HyperSound Clear 500P User manual

HYPERSOUND CLEAR™ 500P
USER GUIDE
OPERATING INSTRUCTIONS

HYPERSOUND CLEAR™ 500P
WELCOME
INDICATION FOR USE
Thank you for purchasing the HyperSound Clear™ 500P
(“500P”) directed hearing solution. This groundbreaking
product will allow you greater enjoyment of your TV, music,
and other entertainment content. This User Guide guides you in
how to use and maintain your new 500P. Please read the USER
GUIDE carefully, including the Important Safety Information
section. This will help you to achieve the full benefit of your
new entertainment listening solution.
If you purchased your 500P through a hearing care
professional, it may be programmed to your hearing profile and
preferences. If not, and if you have questions about custom
fitting, please contact your local hearing care professional or
visit www.hypersoundhearing.com/locations for an authorized
location near you.
For all other questions or inquiries please visit: http://
hypersoundhearing.com/support or call HyperSound Hearing
Solutions at 888.496.8001.
HyperSound Clear is indicated for use as a group hearing aid
used to communicate simultaneously with one or more listeners
with or without hearing loss and with or without the use of
hearing aids in order to improve clarity and comprehension of
sounds generated from sources such as a microphone, CD/DVD
player, TV, Stereo System or other sound generation systems.
IMPORTANT NOTICE
If your HyperSound Clear 500P was programmed by a hearing
care professional, then it will contain one or two individual
hearing profiles and preferences. See page 22 of the USER
GUIDE for information on switching user modes.

TABLE OF CONTENTS
4 IMPORTANT SAFETY INFORMATION
5 HYPERSOUND®TECHNOLOGY
6 ITEMS INCLUDED
7 SETUP
Determine the optimum HyperSound®system listening position
Place the system components
HyperSound®Amplifier/Control Unit
HyperSound®Speakers
8 SET-UP AND ALIGNMENT
11 CONNECT THE SYSTEM COMPONENTS
Connect the HyperSound®speakers and the power supply to the amplifier
12 Connect the audio input to the selected audio sources.
Determine the audio connections that are available to the HyperSound®system
13 Connection Option #1 – Connect directly to the TV audio output
14 Connection Option #2 – Connect directly to your audio source(s)
15 Connection Option #3 – Connect through an AV Surround Sound system
16 SYSTEM OPERATION
Controls
Front Panel Controls
Remote Controls
17 OPERATION
23 GETTING THE MOST FROM YOUR HYPERSOUND CLEAR™SYSTEM
24 TROUBLESHOOTING
25 CHANGING STANDS
30 International Warranty
32 Technical specifications
33 APPENDIX
I. Regulatory Compliance Statement for the HyperSound Clear™ 500P Model
II. Translated symbols, caution statements, warning conventions and warning messages

4
IMPORTANT SAFETY INFORMATION
Listening to HyperSound Clear™audio at excessive volume (e.g., volume
programmed or optimized for a person with hearing loss) can cause permanent
hearing damage. People with normal hearing should use the “Standard” or
“Bright” settings or use as low a volume as possible.
For the best audio experience, a listener must be at least 3 feet from the speakers
and ideally should be 6 to 15 feet away.
NEVER HOLD A SPEAKER UP TO YOUR EAR. MAINTAIN AT LEAST 18 INCHES
DISTANCE BETWEEN THE SPEAKER AND ANY LISTENER.
IMPORTANT WARNING FOR WEARERS OF HEARING AIDS
Because HyperSound®audio is focused, you may need to decrease the volume
or sensitivity of your hearing aid if you feel that the sound is too loud or you
experience any acoustic feedback (squeal or whistle sound) or any other sound
artifacts in the ears. If you are unable to adjust your hearing aid and you are
experiencing any discomfort to your ears while listening to HyperSound Clear,
please remove your hearing aids, step outside of the HyperSound sound zone, or
discontinue use of the HyperSound Clear with your hearing aid.
Customer Service: [phone]
The precautionary instructions found throughout this manual are indicated by specific
symbols. Understand these symbols and their definitions before operating this equipment.
The definitions of these symbols are as follows:
Warning Symbol
Text with a “WARNING” indicator will explain possible safety infractions that will
potentially cause serious injury and equipment damage.
Hazard Warning
Text with a “Hazard” indicator will explain possible safety infractions that are
imminently hazardous situations that would result in death or serious injury.
Caution Symbol
Text with a “CAUTION” indicator will explain possible safety infractions that could
have the potential to cause minor to moderate injury or damage to equipment.
Hazard Warning!
High Voltage. This situation or condition can cause injury due to electric shock.
NEVER OPERATE THE APPARATUS WITH THE FRONT GRILL OF THE SPEAKER
REMOVED, HIGH VOLTAGES ARE PRESENT.
Important Warnings and Cautions
Read and follow all warning notices and instructions marked on the product or
included in the documentation.
See the Appendix for a complete list of all Warnings and Cautions.
Oxygen vigorously accelerates combustion. Do not operate the apparatus in an
environment with flammable gases or liquids.

5
HYPERSOUND®TECHNOLOGY
HyperSound Clear™500P is an audio system intended for use as a group hearing aid to
communicate with one or more listeners with or without hearing loss and with or without the
use of hearing aids in order to improve clarity and speech intelligibility. The system may be
customized to a patient’s hearing profile and preferences by a hearing care professional.
The system performs its function by generating audible sound along an ultrasonic beam
that is highly directional and maintains sound clarity and speech intelligibility over longer
distances than traditional loudspeakers. Audio is modulated onto a base airborne ultrasonic
carrier signal in the 90 kHz range. The maximum airborne ultrasonic emissions from an emitter
are not considered hazardous and operate at an intensity less than 145 dB (decibels) or 0.03
W/cm2 (watts per centimeter squared) at listening distances of 18 inches (0.5 m) or more.
NEVER HOLD A SPEAKER UP TO YOUR EAR. MAINTAIN AT LEAST 18 INCHES (0.5 METER)
DISTANCE BETWEEN THE SPEAKER AND ANY LISTENER.
If the system is left on for ten minutes with no audio, the ultrasound intensity is capped at
70% and after an additional 50 minutes of no audio the system enters standby mode with no
ultrasound output.
Where conventional speakers are designed to act like a floodlight, spreading sound broadly
throughout the room, the HyperSound speaker acts like a spotlight, “beaming” sound into a
tightly focused audio zone. The technology generates audible sound along an ultrasonic beam
that is highly directional and maintains sound clarity and speech intelligibility over longer
distances than traditional loudspeakers.
In this way, sound reaches the intended listeners in a specific area with minimal disturbance to
others.
Because HyperSound speakers deliver sound precisely, less volume is necessary to deliver
sound where it is needed.
The HyperSound Clear solution enables you to set up an audio zone where a person with
hearing loss usually sits to watch TV. The HyperSound speakers are directed toward that area.
The listener in that area will enjoy an enhanced level of sound while others in the room will
hear the program mainly from the standard TV or entertainment system speakers.
The volume of the HyperSound Clear system can be set independently from the main
speakers, allowing the person with hearing loss to adjust the level without affecting sound
reproduction for the other listeners.

6
ITEMS INCLUDED
Notes:
The optical cables are shipped with a protective plastic cap on
the ends. Remove the plastic cap before installing.
The floor stand poles are only needed if you want to place the
speakers on the floor. If you want to use floor stands see page 25.

7
SETUP
DETERMINE THE OPTIMUM LISTENING POSITION
The HyperSound®system creates a focused audio area
where a person with hearing loss can sit to enjoy enhanced
audio. Therefore, you should select a place where the person
with hearing loss will regularly sit. The best location is one
where the HyperSound speakers can be directed towards the
listener and where both speakers are at an equal distance
to the listener. To avoid audio reflections, the area behind
the listener’s position should be free from walls, windows,
or large furniture. While not a significant problem, audio
reflections may be audible to others in the room. It is also
very important that nothing blocks the beam from the
speakers to the listener.
PLACE THE SYSTEM COMPONENTS
HYPERSOUND®AMPLIFIER/CONTROL UNIT
Place the HyperSound amplifier/control unit less than six feet
from the audio source(s) you want to connect and close to
AC power. Place the amplifier in the selected location but do
not plug it in yet.
HYPERSOUND®SPEAKERS
Place the HyperSound speakers on each side of the TV (if
used) and point each speaker directly at the designated
listening position. The supplied speaker cables are each 12
feet long, so place each speaker up to approximately 10 feet
from the amplifier.
Place the HyperSound speakers where they will be stable and
not easily moved. For proper operation, the speakers must
point directly at the listening position. Table and floor stands
are both included. To change the stands, see page 25.
For the best audio experience, a listener must be at
least 3 feet from the speakers and ideally should be 6
to 15 feet away.

8
SET-UP AND ALIGNMENT
STEP 1: Set-Up Location
If you have room to set the speakers on a shelf or entertainment
center, set the speakers at least 3-5 feet apart on a level surface
and at least 3 feet from the listener. Angle the speakers slightly
in toward the seating position, as shown in the diagram.
If you are using the floor stands, place the Amplifier in a
convenient place and the speakers on each side of the TV.
Angle the speakers slightly in toward the seating position, as
shown in the diagram.

9
STEP 2: Have someone sit in the listening position.
On Page 7, you determined the optimum seating position.
Have a test listener sit in a chair at that position.
STEP 3: Angle the Speakers
HyperSound®audio is directional. Both speakers should be
at an equal distance to the listener to achieve the optimal
level and balance of sound. This means both speakers should
be “toed in” at the same angle, as shown in the diagram
on the right. Since the fronts of the speakers are reflective,
an effective alignment technique is to sit in the designated
location and adjust the speakers until you can see your
reflection centered in each speaker.
SET-UP AND ALIGNMENT

10
Incorrect Speaker Placement
Do not position the speakers facing each other. Position
the speakers in front of intended listener.
NEVER HOLD A SPEAKER UP TO YOUR EAR. MAINTAIN
AT LEAST 18 INCHES DISTANCE BETWEEN THE
SPEAKER AND ANY LISTENER.
For the best audio experience, a listener must be at least
3 feet from the speakers and ideally should be 6 to 15
feet away.
SET-UP AND ALIGNMENT

11
CONNECT THE HYPERSOUND®SPEAKERS AND THE POWER
SUPPLY TO THE AMPLIFIER
Connect the HyperSound®speakers to the amplifier by
plugging the supplied audio cables into the back of the
amplifier and into the back of the speakers (if changing
stands). Insert the speaker cables into the connectors and
tighten carefully. Polarity is not important so either wire can
be connected to either connector. A good connection is
important for proper audio so make sure the connections are
good and the connectors are tight.
If you want to enhance the bass (low frequency sound), you
can connect an optional powered woofer (sold separately) via
the woofer output RCA connector. However, since you can
configure the system to simultaneously hear audio from your
standard TV or surround sound system, so a woofer may not
be necessary.
CONNECT THE SYSTEM COMPONENTS

12
CONNECT THE AUDIO INPUT TO THE DESIRED AUDIO
SOURCES.
Determine the audio connections that are available to the HyperSound®system
The HyperSound amplifier requires an audio signal from external source
components, sold separately, such as a TV or entertainment system. To provide
connections from external source components, the HyperSound system has 2
digital optical (Toslink) inputs, a set of analog RCA inputs, and a 3.5 mm audio
input on the front. Examine the available audio output connectors on your
source components to determine the best method to connect the HyperSound
amplifier. The following are generally the best connection options:
Note: If an optical output is available we recommend using it to provide a
higher quality signal.
IF... Then... Refer to...
Connection
Option #1
Your audio sources
(TV cable box, DVD
player, etc.) are
connected directly
to the TV, and the
TV has an optical
(Toslink) or a RCA
output....
...connect the TV
audio output to the
HyperSound
®
amplifier.
Page 13
Connection
Option #2
Your TV does not
have an audio
output or it does
not support Dolby
Digital and you
want surround
sound...
...connect the
HyperSound
®
amplifier
directly to the audio
sources (the cable box,
DVD player, etc.).
Page 14
Connection
Option #3
You have a
surround sound
system that has an
audio output (either
optical or RCA)...
...connect the
HyperSound
®
amplifier
directly to the surround
sound system.
Page 15
CONNECT THE SYSTEM COMPONENTS

13
Connection Option #1 – Connect directly to the TV audio
output
If you selected Connection #1, then use the following setup.
Only one connection is required (optical or RCA), not both.
If your TV has an optical output, we recommend using it to
provide a higher quality signal.
If you are using the optical input and if you have another audio
system (sound bar or AV receiver) that you would like to have
playing at the same time as the HyperSound®system, then
you can use the optical output connector to feed the same
audio to the extra system. (Note that some TVs do not output
surround sound signals. When connected to these TVs, the
HyperSound amplifier will be receiving stereo signals only and
the signal at the optical output will also be limited to stereo.
See the documentation for your TV to determine if it supports
Dolby Digital and how to enable it.)
CONNECT THE SYSTEM COMPONENTS

14
Connection Option #2 – Connect directly to your audio
source(s)
If you selected Connection #2, then use the supplied optical and
/ or RCA cables to connect from the audio output ports from
your source(s) to the HyperSound®amplifier.
Connect the audio outputs from your sources (via either optical
or RCA cables) to the inputs on the HyperSound amplifier.
If your audio source(s) has an optical output, connect it to
the optical input(s) as it can transmit a higher quality signal.
Two optical inputs are available on the HyperSound amplifier.
The optical output can be used to connect additional audio
components (sound bar or AV receiver).
It is possible that some adjustment in delay will be required
to synchronize the sounds from two systems. If you hear an
echo-like effect with the HyperSound audio, then see page 21
regarding Delay to synchronize the sound.
CONNECT THE SYSTEM COMPONENTS

15
Connection Option #3 – Connect through an AV Surround
Sound system
If you selected Connection #3, then use the following
connection setup. This is best if your sources are connected
through a surround sound AV receiver and the AV receiver has
an available audio output.
Using either the optical/Toslink or RCA cables, connect from
the AV system audio outputs into the HyperSound®amplifier.
When possible, use an optical input as it can transmit higher
quality sound.
It is possible that some adjustment in delay will be required
to synchronize the sounds from two systems. If you hear an
echo-like effect with the HyperSound audio, then see page 21
regarding Delay to synchronize the sound.
CONNECT THE SYSTEM COMPONENTS

16
CONTROLS
All the controls to configure and use your HyperSound Clear™
unit are on both the front panel and remote control.
FRONT PANEL CONTROLS
REMOTE CONTROLS
SYSTEM OPERATION

17
Power – Turn the HyperSound Clear™amplifier on or off via
the Power button on either the front panel or remote control.
On powerup the sytem will take a few seconds to activate
and then the power button on the front panel will turn white
and the word ACTIVE will appear on the display.
During power-up sequence, this screen is shown with a bar
filling up to show progress of system initialization.
Once HyperSound is ready, ACTIVE is displayed.
OPERATION
Standby Screen - The following screen will be displayed during
standby and gives useful information including what input is
currently active, which Equalizer setting is currently active,
and if the current content is Dolby Digital capable. The Dolby
Digital indicator will illuminate when the content is Dolby
Digital encoded.
Input
Selected
Equalizer
Selected
Dolby
Digital Input
Indicator
Note:
An air bubble in the reflective surface of the speaker may
occasionally form. There is nothing wrong with the operation
of the emitter in this case and the bubble will disperse within a
short period of time.

18
VOLUME = 12
MUTE ON
MUTE OFF
Mute – To silence the HyperSound Clear audio system, press
the Mute button on the remote control. The front panel display
will indicate MUTE ON. To resume HyperSound Clear listening,
press the Mute button again. The front panel display will
indicate MUTE OFF.
Press Mute Button. Stays on until you press the mute button.
(Sound muted).
Press the Mute button again to unmute the audio.
Volume – Make the HyperSound Clear™audio louder or
softer using the main Volume dial on the front panel or
the Volume Up and Down buttons on the remote control.
The front panel display will indicate the relative volume
level with a number and bar graph.
WARNING - Listening to HyperSound Clear audio at
excessive volume (e.g., volume programmed or optimized
for a person with hearing loss) can cause permanent
hearing damage. People with normal hearing should use
the “Standard” or “Bright” settings or use as low a volume
as possible.
OPERATION

19
OPERATION
First press of the Input button brings
up the input menu showing the
currently selected input.
Pressing the Input button again cycles
down through the inputs. Alternatively
the user can press the up and down
buttons and the inputs will cycle up or
down through the list.
Once you get to the Input you want,
press Select which sets that Input.
Note: The menu won’t cycle to the next item until the unit has time
to select that input. A message “Please Wait” indicates that the input
is in the process of being activated.
Press Input button on remote or enter via Settings menu
Input select – The HyperSound Clear™amplifier has 4 inputs:
two optical inputs on the back panel, the RCA analog input
on the back panel, and the 3.5mm analog input on the front
panel. You can cycle through those inputs by pressing the
Input button on the remote control. You can also press the
Select button on the front panel and navigate to the Input
Select menu as described in the section on Menu Selectable
Features, which follows.

20
OPERATION
Pressing Select
when any item is
highlighted pulls
up that item’s
sub-menu.
Use Left and
Right buttons
to set balance,
voice, delay, and
brightness.
Pressing Select
sets that item and
takes you back to
the settings menu
where you left off
(or you can just
do nothing and it
will set that item).
Press Select
button brings
up the settings
Menu. Use
Up and Down
buttons to
navigate up
and down in
the menu.
Takes you to
Equalizer Menu
Takes you to
Input menu.
Exits setting menu to
standby screen.
Menu Selectable Features
Press the Center button of the 5 button Navigation panel on
the front of the amplifier or the remote control to select and
adjust other options.
Use the Up/Down buttons on the front panel or remote
control to navigate choices in the Settings menu.
Press Select again to choose a setting to adjust.
Use the Left/Right buttons on the front panel or remote
control to make your adjustment.