IBM HH SATA Multi-Burner User manual

HH SATA Multi-Burner Optical Disk Drive
User’s Guide
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HH SATA Multi-Burner Optical Disk Drive
User’s Guide
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Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 15,
the Safety Informaiton and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Important
Notices document that comes with the product.
First Edition (March 2011)
© Copyright IBM Corporation 2011.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2011 iii

Important:
Each caution and danger statement in this document is labeled with a
number. This number is used to cross reference an English-language
caution or danger statement with translated versions of the caution or
danger statement in the Safety Information document.
For example, if a caution statement is labeled “Statement 1,”
translations for that caution statement are in the Safety Information
document under “Statement 1.”
Be sure to read all caution and danger statements in this document
before you perform the procedures. Read any additional safety
information that comes with the server or optional device before you
install the device.
iv HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety v

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
vi HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Contents
Safety ............................iii
Chapter 1. Introduction ......................1
The IBM Documentation CD ....................1
Hardware and software requirements ................1
Using the Documentation Browser .................1
Product specifications .......................3
Notices and statements in this document................4
Installing the drive ........................4
Chapter 2. Using the drive and discs ................5
Drive controls and connectors ....................5
Front view ..........................5
Rear view ..........................5
Guidelines for using the drive ....................6
Handling discs .........................6
Using double-sided media .....................6
Inserting or removing a disc ....................6
Manually ejecting a disc ......................7
Chapter 3. Troubleshooting and parts listing .............9
Problem solving .........................9
Parts listing ..........................10
Chapter 4. DVD and CD read and write speeds ............11
Appendix A. Getting help and technical assistance ..........13
Before you call .........................13
Using the documentation .....................13
Getting help and information from the World Wide Web ..........13
Software service and support ...................14
Hardware service and support ...................14
IBM Taiwan product service ....................14
Appendix B. Notices ......................15
Trademarks ..........................15
Important notes.........................16
Particulate contamination .....................17
Documentation format ......................17
Electronic emission notices ....................18
Federal Communications Commission (FCC) statement .........18
Industry Canada Class A emission compliance statement ........18
Avis de conformité à la réglementation d'Industrie Canada ........18
Australia and New Zealand Class A statement ............18
European Union EMC Directive conformance statement .........18
Germany Class A statement ...................19
Japan VCCI Class A statement ..................20
Japan Electronics and Information Technology Industries Association (JEITA)
statement .........................20
Korea Communications Commission (KCC) statement .........20
Russia Electromagnetic Interference (EMI) Class A statement.......20
People's Republic of China Class A electronic emission statement .....21
Taiwan Class A compliance statement ...............21
© Copyright IBM Corp. 2011 vii

Index ............................23
viii HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Chapter 1. Introduction
The IBM®HH SATA Multi-Burner Optical Disk Drive is a multipurpose drive for
System x®servers.
The drive must be installed in a DVD or CD drive bay.
The drive is compatible with the DVD Forum DVD-Multi Recorder specification and
can record and read DVD-RAM, DVD-RW, DVD-R, and DVD-R DL media. The drive
can record DVD+R, DVD+RW, DVD+R DL, CD-R, CD-RW, High-Speed CD-RW,
Ultra Speed CD-RW, and Ultra Speed Plus CD-RW media. Buffer underrun
prevention is used to ensure reliable burning of DVD-R, DVD+R, and CD-R media.
For information about read and write speeds, see Chapter 4, “DVD and CD read
and write speeds,” on page 11.
The drive comes with a limited warranty. For information about the warranty, see the
Important Notices document that comes with this product.
For information about getting service and assistance, see Appendix A, “Getting help
and technical assistance,” on page 13.
Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase. It might be required for you to receive warranty service.
The IBM Documentation CD
The IBM Documentation CD contains documentation for your half-high multi-burner
drive in Portable Document Format (PDF) and includes the IBM Documentation
Browser to help you find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
vMicrosoft Windows NT 4.0 (with Service Pack 3 or later), Windows 2000, or Red
Hat®Linux.
v100 MHz microprocessor.
v32 MB of RAM.
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
use in your computer and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
© Copyright IBM Corp. 2011 1

Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD drive
and click Start --> Run.IntheOpen field, type
e:\win32.bat
where eis the drive letter of the CD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select multi-burner drive from the Product menu. The Available Topics list
displays all the documents for your drive. Some documents might be in folders. A
plus sign (+) indicates each folder or document that has additional documents
under it. Click the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string is displayed are
listed in order of the most occurrences. Click a document to view it, and press
Ctrl+F to use the Acrobat search function, or press Alt+F to use the xpdf search
function within the document.
Click Help for detailed information about using the Documentation Browser.
2HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Product specifications
Table 1. Physical specifications
Physical specification
Height 41.3 mm (1.63 in.)
Width 146 mm (5.75 in.)
Length 165 mm (6.5 in.)
Weight 700 g (1.54 lb)
Table 2. Power requirements
Voltage Average power Maximum power
12 V dc 1000 mA 1800 mA
Table 3. Environmental requirements
Specification Operational Storage/transportation
Temperature
(noncondensing)
5°C to 45°C (41°F to 113°F) -30°C to 60°C (-22°F to 140°F)
Relative humidity
(noncondensing)
15% to 80% 10% to 90%
Chapter 1. Introduction 3

Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM Documentation CD. Each
statement is numbered for reference to the corresponding statement in the Safety
Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Installing the drive
For supported operating systems, see the documentation that comes with the
server.
For information about servers that support the drive, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/xseries/storage/matrix.html.
To install the drive, follow the instructions in the documentation that comes with the
server. The operating system automatically recognizes the drive after it is installed.
Keep the packaging that comes with the drive in case you have to return it for
service or warranty replacement.
4HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Chapter 2. Using the drive and discs
This chapter provides information about using the multi-burner drive and discs.
Drive controls and connectors
The following sections show the controls and connectors on the front and rear of
the drive.
Front view
The following illustration shows the controls on the front of the drive.
Tray
Door
Eject button
Manual-eject buttonPower LED
Tray and door: When the you press the eject button, the drive tray and door
automatically slide out of the unit.
Eject button: Press this button to eject a DVD or CD.
Manual-eject button: Use this emergency release to eject a DVD or CD when the
eject button does not work. For more information about manually ejecting a DVD or
CD, see “Manually ejecting a disc” on page 7.
Power LED: This LED is lit when the drive is in use.
Rear view
The following illustration shows the connectors on the rear of the drive.
7-pin signal
connector
15-pin power
connector
15-pin power connector: Connect a power cable from the server power supply to
this connector.
7-pin signal connector: Connect the signal cable that comes with the multi-burner
drive to this connector and to the applicable SATA connector on the server system
board.
© Copyright IBM Corp. 2011 5

Guidelines for using the drive
To avoid causing data errors or interrupting the formatting or writing process,
observe the following guidelines while the drive is writing to a disc:
vDo not move the server.
vTurn off any screen saver on the server.
vDo not allow the server to go into standby or other power-saving mode.
Attention: To avoid damaging the drive, observe the following precautions:
vOperate the drive only on a level surface.
vDo not insert foreign objects into the drive.
vDo not remove the drive cover or attempt to service the drive.
vDo not operate the drive under conditions of high temperature, high humidity,
direct sunlight, excessive dust, excessive vibration, or sudden shock.
Handling discs
To prolong the life of a disc and protect the data that is on it, observe the following
precautions:
vStore the disc in its original packaging, away from direct sunlight and heat
sources.
vHandle the disc by its edges or by the center hole.
vIf you must write on a disc, use a soft felt-tip marker, and do not write on the
data surface of the disc.
vDo not bend the disc.
vDo not use a cracked disc. Check the disc for cracks before you use it.
vRemove the disk from the drive when you are not using it.
vIf you must clean the data surface of the disc, use only a soft, lint free cloth and
wipe from the center to the edge. Do not use any cleaning solvents.
Attention: Wiping a disc in a circular motion might cause data loss.
Using double-sided media
To access both sides of double-sided media, you must remove the disc from the
drive, turn it over, and reinsert it.
Inserting or removing a disc
To open the drive tray, make sure that the server is turned on, and press the eject
button.
Attention: Do not use force or insert foreign objects to open the loading tray.
When you place a disc in the tray, make sure that the label side of the disc is facing
up. Align the center of the disc with the drive spindle; then, gently press down on
the disc until it locks in place. To close the tray, press the eject button or gently
push in on the tray.
6HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Manually ejecting a disc
If the tray does not slide out when you press the eject button, turn off the server.
Straighten a large paper clip to form a tool, as shown in the illustration. The
straightened end must extend at least 45 mm (1.8 in.). Insert the extended end of
the tool into the opening on the front of the drive and press the manual-eject button
until the tray opens. Gently pull out the tray until you can remove the disc.
45 mm
1.8 in
Chapter 2. Using the drive and discs 7

8HH SATA Multi-Burner Optical Disk Drive: User’s Guide

Chapter 3. Troubleshooting and parts listing
This chapter provides problem-solving information and a parts listing in case you
have to replace the multi-burner drive or signal cable.
Problem solving
The following table lists problems that might occur with the drive.
Table 4. Problems and possible solutions
Problem Solution
You cannot create a multi-session
disc.
Make sure that there is enough space on the disc for another session. Writing a
session requires lead-in and lead-out space (approximately 15 MB), in addition
to the data that is recorded.
You cannot write to a DVD or CD. vMake sure that the write operation process is not interrupted by a screen
saver program, an antivirus program, an Internet or email program, or other
software. Disable the functions that might interrupt the write operation.
vRun a defragmentation program on the hard disk drive.
vConsult the hard disk drive manufacturer or vendor if an older hard disk drive
is conducting a thermal recalibration during a write operation.
vReplace the disc if it is inoperable or scratched.
vDisable the Windows Auto Insert Notify function on the drives.
You cannot eject a DVD or CD. Make sure that the drive is not in the process of writing to the disc, and then try
the following actions:
vUse software to eject the disc.
vPress the eject button to eject the disc.
vTurn off the server. Wait 45 seconds, and then turn on the server and try
using the eject button again.
vUse the manual-eject button. For more information, see “Manually ejecting a
disc” on page 7.
You cannot read the DVD or CD
after you successfully write to it. 1. The disc might be damaged. Try a new disc or another brand of disc.
2. Avoid writing at the slower 1X speed unless the server requires it.
© Copyright IBM Corp. 2011 9

Parts listing
The replaceable components for the drive are Tier 1 customer replaceable units
(CRUs). Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1
CRU at your request, you will be charged for the installation.
For more information about the terms of the warranty and getting service and
assistance, see the Important Notices document that comes with this product and
see Appendix A, “Getting help and technical assistance,” on page 13.
If you are instructed to return a component, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
For instructions for replacing the drive, see the Problem Determination and Service
Guide that comes with the server.
Table 5. Parts listing
Component CRU part number
IBM HH SATA Multi-Burner Optical Disk Drive 43W8467
Signal cable 69Y1330
10 HH SATA Multi-Burner Optical Disk Drive: User’s Guide