HydroQuip 9700 Series User manual

9700 SERIES
OWNERS OPERATION GUIDE
1 2
3

TABLE OF CONTENTS
1
Important Safety Instruction 2-3
Introduction 4
Features & Functions 5
Visual Diagnostic System 6-7
Electrical Installation 8
Electrical Connections 9-10
GFCI Wiring Detail 11
Incoming Power Wiring 12
Receptacle Guide 13
Heater Installation 14
Versi-Heat Considerations 15
Low-Flow System Configuration 16
Temp. Sensor Installation 17
Spa Light Installation 17
Spaside Installation 18
Starting Up The System 19
Low Level Programming 20
Your Spaside Control 21-23
Filter Cycle Programming 24
Economy Mode Programming 25
Error Indication 26-27
Operational Considerations 27-28
Troubleshooting 29-30
Special Considerations 31
System Data Label 32
Warranty Information 33
Notes 34
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DANGER To reduce the risk of injury, do not permit children to use this product unless they are
closely supervised at all times.
WARNING - RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent
unauthorized access by children. To avoid accidents, ensure that children cannot use a spa
or hot tub unless they are supervised at all times.
DANGER To reduce the risk of injury to persons, do not remove suction fittings.
Spa location must accommodate sufficient drainage of water around the base of the structure, as
well as the power source compartment.
Prolonged immersion in water that is warmer than normal body temperature can result in a
dangerous condition known as HYPERTHERMIA. The causes, symptoms, and effects of
hyperthermia may be described as follows: Hyperthermia occurs when the internal
temperature of the body reaches a level several degrees above the normal body
temperature of 98.6F. The symptoms of hyperthermia include dizziness, fainting,
drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of
hyperthermia include (1) unawareness of impending hazard, (2) failure to perceive heat, (3)
failure to recognize the need to exit spa, (4) physical inability to exit spa, (5) fetal damage in
pregnant women, (6) unconsciousness resulting in danger of drowning. WARNING The
use of alcohol, drugs or medication can greatly increase the risk of fatal hyperthermia in hot
tubs and spas.
DANGER - RISK OF ELECTRICAL SHOCK. Install at least 5 feet (1.5m) from all metal surfaces.
(A spa may be installed within 5 feet of metal surfaces if each metal surface is permanently
connected by a solid copper conductor attached to the wire connector on the terminal box
that is provided for this purpose. Refer to NEC and local codes in effect at the time of
installation.)
A pressure wire connector is provided on the control box to permit connection of a solid copper
bonding conductor between this point and any equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit as needed to comply
with local requirements.
Bond accessible metal to the dedicated connector on the equipment grounding bus, bond the
equipment ground bus to the local common bonding grid as part of the installation in the
form of (1) a reinforced concrete slab for support, (2) a ground plate provided beneath the
hot tub or spa, or (3) a permanent ground connection that is acceptable to the local
inspection authority.
DANGER RISK OF ELECTRICAL SHOCK. Do not permit any electrical appliance, such as a
light, telephone, radio, or television, within 5 feet (1.5m) of a spa or hot tub.
To reduce the risk of injury:
The water in a spa or hot tub should never exceed 104F (40C). Water temperatures between
100F (38C) and 104F (40C) are considered safe for a healthy adult. Lower water
temperatures are recommended for extended use (exceeding 10-15 minutes) and for young
children.
Excessive water temperatures have a high potential for causing fetal damage during the early
months of pregnancy, pregnant or possibly pregnant women should limit spa or hot tub
water temperatures to 100F(38C).
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
!
!
!
!
!
2

Before entering the spa or hot tub, the user should measure the water temperature with an
accurate thermometer.
The use of alcohol, drugs, or medication before or during spa or hot tub use may lead to
unconsciousness with the possibility of drowning.
Persons suffering from obesity or with a medical history of heart disease, low or high blood
pressure, circulatory system problems, or diabetes should consult a physician before using
a spa or hot tub.
Persons using medication should consult a physician before using a spa or hot tub since some
medication may affect heart rate, blood pressure, and circulation.
For Units with a GFCI (Ground Fault Circuit Interrupter)
This appliance is provided with a ground-fault-circuit-interrupter located on the control box.
Before each use and with the unit operating, push the test button. The unit should stop
operating and the reset button should appear. Push the reset button. The unit should now
operate normally. If the interrupter does not perform in this manner, a ground current is
flowing indicating the possibility of electrical shock. Disconnect the power, or unplug from
receptacle, until the fault has been identified and corrected.
For Cord and Plug Connected Units
Connected to a grounded, grounding type receptacle only. NEVER connect the spa to an
extension cord.
Do not bury the cord.
WARNING To reduce the risk of electrical shock, replace damaged cord immediately.
For Permanently Installed Units
A terminal marked “G” or “ground” is provided in the wiring box located inside the equipment
compartment. To reduce the risk of electric shock, connect the terminal or connector to the
grounding terminal of your electrical service or supply panel with a continuous green
insulated copper wire in accordance with National Electric Code Table 250-95 and any other
local codes in effect at the time of the installation.
For Permanently Installed Units not Provided with an Internal Disconnecting Method
The electrical supply for this product must include a suitably rated switch or circuit breaker to
open all ungrounded supply conductors to comply with Section 422-30 of the National
Electric Code, ANSI/NFPA 70 1987. The disconnecting means must be readily accessible to
the tub occupant but installed at least 5 feet (1.5m) from the tub water.
For Units with Gas Heaters
WARNING - Do not install indoors. This unit uses a gas heater that requires proper ventilation
and is intended for outdoor use only.
For UL Listed Equipment Assemblies
Install at least 5 feet (1.5m) from tub water using nonmetallic plumbing. Install blower no less
than 1 foot (305mm) above the maximum water level to prevent water from contacting
electrical equipment. Install in accordance with the installation instructions.
To reduce the risk of drowning from hair and body entrapment, install a suction fitting(s) with a
marked flow rate in gallons-per-minute that equals or exceeds the flow rate marked on the
equipment assembly.
3

INTRODUCTION
Congratulations on your new purchase. This Equipment or Control System is
constructed of the finest materials and assembled under the strictest quality control
standards. With proper care and maintenance your system will provide you with many
years of reliable performance.
The following pages contain information concerning the operation and care of your
system.
POWER SWITCH
LIGHT CONNECTION HEATER ACTIVE
SMART CORDS
Note: Your system may differ from the photos above although the basic operation and
configuration will be the same.
VISUAL DIAGNOSTICS
4

FEATURES & FUNCTIONS
Your system may have come equipped with a power
switch. This switch will turn power to the internal
circuitry & attached components on and off.
All systems are equipped with a “Heater On” indicator
to let the user know when the heater is actively heating
the spa water.
HEATER ON INDICATOR
Your system may have come equipped with exclusive
“Smart Cords”. These cords have internal illumination
to let you know that power is being supplied to the
components connected to them. This is a helpful
troubleshooting feature should a problem with a
component arise.
SMART CORDS
POWER SWITCH
5

SYSTEM FUSE - This fuse protects
the printed circuit board.
PUMP 1 FUSE - Protects the primary
pump.
AIR/CIRC./OZONE FUSE - Protects
the air blower/circulation pump &
ozonator.
Input voltage connected incorrectly.
Call your local dealer or qualified
technician.
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
Restricted flow of water, faulty pump/
air blower/ozonator or severe weather/
electrical storm. Call your local dealer
or qualified technician.
VISUAL DIAGNOSTIC SYSTEM
If your system is equipped the Visual Diagnostic System, the control will do the
troubleshooting for you! VDS consists of control mounted indicators and (if equipped)
exclusive “Smart Cords”. You will know at a glance if components are being supplied
with proper voltage or if an internal fuse has blown.
*Pump 3 Fuse
Pump 2 Fuse
*Air/Circ./Ozone Fuse
Pump 1 Fuse
Visual Diagnostic System
VDS
If a VDS light is
illuminated, refer to
Owners Manual for
details
System Fuse
6

PUMP 2 FUSE - Protects the second
pump.
PUMP 3 FUSE - Protects the third
pump.
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
VISUAL DIAGNOSTIC SYSTEM (Cont.)
Restricted flow of water, faulty pump
or severe weather/electrical storm.
Call your local dealer or qualified
technician.
Your particular system may not include all of the components listed. If a component
continually blows the fuse, that component may be defective. Call you local spa
dealer or qualified technician.
7

A qualified and licensed electrician in accordance with the National Electric Code (NEC)
Article 680, Canadian Electric Code, and with any local codes must accomplish the
electrical installation.
All connections must be made according to the electrical installation label on the outside
of the control box (see page 33). Follow the instructions from the label if they are different
than the instructions in this manual. If your electrician is not absolutely sure how to
connect your system correctly, call your local dealer. Any mistake may be costly and void
your equipment warranty.
The GFCI (Ground Fault Circuit Interrupter) is a mandatory electrical safety device
required for all portable spas and hot tubs as specified in the National Electrical Code
Article 680-42. The GFCI in your particular installation may be installed at the
electrical service panel, a separate sub-panel or built into your Hydro-Quip System.
Your spa equipment requires a DEDICATED CIRCUIT. No other appliances or lights
can be on this circuit. Refer to equipment data label for power supply requirements of
your spa equipment.
Use copper conductors ONLY. The ground must be sized following the National
Electric Code, Table 250-95.
For Power conductor size, refer to the National Electric Code Table 310-16.
NOTE: Due to the electrical requirements of some models, it may be required to
SPLIT the incoming electrical service to accommodate the GFCI Circuit Breaker
limits. Contact your electrician if you need additional information on this topic.
15A 20A 30A 40A 50A 60A 70A 80A
12A 16A 24A 32A 40A 48A 56A 64A
14 12 10 86 4 44
Circuit & Breaker
Rating
Maximum Amps
Minimum Wire
Size
Universal Systems require a Neutral wire therefore the service required is as follows:
120-volt systems require a three-wire electrical service including ground, consisting of
Line 1 (Black), Neutral (White) and Ground (Green). 240-volt systems require a four
wire electrical service including ground, consisting of Line 1 (Black), Line 2 (Red),
Neutral (White) and Ground (Green).
ELECTRICAL INSTALLATION
8

If your system was configured to include a 120VAC power cord, ensure that the
proper receptacle has been installed (a dedicated circuit is required). DO NOT under
any circumstances modify a 20 Amp plug to fit into a 15 Amp receptacle or use an
extension cord. Doing so will create hazardous conditions and/or void the warranty.
15/20AMP CORDEND GFCI
PORTABLE SPA
DEDICATED
15A/120V OUTLET
This illustration depicts a typical 15/20 AMP, cord-end GFCI
installation.
(The spa must be installed on a dedicated circuit.)
DO NOT
USE AN
EXTENSION
CORD
15 AMP
RECEPTACLE 20 AMP
RECEPTACLE
Units with 15A GFCI Plug Connection
MAIN BREAKER PANEL
ELECTRICAL CONNECTIONS
9
OPTION 1

ELECTRICAL CONNECTIONS
10
MAIN BREAKER PANEL
LINE 1
N
LINE 2
OPTION 2
MAIN BREAKER PANEL
20-60AMP HARDWIRED
Option 1 shows the power from GFCI breaker installed into main service panel to a
service disconnect within line-of-site of the spa. If the manufacturer of your homes main
breaker panel makes a GFCI breaker, you may be able to add it to an open slot in the
panel.
Option 2 shows the power from main service panel to a GFCI subpanel within line-of-site
of the spa. (Note: Most local codes will allow a GFCI subpanel to be a disconnect. If this is
not the case in your installation, a disconnect must be provided.)
REFER TO GFCI WIRING DETAIL ON PAGE 8
GFCI Installed in Main Service Panel
Subpanel GFCI Installed
PORTABLE SPA
INLINE SPA DISCONNECT
20-60AMP HARDWIRED
GFCI DISCONNECT
LINE 1
N
LINE 2
INLINE SPA DISCONNECT
TO PORTABLE SPA
REFER TO GFCI WIRING DETAIL ON PAGE 8
OPTION 3

When a GFCI circuit breaker is used in the installation of your spa, it is important that
it has been properly installed. Often this component has been improperly installed
causing the breaker to trip the instant the system is turned on. Below is an illustration
of a typical GFCI breaker installation.
WARNING: Refer to Circuit Breaker Manufacturers installation instructions. This
illustration is meant to be a guide for Field Technicians and is not intended to override
or substitute the instructions supplied with the circuit breaker.
GFCI
TEST
(Ground Fault Circuit Interrupter)
CIRCUIT BREAKER
NEUTRAL PIGTAIL
NEUTRAL BUS BAR
LINE 1
NEUTRAL
LINE 2
GROUND
GROUND BUS BAR
LINE LUG #1 LINE LUG #2
LINE 1
LINE 2
INCOMING
SERVICE
CONDUCTORS
FROM
MAIN
PANEL
NEUTRAL
GROUND
TO SPA CONTROL SYSTEM
LOAD
LOAD NEUTRAL MUST BE CONNECTED
DIRECTLY TO GFCI AS SHOWN
GFCI WIRING DETAIL
11

INCOMING POWER WIRING
120-Volt electrical service requires:
Line 1, Neutral and Ground.
(Line 2 to Neutral jumper must be in place for
system to operate properly)
240-Volt electrical service requires:
Line 1, Line 2, Neutral and Ground.
(Line 2 to Neutral jumper must be removed)
L1 N GR L1 N GR L2
N to L2
Jumper
OPTION 1 OPTION 2
IMPORTANT: Always refer to the product data label (located on top
of control box) for specific electrical information.
12
See illustration and instructions below for converting the universal circuits of your control. Each
Colored connectors are utilized to help identify each circuit (please see color chart below). Simply
locate the colored connector on the Neutral (white) wire from each components receptacle. Using the
wiring diagram provided with each control (located inside the hinged cover), (1)remove the Neutral
connector from its 120V / Neutral position and (2)reconnect to the 240V / Line 2 connection (shown in
parenthesis on the wiring diagram). Once accomplished the conversion is complete. Repeat these
steps as required for each 240V component.
PUMP 1
PUMP 2
RED
VIOLET
BLOWER BLUE
OZONE
CIRC. PUMP
YELLOW
BROWN
Circuit Color
!! IMPORTANT !! All Circuits are Universal
120V (N)
240V (L2)
(2) Reinstall connector onto 240V(L2) Section
(1) Remove connector from 120V(N) section
120V (N)
240V (L2)
CIRCUIT CONVERSION FOR 240V COMPONENTS*
*All circuits are universal, but pre-configured for 120V from the factory
WIRE END COLOR CHART
A colored end connector on the neutral wire (white) of each circuit receptacle is utilized to properly
identify the correct component when converting to 240V. Use the color chart (Fig1)below to
properly identify the component circuit.
Simply locate the colored connector on the 120V (N) section of the board from each component
receptacle. Using the wiring diagram provided with each control (located inside the hinged cover),
(1)remove the Neutral connector from its 120V (N) position and (2)reconnect to the 240V(L2)
connection(Fig2) (shown in parenthesis on the wiring diagram). Once accomplished the conversion is
complete. Repeat these steps as required for each 240V component.
(FIG 1) (FIG 2)

RED:
Pump 1 / 2-Speed
BROWN:
Pump 2 / 2-Speed
PINK:
Pump 1 or 2 / 1-Speed
PURPLE:
Air Blower / 1-Speed
YELLOW:
Ozone
BLUE:
Circ. Pump
WHITE:
12V Light or Fireman's Switch
LIGHT PURPLE:
Switched Acc. or Versi-Heat (Solid-State)
ORANGE:
Fiber Optic or Versi-Heat (Mechanical)
GREEN:
Hot Auxiliary Circuit or 120V Light
To make things easy, we have developed our own unique set of color-coded cords &
receptacles. Use the chart below when connecting components.
RECEPTACLE GUIDE
13

The "U" Series Fixed Heater and "US" Series Slide Heater systems will arrive from the
factory with the heater mounted in the bottom location as pictured in Step 1. The "US"
Series Slide Heater can be installed and used in this configuration or you can move the
Slide Heater to the back of the control as shown below to align easily with your particular
plumbing arrangement.
Step 4
Step 5 Step 6
Step 1 Step 2
Ground/Bond the heater directly to the control
box using the included #8 solid bonding wire.
Connect the power control cords from the heater
to the matching receptacles on the control box.
Remove the control system from the carton
and verify contents for completeness. If the
application is a bottom mount installation then
you are ready to go directly to step 6.
EZ-Access
Heater Retainer
Adjustable
Clamp
If you need to relocate the heater for your
installation, simply remove the EZ-Access Heater
Retainers and remove the heater from under the
box. To utilize the slide brackets, install adjustable
stud clamps that are provided in the installation kit
to the heater assembly.
Adjustable
Clamp
Adjustable
Clamp
When the adjustable clamps are mounted to the
heater, adjust the stud locations to align with the
slide brackets on one end. Do not tighten nuts
yet.
Step 3
Align the other studded clamp and attach to the
other slide bracket. Now determine the proper
alignment for the heater and tighten the nuts and
clamps
HEATER INSTALLATION
14

If your system includes a Versi-Heat remote heater, see illustration below to see
which layout best fits your particular installation.
The heater can be installed vertical, horizontal or at an angle in the pumps
discharge plumbing (providing position DOES NOT allow air pockets to form
inside the housing). The heater can be installed up to 5-feet from the control
system, which is connected via a black 3-conductor and light purple 3-conductor
cord to the receptacles provided at the control box..
IMPORTANT: It may be necessary to adjust the pressure switch (located
inside the heater enclosure) in some cases.
Pressure Switch Access
VERSI-HEAT CONSIDERATIONS
15

1. Locate the connection point
for the flow switch.
2. Connect the flow switch
connector to the connection
point making sure all pins are
covered.
3. Route the flow switch cable
through an empty slot allocated
for small cables/cords.
The system may come equipped with a “Low-Flow” heater assembly and flow switch.
When a flow switch is supplied the connection of the switch to the system is directly to
the PCB (Printed Circuit Board). Below are details on where and how to connect the
flow switch to the control system. When in doubt refer to the wiring diagram location
inside the control box cover for details and connect accordingly to the pressure/flow
switch connection point.
LOW-FLOW SYSTEM CONFIGURATION
16

Option #1 Preferred Method - DRYWELL: If the existing placement of your
temperature sensor does not allow for an accurate temperature reading a drywell may
have to be installed in the spa wall. Once a location has been chosen, cut a 1 1/8”
hole (cut from inside the spa). Clean excess debris from around the hole. Use a water
resistant silicone applied to the sealing surfaces and insert the drywell into the hole.
Tighten the drywell nut ( DO NOT over tighten). Insert temperature sensor into
drywell and insert grommet as shown below. Allow silicone to cure for 24-hours.
SEALING SURFACE
SEALING SURFACE
GROMMET
TEMPERATURE
SENSOR
Using a suitable 2“ diameter hole-saw, cut a hole in the spa wall. Cut from inside the
spa wall toward the outside to prevent splintering the inner surface. Remove any
insulation material from around the hole (at least 2“) at the outside spa wall. Install the
gasket onto the light body and install the light into the hole. Take care not to over
tighten the nut securing the light body. (Silicone sealant may be used in place of the
gasket. Allow adequate time for sealant to cure before filling the
spa.)
Gasket
Light Body
Spa Wall
Light Bulb
TEMP. SENSOR INSTALLATION
SPA LIGHT INSTALLATION
Option #2 Alternate Method - HEATER HOUSING: If it is not possible or desired to
drill a hole into the spa shell the temperature sensor may be installed with the High-
Limit sensor directly on to the heater housing under the sensor shield/cover. Simply
loosen, insert probe as shown and re-tighten.
17

A placard has been provided with each control to eliminate problems encountered
when the spaside access hole is too large. Use the illustrations and instructions below
to install the spaside control provided with your system.
Step 1 - (If control cutout already exists,
determine if placard must be used. If existing
cutout is sufficient, disregard step 1.) Choose
a location for the spaside control. Using the
template provided, cut out a 2 5/8” X 6 3/8”
hole. Clean area and insert spaside control
making sure tab locks are rotated inward. (If
placard is required, position and secure using
the provided adhesive gasket.)
Step 2 - Rotate lock tab screws on face of
control clockwise to engage locks and secure
control into place.
Step 3 - Remove protective film from display
windows, clean control surface with rubbing
alcohol and apply label. Connect spaside
control plug to circuit board as shown.
HT-2 Controls:
IN IN
EXISTING HOLE
PLACARD
OUT OUT
SPASIDE INSTALLATION
TAB LOCK
18
ADHESIVE
GASKET