Hyundai SantaFe User manual

SANTAFE
Emergency Response Guide
Plug-in hybrid

Contents
1. Identification / recognition 2
2. Immobilization / stabilization / lifting 6
3. Disable direct hazards / satety regulations 7
4. Access to the occupants 12
5. Stored energy / liquid / gases / solids 15
6. In case of fire 18
7. In case of submersion 22
8. Towing / Transportation / storage 23
9. Important additional information 26
1

1. Identification / recognition
Initial Response: Identify, Immobilize and Disable
Identify
The SANTAFE PHEV is built on a conventional SANTAFE chassis and therefore the
appearance looks very similar to the internal combustion engine model.
Emergency responders should assume that any SANTAFE you respond to is a Hybrid
vehicle and respond to emergency scenarios involving the SANTAFE PHEV accordingly,
exercising extreme care and caution to avoid contact with the high voltage system within the
vehicle.
The following procedures should be used whenever you are dealing with a SANTAFE PHEV
at an emergency scene. However, all operations should be consistent with your department's
standard operating procedures, guidelines, and any applicable laws. When an PHEV is
damaged in a crash, the high voltage safety systems may have been compromised and
present a potential high voltage electrical shock hazard. Exercise caution and wear
appropriate personal protective equipment (PPE) safety gear, including high voltage safety
gloves and boots. Remove all metallic jewelry, including watches and rings.
2

Engine Compartment and Underside
1. Identification / recognition
1.1 Identifying a HYUNDAI SANTAFE PHEV
3
The SANTAFE PHEV has a plastic cover with “Hybrid” clearly shown on it.
Additionally, there are orange colored high
-voltage electrical cables in the motor
compartment and underside

XXXXXXX2XXXXXX
1. Identification / recognition
VIN Label
The VIN (Vehicle Identification Number) identifies
an electric car with a “2” displayed in the
8th position, as shown in the below picture.
The VIN can be found:
1) Underneath the front passenger seat (or driver seat).
2) On the vehicle certification label attached to the driver’s side (or passenger) center pillar.
8th position
1.1 Identifying a HYUNDAI SANTAFE PHEV
4

2. Immobilization / stabilization / lifting
The next step is to immobilize the vehicle to prevent any accidental movement that can
endanger responding emergency personnel or civilians. When the SANTAFE PHEV is damaged
in a crash, the vehicle may appear to be shut off when it is not because the engine emits little to
no sound.
When the "READY" mode light is illuminated on the Instrument Panel, the vehicle can move
silently using the electric motor. Responders should approach the vehicle from the sides and
stay away from the front or rear as they are potential paths for vehicle movement. Be sure to
immobilize the vehicle in the following manner.
2.2 Vehicle Stabilization
Use standard stabilization(lift) points, as
shown to the right. Always be sure to connect
to a structural member of the vehicle and
avoid placing cribbing under high voltage
cables, and other areas not normally
considered acceptable.
Chock the Wheels
Engage Parking Brake
Step on brake pedal to park
the vehicle, then press the
park (P) Button
2.1 Immobilization
5

3. Disable direct hazards / safety regulations
The final step in the initial response process, conducted after immobilizing the vehicle, is to
disable the vehicle, its SRS components and the high voltage electrical system. To prevent
current flow through the system, use one of the following procedures to disable the vehicle.
3.1 Disabling the System –Smart Key System and “POWER”
START/STOP Button
1.
Confirm the status of the READY light on the instrument panel. If the READY
light is illuminated, the vehicle is ON.
“POWER” START/STOP Button
a) If the READY light is NOT illuminated, the vehicle is off. Do not push the “POWER”
START/STOP button because the vehicle may start (go
into READY mode).
b) To turn OFF the system, press the 'P' (Park) button, and press the POWER button.
Case I
Case II*
Fuse removal
(Fuse box)
12 Volt battery
disconnection
High voltage
shut off
*In case of the vehicle cannot be disabled using the “power” button.
Power Off 12 Volt battery
disconnection
High voltage
shut off
“P” parking position button
6

3. Disable direct hazards / safety regulations
2. If necessary, lower the windows, unlock the doors and open the tail gate as required,
before disconnecting the 12 Volt battery. Once the 12 Volt battery is
disconnected, power
controls will not operate. (Refer to below “4.” for 12 Volt battery disconnection)
3. Before disconnecting the 12 Volt battery, remove the Smart Key at least 2 meters
away from the vehicle to prevent accidental restart.
4.
Disconnect the negative (-) 12 Volt battery cable located at the luggage room, to
further prevent the risk of accidental restart.
Without depressing
the brake pedal
Pressing
POWER button
Button
Position/LED Vehicle condition
One time ACC/ON Electrical accessories are operational.
Two times ON/ON The warning lights can be checked before the
vehicle is started.
Three times OFF Off
Pressing
POWER button
Button
Position/LED Vehicle condition
One time START/OFF Ready to drive
While depressing the brake pedal
7
4-1. Remove the luggage mat(A). 4-2. Turn the ignition switch OFF
and disconnect the auxiliary 12
Volt battery negative (-) terminal
(A).
4-1. Remove the service cover(A).

3. Disable direct hazards / safety regulations
5. In case of emergency, disconnect or cut the service interlock connector cable (A) to isolate
the high voltage of the battery.
a. Remove the service interlock connector (A)
located at the engine room right side.
a. If the Service Interlock connector cannot
be disconnected, cut the wire attached the
yellow warning label.
•Before engaging in emergency response procedures, ensure the vehicle is disabled and wait for
more than 5 minutes to allow the capacitor in the high voltage system to discharge to avoid
electrocution.
•Exposed cables or wires may be visible inside or outside the vehicle. To prevent injury or death
due to electrical shock, never touch the wires or cables before disabling the system, to prevent
injury or death due to electrical shock.
Failure to follow any of these instructions may result in serious injury or death by electrocution.
Electrocution Risk!
•SRS components may remain powered and active for up to 3 minutes after the 12 Volt electrical
system is shut off or disabled. Disconnect the battery cable and wait for at least 3 minutes before
beginning work.
Failure to follow any of these instructions may result in serious injury or death from accidental
deployment of the airbag system.
Explosive Risk!
8

3.2 Disabling the System
–IG (Ignition) Fuse Removal
3. Disable direct hazards / safety regulations
1. Open
the hood.
2. Remove the engine room fuse box cover.
3.
In the event the vehicle cannot be
disabled using the “Power” START/STOP
Button, pull the IG1, IG2 fuses or relays
from the engine compartment room fuse
box. If the IG fuses cannot be located, pull
out all the fuses and relays in the fuse box.
Engine room fuse box
9
4. Separate the negative (-) 12 Volt battery
cable (A) located at the luggage room to
further prevent the risk of accidental restart.