................................................................32
Chapter 6 Printer Utility Tool Instructions .........................................................................................33
6.1 Installation Preparation........................................................................................................33
6.2 Usage....................................................................................................................................33
Chapter 7 Seagull Windows Driver Instructions ................................................................................50
7.1 Introduction .........................................................................................................................50
7.2 Installation Preparation........................................................................................................50
7.3 Installation............................................................................................................................51
7.4 Usage....................................................................................................................................56

Alpha User Manual
7.4.1 Printing Preferences..................................................................................................56
7.4.2 Printer Properties......................................................................................................71
Chapter 8 BarTender Ultralite Instructions........................................................................................75
8.1 Introduction .........................................................................................................................75
8.2 Installation Preparation........................................................................................................75
8.3 Installation............................................................................................................................76
8.4 Usage....................................................................................................................................80
8.4.1 Page Settings.............................................................................................................80
8.4.2 label Edit....................................................................................................................89

Alpha User Manual
◼
This manual content may be altered without permission, and our company reserves the rights to
make changes without notice in technology, spare parts, hardware and software of the products. If
more information is needed about the products, please contact our company. Without any written
permission from our company, any section of this manual is prohibited to be copied or transferred
in any form.
◼
This manual is printed in 2019, the copyright belongs to Xiamen Hanin Electronic Technology Co.,
Ltd.
Printed in China
1.1 Version
◼
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.



Alpha User Manual
1
Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to prevent
any hazard or material damage.

Warnings: The print head will become very hot during printing; avoid contact with the print
head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.


1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands.
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.

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
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend paper
supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause damage
to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is always easily accessible.

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
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express written
permission is strictly prohibited. Use of the information contained in this manual is not subject to
any patent liability. This manual has been prepared with utmost care and attention to detail but may
contain certain errors and/or omissions. Our company is not legally liable for any damages resulting
from the use of the information in this manual. Our company and its affiliates are not legally liable
(United States excluded) for any damages, loss, costs, and/or expenses that result from the
breakdown, malfunction, and/or misuse of the product due to violation or neglect of the operation
and maintenance information and instructions provided by our company, as well as from the
unauthorized alteration, repair, and/or modification of the product by the user and/or third party.
We are not legally liable for any damages and/or issues resulting from the use of options and/or
parts that are not authentic or authorized products.

This mark shown on the product or its literature indicates that the corresponding item
should not be discarded at the end of its working life with other household waste. To
prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate marked items from other types of waste and recycle them
responsibly to promote the sustained reuse of material resources. Household users should contact
either the retailer where they purchased this product, or their local government office for details of
where and how they can conduct environmentally safe recycling of such items. Commercial users
should contact their suppliers and check the terms and conditions of purchase contracts. This
product should not be combined with other commercial waste for disposal.

.

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Chapter 1 Introduction
1.1 Packing List
1. Unpack the printer and keep the packing material in case you need to ship the printer in the
future.
2. Any damages exist, please contact the local dealer.


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1.2 Appearance and Components
￭
￭

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￭


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1.3 Dimension
Take printer Alpha as example.

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Chapter 2 Specifications
Item
Parameter
Printing
Printing Method
Thermal transfer/Direct thermal
Resolution
STD 203dpi,OPT 300dpi
Max.Printing Speed
5 ips (203dpi)
4 ips (300dpi)
Max.Printing Width
108 mm(203dpi),106 mm(300dpi)
Max.Pringting
Length
2,286 mm(203dpi),1,524 mm(300dpi)
Memory
RAM
128MB
Flash
256MB
Programming Language
ZPL-II,EPL-II,DPL
Detection
Sensor
Print Frame Open Detect, Ribbon End Detect, Paper Out
Detect, TPH Over Heating Detect,2 Fixed See-through
sensor, Full Range Reflective Sensor
Media
Types
Continuous Paper, Gap, Black Mark, Punched Hole
Label
Width
1''(25.4)-4.65''(118 mm), include the liner
Thickness
0.002''(60um)-0.01''(250um)
Label Roll Diameter
5''(127 mm) Max
Core Diameter
0.5''(12.7 mm), 1''(25.4 mm). 1.5''(38 mm)
Ribbon
Type
Wax, Wax/Resin, Resin
Width
1.18''(30 mm)-4.33''(110 mm)
Length
328'(100 m)
Core Diameter
0.5''(12.7 mm)
Software
Label Design
Software
HPRT Bartender Ultralite
Driver
Windows 7,8,10, server 2008,2012
CUPS for Linux and MAC OS
Resident
Fonts
Bitmap fonts
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270°rotatable
and 10 times expandable in horizontal and vertical
directions

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TTF fonts
Monotype CG Triumvirate™. 0°, 90°, 180°, 270°
rotatable
Item
Parameter
Download
Fonts
Bitmap fonts
90°, 180°, 270°rotatable and 10 times expandable in horizontal and
vertical directions
Asian fonts
16x16, 24x24. Traditional Chinese, Simplified Chinese, Japanese,
Korean, 90∘,180∘,270∘, rotatable and 8 times expandable in
horizontal and vertical directions
TTF fonts
90°, 180°, 270°rotatable
Barcodes
1D
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E (add on 2 &
5), I 2 of 5, Codabar, Code 128 (subset A, B, C), EAN 128, MSI,
Plessey, Telepen, GS1 DataBar, Standard 2 of 5, Industrial 2 of 5,
Code 11, Code 49
2D
PDF417, Data matrix code, QR code, Micro PDF417, Aztec code
Code Pages
850, 852, 437, 860, 863, 865, 857, 861, 862, 855, 866, 737, 851, 869,
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257,
UTF-8, UTF-16BE, UTF-16LE,
DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats
are converted by the software download
Interfaces
Standard
USB
Optional
RS232, Ethernet, Wi-Fi, Bluetooth
Control Panel
Power switch button, FEED button, 2 indicating LEDs
Power Supply
External AC/DC switching power adapter, AC 100V-240V/DC
24V/2A/48W, Peak 5A
Environment
Operation
5 to 50℃@ humidity 25% to 85% non-condensing
Storage
-40 to 60℃@ humidity 10% to 90% non-condensing
Physical
Characteristic
Dimension
(L*H*W)
252*201*181 mm
Weight
About 1.8 kg
Options & Accessory
Peeler Module, Cutter Module, External Label Roll Holder
Agency Approval
CE EMC (EN 55022 Class B), FCC EMC (Class A), CCC, RoHS

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Chapter 3 Installation & Usage
3.1 Media Loading

1.Pull and lift the cover. (e.g.: Alpha)
2.Pull the roll holders open and place the roll between them, then press down the locking tab.

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3.Press down the locking tab.
4.Pass the labels through label guides and adjust label guides to adapt to the label width.



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
1.Insert the right part of supply spindle and then the left part.
2.Press and release the printhead module.

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3.Insert the right part of rewind spindle and then the left part.
4.Rotate the ribbon rewind wheel until ribbon is pulled tightly.

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5.Close the printhead module. Then press the lock and close the cover slightly.
6.Press down the cover until it snaps closed.

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3.2 Power Connection
1.Connect the AC adapter to power receptacle.
2.Connect the power cord to AC adapter.
3.Connect the other end of power cord to the outlet.
：
⚫Use the original power adapter only. Avoid the damage caused by charging improperly.
⚫Please unplug the printer power cord if it is not in use for a long time.