IBM 8500R - Netfinity - 8681 Owner's manual

S37L-5123-00
IBM Netfinity Servers
IBM Netfinity 8500R - Type 8681
Models 4RY, 4RG, 5RY
5RG, 6RY, 6RG
Hardware Maintenance Manual
September 1999
We Want Your Comments!
(Please see page 277)

S37L-5123-00
IBM Netfinity Servers
IBM Netfinity 8500R - Type 8681
Models 4RY, 4RG, 5RY
5RG, 6RY, 6RG
Hardware Maintenance Manual
September 1999
We Want Your Comments!
(Please see page 277)
IBM

Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 281.
First Edition (September 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines
Corporation 1998, 1999. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM

About this manual
This manual contains diagnostic information, a
Symptom-to-FRU Index, service information, error codes,
error messages, and configuration information for the
Netfinity 8500R - Type 8681.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important safety information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii

Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic,
BIOS Flash, and Device Driver files.
File download address is:
http://www.ibm.com/pc/files.html
IBM online addresses:
The HMM manuals online address is:
http://www.ibm.com/pc/us/cdt/hmm.html
The IBM Support Page is:
http://www.ibm.com/support/
The IBM Home Page is:
http://www.ibm.com/pc/
iv Netfinity Server HMM

Contents
About this manual ................. iii
Important safety information .......... iii
Online support . . . . . . . . . . . . . . . . . iv
Netfinity 8500R - Type 8681 ........... 1
General checkout . . . . . . . . . . . . . . . . . 5
Diagnostics . . . . . . . . . . . . . . . . . . . . 8
Features . . . . . . . . . . . . . . . . . . . . . 15
Configuring the server ............... 18
Specifications . . . . . . . . . . . . . . . . . . . 40
Locations . . . . . . . . . . . . . . . . . . . . . 42
Symptom-to-FRU index . . . . . . . . . . . . . 166
Undetermined problems . . . . . . . . . . . . . 211
Parts listing (Netfinity 8500R - Type 8681) .... 229
Related service information .......... 239
Safety information . . . . . . . . . . . . . . . . 240
Send us your comments! ............ 277
Problem determination tips ........... 278
Phone numbers, U.S. and Canada ........ 279
Notices . . . . . . . . . . . . . . . . . . . . . 281
Trademarks . . . . . . . . . . . . . . . . . . 281
 Copyright IBM Corp. 1999 v

vi Netfinity Server HMM

Netfinity 8500R - Type 8681
General checkout . . . . . . . . . . . . . . . . . 5
Diagnostics . . . . . . . . . . . . . . . . . . . . 8
Diagnostic programs . . . . . . . . . . . . 8
Power-on self-test (POST) ......... 8
POST beep codes ............. 9
Error messages . . . . . . . . . . . . . . 9
POST error messages ........... 9
System-monitoring messages . . . . . . . . 9
Diagnostic error messages ......... 10
Software-Generated error messages ..... 10
POST error log ................ 10
System error log ................ 10
Option diskettes . . . . . . . . . . . . . . . . 10
Diagnostic programs . . . . . . . . . . . . . . 10
Running the diagnostic programs ...... 11
Starting the diagnostic programs ....... 12
Using the Online Manual .......... 13
Viewing the test log .............. 14
Features . . . . . . . . . . . . . . . . . . . . . 15
Configuring the server ............... 18
Accessing server programs ........... 19
Configuration overview . . . . . . . . . . . . . 19
The Configuration/Setup Utility program ..... 20
Using the Configuration/Setup Utility main menu . 21
System summary . . . . . . . . . . . . . . 23
System information . . . . . . . . . . . . . 23
Product data . . . . . . . . . . . . . . 23
System card data ............ 23
Devices and I/O ports ............ 23
Date and time ............... 24
System security . . . . . . . . . . . . . . 24
Using the power-on password menu . . . 25
Using the administrator password menu . 27
Start options . . . . . . . . . . . . . . . . 28
Advanced setup . . . . . . . . . . . . . . 28
Processor serial number access ..... 29
Modify front panel text .......... 29
PCI slot/device information ........ 30
Cache control . . . . . . . . . . . . . . 30
Memory settings . . . . . . . . . . . . . 31
Processor settings . . . . . . . . . . . . 31
MPS version control ........... 32
Error logs . . . . . . . . . . . . . . . . . 32
POST error log ............. 32
System error log ............ 32
Save settings . . . . . . . . . . . . . . . . 32
Restore settings . . . . . . . . . . . . . . 32
Load default settings ............ 32
Exit setup . . . . . . . . . . . . . . . . . 32
Using the System Partition ........... 33
Configuring options . . . . . . . . . . . . . . 33
 Copyright IBM Corp. 1999 1

Resolving configuration conflicts ........ 34
Resolving hardware configuration conflicts . . 34
Resolving software configuration conflicts . . 35
Using the SCSISelect Utility program ...... 36
Starting the SCSISelect Utility program . . . 36
SCSISelect Utility program choices ..... 36
Configure/view host adapter settings . . . 36
SCSI disk utilities ............ 37
Performing a low-level disk format .... 38
When to use the low-level format program 38
Starting the low-level format program . . . 38
Specifications . . . . . . . . . . . . . . . . . . . 40
Locations . . . . . . . . . . . . . . . . . . . . . 42
Adapters . . . . . . . . . . . . . . . . . . . 43
PCI slot LED descriptions .......... 44
Adapter considerations . . . . . . . . . . . 45
Configuring adapters . . . . . . . . . . . . 46
Advanced System Management PCI adapter . . 47
Advanced System Management PCI Adapter
component locations . . . . . . . . . . . 48
Battery replacement . . . . . . . . . . . . . . 49
Before you begin to install optional hardware . . 52
Lifting the server .............. 53
CD-ROM drive removal ............ 55
Completing the installation ........... 56
Installing the top cover ........... 56
Installing the front bezel ........... 58
Reconfiguring the server and updating server
records . . . . . . . . . . . . . . . . . . 59
Controls and indicators ............. 60
DIMM and memory board installation ...... 63
Diskette drive removal ............. 69
External options . . . . . . . . . . . . . . . . 70
Connecting external SCSI devices ...... 70
Cabling requirements . . . . . . . . . . 70
Setting SCSI IDs for external devices . . . 70
Installing external devices ........ 70
Input/Output port connectors ........ 71
Serial port . . . . . . . . . . . . . . . 71
Parallel port . . . . . . . . . . . . . . . 72
Video port . . . . . . . . . . . . . . . 73
Keyboard and auxiliary-device ports . . . 73
Wide Ultra-2 SCSI (LVD) ports ...... 74
Universal Serial Bus ports ........ 76
Advanced System Management PCI Adapter
10/100 Mbps Ethernet port ....... 76
Advanced System Management dual serial
port . . . . . . . . . . . . . . . . . . 77
Advanced System Management Interconnect
port . . . . . . . . . . . . . . . . . . 77
Front panel . . . . . . . . . . . . . . . . . . 79
Hot-swap Power supplies ........... 80
Hot-swap fan installation/removal ........ 83
Hot-plug PCI adapter installation ........ 84
2Netfinity Server HMM