Hypertec EnCrypt PLUS User manual

EnCrypt PLUS from Hypertec - User Guide
Hypertec
Hypertec EnCrypt PLUS
User Guide
User Guide

EnCrypt PLUS from Hypertec - User Guide
Table of Contents
1
Table of Contents
1. Table of Contents
2. Introduction and Features
3. Installing the EnCrypt PLUS device
4. First time use and Setting the Password
5. Unlocking the EnCrypt PLUS device
6. Locking the EnCrypt PLUS device
7. Help and support
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
2
Introduction
The EnCrypt PLUS Drive is a USB Flash Memory Secure Storage Device with a hardware 256 bit
AES encryption to secure your files.
The drive itself contains two areas, a CDROM device and a removable disk (the secure area).
The CDROM section contains the EnCrypt PLUS Lock Tool and user guide. The
private area is only available after successfully unlocking the device.
If your device is lost or stolen your data is protected in the secure area, only by sucessfully un-
locking the device will the data become accessible. The device will only allow 6 attempts to enter
the correct password, on the 6th bad attempt the device will erases all data on the drive.
Hypertec recommends you make a backup of all your important data in case the device is lost or
stolen.
It is important to plug in only one device at a time if using the EnCrypt PLUS Security Tool.
The EnCrypt PLUS Security Tool is only designed for the Windows based operating system.
Windows 2000 users: please upgrade to Service Pack 3 (SP3) or above before using this security
product and application program.
Features
A range of cases are available.
Disk Free operation: No Drivers required, No software installation required.
FIPS compliant AES 256bit hardware encryption engine
Does not require administrative privileges to unlock the device.
The program is pictorial with easy to understand icons and user-friendly descriptions.
Strong password requirements (minimum 8 including 1 number and 1 special character)
Brute force protection (After six wrong password attempts, the data is erased)
Password hint function (up to 32 characters, must not contain the password)
5 Year warranty
Friendly reminders
Password is required before anything can be written to the device
USB Flash Memory
Hardware Implemented AES Encryption
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
3
Before Using EnCrypt PLUS
For Windows 2000 users please upgrade to
SP3 or SP4. For Windows XP users XP SP2
and below installations please make sure you
have 2 available drive letters between the
last physical drive on your PC and the first
network drive, this is to avoid possible drive
letter assignment problems.
Installing The Device
Insert the device into your PC, the drive
should be detected and installed by the
operating system. No drivers are required
for Windows 2000, Windows XP or
Windows Vista.
The installation bubbles should show the
progress of Windows installing your device
at the bottom right of the screen.
Once the bubble says the hardware is in-
stalled and ready for use you should be able
to see two new drive letters visible in
‘My Computer’, one is the CDROM section
of the drive and on is the storage area.
You will not be able to access the stor-
age area until the drive is unlocked. The
CDROM section is capable of the autorun
ability and will launch the EnCrypt PLUS
security Tool if enabled.
USB Flash Memory
Hardware Implemented AES Encryption
Installing the Device in Windows XP
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
4
Using EnCrypt PLUS The First Time
The first time you use the device the user will
need to enter a password. The password setup
screen will be displayed, you will not be able to
use the device until you have set a password.
Setting The Password
Enter a password of your choice (between 8
and 16 characters). This password must
contain at least one numerical character and
one special character.
*Warning* - Do not forget your password, if
you do loose the password there is no way to
recover your data. You may enter a password
hint (maximum of 32 characters) as an aid to
help you remember your password.
If you wish to see the password as you type it,
check the ‘show password’ selection box
When ready, click to save the password and the
password hint. You will see a message telling
you that the password has been changed or a
message box telling why the password or hint
is not acceptable.
The device will become locked when it is
removed from the USB port. You can also lock
the drive using the lock tool without removing
the device from the machine.
USB Flash Memory
Hardware Implemented AES Encryption
On first use you must set a password
The requirements have not been met
Password and hint entered
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
5
Unlocking The EnCrypt PLUS
When you start EnCrypt PLUS application you
should see the main menu, the status box will
let you know if the device is currently locked or
unlocked.
From here you can Lock/Unlock the device,
change the password, show your password hint
or attempt to launch the user guide (Requires
Adobe Acrobat reader to be installed).
To unlock the device click on the bottom right
option ‘the padlock icon’ to unlock the device
The password entry box is displayed allowing
you to enter the password, also shown is a pass-
word hint button which displays your password
hint to help you remember your password.
*Warning* - If you forget your password there is no way to
recover your data, please ensure you set a password hint.
Once the correct password is entered the drive
will unlock and a message will be displayed let-
ting you know the drive is now accessible.
The secure area of the drive will now be acces-
sible in My Computer as the drive letter that was
installed (Marked as a removable disk)
USB Flash Memory
Hardware Implemented AES Encryption
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
6
Locking The Drive
To lock the drive simply remove it from the
USB port. It will also become locked if there
is a suspension of the USB power such as
standby mode on your PC.
You can also lock the drive by using the
unlock tool, the same button to unlock the
device will now allow you to lock the device.
Please note that the lock function is per-
formed in the hardware and not in software.
If you unlock the device and then leave the
device unlocked and plugged into the compu-
ter, it will remain unlocked until it is removed
from the USB port or locked using the lock
tool. If you log off, this will not lock the
device.
USB Flash Memory
Hardware Implemented AES Encryption
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk

EnCrypt PLUS from Hypertec - User Guide
7
USB Flash Memory
Hardware Implemented AES Encryption
Help and Support
If you are having problems using your EnCrypt PLUS please give the Hypertec Technical
Support Team a call or send an email:
Telephone: [phone] ([phone]
Fax: [phone] ([phone]
Email: [email protected]
Web: http://www.hypertec.co.uk
FAQ
Q: I have forgotten my password, can I get my data back?
A: No, without a valid password you will be forced to reset the device, erasing all the data.
Q: When I click on the removable disk in Explorer it says ‘Please Insert Disk’ ?
A: The device may be locked, check the drive status using the lock tool.
Q: When I plug in the drive nothing happens and the light does not flash?
A: The device may be faulty, please contact support for a replacement.
Q: The lock tool works in an Administrator account but does it work in a User account?
A: Yes, the drive works in a user account.
Q: When I run the Security Tool it tells me to insert the device?
A: Please check that you can see both the CDROM section and the removable disk section of the
device in My Computer. It is possible the removable disk section has the same drive letter as a
network drive causing a failure. This may happen on Windows XP SP2 (This Issue was fixed
in Win XP SP3 and with a Microsoft hotfix for SP2). To Resolve this use the disk management
snap in to change the allocated drive letter to an available drive letter.
Q: I run the security tool in a USER account but after a delay is tells me to insert the device. I
have checked and I can see both sections of the device.
A: It may be that the system registry has been restricted for USERS and the required keys are
not accessible to the lock tool. Please contact support for more information and a list of the keys
involved.
Please contact Hypertec Ltd for more information:
t: 0870 243 5603 e: [email protected] w: www.hypertec.co.uk