IBM TotalStorage FAStT EXP700 Operating instructions

IBM TotalStorage DS4000 EXP700 and EXP710 Storage
Expansion Enclosures
Installation, User’s, and Maintenance Guide
gc26-7735-00


IBM TotalStorage DS4000 EXP700 and EXP710 Storage
Expansion Enclosures
Installation, User’s, and Maintenance Guide
gc26-7735-00


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Note: Before using this information and the product it supports, be sure to read the general information in “Notices” on page
105.
First Edition (January 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ........................... vii
Tables ............................ix
Safety ............................xi
About this document ..................... xvii
FAStT product renaming ..................... xvii
Who should read this document .................. xvii
How this document is organized .................. xviii
Notices and statements used in this document ............. xviii
Figures used in this document ................... xix
DS4000 installation process overview ................ xix
DS4000 Storage Server publications .................xx
DS4500 storage server library ..................xx
DS4400 storage server library .................. xxii
DS4300 storage server library .................. xxiii
DS4100 storage server library .................. xxiv
DS4000 Storage Manager Version 9publications ........... xxv
Other DS4000 and DS4000-related documents ........... xxvi
Getting information, help, and service ................ xxvii
Before you call ....................... xxvii
Using the documentation ................... xxviii
Web sites ......................... xxviii
Software service and support.................. xxviii
Hardware service and support .................. xxix
Fire suppression systems ................... xxix
How to send your comments ................... xxix
Chapter 1. Introduction ......................1
Overview ...........................1
Upgrading your DS4000 EXP700s .................2
Intermixing DS4000 EXP700s with DS4000 EXP710s and other storage
expansion enclosures .....................2
Fibre channel defined .......................3
Product updates .........................3
Inventory checklist ........................4
Storage expansion enclosure components ...............5
Storage expansion enclosure bays ..................5
Hot-swap drive bays ......................5
Fan, ESM, and power-supply bays .................6
Front controls and indicators ....................7
Rear controls, indicators, and connectors................8
Power-supply controls, indicators, and connectors ...........8
Fan controls and indicators ....................9
ESMs and user controls ....................10
Storage-management software and hardware compatibility .........12
Storage expansion enclosure operating specifications ..........13
Storage expansion enclosure features ................14
Heat output, airflow, and cooling .................14
Chapter 2. Installing and cabling the storage expansion enclosure ....17
Preparing for installation .....................17
©Copyright IBM Corp. 2005 iii

Handling static-sensitive devices .................18
Preparing the site .......................18
Preparing the rack ......................18
Preparing the storage expansion enclosure .............19
Installing the support rails and the storage expansion enclosure into arack
cabinet ..........................22
Replacing the CRUs ......................27
Setting the interface options ....................29
Fibre channel loop and ID settings.................30
Enclosure ID settings .....................30
Storage expansion enclosure speed settings .............31
Cabling the storage expansion enclosure ...............31
Installing SFP modules ......................32
Removing SFP modules .....................34
Handling fiber-optic cables ....................35
Using LC-LC fibre channel cables ..................35
Connecting an LC-LC cable to an SFP module ............36
Removing an LC-LC fibre channel cable ..............38
Using LC-SC fibre channel cable adapters...............39
Connecting an LC-SC cable adapter to adevice ...........40
Removing an LC-LC cable from an LC-SC cable adapter ........41
Cabling storage expansion enclosures to aDS4000 storage server .....42
Planning considerations ....................43
Storage server compatibility ..................43
Intermixing DS4000 EXP700s and DS4000 EXP710s in the same loop 44
Connecting storage expansion enclosures in aloop with FAStT EXP500s
(DS4000 EXP700 only) ...................50
Intermixing DS4000 EXP700s or DS4000 EXP710s with DS4000 EXP100s
in the same loop .....................52
Cabling the storage expansion enclosures in aredundant loop ......53
Storage expansion enclosure loop redundancy ...........53
Redundant loop cabling examples ................54
Cabling the storage expansion enclosures to the storage server ......56
Cabling the storage expansion enclosure to aFAStT200 or DS4300
Storage Server ......................57
Cabling the EXP700 to aFAStT500 RAID Controller Enclosure Unit ...58
Cabling the storage expansion enclosure to aDS4400 or DS4500 ....60
Adding anew storage expansion enclosure to aloop ...........61
Cabling the power supply .....................63
Turning the storage expansion enclosure on and off ...........63
Turning on the storage expansion enclosure .............64
Turning off the storage expansion enclosure .............64
Performing an emergency shutdown ................65
Restoring power after an emergency ................65
Chapter 3. Installing and replacing devices .............67
Working with hot-swap hard disk drives ................67
Installing hot-swap hard disk drives ................68
Replacing hot-swap hard disk drives ................69
Replacing afailed hot-swap ESM ..................70
Working with hot-swap power supplies ................72
Removing the failed hot-swap power supply .............72
Replacing the failed hot-swap power supply .............72
Replacing afailed hot-swap cooling fan ................74
Chapter 4. Hardware maintenance .................77
iv IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

General checkout ........................77
Solving problems .......................78
Parts listing ..........................80
Appendix A. Records ......................83
Identification numbers ......................83
Installed device records......................83
Appendix B. Upgrading ESMs with the DS4000 EXP700 Models 1RU/1RX
Switched-ESM Option Upgrade Kit ................85
Switched-ESM Option Upgrade Overview ...............85
Cold-case ESM upgrade procedure .................86
Hot-case ESM upgrade procedure ..................88
Appendix C. Upgrading the controller firmware for DS4300, DS4400, and
DS4500 (DS4000 EXP710 only) .................93
Upgrading the firmware ......................94
Downloading the firmware to controller B...............95
Powering up the DS4000 Storage Server with DS4000 EXP710s attached ...97
Adding and synchronizing the firmware for controller Awith the firmware for
controller B.........................98
Completing the firmware upgrade procedure ..............98
Appendix D. Power cords .................... 101
Appendix E. Accessibility .................... 103
Notices ........................... 105
Trademarks.......................... 105
Important notes ........................ 106
Electronic emission notices .................... 107
Federal Communications Commission (FCC) statement ........ 107
Industry Canada Class Aemission compliance statement ........ 107
Avis de conformité àla réglementation d’Industrie Canada ....... 107
Australia and New Zealand Class Astatement ............ 107
United Kingdom telecommunications safety requirement ........ 107
European Union EMC Directive conformance statement ........ 107
Taiwanese Class Awarning statement ............... 108
Japanese Voluntary Control Council for Interference (VCCI) statement 108
Glossary .......................... 109
109
Index ............................119
Contents v

vi IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

Figures
1. Installation process flow by current publications....................xx
2. Hot-swap drive bays ..............................5
3. Hot-swap fan, ESM, and power supply bays .....................6
4. Front controls and indicators ...........................7
5. Power-supply controls, indicators, and connectors ...................9
6. Fan controls and indicators ...........................10
7. ESMs and user controls (DS4000 EXP700) .....................10
8. ESM LEDs on the DS4000 EXP710 ........................11
9. Example of cold aisle/hot aisle rack configuration ...................15
10. Removing an ESM ..............................20
11. Removing apower supply CRU .........................21
12. Removing afan CRU .............................21
13. Removing drive CRUs .............................22
14. Front rack mounting template ..........................24
15. Rear rack mounting template ..........................25
16. Replacing an ESM ..............................27
17. Replacing apower-supply CRU .........................28
18. Replacing afan CRU .............................28
19. Replacing hot-swap hard disk drives .......................29
20. Setting the interface options...........................30
21. Small Form-Factor Pluggable (SFP) module .....................33
22. Installing an SFP module into the host port .....................34
23. Unlocking the SFP module latch -plastic variety ...................34
24. Unlocking the SFP module latch -wire variety ....................35
25. LC-LC fibre channel cable ...........................36
26. Removing fiber-optic cable protective caps .....................37
27. Inserting an LC-LC fibre channel cable into an SFP module ...............38
28. LC-LC fibre channel cable lever and latches .....................38
29. Removing the LC-LC fibre channel cable ......................39
30. LC-SC fibre channel cable adapter ........................39
31. Removing the LC-SC cable adapter protective caps ..................40
32. Connecting an LC-LC cable into the LC-SC cable adapter ...............41
33. LC-LC fibre channel cable lever and latches .....................41
34. Removing the LC-LC fibre channel cable from an LC-SC fibre channel cable adapter .....42
35. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration .......46
36. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration .......47
37. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration .......48
38. Unacceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration ......49
39. Unacceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration ......50
40. Redundant loop configuration ..........................53
41. Preferred storage expansion enclosure redundant loop configuration ............55
42. Alternate storage expansion enclosure redundant loop configuration 1...........55
43. Alternate storage expansion enclosure redundant loop configuration 2...........56
44. Alternate storage expansion enclosure redundant loop configuration 3...........56
45. Installing aGBIC in aFAStT200 .........................57
46. Connecting the FAStT200 or DS4300 to the storage expansion enclosure ..........58
47. Installing aGBIC in aFAStT500 .........................59
48. Connecting the FAStT500 to the DS4000 EXP700 ..................60
49. Installing an SFP module and LC-LC cable in aDS4400 or DS4500 ............61
50. Installing an SFP module and connecting an LC-LC cable to the storage expansion enclosure 61
51. Cabling anew storage expansion enclosure to aredundant loop .............63
52. Hot-swap hard disk drive LEDs .........................68
53. Drive CRU latch ...............................69
©Copyright IBM Corp. 2005 vii

54. Closing the hot-swap hard disk drive tray handle ...................69
55. Removing the failed ESM............................71
56. Moving the power-supply lever and replacing the failed hot-swap power supply ........73
57. Connecting the power supply ..........................74
58. Replacing ahot-swap cooling fan.........................75
59. TotalStorage DS4000 EXP700 and DS4000 EXP710 storage expansion enclosure parts list 81
60. Disconnect the fibre channel cable from one storage server to the first EXP700........89
61. Disconnect the remaining fibre channel cables from the first ESM in the disconnected drive loop 90
62. Drive Channels (Summary) window ........................91
viii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

Tables
1. Mapping of FAStT names to DS4000 Series names.................. xvii
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks ...... xxi
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks ...... xxii
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks ...... xxiii
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks ......... xxiv
6. TotalStorage DS4000 Storage Manager Version 9titles by user tasks ........... xxv
7. TotalStorage DS4000 and DS4000–related document titles by user tasks ......... xxvi
8. Enclosure identity LED activity support requirements ..................8
9. DS4000 EXP700 hardware and software compatibility .................12
10. DS4000 EXP710 hardware and software compatibility .................12
11. Storage expansion enclosure specifications .....................13
12. Storage expansion enclosure features .......................14
13. Storage expansion enclosure connectivity matrix ...................44
14. DS4000 EXP700 configurations with the FAStT500, DS4400, and DS4500 .........51
15. DS4000 EXP700 configurations with the FAStT200 ..................52
16. Drive LED activity ..............................67
17. Symptom-to-FRU index ............................78
18. Parts listing (TotalStorage DS4000 EXP700 storage expansion enclosure)..........81
19. Parts listing (TotalStorage DS4000 EXP710 storage expansion enclosure)..........82
20. Hard disk drive record .............................83
21. DS4000 Storage Manager alternate keyboard operations ............... 103
©Copyright IBM Corp. 2005 ix

xIBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005 xi

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
xii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1Laser statement
IEC 825-11993 CENELEC EN 60 825
Safety xiii

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xiv IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Safety xv

xvi IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide

About this document
This document provides instructions for installing and customizing the configuration
of your IBM
® TotalStorage ® DS4000 EXP700 (Machine Type 1740, Models 1RU,
1RX) and DS4000 EXP710 (Machine Type 1740, Model 710) Storage Expansion
Enclosures. It also provides hardware maintenance and troubleshooting information.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
©Copyright IBM Corp. 2005 xvii

How this document is organized
Chapter 1, “Introduction,” on page 1describes the IBM TotalStorage DS4000
EXP700 and DS4000 EXP710 storage expansion enclosures. This chapter includes
an inventory checklist and an overview of the storage expansion enclosure features,
operating specifications, and components.
Chapter 2, “Installing and cabling the storage expansion enclosure,” on page 17
contains the instructions to install the storage expansion enclosure in astandard
rack cabinet, setting the interface options, cabling the storage expansion enclosure,
and power cord routing. In addition, this chapter contains instructions for turning on
and turning off the storage expansion enclosure during normal and emergency
situations.
Chapter 3, “Installing and replacing devices,” on page 67 contains step-by-step
instructions for installing and removing customer replaceable units (CRUs), such as
hard disk drives, power supplies, environmental service modules (ESMs), and fan
units.
Chapter 4, “Hardware maintenance,” on page 77 contains problems, symptoms, and
error messages that are specific to your storage expansion enclosure.
Appendix A, “Records,” on page 83 provides atable to record and update important
information about your storage expansion enclosure, including serial number and
device records. Whenever you add options to your storage expansion enclosure, be
sure to update the information in this appendix.
Appendix B, “Upgrading ESMs with the DS4000 EXP700 Models 1RU/1RX
Switched-ESM Option Upgrade Kit,” on page 85 provides instructions for upgrading
your DS4000 EXP700s with ESMs that have the same internal switched capabilities
as the DS4000 EXP710. The ESM upgrade is afeature of the DS4000 EXP700
Models 1RU/1RX Switched-ESM Option Upgrade Kit (P/N 25R0166).
Appendix C, “Upgrading the controller firmware for DS4300, DS4400, and DS4500
(DS4000 EXP710 only),” on page 93 provides instructions for performing the
manual firmware upgrade required if you are attaching one or more DS4000
EXP710s to aDS4400 or DS4500 storage server. The manual firmware upgrade is
also required if you are attaching one or more DS4000 EXP710s to aDS4300
without any internal hard disk drives.
Appendix D, “Power cords,” on page 101 lists power cord information for the
storage expansion enclosure.
Appendix E, “Accessibility,” on page 103 provides information about DS4000
Storage Manager accessibility features.
“Notices” on page 105 provides product notices.
Notices and statements used in this document
The caution and danger statements used in this document also appear in the
multilingual Safety Information document provided with your IBM TotalStorage
DS4000 EXP700 or DS4000 EXP710 storage expansion enclosure. Each caution
and danger statement is numbered for easy reference to the corresponding
statements in the safety document.
xviii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance
Guide