HuddleCamHD 3X User manual

Please check HUDDLECAMHD.com for
the most up to date version of this document Ver 1.6 11/20
HuddleCamHD 3x
USB 2.0 PTZ CAMERA
INSTALLATION & OPERATION MANUAL

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Ver 1.6 11/20
Precautions………………………………………………………………………………………….
Safety Tips…………………………………………………………………………………………….
•Please read this manual carefully before using the camera.
•Avoid damage from stress, violent vibration or liquid intrusion during
transportation, storage or installation.
•Take care of the camera during installation to prevent damage to the camera
case, ports, lens or PTZ mechanism.
•Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you
may experience electrical shock.
•Keep the camera away from strong electromagnetic sources.
•Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for
extended periods of time.
•Do not clean the camera with any active chemicals or corrosive detergents.
•Do not disassemble the camera or any of the camera's components. If problems
arise, please contact your authorized dealer.
•After long term operation, moving components can wear down. Contact your
authorized dealer for repair.
In the Box………………………………………………………………………………………….
Supplied Equipment…………………………………………………………………………….
•3x Zoom USB 2.0 HD Video Conference Camera
•12V/2.0A DC Power Adapter
•USB 2.0 A-B cable (16ft / 4.9m)
•RS-232C Serial Control cable
•RS-232C to RS-485 adaptor cable
•Wall Mount
•IR Remote Controller
•Quick Start Guide

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Physical Description…………………………………………………………………………
1. Front View…………………………………………………………………………………….
1. Lens
2. IR Receiver
To receive IR remote controller signal.
3. Power LED
Blue LED lights when unit is powered, LED is dark for Stand-By status.
4. IR Receiver
To receive IR remote controller signal.
1
2
4
3

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2. Rear View……………………………………………………………………………………
5. USB 2.0 Interface
For connection to PC (USB 2.0 port. Will also function in a USB 3.0 port as USB 2.0
device).
6. DC12V In Socket
Only use the power adapter supplied with this camera.
7. IR Receiver
To receive IR remote controller signals.
8. RS232 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc...
9. RS485 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc...
5
6
7
8
9

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3. Bottom View…………………………………………………………………………………
1. Tripod / Wall Mount / Ceiling Mount
Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.

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Cable Connection Info…………………………………………………………………………
VISCA RS-232C - IN Reference………………………………………………………………
VISCA RS-485 - In Reference……………………………………………………………………
VISCA RS-485 IN

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OSD MENU……………………………………………………………………………………………..
On Screen Display Menu – Use the OSD menu to access and change the camera’s
settings.
Note: You cannot manually move the camera (pan / tilt) when the OSD menu is
visible on the screen.
The Dome OSD Menu is as follows:
•Protocol
oDome Address Default: 1
▪1 - 7
oDome Protocol Default: VISCA
▪VISCA, PELCO-D
oBaud Rate Default: 9600
▪2400, 4800, 9600, 38400
•Pan/Tilt
oIR Address Default: 1
▪1 - 3
oPan Speed Default: 14
▪1 - 24
oTilt Speed Default: 10
▪1 - 18
oPicture Freeze Default: Off
▪On, Off
oLoc Resume Default: Off
▪Off, 30, 60, 90
•Information
oVersion
oModel
oDate

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The Lens OSD Menu is as follows:
•Exposure
oBrightness Default: 50
▪1 – 255 (increments of 5)
oBacklight Default: Off
▪On, Off
oAE (Auto Exposure) Default: Auto
▪Auto, Shutter
oShutter Default: 1/30
▪1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150, 1/180,
1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000, 1/1250,
1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000,
1/10000
oANTI-Flicker Default: 60
▪50 / 60
•Color
oHue Default: 50
▪1 - 100
oSaturation Default: 50
▪1 - 100
oSharpness Default: 50
▪1 - 127
oWB (White Balance) Default: Auto
▪Auto, Manual
oColor Temp Default: 4900
▪4000 – 5400 (increments of 100)
•Image
oImage Flip Default: Off
▪Mirror, Off, All, Flip
oFrame (frames per second) Default: 30
▪25 / 30
oImage Mode Default: Normal
▪Clear, Bright, Beauty, Normal

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IR Remote Controller (Note: Some buttons do not operate for all camera models)
1. Reset:
Restarts the camera and restores it
to Factory Default settings.
(Note: Will delete all memory).
2. Camera Selection
Select Camera ID: 1, 2 or 3
3. Preset Positions
1-9: Preset Positions
Set: Setting Preset Position
Clear: Clear Preset Position
Call: Call Preset Position
Note: To Set / Call preset position 1, you
should press number key “1”, then press Set /
Call to Set or Call the position.
4. Fast Zoom in/out Control Zone
+: Zoom in quickly
-: Zoom out quickly
5. Pan/Tilt Controller
Move Up
Move Down
Move Left
Move Right
Auto Pan
6. Additional Function Zone
Freeze: Image Freeze
BL: Back-light Compensation
WB: White Balance
AE: Auto Exposure
D Zoom: Digital Zoom
HDMI: Swap to HDMI video output
DVI: Swap to DVI video output
Format: Swap between different formats
7. Power Supply Switch
Power On / Off button
8. OSD Menu Zone
Dome OSD: Enter Pan Tilt Zoom OSD menu
Lens OSD: Enter lens OSD menu
9. Slow Zoom In/Out Zone
+: Zoom in slowly
-: Zoom out slowly
10. Focus Control Zone
Auto: Turn on auto focus
Manual: Turn on manual focus
Far: Set focus at farther distance
Near: Set focus at nearer distance
11. Pan/Tilt Function Zone
L-Limit: Set left boundary limit scanning position
Scan: Enable Boundary Scanning (Auto Panning)
R-Limit: Set right boundary limit scanning position
Home: Go to camera’s Home position
Tour: Enable automatic patrol tour of presets
Rev: Enable image flip for ceiling mounting

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Connection Instructions………………………………………………………………………
1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
4. Select and configure camera in your software of choice.
NOTE: Failure to follow this sequence may result in no connection to PC.
Care Of The Unit…………………………………………………
Remove dust or dirt on the surface of the lens with a blower (commercially available).
Installation Instructions………………………………………………………………………
Desktop Installation………………………………………………………………………………
When using the HuddleCamHD Camera on a desk, Make sure that it will stand level. If
you want to use the camera on an incline, make sure the angle is less than 15 degrees
to ensure that the camera’s pan and tilt mechanism operates normally.

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Tripod Installation…………………………………………………………………………………
When using the HuddleCamHD Camera with a tripod, screw the tripod to the bottom of
the camera. The tripod screw must fit below specifications:
Note: Tripod must stand on a level surface.
Wall Mount Installation…………………………………………………………………………
The camera includes a wall mount allowing you to mount the camera to a wall. Follow the
figures below to mount your camera to the wall.
Position mounting holes on the
wall.
Screw the wall mount into place.
Screw the camera onto the wall
mount with a 1/4-20 mount screw.
Fig. 1
Fig. 2
Fig. 3

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USB Connection……………………………………………………………………………………
Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not
completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to
USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device)
as they are not well suited to transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using
and must utilize an external power supply, when required. Caution: Some “compatible”
USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for
uncompressed HD video – so check bandwidth specs. Always connect the HuddleCamHD
camera directly to the device in order to associate the UVC drivers before attempting to
use any extension system.
USB 3.0 power saving settings in the device’s operating system should be turned off
completely for reliable USB 3.0 camera connectivity.
HuddleCamHD Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into
Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port
(USB 2.0 or USB 3.0 depending upon HuddleCamHD camera). When your device successfully
recognizes the camera, your device will register the HuddleCamHD camera as an “imaging
device”.
You can see this in your Windows Device Manager program (type “device manager” into the
Windows search tool) as shown in the screenshot, below:

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In this example, you can see the HuddleCamHD camera in use connected as a fully
functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited
functionality (USB2.0 Camera).
If your device has not connected to or has not recognized the HuddleCamHD camera as an
imaging device (in which case, you may see a new “unknown device”, “Westbridge” or
“CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers”
section rather than in the “Imaging Devices” section), the HuddleCamHD camera will not be
available to programs that utilize a camera. In this case, try restarting the device and
reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCamHD
camera).

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Similarly, you can see a connected device in System Information on a MAC. See screenshot
below:
In this example, you can see the HuddleCamHD camera in use connected as a fully
functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited
functionality (USB2.0 camera).

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Troubleshooting………….…………………………………………………………………………
Problem
Cause
Resolution
There is no power to the
camera.
Power adapter is
disconnected from mains
or from camera.
Check the connections
between the camera,
power adapter and mains.
If anything is
disconnected, reconnect
it.
Camera will not connect
to the PC via USB.
USB cable is bad.
Try new USB Cable
Camera connects
sometimes.
Connect USB only after
camera has completely
booted.
Camera unable to pan,
tilt, and/or zoom.
Menu is currently
displayed on the screen.
Retry after exiting the
menu.
Pan, tilt or zoom range
limit was reached.
Try to pan/tilt/zoom in
the other direction.
Remote control not
working.
The “camera select”
button on the remote
control is not set to match
the “IR address” set on
the camera dip switch.
Choose the correct “IR
select” number to match
camera settings.
Camera cannot be
controlled via VISCA.
The connection between
the PC and camera is
incorrect.
Refer to Cable Connection
Info section of this
manual.
Commands being sent are
incorrect.
Refer to VISCA manual.
The Camera is not
working at all.
No response or image
from camera.
Disconnect power, and
wait a few minutes, then
connect the power again.
Retry.

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Specs……………………………………………………………………………………………..
Model Number: HC3X-(xx)-G2 Color (xx): WH=White; BK=Black
Camera & Lens
•Video CMOS Sensor 1/2.8” CMOS, 2.1 Mega Pixel
•Frame Rate 30fps 1920 x 1080p
•Lens Zoom 3X Optical Zoom f = 3.3-10mm
•Iris F1.7 – F3.0
•Horizontal Field of View 34° (tele) to 82° (wide)
•Warranty 2 Years parts and labor
Pan/Tilt Movement
•Pan Movement 0 – 355°, 48°/s (maximum)
•Tilt Rotation Up: 90°, Down: 30°
•Presets 64 Presets
Rear Board Connectors
•Video Interface USB 2.0, Type B
•Control Signal Interface Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D IN)
•Control Signal Config. Dome - On Screen Display Menu
•Baud Rate 2400, 4800, 9600, & 38400 bps
•Power Supply Interface DC 12V 2A
Electrical Index
•Power Supply Adapter 12V DC 2A
•Input Voltage 12V DC (10.5-14V DC)
•Input Power 24W (Max)
•Working Environment Indoor
Physical
•Material Aluminum, Plastic
•Dimensions 4.88”W x 5.5”H x 4.75”D [6”H w/ Tilt Up]
(124mm x 139mm x 120mm [152mmH w/ Tilt Up])
•Weight 1.66 lbs (0.75 kg)
•Box Dimensions 8.75” x 8.88” x 7” (222mm x 225mm x 178mm)
•Boxed Weight 3.66 lbs (1.66 kg)
•Color Black & White
•Operating Temperature 32°F to + 113°F (0°C to +45°C)
•Storage Temperature -14°F to 140°F (-10°C +60°C)
•Working Environment Indoor only