Hytera XSecure PNC560 User manual

Hytera Communications Corporation Limited
PNC560 5G XSecure Rugged
Device
User Manual

Preface
Welcome to the world of Hytera and thank you for purchasing this product. This manual includes a description of the
functions and step-by-step procedures for use.
To avoid bodily injury or property loss caused by incorrect operation, please carefully read the Safety Information
Booklet before use.
This manual is applicable to the following product:
PNC560 5G XSecure Rugged Device

Copyright Information
Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in the
People's Republic of China (PRC) and/or other countries or areas. The Company retains the ownership of its
trademarks and product names. All other trademarks and/or product names that may be used in this manual are
properties of their respective owners.
The product described in this manual may include the Company's computer programs stored in memory or other media.
Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer
programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to
the purchaser regarding the Company's computer programs. The Company's computer programs may not be copied,
modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the
Company.
Disclaimer
The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or
reliability is given. All the specifications and designs are subject to change without notice due to continuous
technological development. No part of this manual may be copied, modified, translated, or distributed in any manner
without the prior written consent of the Company.
We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the
third-party products and contents involved in this manual.
If you have any suggestions or would like to receive more information, please visit our website at:
https://www.hytera.com.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
⚫Reorient or relocate the receiving antenna.
⚫Increase the separation between the equipment and receiver.
⚫Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
⚫Consult the dealer or an experienced radio/TV technician for help.
FCC SAR statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must
follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
The portable device is designed to meet the requirements for exposure to radio waves established by the Federal
Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of
tissue. The highest SAR value reported under this standard during product certification for use when properly worn
on the body with minimum distance 10mm and head with minimum distance 0mm.
ISED Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
⚫This device may not cause interference.
⚫This device must accept any interference, including interference that may cause undesired operation of the device.
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences
et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée
aux deux conditions suivantes:
⚫L'appareil ne doit pas produire de brouillage;
⚫L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
IC SAR Statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. End user
must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These
requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under
this standard during product certification for use when properly worn on the body with minimum distance 10mm and
head with minimum distance 0mm.
⚫The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems;
⚫Where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant
with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated.
Cet équipement est conforme aux limites d'exposition aux rayonnements de l'ised pour les environnements non
contrôlés. L'utilisateur final doit se conformer àdes instructions d'exploitation spécifiques afin de respecter la
conformitéàl'exposition aux radiofréquences. L'émetteur ne doit pas être au même endroit qu'une autre antenne ou un
autre émetteur et ne doit pas fonctionner avec une autre antenne ou un autre émetteur.
L'appareil portatif est conçu pour répondre aux exigences d'exposition aux ondes radio de l'ised. Ces exigences fixent
une limite moyenne de SAR de 1,6 W / kg pour un gramme de tissu. La valeur SAR la plus élevée rapportée lors de
la certification du produit conformément àla présente norme lorsqu'elle est correctement portée sur une carrosserie
ayant une distance minimale de 10 mm et une tête ayant une distance minimale de 0mm.
⚫le dispositif utilisé dans la bande 5150-5250 MHz est réservé à une utilisation en intérieur afin de réduire le risque
de brouillage préjudiciable aux systèmes mobiles par satellite dans le même canal;
⚫le cas échéant, le (s) type (s) d'antenne, le (s) modèle (s) d'antenne et l'angle (s) d'inclinaison le plus défavorable
nécessaire (s) pour rester conforme (e) au p.e. L'exigence relative au masque d'élévation énoncée à la section
6.2.2.3 doit être clairement indiquée.
CE SAR Statement
This equipment complies with Directive 2014/53/EU radiation exposure limits set forth for an uncontrolled
environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The portable device is designed to meet the requirements for exposure to radio waves established by European Union
market (France). These requirements set a SAR limit of 2W/kg averaged over one gram of tissue. The highest SAR
value reported under this standard during product certification for use at the head is 1.55 W/kg and body is 1.69 W/kg.
5G Frequency Range Restriction
The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band
5150-5350 MHz for this device are restricted to indoor use only within all European Union countries.

Manufacturer Information
⚫Manufacturer Name
Hytera Communications Corporation Limited
⚫Manufacturer Address
Hytera Tower, Hi-Tech Industrial Park North, 9108# Beihuan Road, Nanshan District, Shenzhen, P.R.C., P
518057

User Manual
Contents
i
Contents
Documentation Information ..................................................................................................................... 1
1. Packing List........................................................................................................................................... 3
2. Product Layout...................................................................................................................................... 4
3. Before Use ............................................................................................................................................. 5
3.1 Install the Cards................................................................................................................................. 5
3.2 Attach the Battery.............................................................................................................................. 5
3.3 Charge the Battery............................................................................................................................. 6
4. Basic Operations................................................................................................................................... 7
4.1 Turn On the Device............................................................................................................................ 7
4.2 Turn Off the Device............................................................................................................................ 7
4.3 Restart the Device............................................................................................................................. 7
4.4 Adjust the Volume.............................................................................................................................. 8
4.5 Use the SIMs..................................................................................................................................... 8
4.5.1 Set the SIM Preference ........................................................................................................... 9
4.5.2 Enable or Disable the SIM Card .............................................................................................. 9
4.6 Manage the Battery ......................................................................................................................... 10
4.6.1 Enable the Battery Saver....................................................................................................... 10
4.6.2 Set the Remaining Battery Display ........................................................................................ 10
4.7 Manage the Storage........................................................................................................................ 11
4.8 Check the Device Information.......................................................................................................... 11
5. Screen.................................................................................................................................................. 12
5.1 Understand Status Icons ................................................................................................................. 12
5.2 Understand Control Center.............................................................................................................. 13
5.3 Manage the Widget.......................................................................................................................... 13
5.4 Capture the Screen.......................................................................................................................... 14
5.5 Record the Screen........................................................................................................................... 14
5.6 Cast the Screen............................................................................................................................... 14
5.7 Lock or Unlock the Screen............................................................................................................... 14
5.7.1 Set the Pattern or Password Unlock...................................................................................... 14
5.7.2 Set the Fingerprint Unlock ..................................................................................................... 14
5.7.3 Set the Face Unlock .............................................................................................................. 15
5.8 Set the Home Screen ...................................................................................................................... 16
5.9 Auto-Rotate the Screen................................................................................................................... 16
5.10 Enable the Glove Mode................................................................................................................. 16
5.11 Set the Display............................................................................................................................... 17
5.11.1 Switch Between Sleep and Wake Mode .............................................................................. 17
5.11.2 Adjust the Screen Brightness............................................................................................... 17

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5.11.3 Turn On the Night Light........................................................................................................ 17
5.11.1 Set the Dark Theme............................................................................................................. 18
5.11.2 Set the Text Display ............................................................................................................. 18
5.11.3 Set the Wallpaper ................................................................................................................ 19
6. Contacts............................................................................................................................................... 20
6.1 Add the Contact............................................................................................................................... 20
6.2 Understand the Contact Interface.................................................................................................... 20
6.3 Search for the Contact..................................................................................................................... 20
6.4 Share the Contact............................................................................................................................ 21
6.5 Delete the Contact........................................................................................................................... 21
6.6 Set More.......................................................................................................................................... 21
7. Calls...................................................................................................................................................... 22
7.1 Make the Call................................................................................................................................... 22
7.2 Receive or Decline the Call ............................................................................................................. 23
7.3 View the Missed Call ....................................................................................................................... 23
7.4 End the Call..................................................................................................................................... 23
7.5 Make the Emergency Call................................................................................................................ 23
7.6 Set More.......................................................................................................................................... 23
8. Messages............................................................................................................................................. 24
8.1 Send the Message........................................................................................................................... 24
8.2 Search for the Message................................................................................................................... 24
8.3 Delete the Conversation.................................................................................................................. 24
8.4 Block the Message from a Contact.................................................................................................. 24
8.5 Manage Messages .......................................................................................................................... 25
8.6 Set More.......................................................................................................................................... 25
9. Connectivity......................................................................................................................................... 26
9.1 USB Connection.............................................................................................................................. 26
9.2 Mobile Network................................................................................................................................ 26
9.2.1 Enable the Mobile Network.................................................................................................... 26
9.2.2 Set the Mobile Network.......................................................................................................... 27
9.2.3 Monitor the Data Usage......................................................................................................... 27
9.2.4 Limit the Data Usage ............................................................................................................. 27
9.3 WLAN.............................................................................................................................................. 28
9.3.1 Connect to the WLAN............................................................................................................ 28
9.3.2 Setting the WLAN .................................................................................................................. 28
9.4 Hotspot and Tethering..................................................................................................................... 29
9.5 BT.................................................................................................................................................... 29
9.5.1 Pair a Peripheral BT Device .................................................................................................. 30
9.5.2 Share the File Through BT .................................................................................................... 30

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9.5.3 Change the Device Name...................................................................................................... 30
9.6 VPN................................................................................................................................................. 31
9.7 Airplane Mode ................................................................................................................................. 31
10. Personalization.................................................................................................................................. 32
10.1 Set the Sound................................................................................................................................ 32
10.1.1 Turn on Do Not Disturb........................................................................................................ 32
10.1.2 Set More .............................................................................................................................. 32
10.2 Enable the Location Services ........................................................................................................ 33
10.3 Set the Accessibility....................................................................................................................... 34
10.3.1 Set the Text and Display ...................................................................................................... 34
10.3.2 Set the Extra Dim Screen .................................................................................................... 34
10.3.3 Use the Magnifier ................................................................................................................ 34
10.3.4 Add the Accessibility Menu Shortcut.................................................................................... 35
11. Apps................................................................................................................................................... 36
11.1 Manage the App ............................................................................................................................ 36
11.1.1 Close the Running App ........................................................................................................ 36
11.1.2 Install the App ...................................................................................................................... 36
11.1.3 Uninstall the App.................................................................................................................. 36
11.1.4 Force Stop or Reuse the App............................................................................................... 37
11.1.6 Set the App Lock.................................................................................................................. 38
11.1.7 Pin the App .......................................................................................................................... 38
11.2 Use the Google App ...................................................................................................................... 39
11.2.2 Google Chrome ................................................................................................................... 39
11.2.3 Google Drive........................................................................................................................ 39
11.2.4 Google Duo.......................................................................................................................... 40
11.2.5 Gmail ................................................................................................................................... 40
11.2.6 The Google app ................................................................................................................... 40
11.2.7 Google Maps ....................................................................................................................... 40
11.2.8 Google Photos ..................................................................................................................... 40
11.2.9 Google Play ......................................................................................................................... 40
11.2.10 YouTube............................................................................................................................. 40
11.2.11 YT Music ............................................................................................................................ 40
11.2.12 Google Calendar................................................................................................................ 40
11.2.13 Google Keep...................................................................................................................... 41
11.3 Use the Multimedia App................................................................................................................. 41
11.3.1 Camera ................................................................................................................................ 41
11.3.2 Sound Recorder................................................................................................................... 43
11.4 Use the Utility App......................................................................................................................... 45
11.4.1 Files ..................................................................................................................................... 45

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11.4.2 Documents........................................................................................................................... 45
11.4.3 Clock.................................................................................................................................... 46
11.4.4 Calculator............................................................................................................................. 48
11.4.5 SuperNote............................................................................................................................ 48
11.4.6 HEncryptor........................................................................................................................... 49
11.4.7 APPCenter ........................................................................................................................... 49
12. System ............................................................................................................................................... 51
12.1 Set the Language and Input .......................................................................................................... 51
12.2 Set the Date and Time................................................................................................................... 51
12.3 Use the Dual Domains................................................................................................................... 51
12.4 Reset the Device ........................................................................................................................... 52
12.5 Update the System........................................................................................................................ 52
13. Troubleshooting................................................................................................................................ 54
14. Care and Cleaning............................................................................................................................. 56
14.1 Product Care.................................................................................................................................. 56
14.2 Product Cleaning........................................................................................................................... 56
15. Optional Accessories........................................................................................................................ 57
16. Specifications.................................................................................................................................... 58
17. Abbreviations .................................................................................................................................... 61

User Manual
Documentation Information
1
Documentation Information
This section describes the conventions and revision history of this document.
Documentation Conventions
Instruction Conventions
Icon
Description
Indicates information that can help you make better use of your product.
Indicates references that can further describe the related topics.
Indicates situations that could cause data loss or equipment damage.
Indicates situations that could cause minor personal injury.
Indicates situations that could cause major personal injury or even death.
Notation Conventions
Item
Description
Example
Boldface
Denotes menus, tabs, parameter names,
window names, dialogue names, and hardware
buttons.
To save the configuration, click Apply.
The Log Level Settings dialogue box appears.
Press the PTT key.
" "
Denotes messages, directories, file names,
folder names, and parameter values.
The screen displays "Invalid Battery!".
Open "PSS.exe".
Go to "D:/opt/local".
In the Port text box, enter "22".
>
Directs you to access a multi-level menu.
Go to File > New.
Key Operations
Operation
Description
Press
Press and release quickly.
Long press
Press and hold for the preset duration.
Double press
Press twice continuously and quickly.

Documentation Information
User Manual
2
Operation
Description
Press and hold
Keep the key pressed.
Main Screen Operations
Operation
Illustration
Description
Example
Tap
Touch an item once with your finger.
Tap to open the Camera app.
Touch and hold
Touch an item with your finger and
maintain contact.
Touch and hold until it jiggles.
Swipe
Swipe your finger across the screen.
Swipe down from the top edge of any
screen to access the notification panel.
Drag
Touch and press an item, and then
move it to a new position.
Touch and press until it jiggles,
and then drag it to the proper position.
Pinch
Move two fingers together on the
screen.
Pinch a photo to zoom out.
Spread
Move two fingers apart on the screen.
Spread a photo to zoom in.

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1. Packing List
Unpack carefully and check that you have received the following items. If any item is missing or damaged, contact
your dealer.
Item
Quantity (PCS)
Item
Quantity (PCS)
PNC560
1
Battery Cover
1
Battery
1
Tempered Glass
1
Power Adapter
1
Documentation Kit
1
Data Cable
1
/
/
⚫Figures in this manual are only for reference.
⚫Check the label inside the battery slot to ensure that the purchased product is correct.
⚫Please use the original accessories in the packing list, any change of the accessories (battery/USB cable) may
result in EMC non-compliance.

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2. Product Layout

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3. Before Use
3.1 Install the Cards
Remove the battery cover.
Insert the Nano SIM cards and the Micro SD card into the corresponding slots with the metal contacts facing
down.
To remove the Nano SIM card, slide the latch to eject the corresponding card.
3.2 Attach the Battery
⚫Use the approved battery to avoid the risk of explosion.
⚫Dispose of the used battery according to "Precautions for Disposal" in the Safety Information Booklet.
Remove the battery cover.
Align the contacts on the battery with those on the battery slot, and then slide the battery into the slot.
Put the battery cover back in place.

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3.3 Charge the Battery
⚫Use the approved charger to charge the battery.
⚫Read the Safety Information Booklet before charging.
⚫The remaining lithium-ion battery power is limited to 30% pursuant to the new lithium battery shipment
regulation approved by the International Air Transport Association (IATA).
Connect the product to the power adapter, power bank, or PC through the USB data cable.
During charging, check the charging status through the battery icon or percentage on the touchscreen.

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4. Basic Operations
4.1 Turn On the Device
Long press the On-Off key until the startup screen appears.
4.2 Turn Off the Device
⚫Method 1
Long press the On-Off key, and then select Power off.
⚫Method 2
a. Swipe down from the status bar.
b. Swipe down from the control center to unfold all shortcuts.
c. Tap .
d. Tap Power off.
4.3 Restart the Device
⚫Method 1
Long press the On-Off key, and then select Restart.
⚫Method 2
a. Swipe down from the status bar.
b. Swipe down from the control center to unfold all shortcuts.
c. Tap .
d. Tap Restart.
If the device fails to work and be powered off, you can long press the On-Off key for more than 10s to forcibly
restart the device.

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4.4 Adjust the Volume
High sound pressure with hearing damage risk. Do not listen at high volume levels for long periods.
Through the Volume Key
⚫Media Volume
Press the Volume Up key to increase the media volume, or the Volume Down key to decrease the media volume.
⚫Ring and Notification Volume
a. Press the Volume Up key or Volume Down key.
b. Do any of the following:
⚫To vibrate the ring and notification, tap the upper icon on the volume bar, and then select .
⚫To mute the ring and notification, tap the upper icon on the volume bar, and then select .
⚫To increase or decrease the ring and notification volume, tap the lower icon on the volume bar, and
then drag the slider corresponding with Ring & notification volume.
⚫Call and Alarm Volume
a. Press the Volume Up key or Volume Down key.
b. Tap the lower icon on the volume bar.
c. To increase or decrease the call or alarm volume, drag the slider corresponding with Call volume or Alarm
volume.
Through the Sound Interface
Tap .
Tap Sound.
Drag the slider corresponding with Media volume, Call volume, Ring & notification volume, and Alarm
volume.
4.5 Use the SIMs
The device supports the Dual SIM Dual Standby feature, but cannot access voice services and data services
simultaneously.

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4.5.1 Set the SIM Preference
You can set a SIM card as the default one for the Internet, calls, and messages.
Tap .
Tap Network & internet.
Select one SIM.
Do any of the following.
➢Tap Data preference, and then select the SIM, of which the network you want to use.
➢Tap Calls preference, and then select the SIM, which you want to use to make a call.
➢Tap SMS preference, and then select the SIM, which you want to use to send a message.
4.5.2 Enable or Disable the SIM Card
Tap .
Tap Network & internet.
Select one SIM.
Tap following Use SIM.

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To custom the name and color of the SIM, tap in the upper right corner.
4.6 Manage the Battery
You can check the battery usage, enable Battery Saver to extend the battery life, and set whether to display the battery
percentage in the status bar.
4.6.1 Enable the Battery Saver
Battery Saver can reduce power consumption by decreasing the screen brightness or adjusting the sleep time.
⚫Manually enable the Battery Saver
➢In the control center, tap Battery Saver, and then tap TURN ON.
➢Tap , go to Battery > Battery Saver, and then tapfollowing User Battery Saver.
⚫Automatically enable the Battery Saver
a. Tap Set a schedule.
b. Tap Based on percentage.
c. Drag the slider to a percentage you want.
The percentage displayed above the slider indicates the remaining battery. Once the battery reaches to the
value, the Battery Saver will be automatically enabled
⚫Automatically disable the Battery Saver
Tap following Turn off when charged.
When the battery is over 90%, the Battery Saver will be automatically disabled.
During charging, the Battery Saver cannot be enabled.
4.6.2 Set the Remaining Battery Display
Tap .
Tap Battery.
Tap following Battery percentage.
The remaining battery percentage will be displayed in the status bar.