I/o interconnect Sv142h0 User manual

User Manual

1. SV142H0– I/O 4 Port Single DP-HDMI 4K video Secure KVM without CAC PP3.0

2. SV142H1– I/O 4 Port Single DP-HDMI 4K video Secure KVM with CAC PP3.0

3. SV242H1– I/O 4 Port Dual DP-HDMI 4K video Secure KVM with CAC PP3.0

4. SV242H0– I/O 4 Port Dual DP-HDMI 4K video Secure KVM without CAC PP3.0

DP (Display Port)-HDMI 4K Video

Secure KVM Switch

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͳ

Table of Contents

Introduction .......................................................................................................2

Package Contents .................................................................................2

Item Sold Separately .............................................................................2

Safety Precautions ................................................................................3

User Guidance & Precautions ...............................................................4

Overview ............................................................................................................5

Security Features ..................................................................................5

Tamper Evident Labels .........................................................................5

Other Features ......................................................................................6

Equipment Requirements ......................................................................7

System Requirements ...........................................................................8

Unit Display Diagrams .........................................................................10

Specifications .......................................................................................12

Installation .......................................................................................................13

Pre-Configuration ................................................................................13

Connection and Installation .................................................................13

Color Code Label Installation ..............................................................14

Operating the KVM Switch ..............................................................................15

Common Access Card (CAC) Configuration and Operation........................16

Troubleshooting .................................. ...........................................................17

Information .......................................................................................................20

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ʹ

Introduction

Thank you for purchasing this Interconnect (I/O) DP-HDMI 4K video secure KVM switch. This Switch is designed for use in secure environment

installations. The Switch offers safe centralized control, which prevents unintended data transfer between computers running at different security

levels. The Switch provides the highest security safeguards and features that meet today’s Information Assurance DP-HDMI (IA) computing

requirements.

I/O DP-HDMI 4K video secure KVM switch is especially challenging in terms of security as DP-HDMI 4K video secure KVM switch is a very robust

protocol by nature. I/O has developed this unique Secure KVM switch with the highest possible security in mind, assuring no leakage of

information between connected computers through any channels including DP-HDMI secure KVM switch dedicated channels.

This user manual provides all the details you’ll need to install and operate your new Switch, in addition to expert troubleshooting advice —in the

unlikely event of a problem..

Package Contents

4-Port Single / Dual DP-HDMI Secure KVM Switch

AC input: 90~264 V AC, 12V 1.5A DC Power Adapter Output

Color Label Sheet

USB Cable (CAC version), 6 ft. (SV142H1, SV242H1)

HDMI-HDMI Cable, 6 ft.

User Manual

Rubber Foot

Items Sold Separately

DP-DP Cable with USB and Audio 6ft

Desktop Control Unit (DCU)

Card Reader (SV142H1, SV242H1)

Important:

This product is equipped with an always-on active anti-tamper system. Any attempt to open the enclosure may activate the tamper-evident seals

for visually detecting tampering and render the unit permanently inoperable. If the unit’s enclosure appears to be disrupted or all the LED ports

flash continuously, please call I/O Technical Support toll-free at (1 (714) 564-1111).

Reporting I/O Product Security Vulnerability

If you are aware of potential security vulnerability while installing or operating this product, we encourage you to contact us immediately at the

following email address: t[email protected] .

Please note: I/O Secure KVM Switch cannot be upgraded, serviced or fixed.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͵

Safety Precautions

Please read the following safety precautions carefully before using the product:

Before cleaning, disconnect the product from any electrical power supply.

Do not expose the product to excessive humidity or moisture.

Do not store or use for extensive period of time in extreme thermal conditions –it may shorten product lifetime.

Install the product only on a clean secure surface.

If the product is not used for a long period of time, disconnect it from electrical power.

If any of the following situations occurs, have the product checked by a qualified service technician:

oLiquid penetrates the product’s case.

oThe product is exposed to excessive moisture, water or any other liquid.

oThe product is not working well even after carefully following the instructions in this user’s manual.

oThe product has been dropped or is physically damaged. The product shows obvious signs of breakage or loose internal parts.

oIn case of external power supply –If power supply overheats, is broken or damaged, or has a damaged cable.

The product should be stored and used only in temperature and humidity controlled environments as defined in the product’s environmental

specifications.

Never attempt to open the product enclosure. Any attempt to open the enclosure will permanently damage the product.

The product contains a non-replaceable internal battery. Never attempt to replace the battery or open the enclosure.

This product is equipped with an always-on active anti-tampering system. Any attempt to open the product enclosure will activate the anti-

tamper triggers and render the unit inoperable and warranty void.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual Ͷ

User Guidance & Precautions

Please read the following User Guidance & Precautions carefully before using the product:

1. As product powers-up it performs a self-test procedure. In case of self- test failure for any reason, including jammed buttons, the product will

be Inoperable. Self-test failure will be indicated by the following abnormal LED behavior:

a. All channel-select LEDs will be turned ON and then OFF;

b. A specific, predefined LED combination will be turned ON;

c. The predefined LED combination will indicate the problem type (jammed buttons, firmware integrity).

Try to power cycle product. If problem persists please contact your system administrator or technical support.

2. By default, after product power-up, the active channel is #1.

3. The appropriate usage of peripherals (e.g. keyboard, mouse, display, authentication device) is described in detail in this User Manual’s

appropriate sections. Do not connect any authentication device with an external power source to product.

4. For security reasons products do not support wireless keyboards and mice. In any case do not connect wireless keyboard/mouse to product.

5. For security reasons products do not support microphone/line-in audio input. In any case do not connect a microphone to product audio output

port, including headsets.

6. Product is equipped with an always-on active anti-tampering system. Any attempt to open product enclosure will activate the anti-tamper

system indicated by all channel-select LEDs flashing continuously. In this case, product will be inoperable and warranty void. If product

enclosure appears disrupted or if all channel- select LEDs flash continuously, please remove product from service immediately and contact

technical support.

7. Connecting external USB devices to product CAC port:

a. When connecting a USB device that is not qualified or rejected for security reasons to product’s CAC port, the CAC LED will not turn ON

and USB device will be inoperable.

b. When connecting a USB device that is undetectable for any reason (e.g. failed device, non-standard device etc.) to product’s CAC port,

the CAC LED will not illuminate at all and device will be inoperable.

8. Do not connect product to computing devices:

a. That includes telecommunication equipment;

b. That includes frame grabber video cards;

c. That includes special audio processing cards.

9. Product has a remote control port in the back panel labeled DCU. This port is to be used only with I/O DCU.

10. Important! Before re-allocating computers to channels, it is mandatory to power cycle product, keeping it powered OFF for more than 1 minute.

11. Product log access and administrator configuration options are described in product Administrator Guide.

12. If you are aware of any potential security vulnerability while installing or operating this product, please remove product from service

immediately and contact us in one of the ways listed in this manual.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͷ

Overview

Security Features

Product is designed, manufactured and delivered in security-controlled environments. Below is a summary of the main advanced features

incorporated in product:

Advanced isolation between computers and shared peripherals:

The emulations of keyboard, mouse and display EDID, prevent direct contact between computers and shared peripherals. Product design

achieves maximal security by keeping the video path separate with keyboard and mouse switched together, purging keyboard buffer when

switching channels. All these features contribute to strong isolation between computer interfaces, maintained even when product is powered off.

Unidirectional data flow: USB, audio and video:

Unique hardware architecture components prevent unauthorized data flow, including:

Optical unidirectional data flow diodes in the USB data path that filtrate and reject unqualified USB devices;

Secure analog audio diodes that prevent audio eavesdropping with no support for microphone or any other audio-input device;

Video path is kept separate from all other traffic, enforcing unidirectional native video flow. EDID emulation is done at power up and blocks

all EDID/MCCS writes.

Isolation of power domains:

Complete isolation of power domains prevents signaling attacks.

Always-on, active anti-tamper system:

Active anti-tampering system prevents hardware implants and wireless key-loggers. Any anti-tampering attempt causes isolation of all computers

and peripheral devices rendering product inoperable and showing clear indications of tampering event to user.

Holographic security tamper-evident labels are placed on the enclosure to provide a clear visual indication if product has been opened or

compromised. Metal enclosure is designed to resist mechanical tampering with all microcontrollers protected against firmware-read, modification

and rewrite.

Tamper Evident Labels:

I/O Secure KVM Switch uses holographic tamper evident labels to provide visual indications in case of enclosure intrusion attempt.

If for any reason the tamper evident seal is missing, appears disrupted, or looks different than the example shown here, please avoid using

product and call I/O Technical Support at: (1 (714) 564-1111).

Active Anti-Tampering System:

I/O Secure KVM Switch is equipped with an always-on active anti-tampering system. If mechanical intrusion is detected by this system, the Switch

will be permanently disabled and LED will blink continuously with relay clicking. If product indication tampered state (all LEDs blinking with relay

clicking) - please call Technical Support and avoid using that product.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͸

Product Enclosure Warning Label

I/O Secure KVM Switch has the following Holographic Tamper Evident labels on product enclosure:

Other Features

The I/O Secure DP-HDMI KVM was designed with the user in mind for today’s IT environment. Below is a summary of some features incorporated

into the Switch.

Protected Display Information:

Protected DDC/EDID emulation prevents software weaknesses that can cause data leakage while maintaining compatibility with the console

display.

USB Device Detection:

Storage and other unsafe USB devices are rejected when connected to the Switch. Only mouse, keyboard, and CAC reader data are passed

through.

Secure Packaging:

“Tear away” packaging ensures secure delivery of the Switch as it is routed to the end user. The recyclable packaging also breaks down flat,

simplifying the cleanup process.

USB Support:

The Switch is compatible with USB technology and support to plug-and-play connectivity with USB computers, keyboards, mice, and CAC readers.

User Display:

The I/O Secure DP-HDMI KVM is compatible with the following types of user displays:

DP-HDMI capable displays.

DP-HDMI KVM Switch ports support UHD 4K resolutions of up to 3840x2160 pixels @ 30Hz.

Audio Switching:

This allows you to share speakers between computers.

CAC ON/OFF Switch (CAC support model only)

Independent CAC reader ON/OFF switch for each hosts for easy operation.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͹

Port Coloring

The included color label can be associated with an established network to facilitate port identification and reduce user switching error.

LED Indicators

Each port button number illuminates to indicate that the console currently controls the corresponding computer. As a port selector is pushed, the

LED number will light up.

USB Connectors

High-retention USB connectors keep the USB connections secure and tight, preventing accidental disconnections.

Increased Reliability

Using a new, advanced anti-tampering battery with an extremely low self-discharge rate the life expectancy of the switch has been increased

dramatically to over 10 years.

Equipment Requirements

Cables

I/O highly recommends you use I/O DP-HDMI USB KVM Cable Kits for your Switch to help ensure superior performance. These cables offer the

highest quality possible to ensure optimal data and video transmission. One Cable Kit is required per connected computer. Do not attach cables

that has microphone or line-in audio input

USB A/M - B/M Cables

USB Cable, 6 ft.(1.8m); (SV142H1, SV242H1)

DP-DP Cables

USB Cable, 6 f. (1.8m)

Note: Due to USB and DP-HDMI signal limitations, the cable length cannot exceed 15 feet (4.6m).

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͺ

System Requirements

Operating Systems

Product is compatible with devices running on the following operating systems:

Microsoft® Windows® 2000

Microsoft® Windows® Vista

Microsoft® Windows® 7

Microsoft® Windows® 8

Microsoft® Windows® 8.1

Microsoft® Windows® 10

Linux®: Kernel 2.6+, RedHat v6.0+, SuSE v8.2+. Mandriva (Mandrake) v9.0+, UNIX: AIX v4.3+.

FreeBSD v3.51+, Sun Solaris v9+ , Novell Netware v5.0+, DOS v6.2+

Mac OS® X V9 and higher.

USB Keyboard console port

The product console USB keyboard port is compatible with Standard USB keyboards.

Notes:

a. Console USB keyboard and mouse ports are switchable, I.e you can connect keyboard to mouse port and vice versa. However,

for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB

mouse port.

b. For security reasons products do not support wireless keyboards .In any case do not connect wireless keyboard to product.

c. Non-standard keyboards, such as keyboards with integrated USB hubs and other USB-integrated devices, may not be fully

supported due to security policy. If they are supported, only classical keyboard (HID) operation will be functional. It is

recommended to use standard USB keyboards.

USB Mouse console port

The product console USB mouse port is compatible with standard USB port.

Notes:

a. Console USB keyboard and mouse ports are switchable, i.e. you can connect keyboard to mouse port and vice versa. However,

for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB

mouse port.

b. Console USB mouse port supports Standard KVM Extender composite device having a keyboard/mouse functions.

c. For security reasons products do not support wireless mice. In any case do not connect wireless mouse to product.

PS/2 Mouse and Keyboard console ports

The product console PS/2 keyboard and mouse ports are compatible with standard PS/2 keyboards and mice.

Ioint® Secure DP-HDMI 4K KVM Switch User Manual ͻ

USB Port

The product USB port is compatible with standard USB port, standard 2 or 3 buttons USB mouse or keyboard.

Monitor Port

The product DP-HDMI monitor is compatible with the highest resolution.

CAC Port

The product is compatible for CAC (Common Access Card) reader.

PS/2 Port

The product is compatible for standard PS/2 keyboard or mouse.

Speaker

The unit is compatible with analog PC speaker with 3.5mm stereo plug.

Desktop Control Unit

The unit is provided with DCU AR00010 only with provided cable.