IBM System Storage TS3310 Manual

IBM System Storage TS3310 Tape Library
Setup and Operator Guide
GA32-0477-00


IBM System Storage TS3310 Tape Library
Setup and Operator Guide
GA32-0477-00


Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page
E-1.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.
First Edition (November 2005)
This edition applies to the IBM System Storage TS3310 Tape Library Setup and Operator Guide,GA32-0477-00, and to
the subsequent releases and modifications until otherwise indicated in new editions.
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Read this First
Accessing Online Technical Support
For online Technical Support for your Library, visit:
http://www.ibm.com/storage/lto
Registering for My Support
My Support registration provides email notification when new firmware levels
have been updated and are available for download and installation. To register for
My Support, visit the web at http://www.ibm.com/support/mySupport.
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To open aService Request online: Under Get Support,click on Open aService
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©Copyright IBM Corp. 2005 iii

iv TS3310 Tape Library Setup and Operator Guide

Contents
Read this First............ iii
Accessing Online Technical Support ...... iii
Registering for My Support ......... iii
Sending Us Your Comments ......... iii
Contacting IBM Technical Support ....... iii
Figures ...............ix
Tables ...............xi
Safety and Environmental Notices .. xiii
Danger Notice ............. xiii
Caution Notice ............. xiii
Possible Safety Hazards .......... xiii
Laser Safety and Compliance ........ xiv
Class ILaser Product .......... xiv
Protective Devices ............ xiv
Monitored Access to the Library ...... xiv
Main Power Switch .......... xiv
Rack Safety .............xv
Power Cords ............ xvii
Disposal of Library Components Containing
Mercury ............... xviii
Product Recycling and Disposal ....... xviii
Battery Return Program .......... xix
Cable Warning ............. xix
Preface .............. xxi
Intended Audience............ xxi
Related Publications ........... xxi
Chapter 1. Product Description .... 1-1
Library Configurations .......... 1-2
Front Panel Components.......... 1-2
Control Module............ 1-3
Expansion Module........... 1-3
I/O Station ............. 1-3
Access Door ............. 1-3
Operator Panel ............ 1-4
Power Button ............ 1-4
Front Panel LEDs ........... 1-4
Rear Panel Components .......... 1-5
Library Control Blade (LCB) ....... 1-5
Tape Drives ............. 1-5
Power Supply ............ 1-6
Interior Components ........... 1-6
Storage Columns ........... 1-7
Robotic System ............ 1-7
Optional Features ............ 1-8
Ultrium 3Tape Drives ......... 1-8
Redundant Power Supply (Feature Code 1900) 1-9
Feature Licenses ........... 1-9
Library &Drive Code Update (Feature Code
0500) ............... 1-11
Location Coordinates .......... 1-11
Modules .............. 1-12
Columns.............. 1-12
Slots ............... 1-13
Drives .............. 1-13
Power Supplies ........... 1-13
Media ............... 1-14
Environmental and Shipping Specifications for
Tape Cartridges ........... 1-14
Multi-Path Architecture .......... 1-15
Specifications ............. 1-15
Product Environment .......... 1-16
Supported Servers, Operating Systems, and
Software ............... 1-17
Supported Device Drivers ......... 1-17
Chapter 2. Installation Planning .... 2-1
Determining the Number of Logical Libraries
(Partitions) .............. 2-1
Basic Guidelines ........... 2-1
Library Sharing ............ 2-1
Using Multiple Logical Libraries for Library
Sharing .............. 2-2
Using Multiple Control Paths ........ 2-2
Using Multiple Control Paths for iSeries and
AS/400 Attachment .......... 2-3
Using Multiple Control Paths for Control Path
Failover .............. 2-3
Using Multiple Data Paths for Data Path Failover 2-3
Determining SCSI and Fibre Channel IDs .... 2-4
SCSI Drive IDs ............ 2-4
Fibre Channel Drive IDs ......... 2-4
Server Attachment ............ 2-8
SCSI Interface ............ 2-8
Fibre Channel Interface ......... 2-9
Chapter 3. Installing the Library.... 3-1
Step 1: Unpacking and Verifying Shipment
Contents ............... 3-1
Step 2: Test the Library .......... 3-2
Step 3: Installing Your Library in aRack .... 3-4
Verifying Rack Mount Kit Contents ..... 3-4
Identifying the Location in the Rack ..... 3-6
Installing the Rails ........... 3-8
Reducing Library Weight ........ 3-11
Placing the Library in the Rack ...... 3-12
Installing the Rack Ears......... 3-13
Installing Library Components Removed for
Weight Reduction........... 3-14
Step 4: Cabling the Library ........ 3-16
Cabling a5U Library Containing Fibre Drives 3-16
Cabling a5U Library Containing SCSI Drives 3-17
Cabling a14U Library Containing Fibre Drives 3-19
Cabling a14U Library Containing SCSI Drives 3-20
©Copyright IBM Corp. 2005 v

Cabling aLibrary Containing Fibre and SCSI
Drives .............. 3-21
Step 5: Powering ON the Library ...... 3-22
Step 6: Configuring the Library ....... 3-23
Chapter 4. Configuration Planning .. 4-1
Understanding Cartridge Assignment in the Library 4-1
Cleaning Slots Configuration ........ 4-1
Host-based Cleaning of aDrive ...... 4-2
Working with Logical Libraries ....... 4-2
Automatically Creating Logical Libraries ... 4-3
Manually Creating Logical Libraries ..... 4-3
Deleting Logical Libraries ........ 4-3
Changing Logical Library Access ...... 4-3
Changing Logical Library Modes ...... 4-4
Configuring I/O Stations ......... 4-4
Applying aLicense Key .......... 4-5
Selecting Drive IDs and Drive Types ...... 4-5
Working with User Accounts ........ 4-5
Creating User Accounts ......... 4-6
Modifying User Accounts ........ 4-6
Deleting User Accounts ......... 4-6
Modifying Network Settings ........ 4-6
Chapter 5. User Interfaces ...... 5-1
Operator Panel ............. 5-1
Common Operator Panel Elements ..... 5-2
Keyboards ............. 5-3
Login Screen............. 5-3
Home Page ............. 5-3
Menus Available from the Operator Panel ... 5-5
Web User Interface (UI) .......... 5-8
Logging in to the Web User Interface .... 5-8
Common Header Elements ........ 5-8
Menus Available from the Web User Interface 5-9
User Privileges ............. 5-9
Chapter 6. Configuring the Library .. 6-1
Step 1: Log in to the Operator Panel ...... 6-2
Step 2: Access the Setup Wizard ....... 6-3
Step 3: Ensure that all Hardware is Installed ... 6-3
Step 4: Set up the Library Network Configuration 6-3
Step 5: Enter License Keys ......... 6-4
Step 6: Assign Cleaning Cartridge Slots ..... 6-4
Step 7: Assign I/O Station Slots ....... 6-5
Step 8: Assign Logical Libraries ....... 6-5
Step 9: Set the Date and Time ........ 6-5
Step 10: Import Cleaning Cartridge(s) ..... 6-6
Step 11: Populate your Library with Data
Cartridges .............. 6-6
Step 12: Register for My Support ....... 6-6
Chapter 7. Operating Procedures ... 7-1
Library and Logical Libraries ........ 7-1
Viewing System Information ....... 7-2
Accessing the Setup Wizard........ 7-2
Library Verify Diagnostic Tests....... 7-2
Creating Logical Libraries ........ 7-3
Deleting/Modifying aLogical Library .... 7-3
Assigning Cleaning Slots......... 7-3
Assigning I/O Station Slots ........ 7-4
Entering License Keys ......... 7-4
Creating Users Accounts ......... 7-4
Modifying/Deleting User Accounts ..... 7-4
Setting the Date and Time ........ 7-5
Resetting the Library Control Blade IP Address 7-5
Managing the Network (SSL, Trap Registration,
and SNMP Version) .......... 7-5
Configuring the Library for Remote Access .. 7-7
Taking aLogical Library Offline/Online ... 7-7
Shutting Down/Restarting the Library .... 7-7
Viewing Error Messages ......... 7-9
Capturing aLibrary Snapshot ....... 7-9
Viewing Library Information ....... 7-9
Locking/Unlocking the I/O Station..... 7-10
Firmware Upgrades ........... 7-10
Updating Library Firmware ....... 7-10
Updating Drive Firmware ........ 7-11
Drives ............... 7-13
Viewing Drive Information ....... 7-13
Loading aDrive ........... 7-13
Unloading aDrive .......... 7-14
Taking aDrive Offline/Online ...... 7-14
Adding aControl Path Drive to aLogical
Library .............. 7-14
Assigning Drive IDs .......... 7-14
Modifying aFibre Channel Drive Port Setting 7-15
Capturing aDrive Dump ........ 7-15
Cartridges .............. 7-15
Importing Data Cartridges........ 7-15
Exporting aData Cartridge ....... 7-15
Moving Data Cartridges ........ 7-16
Importing aCleaning Cartridge ...... 7-16
Exporting aCleaning Cartridge ...... 7-16
Chapter 8. Using Ultrium Media .... 8-1
Cartridge Compatibility .......... 8-2
Data Cartridge ............. 8-2
Capacity Scaling ........... 8-3
WORM (Write Once, Read Many)....... 8-3
WORM Media ............ 8-3
Data Security on WORM Media ...... 8-3
WORM Media Errors .......... 8-4
Cleaning Cartridge............ 8-4
Cartridge Memory Chip (LTO-CM) ...... 8-4
Bar Code Label ............. 8-4
Guidelines for Using Bar Code Labels .... 8-6
Write-Protect Switch ........... 8-7
Handling the Cartridges .......... 8-7
Provide Training ........... 8-8
Ensure Proper Packaging ........ 8-8
Provide Proper Acclimation and Environmental
Conditions ............. 8-9
Perform aThorough Inspection ...... 8-9
Examples of Cartridge Problems ...... 8-10
Repositioning or Reattaching aLeader Pin ... 8-10
Repositioning aLeader Pin ....... 8-11
Reattaching aLeader Pin ........ 8-13
Environmental and Shipping Specifications for
Tape Cartridges ............ 8-17
Disposing of Tape Cartridges ........ 8-17
vi TS3310 Tape Library Setup and Operator Guide

Ordering Media Supplies ......... 8-18
Ordering Bar Code Labels ........ 8-19
Chapter 9. Troubleshooting ..... 9-1
How the Library Reports Problems ...... 9-1
Operator Intervention Messages ....... 9-2
Diagnosing aProblem .......... 9-3
Interpreting LEDs ............ 9-6
Power Button LEDs .......... 9-6
Library Control Blade LEDs........ 9-7
Tape Drive LEDs ........... 9-8
Power Supply LEDs .......... 9-10
Picker LED ............. 9-11
Reseating Cables ............ 9-12
E-mailing Logs ............ 9-15
Pre-Call Checklist............ 9-15
Contacting IBM Technical Support ...... 9-15
Chapter 10. Service Action Tickets
(Txxx) and Diagnostic Resolutions
(DRxxx) ............. 10-1
Service Action Tickets .......... 10-1
T001: Manually remove cartridge from Picker,
motion OK ............. 10-1
T002: PUT operation failed, cartridge final
position unknown, motion OK ...... 10-2
T003: GET operation failed, cartridge final
position unknown, motion OK ...... 10-3
T004: PUT operation failed, cartridge back in
source location, motion OK ....... 10-4
T005: X, Y, Θmotion profile failure, cartridge in
Picker, motion NOT OK ........ 10-5
T006: X, Y, Θmotion profile failure, no cartridge
in Picker, motion NOT OK........ 10-6
T007: X, Y, Θmotion obstruction, motion OK 10-7
T008: Cannot home, motion OK ...... 10-7
T009: Drive load unsuccessful, motion OK .. 10-8
T010: Drive unload failed ........ 10-8
T013: Cannot read or invalid library serial
number label ............ 10-9
T017: Invalid storage or I/O position .... 10-10
T018: Invalid Drive Position ....... 10-10
T019: Cannot calibrate drive, motion OK .. 10-10
T020: Cannot calibrate storage, motion OK 10-11
T021: Lost electrical
connection/communications with drive sled . 10-12
T022: Lost electrical
connection/communication with drive brick . 10-12
T023: Drive sled fan spinning too slow or not
at all............... 10-13
T024: AC power loss ......... 10-13
T025: Lost electrical connection with single
power supply ........... 10-13
T031: Cannot unlock I/O Station ..... 10-14
T032: Cannot lock I/O Station ...... 10-14
T033: Drive TapeAlert Flag 3-Hard read or
write error............. 10-15
T034: Drive TapeAlert Flag 4-Media.... 10-15
T035: Drive TapeAlert Flag 5-Read Failure 10-16
T036: Drive TapeAlert Flag 6-Write Failure 10-16
T037: Drive TapeAlert Flag 8-Not Data
Grade .............. 10-17
T038: Drive TapeAlert Flag 9-Write Protected 10-17
T039: Drive TapeAlert Flag 12 -Unsupported
Format .............. 10-18
T040: Drive TapeAlert Flag 15 -MIC Chip
Failure .............. 10-18
T041: Drive TapeAlert Flag 16 -Forced Eject 10-18
T045: Drive TapeAlert Flag 20- Clean Now 10-19
T046: Drive TapeAlert Flag 21 -Clean Periodic 10-19
T047: Drive TapeAlert Flag 22 -Expired
Cleaning Media ........... 10-19
T048: Drive TapeAlert Flag 23 -Invalid
Cleaning Tape ........... 10-20
T049: Drive TapeAlert Flag 30 -Hardware A10-20
T050: Drive TapeAlert Flag 31 -Hardware B10-21
T051: Drive TapeAlert Flag 32 -Interface 10-21
T052: Drive TapeAlert Flag 33 -Eject media
error recovery ........... 10-21
T060: Door Open .......... 10-22
T062: Frame Configuration Problem .... 10-23
T063: Cannot read or mismatch WWN label 10-23
T064: Library Control Blade hardware failure 10-24
T065: Library Control Blade robot power fuse
(F3) blown (42 volt bus) ........ 10-24
T066: Drive power fuse (F1) blown .... 10-25
T067: Display Assembly hardware failure 10-25
T068: Destination element for amove media is
full ............... 10-26
T069: Source element for amove media is
empty .............. 10-26
T070: Logical library control path failed ... 10-26
T071: Power Supply not present ..... 10-27
T072: The system has reported an unmanaged
fault ............... 10-27
T073: I/O Storage Door Open ...... 10-28
T074: Sled Auto-Leveling Failure ..... 10-28
T075: Unsupported Module Configuration 10-28
T076: Robot Initialization Failure ..... 10-29
T077: I/O Station Partially Open or
Unplugged ............ 10-30
Diagnostic Resolutions ......... 10-30
DR001: Manually Recover Tape from Picker 10-30
DR002: Manually Recover Tape from Source
or Destination Slot .......... 10-30
DR003: Drive Unload Diagnostic ..... 10-31
DR004: Manually Inspect Destination Element 10-31
DR005: Motion Failure Diagnostic (a Library
Verify Test) ............ 10-31
DR006: Drive Diagnostic (a Library Verify
Test) ............... 10-32
DR007: Bar Code Scanner Diagnostic (a
Library Verify Test) .......... 10-32
DR009: AC Failure Diagnostic ...... 10-33
DR010: Expansion Module Connectivity
Diagnostic ............. 10-33
DR011: I/E (I/O Station) Lock Diagnostic (a
Library Verify Test) .......... 10-33
DR012: Host Cabling Diagnostic ..... 10-34
DR014: Write Protect or WORM Diagnostic 10-34
DR015: Unsupported Format Diagnostic ... 10-35
Contents vii

DR018: Manually Clean Drive ...... 10-35
DR019: Door Open Diagnostic ...... 10-35
DR020: Re-inventory the Library ..... 10-36
DR021: Contact Service ........ 10-36
DR022: Power Supply Not Present..... 10-36
DR024: Close IO Door ......... 10-37
DR026: Unsupported Module Configuration 10-37
DR028: Motion Obstruction Diagnostic ... 10-37
DR029: Drive Communication Loss Resolution 10-37
DR030: Drive Load Failure Resolution ... 10-38
DR031: Robot Initialization Resolution ... 10-38
DR032: Control Path Failure Resolution ... 10-38
DR033: Drive Sled Auto Level Resolution 10-38
DR034: IO Storage Door Open Resolution 10-39
DR035: Robot Fuse Blown Resolution.... 10-39
DR036: I/O Station Partially Open or
Unplugged ............ 10-39
Chapter 11. Add, Remove, Replace
Procedures ............ 11-1
Required Library State .......... 11-1
Preparing aLibrary or Library Module for Repairs 11-2
Returning aLibrary or Library Module to Normal
Operations after Repairs ......... 11-2
Removing/Replacing aPower Supply (Primary
and Redundant) ............ 11-3
Removing aPrimary Power Supply..... 11-4
Replacing aPrimary Power Supply ..... 11-4
Adding aRedundant Power Supply .... 11-5
Removing aRedundant Power Supply.... 11-5
Adding/Removing/Replacing aDrive Sled ... 11-5
Adding aNew Drive ......... 11-6
Removing aDrive Sled ......... 11-9
Replacing aDrive .......... 11-10
Removing/Replacing the Library Control Blade
and Compact Flash Card ......... 11-10
Removing the Library Control Blade (LCB) 11-11
Replacing the Library Control Blade (LCB) 11-12
Removing/Replacing the Compact Flash Card 11-14
Removing the Compact Flash Card .... 11-15
Replacing the Compact Flash Card .... 11-16
Library Conversions .......... 11-17
Desktop to Rack Mounted Library Conversion 11-17
Rack Mounted to Desktop Library Conversion 11-17
Removing/Installing Library Foot Pads .... 11-19
Removing Library Foot Pads ...... 11-19
Installing Library Foot Pads ....... 11-19
Verifying Front and Rear Gear Racks Alignment 11-19
Chapter 12. Parts List ....... 12-1
Appendix A. Message Retrieval at the
Host ............... A-1
Obtaining Error Information From an RS/6000 ..A-1
Library Error Log Example........A-2
Drive Error Log Example ........A-3
SCSI Bus Error Example 1........A-4
SCSI Bus Error Example 2........A-5
Summary Report ...........A-6
Retrieving from an AS/400 System with RISC
Processor...............A-7
AS/400 Product Activity Log .......A-8
Retrieving from aSun System........A-9
Retrieving from an HP-UX System ......A-9
Appendix B. TapeAlert Flags ..... B-1
TapeAlert Flags Supported by the Drive .... B-1
Appendix C. Sense Data ....... C-1
Library Sense Data ........... C-1
Drive Sense Data ............ C-8
Appendix D. Library Configuration
Form ............... D-1
Library Information ...........D-1
Drive Information ............D-1
SCSI Drives .............D-1
Fibre Channel Drives..........D-1
Firmware Information ..........D-2
Users Account Information.........D-2
My Support ..............D-2
Notices .............. E-1
Trademarks .............. E-2
Electronic Emission Notices......... E-2
Federal Communications Commission (FCC)
Class AStatement ........... E-2
European Union (EU) Electromagnetic
Compatibility Directive ......... E-3
People’s Republic of China Class AElectronic
Emission Statement .......... E-3
Taiwan Class AElectronic Emission Statement E-3
Japan VCCI Class AITE Electronic Emission
Statement.............. E-3
Industry Canada Class AEmission Compliance
Statement.............. E-3
Avis de conformité àla réglementation
d’Industrie Canada .......... E-4
Germany Electromagnetic Compatibility
Directive .............. E-4
Korean Class AElectronic Emission Statement .. E-4
Glossary ............. F-1
Index ............... X-1
viii TS3310 Tape Library Setup and Operator Guide

Figures
1-1. Front panel of a14U library ...... 1-2
1-2. Rear panel of a14U library ...... 1-5
1-3. Storage columns .......... 1-7
1-4. Robotic System of the library...... 1-7
1-5. SCSI Ultrium 3Tape Drives in the library
control module .......... 1-8
1-6. Library Location Coordinates ..... 1-12
1-7. Drive location coordinates ...... 1-13
1-8. Power supply location coordinates 1-14
3-1. Cabling on a5U library ....... 3-3
3-2. Cabling on a14U library ....... 3-3
3-3. Rack Mount Kit hardware (parts not sized
proportionately in figure) ....... 3-5
3-4. EIA identification and rail stud locations for
FRONT vertical rack rails ....... 3-7
3-5. EIA identification and rail stud locations for
REAR vertical rack rails ....... 3-7
3-6. Rails installed in rack (front view) 3-9
3-7. Rails installed in rack (rear view) 3-10
3-8. Power Supply .......... 3-11
3-9. SCSI Drive Sled (detail) ....... 3-12
3-10. Installing the rack ears on aControl
Module ............ 3-13
3-11. Control Module Drive Sled ...... 3-14
3-12. Guide rails and guide slots inside adrive
slot .............. 3-14
3-13. Tape Drive (detail) ......... 3-15
3-14. Control Module Power Supply ..... 3-16
3-15. Cabling of a5U library with fibre drives 3-17
3-16. Cabling of a5U Library with one SCSI
drive ............. 3-18
3-17. Cabling of a14U library containing
multiple fibre drives ........ 3-19
3-18. Cabling of a14U library containing
multiple SCSI drives ........ 3-20
5-1. Operator Panel common header elements
and subsystem status buttons ..... 5-2
5-2. Operator Panel Login screen ...... 5-3
5-3. Capacity View Home screen ...... 5-4
5-4. Library View Home screen ...... 5-5
5-5. Setup menu screen ......... 5-6
5-6. Operations menu screen ....... 5-6
5-7. Tools menu screen ......... 5-7
5-8. 3576 Tape Library menu tree ...... 5-7
5-9. Web User Interface menus....... 5-9
6-1. Operator Panel Log in screen...... 6-2
8-1. The IBM TotalStorage LTO Ultrium 400 GB
Data Cartridge .......... 8-2
8-2. Ultrium 3WORM Tape Cartridge 8-3
8-3. Sample bar code label on the LTO Ultrium 3
Tape Cartridge .......... 8-6
8-4. Setting the write-protect switch ..... 8-7
8-5. Tape cartridges in aTurtlecase ..... 8-8
8-6. Double-boxing tape cartridges for shipping 8-9
8-7. Checking for gaps in the seams of a
cartridge ............ 8-10
8-8. Leader pin in the incorrect and correct
positions ............ 8-11
8-9. Placing the dislodged leader pin into the
correct position .......... 8-12
8-10. Rewinding the tape into the cartridge 8-12
8-11. Leader Pin Reattachment Kit ..... 8-13
8-12. Attaching the leader pin attach tool to the
cartridge ............ 8-14
8-13. Winding the tape out of the cartridge 8-15
8-14. Removing the C-clip from the leader pin 8-15
8-15. Attaching the leader pin to the tape 8-16
9-1. Power button LEDs ......... 9-6
9-2. Library Control Blade LEDs ...... 9-7
9-3. Tape drive LEDs .......... 9-9
9-4. Power supply LEDs ........ 9-10
9-5. Picker LED ........... 9-12
9-6. Cabling of a5U Library with Fibre Drives 9-12
9-7. Cabling of a5U Library with SCSI Drives 9-13
9-8. Cabling of a14U Library with Fibre Drives 9-13
9-9. Cabling of a14U Library with SCSI Drives 9-14
11-1. Power supplies in acontrol module 11-3
11-2. Power Supply .......... 11-4
11-3. Control module with one SCSI drive and
one cover plate .......... 11-6
11-4. Control module with one SCSI drive
installed and one open drive slot with
cover plate removed ........ 11-7
11-5. Control Module with two Drive Sleds 11-8
11-6. Drive sled (detail) ......... 11-9
11-7. Library Control Blade ....... 11-11
11-8. LCB firmware board ........ 11-12
11-9. Library Control Blade ....... 11-13
11-10. LCB with compact flash card ..... 11-14
11-11. Removing the Compact Flash Card from
the Library Control Blade ...... 11-16
11-12. Removing the rack ears on aControl
Module ............ 11-18
11-13. Gear rack ........... 11-20
12-1. Types of Power Cord Plugs ...... 12-3
A-1. AIX ERRPT Library Error Log Example A-2
A-2. AIX ERRPT Drive Error Log Example A-3
A-3. Example of Error Suggesting SCSI Bus
Problem, Which Takes Down Entire Bus ..A-4
A-4. SCSI Problem Points to Library Control
Path as Possible Cause........A-5
A-5. AIX ERRPT Commands Error Log Example A-6
©Copyright IBM Corp. 2005 ix

xTS3310 Tape Library Setup and Operator Guide

Tables
1-1. Maximum capacities of library
configurations (with capacity expansion
feature) ............. 1-2
1-2. 14U library I/O Station configurations 1-3
1-3. Optional features.......... 1-8
1-4. Licensable cartridge slots (storage and I/O)
per model............ 1-10
1-5. Environment for operating, storing, and
shipping the IBM LTO Ultrium Tape
Cartridge ............ 1-15
1-6. Physical specifications for the library 1-15
1-7. Library component weight ...... 1-15
1-8. Power specifications for amaximum
configuration of the library ...... 1-16
1-9. Other specifications for the library 1-16
1-10. Environmental specifications for the library 1-16
2-1. Default SCSI ID for each SCSI drive in the
library ............. 2-4
2-2. Default Loop IDs and their associated
AL_PAs for Ultrium Tape Drives in the
library ............. 2-5
2-3. Valid Loop IDs and their associated AL_PAs
for Ultrium Tape Drives in the library ... 2-5
2-4. Choosing the port for your topology and
Fibre Channel connection ....... 2-7
2-5. Maximum bus length between terminators 2-8
2-6. Recommended maximum quantity of drives
per SCSI bus ........... 2-9
3-1. Shipment contents ......... 3-2
3-2. Rack Mount Kit contents ....... 3-5
3-3. Additional Rack Hardware Kit contents 3-6
5-1. Operator Panel Menu Commands and
Access ............. 5-10
5-2. Web User Interface Menu Commands and
Access ............. 5-11
8-1. Ultrium data cartridge compatibility with
Ultrium 3tape drive ........ 8-2
8-2. Bar code label requirements for Ultrium
tape drives and libraries ....... 8-5
8-3. Cartridges and VOLSERs compatible with
the Ultrium 3Tape Drive ....... 8-5
8-4. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge . 8-17
8-5. Media supplies .......... 8-18
8-6. Authorized suppliers of custom bar code
labels ............. 8-19
9-1. LCB LEDs ............ 9-7
9-2. Amber LED on an LCB........ 9-8
9-3. Tape Drive Activity ......... 9-9
9-4. Fibre Port Link LED on Tape Drive 9-10
9-5. Power Supply LEDs ........ 9-11
11-1. Library state required when servicing
library components......... 11-1
12-1. Power Cords ........... 12-3
A-1. AIX ERRPT Library Sense Data.....A-2
A-2. AIX ERRPT Drive Sense Data .....A-3
B-1. TapeAlert Flags Supported by the Ultrium
Tape Drive ............ B-1
C-1. Library Sense Data and associated
ASC/ASCQs ........... C-1
C-2. LTO Tape Drive Sense Data ...... C-8
©Copyright IBM Corp. 2005 xi

xii TS3310 Tape Library Setup and Operator Guide

Safety and Environmental Notices
When using this product, observe the danger, caution, and attention notices that
are contained in this guide. The notices are accompanied by symbols that represent
the severity of the safety condition.
The sections that follow define each type of safety notice and give examples.
Danger Notice
Adanger notice calls attention to asituation that is
potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies adanger notice
to represent adangerous electrical condition
Caution Notice
Acaution notice calls attention to asituation that is potentially hazardous to
people because of some existing condition. Acaution notice can be accompanied
by one of several symbols:
If the symbol is... It means....
Ahazardous electrical condition with less severity than
electrical danger.
Agenerally hazardous condition not represented by other
safety symbols.
Ahazardous condition due to the use of alaser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
Ahazardous condition due to mechanical movement in or
around the product.
svc00168
32-55 kg (70.5-121.2 lbs)
Ahazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.
Possible Safety Hazards
Possible safety hazards to the operation of this product are:
©Copyright IBM Corp. 2005 xiii

Electrical An electrically charged frame can cause serious electrical shock.
Mechanical Hazards, such as asafety cover missing, are potentially harmful to
people.
Chemical Do not use solvents, cleaners, or other chemicals not approved for
use on this product.
Repair any of the preceding problems before you use the library.
Laser Safety and Compliance
Before using the library, review the following laser safety information.
Class ILaser Product
The library may contain alaser assembly that complies with the performance
standards set by the U.S. Food and Drug Administration for aClass Ilaser
product. Class Ilaser products do not emit hazardous laser radiation. The library
has the necessary protective housing and scanning safeguards to ensure that laser
radiation is inaccessible during operation or is within Class Ilimits. External safety
agencies have reviewed the library and have obtained approvals to the latest
standards as they apply.
Protective Devices
The library has the following protective devices:
vMonitored access to the library
vMain power switch
The sections that follow describe each type of protection.
Monitored Access to the Library
The library is completely surrounded by an enclosure. The library can be accessed
only through monitored access areas.
The enclosure around the library separates the danger area of the library from the
normal working area. The danger area is the area in which personnel can be
injured by component movements.
CAUTION:
Movements of mechanical components in the library can cause
serious injury. Access to the library should be restricted to
authorized personnel only.
Main Power Switch
To turn ON the power to the library, press |on each power switch installed in the
library. To turn OFF the power, press 0on the switch. In case of danger to
personnel or property, immediately turn OFF the main power switch.
CAUTION:
To completely remove all power, disconnect the line cord from
the electrical outlet.
xiv TS3310 Tape Library Setup and Operator Guide

Attention: Except in emergencies, stop the library with the normal shutdown
procedure before you switch OFF the main power switch. IBM is not responsible
for damage caused by improper use of the main power switch. Such risk lies
entirely with the user.
CAUTION:
Movements of mechanical components in the tape library can
cause serious injury. Before turning the main power switch ON
and restarting the tape library, confirm that no danger exists to
personnel or property.
Rack Safety
The following general safety information should be used for all rack mounted
devices.
DANGER
v
Always lower the leveling pads on the rack cabinet.
vAlways install stabilizer brackets on the rack cabinet.
vTo avoid hazardous conditions due to uneven mechanical loading, always
install the heaviest devices in the bottom of the rack cabinet. Always install
servers and optional devices starting from the bottom of the rack cabinet.
vRack mounted devices are not to be used as ashelf or work space. Do not
place any object on top of rack mounted devices.
vEach rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet before servicing any device
in the rack cabinet.
vConnect all devices installed in arack cabinet to power devices installed in
the same rack cabinet. Do not plug apower cord from adevice installed in
one rack cabinet into apower device installed in adifferent rack cabinet.
vAn electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
Safety and Environmental Notices xv

CAUTION:
vDo not install aunit in arack where the internal rack ambient temperatures
will exceed the manufacturer’s recommended ambient temperature for all your
rack mounted devices.
vDo not install aunit in arack where the air flow is compromised. Ensure that
air flow is not blocked or educed on any side, front, or back of aunit used for
air flow through the unit.
vConsideration should be given to the connection of the equipment to the
supply circuit so that overloading of the circuits does not compromise the
supply wiring or overcurrent protection. To provide the correct power
connection to arack, refer to the rating labels located on the equipment in the
rack to determine the total pwer requirement of the supply circuit.
v(For sliding drawers) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at atime. The rack may become unstable if you pull out more than
one drawer at atime.
v(For fixed drawers) This drawer is afixed drawer and should not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or completely out of the rack may cause the rack to become
unstable or cause the drawer to fall out of the rack.
(R001)
xvi TS3310 Tape Library Setup and Operator Guide

CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate apopulated rack cabinet within aroom or building:
vReduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
–Remove all devices in the 32U position and above.
–Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
–Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
v
If the rack cabinet you are relocating is part of asuite of rack cabinets, detach
the rack cabinet from the suite.
vInspect the route that you plan to take to eliminate potential hazards.
vVerify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of aloaded rack cabinet.
vVerify that all door openings are at least 760 x230 mm (30 x80 in.).
vEnsure that all devices, shelves, drawers, doors, and cables are secure.
vEnsure that the four leveling pads are raised to their highest position.
vEnsure that there is no stabilizer bracket installed on the rack cabinet during
movement.
vDo not use aramp inclined at more than ten degrees.
vOnce the rack cabinet is in the new location, do the following:
–Lower the four leveling pads.
–Install stabilizer brackets on the rack cabinet.
–If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v
If along distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also lower the leveling pads to
raise the casters off of the pallet and bolt the rack cabinet to the pallet.
(R002)
Power Cords
To avoid electrical shock, apower cord with agrounded attachment plug has been
provided. Use only properly grounded outlets.
All power cords use an appliance coupler that complies with the International
Electrotechnical Commission (IEC) Standard 320, Sheet C13.
If the power cord that you receive does not match your receptacle, contact your
local dealer.
Power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL), are certified by the Canadian Standards Association (CSA), and
comply with the plug standards of the National Electrical Manufacturers
Association (NEMA).
Safety and Environmental Notices xvii

Disposal of Library Components Containing Mercury
The fluorescent lamp in the liquid crystal display contains mercury. Dispose of it
as required by local ordinances and regulations.
Product Recycling and Disposal
This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet site at
http://www.ibm.com/ibm/environment/products/prp.shtml.
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
This appliance is labelled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
xviii TS3310 Tape Library Setup and Operator Guide