Hughes Network Systems HN7000S User manual

HN System
Upgrading to a Model HN7000S
Remote Terminal
1037076-0001
Revision B
October 12, 2006

Copyright © 2006 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network Systems,
LLC. No part of this publication may be reproduced in any form or by any means without the written
permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland
20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness
of the material in this document. Hughes Network Systems, LLC shall not be liable for errors
contained herein. The information in this document is subject to change without notice. Hughes
Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems,
LLC. DIRECWAY is a trademark of The DIRECTV Group, Inc. All other trademarks are the property
of their respective owners.

• Important safety information
1037076-0001 Revision B iii
Important safety information
For your safety and protection, read this entire manual before you
attempt to install the HN7000S terminal. In particular, read this
safety section carefully. Keep this safety information where you
can refer to it if necessary.
Types of warnings used
in this manual
This section introduces the various types of warnings used in this
manual to alert you to possible safety hazards.
CAUTION
Indicates a potentially hazardous situation, which, if not
avoided, may result in minor or moderate injury.
CAUTION
Indicates a situation or practice that might result in property
damage.

• Important safety information
iv 1037076-0001 Revision B

• Contents
1037076-0001 Revision B v
Contents
Important safety information . . . . . . . . . . . . . . . . . . . . . iii
Types of warnings used in this manual . . . . . . . . . . . . . . . . . . . iii
About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Scope and audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Revision record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Obtaining help during the upgrade. . . . . . . . . . . . . . . . . . . . . . . .1
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Summary of the upgrade process . . . . . . . . . . . . . . . . . . . . . . . . .2
Chapter 2
Uninstalling your current remote terminal . . . . . . . . . . .3
Inventorying upgrade kit components . . . . . . . . . . . . . . . . . . . . .3
Uninstalling a DW4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Removing ICS software from your computer . . . . . . . . . . . . .4
Windows 98 SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Uninstalling DIRECWAY software from your computer . . . .5
Disconnecting the receive (IRU) and transmit (ITU) modems
from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Uninstalling a DW6000 or DW7000 . . . . . . . . . . . . . . . . . . . . . .8
Chapter 3
Installing the HN7000S remote terminal . . . . . . . . . . . .11
Attaching the terminal to the pedestal base . . . . . . . . . . . . . . . .11
Disabling web browser proxy settings . . . . . . . . . . . . . . . . . . . .12
Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Configuring your computer’s TCP/IP settings. . . . . . . . . . . . . .15
Windows 98 SE and Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

• Contents
vi 1037076-0001 Revision B
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
MacIntosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Connecting component cables . . . . . . . . . . . . . . . . . . . . . . . . . .25
Testing the connection between the computer and terminal . . .26
Troubleshooting a failed ping test . . . . . . . . . . . . . . . . . . . . .29
Registering the terminal for service . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4
Completing the upgrade . . . . . . . . . . . . . . . . . . . . . . . . .37
Confirming the terminal’s software is current . . . . . . . . . . . . . .37
Accessing myHughesNet.com . . . . . . . . . . . . . . . . . . . . . . . . . .39
Downloading the LCCU. . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Downloading the HN7000S user guide . . . . . . . . . . . . . . . . .41
Printing the System Information page . . . . . . . . . . . . . . . . . . . .41
Creating a shortcut to the System Control Center . . . . . . . . . . .44
Reconfiguring your network . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Appendix A
Configuring Windows network settings manually for
static IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Accessing the System Control Center for addressing
information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Windows 98SE or Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Appendix B
Conformance with standards and directives. . . . . . . . .59
Safety – operating conditions for Canada . . . . . . . . . . . . . . . . .59
Repairs in Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Electromagnetic compatibility (EMI) . . . . . . . . . . . . . . . . . . . .60
FCC Part 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Canada Class B warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
R&TTE (EU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Telecommunications standards . . . . . . . . . . . . . . . . . . . . . . . . .61
IPoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Repairs in the United States . . . . . . . . . . . . . . . . . . . . . . . . . .62
Canada – equipment attachment limitations. . . . . . . . . . . . . .62
Acronyms and abbreviations . . . . . . . . . . . . . . . . . . . . .63
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

• Figures
1037076-0001 Revision B vii
Figures
Chapter 2
1. Inventorying HN7000S upgrade kit components . . . . . . . . . . . . . . . . . . . . . . . . .3
2. Uninstalling a DW4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3. Uninstalling a DW6000/DW7000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 3
4. Attaching the HN7000S terminal to the pedestal base . . . . . . . . . . . . . . . . . . . .12
5. Selecting the Connections tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
6. Accessing LAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
7. Accessing proxy settings: Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . .14
8. Accessing proxy settings: Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
9. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
10. Network window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
11. TCP/IP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
12. Gateway tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
13. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
14. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
15. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
16. Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
17. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
18. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
19. Mac System Preferences menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
20. Mac Network screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
21. Select DHCP from the Configure drop-down menu . . . . . . . . . . . . . . . . . . . . .24
22. Connecting component cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
23. Selecting the Run option from the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . .27
24. Opening a Command window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
25. Successful ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
26. Failed ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
27. Accessing the terminal’s System Control Center . . . . . . . . . . . . . . . . . . . . . . . .30
28. Entering your zip code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
29. Verifying your location is correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
30. Registration in Progress screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
31. Accessing the registration server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
32. Entering your SAN and PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

• Figures
viii 1037076-0001 Revision B
33. Swapping the old terminal with the HN7000S terminal. . . . . . . . . . . . . . . . . . .33
34. Recording registration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
35. Restarting the HN7000S terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
36. Closing the terminal reset screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Chapter 4
37. Accessing the system status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
38. Confirming terminal software is current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
39. My HughesNet welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
40. Accessing the system information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
41. Printing the system information page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
42. Creating a shortcut to the System Control Center . . . . . . . . . . . . . . . . . . . . . . .44
43. Entering the System Control Center URL in the Create Shortcut window . . . .44
44. Entering the name of the shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Appendix A
45. Accessing the System Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
46. System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
47. Network dialog with Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
48. TCP/IP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
49. Entering the terminal’s IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
50. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
51. Local Area Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
52. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
53. TCP/IP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
54. Network and Dialup Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
56. TCP/IP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
55. Local Area Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
57. Entering the preferred DNS server address . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Appendix B
58. IPoS symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

• Tables
1037076-0001 Revision B ix
Tables
Appendix B
1. HN7000S standards compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

• Tables
x1037076-0001 Revision B

• About this document
1037076-0001 Revision B xi
About this document
Scope and audience This manual describes how to upgrade a Hughes DW4000,
DW6000, or DW7000 remote terminal to a Hughes HN7000S
remote terminal. This manual is intended for current users in the
United States. It does not apply to installers or value-added retail
(VAR) customers.
Organization This manual is divided into the following chapters:
Chapter 1—Introduction provides general upgrade information
and an overview of the upgrade process.
Chapter 2—Uninstalling your current remote terminal explains
how to uninstall your current remote terminal.
Chapter 3—Installing the HN7000S remote terminal explains
how to install the new remote terminal and register it for service.
Chapter 4—Completing the upgrade discusses tasks that must be
completed after the new terminal is installed and registered for
service.
Appendix A – Configuring Windows network settings manually
for static IP address describes how to configure Windows
networks that use static IP addresses.
Appendix B – Conformance with standards and directives lists
standards and directives that apply to the HN7000S.
This manual also contains a list of acronyms and abbreviations
and an index.

• About this document
xii 1037076-0001 Revision B
Conventions This manual follows the typographical conventions shown below
to help clarify instructions:
Revision record The following table records the revision history of this
document.
Table 1:
Example Explanation
Click Exit.Indicates the names of command
buttons that execute an action.
The system displays the following:
Are you ready?
Indicates all system messages
and prompts as the system
displays them.
Ty p e exit Indicates operator input.
Enter a value in the Time field. Indicates the names of fields on
windows.
Retrieve the following file:
O:\template\techman_r3
Indicates file names or file paths
referenced in the manual.
Press ALT+V to view the menu. Indicates function or keyboard
keys. Press two keys
simultaneously—in this case,
Alt and V.
Select the Edit menu. Indicates the names of menu bar
options on a software screen.
Go to Edit → Spelling Checker Indicates a menu/submenu
sequence for selecting an action
or option
Revision Date of issue Scope
AJuly 18, 2006 Production release
BOctober 12, 2006 Added Caution statement
concerning tightness of transmit
and receive cables.

Chapter 1 • Introduction
1037076-0001 Revision B 1
Chapter 1
Introduction
This manual explains how to uninstall your DW4000, DW6000,
or DW7000 remote terminal and replace it with your new
HN7000S terminal.
This introductory chapter discusses the following topics:
•Obtaining help during the upgrade on page 1
•System requirements on page 1
•Summary of the upgrade process on page 2
Obtaining help during
the upgrade
This section explains how to contact technical support if you need
help upgrading your remote terminal. Make sure to complete the
procedures in the following chapters before contacting technical
support for assistance.
If you purchased this product through a Hughes retail channel,
call 1-866-347-3292.
If you purchased this product from a value added reseller (VAR),
please do not contact Hughes for assistance. Contact your VAR
according to the procedure supplied by them for obtaining
technical support. They are trained to assist you with technical
problems you might experience during the upgrade of your
HN7000S terminal.
System requirements Your computer can connect to the HN7000S self-hosted terminal.
In order to operate with the Hughes network, your computer must
meet the following requirements:
•Operating system
– PC: Windows 98 SE, Windows Me, Windows 2000,
Windows XP
– MAC: 10.1 or higher
•Processor
– PC: Pentium II 333 Mhz or faster
– MAC: 300 Mhz or faster

Chapter 1 • Introduction
21037076-0001 Revision B
•Memory
– PC: 64MB RAM, Windows 98SE and Me; 128MB RAM
Windows 2000 and XP
– MAC: 128MB
•Free hard drive space
– PC: 100MB
– MAC: 150MB
You must provide the items below. The items are not included in
the upgrade kit.
•A functioning 10/100 BaseT Ethernet interface installed on
the computer to be connected to the HN7000S.
•A longer Ethernet cable to connect your computer to the
HN7000S terminal if the cable in the upgrade kit is not long
enough. A crossover or straight-through Cat-5 Ethernet cable
may be used to connect your computer to the HN7000S
terminal.
•A power strip or surge protector. If one of these is not present,
proceed with the installation using the wall outlet or other
power source.
Summary of the
upgrade process
Upgrading your remote terminal to an HN7000S terminal
consists of the following high-level steps:
•Uninstalling your current terminal
•Installing the HN7000S terminal
•Completing the upgrade

Chapter 2 • Uninstalling your current remote terminal
1037076-0001 Revision B 3
Chapter 2
Uninstalling your current remote
terminal
This chapter explains how to uninstall your current modems or
terminal.
The following topics are discussed:
•Inventorying upgrade kit components on page 3
•Uninstalling a DW4000 on page 4
•Uninstalling a DW6000 or DW7000 on page 8
Inventorying upgrade
kit components
Before installing your new HN7000S terminal, make sure you
have all the items shown in Figure 1.
Note: If you are upgrading from a DW6000/DW7000, you will
reuse the DW6000/DW7000 power supply and power cords and
will not receive a new power supply or new power cords in your
upgrade kit. You will also reuse the Ethernet cable and will not
receive a new cable.
Figure 1: Inventorying HN7000S upgrade kit components

Chapter 2 • Uninstalling your current remote terminal
41037076-0001 Revision B
Uninstalling a DW4000 Uninstalling a DW4000 consists of the following tasks:
•Removing Internet connection sharing (ICS) software from
your computer (if you are not using ICS you can ignore this
task)
•Removing DIRECWAY software from your computer
•Disconnecting the indoor receive unit (IRU) and indoor
transmit unit (ITU) stack from your computer
Removing ICS software
from your computer
Determine which operating system is installed on your computer
and then select the appropriate procedures to remove Internet
connection sharing (ICS) software from the computer.
First select your computer’s operating software and then go to the
appropriate section below:
Windows 98 SE on page 4
Windows Me on page 4
Windows 2000 on page 5
Windows XP on page 5
Windows 98 SE 1. Click on Start → Settings→ Control Panel.
2. Double-click the Add/Remove Programs icon. The
Add/Remove Programs screen appears.
3. Select the Windows Setup tab. The Windows Setup screen
appears.
4. Highlight Internet Tools and click the Details button.
5. Remove the check from the check box next to Internet
Connection Sharing and click OK.
6. Return to the Windows Setup tab.
7. Click Apply.
8. Click OK.
9. Restart the computer.
Windows Me 1. Click on Start → Settings→ Control Panel.
2. Double-click the Add/Remove Programs icon. The
Add/Remove Programs screen appears.
3. Select the Windows Setup tab. The Windows Setup screen
appears.
4. Highlight Communications and click the Details button.
5. Remove the check from the check box next to Internet
Connection Sharing.
6. Click OK.
7. Return to the Windows Setup tab.
8. Click Apply.

Chapter 2 • Uninstalling your current remote terminal
1037076-0001 Revision B 5
9. Click OK.
10. Restart the computer.
Windows 2000 1. Click Start → Settings→ Network and Dial-up Connections.
The Network and Dial-up Connections dialog box appears.
2. Highlight each Local Area Connection until you find the one
that is listed as the Satellite Receiver Adapter.
3. Right-click on the Local Area Connection that corresponds to
the Satellite Receiver Adapter. A menu appears.
4. Click Properties. A screen appears.
5. Click the Sharing tab.
6. Remove the check from the check box next to Enable Internet
Connection Sharing for this connection.
7. Click OK.
8. Close the Network and Dial-up Connections window.
Windows XP 1. Click on Start.
2. Highlight My Network Places but do not click to select it.
3. Right-click and select Properties.
4. Highlight each Local Area Connection until you find the one
that is listed as the Satellite Receiver Adapter.
5. Right-click on the Local Area Connection that corresponds to
the Satellite Receiver Adapter.
6. Click Properties. The Properties screen appears.
7. Select the Advanced tab. The Advanced screen appears.
8. Remove the check from the check box next to Allow other
network users to connect through this computer’s Internet
connection.
9. Click OK.
10. Close the Network Connections dialog box.
Uninstalling DIRECWAY
software from your
computer
DIRECWAY software was installed on your computer when your
DW4000 was installed. This software must be removed from
your computer before installing your new HN7000S terminal.
Follow these steps to remove the software:
1. Locate the USB cable that connects the IRU to your
computer. See Figure 2.
2. Detach the USB cord from the IRU and the computer.
3. On your computer, go to Start→ Programs → DIRECWAY →
Uninstall.
4. Click Ye s on the message asking if you want to uninstall
DIRECWAY.
Status messages reporting on the progress of the software
removal appear.

Chapter 2 • Uninstalling your current remote terminal
61037076-0001 Revision B
5. Reboot your computer if instructed or to do so. Ignore or
click through any error messages.
Disconnecting the receive
(IRU) and transmit (ITU)
modems from your
computer
Refer to Figure 2 and complete the steps in this section to
disconnect the IRU and ITU stack from your computer.
1. Turn your computer off.
2. Unplug the power supply’s AC power cord from the outlet or
power source.
3. Unplug the power supply’s DC power cord from the receive
modem.
4. Detach the coaxial cable from the receive modem (IRU).
You may need to loosen the connector with a 7/16-inch
wrench.
5. Label the cable by tying a tag to the cable and writing
satellite in on the tag. Or you can wrap a small piece of red
electrical tape around the cable and write SAT IN on it.
Figure 2: Uninstalling a DW4000
Receiver
cable
TEL
From USB port on computer
DC power cord Transmitter cable
Power
supply
Receive modem
Transmit modem
P one
cable
USB cable
AC power
cord
25-pin
connector
CAUTION
•When removing power from the IRU, always unplug the
AC power cord from the wall outlet, surge protector, or
power strip.
•Never pull the DC power cord from the back of the IRU
until the AC power cord is disconnected. Doing so could
damage the pins and cause a short in the system.

Chapter 2 • Uninstalling your current remote terminal
1037076-0001 Revision B 7
6. Detach the coaxial cable from the transmit modem (ITU).
You may need to loosen the connector with a 7/16-inch
wrench.
7. Label the cable by tying a tag to the cable and writing
satellite out on the tag. Or you can wrap a small piece of blue
electrical tape around the cable and write SAT OUT on it.
8. Remove the two (2) 25-pin connectors from the two modems.
9. Remove the USB cable from the receiver (IRU).
You may discard the modems, USB cable, power supply, and
25-pin cable because you are not required to return them.
Now, that the DW4000 is uninstalled proceed to
Chapter 3—Installing the HN7000S remote terminal.
CAUTION
Do not use masking tape to label the cables. Cable
performance may be affected as the masking tape
deteriorates over time.

Chapter 2 • Uninstalling your current remote terminal
81037076-0001 Revision B
Uninstalling a DW6000
or DW7000
Complete the procedures in this section if you are upgrading a
DW6000/DW7000 terminal to an HN7000S terminal. Refer to
Figure 3 on page 9 and complete these steps:
1. Turn your computer off.
2. Unplug the power supply’s AC power cord from the wall
outlet or other power source.
3. Unplug the power supply’s DC power cord from the
DW6000/DW7000 terminal. Set the power supply and cords
aside.
4. Locate the Ethernet cable that connects the
DW6000/DW7000 terminal to your computer.
5. Detach the Ethernet cable from the DW6000/DW7000
terminal. You can leave it attached to your computer; you will
reuse it.
6. Detach the coaxial cable from the SAT IN connector on the
DW6000/DW7000 terminal.
You may need to loosen the connector with a 7/16-inch
wrench. If the connector is warm, let it cool first.
7. Label the cable by tying a tag to the cable and writing
satellite in on the tag. Or you can wrap a small piece of red
electrical tape around the cable and write SAT IN on it.
8. Detach the coaxial cable from the SAT OUT connector on the
DW6000/DW7000 terminal.
You may need to loosen the connector with a 7/16-inch
wrench. If the connector is warm, let it cool first.
9. Label the cable by tying a tag to the cable and writing
satellite out on the tag. Or you can wrap a small piece of blue
electrical tape around the cable and write SAT IN on it.
10. Set the DW6000/DW7000 terminal aside.You may discard
the DW6000/DW7000 terminal because you are not required
to return it. Do not discard the power supply or cords.
Proceed to Chapter 3.
CAUTION
•When removing power from the DW6000/DW7000
terminal, always unplug the AC power cord from the
wall outlet, surge protector, or power strip.
•Never pull the DC power cord from the back of the
terminal until the AC power cord is disconnected. Doing
so could damage the pins and cause a short in the
system.