Hwasung HMKP-830 User manual

User Manual
HMKP-830

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※Safety Caution!
Caution : Please follow the direction in using the product as it may become the reason of
malfunction, serious injury, or even death.
Do not disassemble or modify the product.
Do not remove jammed paper while power is turned on.
Do not go over the specified voltage.
Do not wash the product.
Do not hit or cause an impact to the product.
Do not store the product in the wet / humid place.
Caution : Please follow the direction in using the product as it may become the reason of
malfunction, serious injury, or even death.
Please contact us to take an action when product fails.
Please power off during the removal of any matter.
Please ventilate the air circulation in closed area.
Please install the product away from the near interferences.
Please install the wiring in a safe place.
Please follow the directed terms of compliance in using the electrical product.

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List of Contents
1. Printer features & External dimension ................................................................... 3
1-1) Name of each parts ................................................................................... 3
1-2) External Dimension .................................................................................... 4
1-3) Instruction on Equipping MECHANISM .......................................................... 5
1-4) Model Number .......................................................................................... 6
2. Operation ......................................................................................................... 7
2-1) Variable Paper Setting ................................................................................ 7
2-2) Paper Change ........................................................................................... 8
2-2-1) Clamshell Method ............................................................................ 8
2-2-2) Auto-loading Method ....................................................................... 9
2-3) Jam Removal .......................................................................................... 10
2-4) Presenter Jam Removal ............................................................................ 10
2-5) Self-Test................................................................................................ 11
2-6) HEX Dump Print ...................................................................................... 12
2-7) On-Board Update ................................................................................... 13
2-8) Firmware Restoration (Rebooting Firmware) ................................................ 14
2-9) Communication Setting ............................................................................ 17
2-10) Memory Switch...................................................................................... 20
3. General Specification....................................................................................... 23
3-1) Printer Specification................................................................................. 23
3-2) Power .................................................................................................... 23
3-3) Paper Supply Load .................................................................................. 23
3-4) Weight ................................................................................................... 23
3-5) Operating Temperature / Humidity ............................................................. 23
3-6) Storing Temperature / Humidity ................................................................. 23
3-7) MCBF .................................................................................................... 23
3-8) Presenter Specification ............................................................................ 23
4. Interface Specification ..................................................................................... 24
4-1) RS232C ................................................................................................. 24
4-2) USB....................................................................................................... 24
4-3) Ethernet ................................................................................................. 24
5. Commands..................................................................................................... 25
6. Windows Driver ............................................................................................... 58
6-1) Printer Function Configuration ................................................................... 58
6-2) Paper Supply Configuration ...................................................................... 59
6-3) Making New Paper Format ........................................................................ 60
7. Ticket Standard............................................................................................... 62
8. USB Communication User Interface ................................................................... 64
9. Ethernet Settings............................................................................................. 67
*Manual Update Records ..................................................................................... 69

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1. Printer features & External dimension
1-1) Printer Features
32 41
Paper Roll
Holder
Paper Holder
Fixture
Lever
Frame
(control board)
Presenter
1. Power Switch
2. Error LED
3. Power LED
4. Feed Button
5. DC (24VDC)
6. Comm. Connector (Ethernet)
7. Comm. Connector (Serial, Female 4 pin)
8. Comm. Connector (USB, Type B)
9. Near End Sensor Connector
5 6 7 8 9
REAR
[Image1-
1]
[Image1-
2]
[Image1-
3]

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1-2) External Dimension
[Image1-4]Standard Type
TOLERANC
E

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1-3) Instruction on equipping MECHANISM
Please use one of the option below to fix the PRINTER MECHANISM on the SET.
1-3-1) Instruction on securing from theTop side
Example of Guide and Hole location on the SET SIDE
Secure using two HOOKS on the FRONT side and use two SCREWS to secure the REAR
side.
1-3-2) Instruction on securing from the BOTTOM SIDE
Example of Guide and Hole location on the SET SIDE
Secure using 3 SCREWS at the BOTTOM side.

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1-4)modle Number
HM□□-830
※Frame Type
K : Kiosk (Fixture) Type
C : Control Board Type
※Option Type
Blank : Standard Type
P: Presenter Type

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2. Operation
2-1) Variable Paper Setting
[Image2-1]
82.5mm
80mm
77mm
60mm
* Insert the guide into the groove of the paper entry as shown on the image to use different
size of papers accordingly.

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2. Insert the paper through the feeding entrance. Be
cautious of not changing the diretion of the paper rolls.
Insert the paper until the end of the paper is protruding
from the cutter.
3. Close the cover in the direction of the arrow in [Image 2-
4]. After changing the rolls, press the feed button to
check if the paper is feeding properly.
*If paper does not feed out properly, open the cover and
insert the paper again.
2-2) Paper Change
There are two ways to change the paper.
2-2-1) Clamshell Methods
[Image2-2]
[Image2-3]
[Image2-5]
[Image2-4]
1. Press the Open Lever outwards to open
the cover.
Lever

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2-2-2) Auto Loading Method
※Deeply push the paper into the feeding entrance.
※You may hear the motor work noise but that is
normal.
[Image2-7]
[Image 2-6]
3. Push the paper into the feeding entrance
while the cover is shut, the printer will start
the auto load and it will cut the paper after
feeding it to a certain point.
1. Turn on the Printer’s Power
2. Cut out the end of the paper as shown in
[Image 2-7]
..

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2-3) Jam Removal
In case of Jam, proceed with the following order to remove the remaining.
1. Turn off the printer’s power, then proceed to check if the cutter’s blade is blocking the
paper path.
2. If cutter’s blade is blocked, you can recycle the printer’s power to return the blade to the
proper place.
※HMK-830 hardly suffer from the cutter jam phenomenon.
(When cutter’s blade is properly secured)
(When cutter’s blade is blocked)
[Image2-8]
2-4) Presenter Jam Removal
In case of Jam in the presenter, slide the cover open and remove the jam.

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2-5) Self Test Print
You can start the self test by turning on the printer while pressing down on the feed
button, and the suggested material on the self test print is shown below.
●Model Name
●Firmware Version and Created
Date
●Interface Setting
●Sample Print
******************************
HMC-830 Control Board
Firmware :: VerX .XX
Create : 20XX/XX/XX
******************************
Interface and Setting information
Interface : USB & RS-232C
Baud Rate : 19200
Data Bit : 8 Bit
Parity : None
Stop Bit : 1 or 2
Peripheral & Setting Information
USB Status : B
Auto Cutter :: BuiIt-in

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2-6) HEX Dump Print
Turn the power off and back on after the confirmation of HEX DUMP in Initial Setting Mode.
After printing as [HEX DUMP MODE], it will print all receiving data to 16 hexadecimal data
for all receiving data. This would be useful when developing an application because this
notifies the transmission status.
Prints if 12 digits is received.
Data under 12 digits will print when you press the feed button.
Control Code (Below 1F16) prints as “.”
Prints as “^” when 8016 or above.
[Print Sample]
16 hexadecimal indicator ASCII indicator
[HEX DUMP MODE]
41 42 43 44 45 46 47 47 49 A B C D E F G H I
30 31 32 33 34 35 36 37 38 0 1 2 3 4 5 6 7 8
FF 1B 69 ^ . i

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2-7) On-board Update
Printer program is easily updateable from PC with the Flash Memory equipped.
When updating, you should acquaint the following order before executing.
1)Turn the power off and back on.
2)Check the connectivity of Printer and the communication cable.
(You can save time updating by using USB cable)
3) Run the update after configuring the model name and communication port through the
provided update program.
The ERROR LED will turn off and it will turn back on few seconds later, and the update
will start when the LED starts flashing rapidly.
Do not turn off the printer until the update is complete
4) Update Complete notification will display when the process is complete.
※If the ERROR LED flashes slowly during the update, then the process is in error, so
you need to terminate the update program, and repeat the process from the direction
number 1) after checking the abnormalities on the device.
5) The printer will reset automatically after the update and will return to the ready to use
status.

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2-8) Firmware Restoration (Boot Restoration)
You can use the restoration methods below when printer does not boot up due to the
firmware corruption or update errors.
1) Check the jumper location at the bottom.
2) Connect the two pins of JP2 using 2.5mm pin header.
3) Turn on the power after connecting the data cable.
4) Set the ports on the provided booting program then select “at91sam4e16-ek" at the
select your board prompt and click on the Connect Button. (Use only one data cable for
connection) (You can reduce the load time when you use USB port)
5) Please release the jumper short after running the Booting Program.
(If you skip this process, the data will get wiped after the firmware restoration)
Connect

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6) Click on “File open” icon next to Send File Name field, to select the target model’s
firmware and click on ‘Send File’ Button
(※Caution: Do not modify other parameter’s value)
7) There will be a prompt after the file transmit is complete, Click (YES) button on the
prompt.
①
②

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8) Under Scripts field, set the value to ‘Boot from Flash(FPNVM1)’ and then click on Execute.
9) Restart the printer by turning the power off and back on.

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2-9) Communication Setting and Memory Switch
Set the printer configuration and the communication condition to the host with the memory
switch utility program.
※Caution: All information on memory switch will be deleted during the Setting, so please
set again the list of Code Page and Print Option.
2-9-1) Manual Setting
1) Run the printer in initial Setting mode.
※How to run in Initial Setting Mode
When you turn the printer’s power on while pressing down on the FEED button for
more than 2 seconds, the PE LED and ERROR LED will simultaneously turn on / flash
and run the initial Setting mode. (9600 BPS, PARITY NONE, HARDWARE HANDSHAKE)
2)After running the initial Setting mode, it will print as the following.
[Menu]
1.Baud rate
2.Parity
3.Flow control
4.Hex Dump Mode
5.Print Density
6.Auto Melody
7.Cut Mode
8.Auto Buzzer
9.Print Speed
Select and then Enter...
Enter : Press the feed button once for
more than 1second.
Select: Press the feed button many times
less than 1second as menu number.
Exit : Turn power off then on.
Press the FEED button more than 1 seconds to confirm (Enter) less than 1 seconds to
select menu. For example, if you’d like to change the Auto Melody option in the list
number 6, press the FEED button less than 1 seconds 6 times, and more than 1 seconds
1 time. When terminating the Setting, just turn off and back on.
3)Continuing from the previous, you can confirm after selecting the category on the
printed list.
Ex) [Baud rate]
-> 1.9600
2.19200
3.38400
4.115200
-> : Indicate current set status
Select and then Enter...
Meaning, (->) indicates the current setting. When changing the settings, select
from the list and if you want to move to the next menu without making any changes, then
just confirm without selecting from the list.

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4)Subsequently, you can then learn the results of the change in the printed paper.
It was changed successfully!
Indicates that the changes were made without a problem.
The value is invalid, try again!
Displayed when the selected item is invalid or moved to another menu without changing the
item.
5) You may find the Setting results by checking the position of the arrow character (->), after
printing the test page or entering preferences mode, by selecting one of the list
2-9-2) Settings related to Communications
Set the printer's function and conditions for communication with the host with the memory
switch utility program.
※Caution: All of the information stored in memory switch will be deleted during the settings, so
please set again the Code Page and Print Option as well.
1) Start the printer in initial settings mode
※Operation Methods for starting the initial settings mode
[If you turn on the printer while pressing down on FEED button for 2 seconds or more,
the PE LED and the ERROR LED will light/flash in interchangeably and boot in initial
settings mode (9600 BPS, PARITY NONE, HARDWARE HANDSHAKE)]
-> Skip this step when using the USB interface for settings.
2)Run the utility program and after selecting the communication port in use, set the Baud
rate to 9600, and click on the Communication Test button.
When succeeding in communication, the Start transmit button will activate.
-> When setting with USB interface, set the Port to USB.
①
②
③

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3) After Clicking on the Memory Switch tab, select HMKP-830 under ‘Special Model
Option’ drop down menu. Then select the relevant contents in each appearing forms and
click on the ‘Start Transmit’Button. Turn off the power to the printer then back on after
finishing the Setting and the printer will work in the set value.