Ibi Smart Photo Manager User manual

The Smart Photo Manager
User Manual

Accessing Support
▪For technical support visit ibisupport.sandisk.com.
▪Contact technical support in the United States: 1-866-436-1032

Table of Contents
_________
Accessing Support.......................................................................................................ii
_________
1 Welcome To ibi..........................................................................................................1
Features.................................................................................................................................................................. 1
Kit Contents.......................................................................................................................................................... 1
Technical Notes..................................................................................................................................................2
Bluetooth™Compatibility...................................................................................................................................2
Wi-Fi®Compatibility.............................................................................................................................................2
Wi-Fi®Security Compatibility...........................................................................................................................2
Operating System Compatibility.....................................................................................................................2
Web Browser Compatibility..............................................................................................................................3
Internet Connectivity.............................................................................................................................................3
Product Description..........................................................................................................................................3
Front LED...................................................................................................................................................................3
Rear Layout...............................................................................................................................................................4
Reset Button.............................................................................................................................................................4
USB Port.................................................................................................................................................................... 5
Handling Precautions...................................................................................................................................... 5
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2 Simple To Use.......................................................................................................... 6
Connecting ibi.....................................................................................................................................................6
Registering Your Device................................................................................................................................. 6
_________
3 Get It Anywhere....................................................................................................... 7
ibi Mobile App.....................................................................................................................................................7
ibi Web App..........................................................................................................................................................7
ibi Desktop App..................................................................................................................................................7
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4 Collect It All..............................................................................................................8
ibi Mobile App Backup....................................................................................................................................8
Social & Cloud Import.....................................................................................................................................8
Import USB........................................................................................................................................................... 8
Drag-and-Drop - ibi Web App..................................................................................................................... 9
Drag-and-Drop - Desktop App....................................................................................................................9
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5 Find It Easily........................................................................................................... 10
Find by Date.......................................................................................................................................................10
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6 Share It Privately.....................................................................................................11
Add a Memory.................................................................................................................................................... 11
Delete a Memory...............................................................................................................................................11
Create an Album............................................................................................................................................... 11
Remove an Album............................................................................................................................................12
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7 Watch It Together.................................................................................................. 13
Chromecast Video...........................................................................................................................................13
Roku Video..........................................................................................................................................................13
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8 Settings....................................................................................................................14
ibi Account Settings........................................................................................................................................14
Account Name....................................................................................................................................................... 14
Change Password................................................................................................................................................14
Sign Out....................................................................................................................................................................14
ibi Settings - Add or Remove a Member................................................................................................15
Settings - Add a Member..................................................................................................................................15
Settings - Remove a Member......................................................................................................................... 15
ibi Device Settings...........................................................................................................................................16
Modify Device Name...........................................................................................................................................16
Firmware Version..................................................................................................................................................16
Analytics...................................................................................................................................................................16
Reboot Device........................................................................................................................................................17
Erase All Data........................................................................................................................................................17
Shut Down...............................................................................................................................................................17
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9 Additional Features & Functions.........................................................................19
Mobile App Permissions...............................................................................................................................19
Bluetooth Discovery Issues......................................................................................................................... 19
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10 Compliance and Warranty Information.............................................................21
Regulatory Compliance................................................................................................................................ 21
Safety Compliance..............................................................................................................................................21
CE Compliance For Europe.............................................................................................................................21
Power Saving Mode............................................................................................................................................ 21
Environmental Compliance (China).........................................................................................................21
Environmental Compliance (Taiwan)......................................................................................................22
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Russia Federation........................................................................................................................................... 22
Industry Canada Statement....................................................................................................................... 22
FCC Class B Information............................................................................................................................ 23
ICES-3(B)/NMB-3(B) Compliance Statement................................................................................... 24
IFETEL Aviso......................................................................................................................................................24
Korea.....................................................................................................................................................................24
Taiwan..................................................................................................................................................................24
Warranty Information.................................................................................................................................... 25
Obtaining Service................................................................................................................................................25
Limited Warranty.................................................................................................................................................25
Third Party Notices.........................................................................................................................................25
MPEG-4 Visual – MPEG-LA...........................................................................................................................25
H.264 AVC – MPEG-LA....................................................................................................................................25
HEVC Advance.....................................................................................................................................................25
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1Welcome To ibi
▪Features
▪Kit Contents
▪Technical Notes
▪Product Description
▪Handling Precautions
Welcome to ibi™the smart photo manager! Before getting started with ibi, please review
the following features and descriptions to get better acquainted with the product.
Features
Collect It All — Automatically collect photos and videos from your phone and popular
social media and cloud accounts all in one place.1You can plug in external storage and
USB drives to back them up via the ibi™app, or drag and drop files from your computer’s
desktop to save them directly on your ibi smart photo manager.
Get It Anywhere — Easily access all of your saved photos and videos anywhere with the
ibi™mobile, web, or desktop apps.
Find It Easily — Organize and quickly find exactly what you’re looking for, anywhere you
go with the intuitive ibi™app. Your photos and videos are beautifully displayed in the
Photos tab, where you can search by name, location, or even key words like "dog" or
"San Francisco". You can also search chronologically to relive cherished memories.
Once you’ve found what you’re looking for, select your favorite photos and videos to
create custom albums.
Share It Privately — Send individual photos or entire albums from vacations, weddings,
and more. Once you create an album, you decide who to share it with via a private link.
You can also invite people via email to a shared album so they can contribute their own
photos and videos.
Watch It Together — ibi™, the smart photo manager lets you stream your saved
adventures and special occassions directly to your TV using Chromecast™or Roku®.
Simple To Use — Just plug it in and download the intuitive app, which will guide you
through the setup process. Then you’re ready to collect and privately share all your
memories.
Kit Contents
The ibi kit includes the following items:
▪ibi smart photo manager
▪AC power adapter
▪Getting Started Guide
1Social media and cloud storage services may be changed, terminated or interrupted at any
time and may vary by country. User account registration may be required.
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Technical Notes
Bluetooth™Compatibility
Your smart device and ibi communicate via Bluetooth during the setup process. An ibi
device is compatible with the Bluetooth Low Energy (BLE) wireless personal area
network technology that is part of the Bluetooth 4.0 and later wireless technology
standards. All of the operating systems included on the Operating System Compatibility
list are compatible with Bluetooth Low Energy.
Wi-Fi®Compatibility
An ibi device is compatible with the following Wi-Fi®standards:
Table 1.1
Standard Frequency Bandwidth
IEEE 802.11ac 5 GHz 80 MHz
IEEE 802.11a/n 5 GHz 20/40 MHz
IEEE 802.11n 2.4 GHz 20/40 MHz
Wi-Fi®Security Compatibility
An ibi device is compatible with the following Wi-Fi security protocols and encryption
standards:
Table 1.2
Wi-Fi Security Protocol and Encryption Standard
WPA2™+ AES
WPA™+ AES/TKIP
OPEN - no authentication key required
Operating System Compatibility
The ibi desktop app is compatible with the following versions of the Windows and
macOS operating systems. The ibi mobile app is compatible with the following versions
of the iOS and Android operating systems.
Table 1.3
Windows®macOS / OS X iOS Android™
Windows 7 OS X Mavericks – 10.9 iOS 10 Marshmallow – 6.x
Windows 8.x OS X Yosemite – 10.10 iOS 11 Nougat – 7.x
Windows 10 OS X El Capitan – 10.11 iOS 12 Oreo - 8.x
macOS Sierra – 10.12 Pie - 9.0
macOS High Sierra - 10.13
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Windows®macOS / OS X iOS Android™
macOS Mojave - 10.14
When ibi devices are accessed from a personal computer system via the ibi desktop app,
a 64-bit operating system is required. Compatibility can vary, depending on hardware
configuration and operating system. For highest performance and reliability, always
install the latest updates.
Web Browser Compatibility
An ibi device can be accessed with an Internet browser. Using the most current, stable
combinations of operating system and web browser will provide the best results. At a
minimum, use one of the following browser versions applicable to your operating system:
▪Google Chrome™50 or later on supported Windows, macOS, Android or iOS
operating systems
▪Internet Explorer®11 (11.0.9600.17843) or later on supported Windows®7, Windows®
8.1 or Windows®10 operating systems
▪Microsoft®Edge (20.10514) or later on the Windows 10 operating system
▪Safari 9.2.x or later on supported OS X and macOS operating systems
▪Firefox®36 or later on supported Windows, macOS, Android or iOS operating
systems
Internet Connectivity
The initial setup will require a mobile device running a compatible operating system with
Internet access and Bluetooth™enabled.
For normal operation, ibi devices must be connected to the Internet. They should be
connected to an available wireless access point or router. The wireless access point or
router requires a Broadband (WAN) Internet connection with an Internet Service Provider
(ISP) for software downloads and for accessing the device. Ibi devices do not support
Ethernet connectivity.
Product Description
▪Front LED
▪Rear Layout
▪Reset Button
▪USB Port
Front LED
1. Front LED
The front LED is a single color, white. It is either on, off or blinks with a certain rhythm to
indicate a specific "System Condition". A "System Condition" list is outlined below in
Table 1.4.
Table 1.4
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LED Behavior System Condition
No LED light illuminated Power is Off or Disconnected
Solid Light - no blinking Ready to setup
Solid Light - no blinking Device is Ready
Solid Light - no blinking Firmware or Software Update in Progress
Slow "breathing" rhythm Shutdown through app
Slow "breathing" rhythm Auxiliary setup mode is in operation.
Slow "breathing" rhythm Demote Device Owner in process
Fast "breathing" rhythm Wi-fi connection not available
Fast "breathing" rhythm The password entered for the chosen Wi-Fi network is incorrect.
Fast "breathing" rhythm Wi-fi connected but no Cloud connection
Fast "breathing" rhythm Attention Needed
Fast "breathing" rhythm Device at Fault
Fast "breathing" rhythm for 5
seconds
Reset button pressed for Demote Device Owner process
Fast "breathing" rhythm Reset button pressed for Factory Reset process
"Rapid Blinking" rhythm Image Recovery mode - USB install
LED Table Note: Sometimes different 'System Conditions' result in identical "LED
Behavior". Therefore, view each "LED Behavior" within the context of your operation.
Rear Layout
An ibi device includes these ports and connectors, where applicable.
1. USB Port
2. DC Power Connector
Reset Button
On the underside of your device, there is a Reset Button. This is a tiny recessed button
that requires something similar to the pointy end of a paper clip to be pressed.
Table 1.5
Reset Button
Function
Device Operation
Press for 1 to 29
seconds
During this function the ibi device will enter an auxiliary setup mode, enabling ibi to
temporarily become a wireless access point. This process can be used if ibi is not being
recognized through Bluetooth during the setup process.
Press for 30 to
50 seconds
This function will demote the Device Owner to a Device User in order to change
ownership of the ibi device. This does not delete data and each user still has access to
their data. However, when this process occurs, the next user to go through the setup
process on the device becomes the device owner. The remaining users on the device are
unchanged.
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Reset Button
Function
Device Operation
Press for at
least 60
seconds
Warning! This process will delete all data, all Device Users and the Device Owner. The
unit will be reset to factory default settings and will need to be set up using your mobile
device. A new Device Owner will be set when the next person sets up the device. Reset
has completed once the LED has gone through a period of rapid blinking and returned
to a state of solid white.
USB Port
The USB port is not designed to connect an ibi device directly to a host computer system
– ibi is the host.
ibi supports external USB devices with the following file formats:
▪FAT
▪FAT32
▪exFAT
▪NTFS
▪HFS
▪HFS+
▪HFS+J
Handling Precautions
SanDisk products are precision instruments and must be handled with care during
unpacking and installation. Devices may be damaged by rough handling, shock or
vibration. Always observe the following precautions when unpacking and installing your
external storage device:
▪Do not drop or jolt the drive.
▪Do not move the device while it is powered on.
▪Do not use this product as a portable device.
▪To allow proper ventilation, do not block any of the drive enclosure’s air slots.
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