manuals.online logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. IBM
  6. •
  7. Tape Deck
  8. •
  9. IBM Magstar MP 3570 C Series Setup guide

IBM Magstar MP 3570 C Series Setup guide

This manual suits for next models

7

Other IBM Tape Deck manuals

IBM System Storage TS2900 User manual

IBM

IBM System Storage TS2900 User manual

IBM System Storage TS3310 Manual

IBM

IBM System Storage TS3310 Manual

IBM System Storage TS3100 User manual

IBM

IBM System Storage TS3100 User manual

Popular Tape Deck manuals by other brands

Pioneer RT-1020L operating instructions

Pioneer

Pioneer RT-1020L operating instructions

3M 3M-Matic Dual S-867 II Instructions and parts list

3M

3M 3M-Matic Dual S-867 II Instructions and parts list

Pioneer GT-X5 Service manual

Pioneer

Pioneer GT-X5 Service manual

SilverStone 1232 manual

SilverStone

SilverStone 1232 manual

Teac X-2000 owner's manual

Teac

Teac X-2000 owner's manual

Hitachi D-980MU Service manual

Hitachi

Hitachi D-980MU Service manual

Teac A-6010GSL Service manual

Teac

Teac A-6010GSL Service manual

Hitachi D-900BS Service manual

Hitachi

Hitachi D-900BS Service manual

Kyocera D-611 Service manual

Kyocera

Kyocera D-611 Service manual

Kenwood KX-W595 instruction manual

Kenwood

Kenwood KX-W595 instruction manual

TANDBERG 11 instruction manual

TANDBERG

TANDBERG 11 instruction manual

Teac Tascam 3030 owner's manual

Teac

Teac Tascam 3030 owner's manual

Sony DTC-670 operating instructions

Sony

Sony DTC-670 operating instructions

Teac A-3300 Service manual

Teac

Teac A-3300 Service manual

Pioneer H-R99 KCU Service manual

Pioneer

Pioneer H-R99 KCU Service manual

Kenwood KX-W6070 instruction manual

Kenwood

Kenwood KX-W6070 instruction manual

Sony DTC-A8 Service manual

Sony

Sony DTC-A8 Service manual

Tascam BR-20 Series maintenance

Tascam

Tascam BR-20 Series maintenance

manuals.online logo
manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2025 Manuals.Online. All Rights Reserved.

IBM
Magstar MP 3570 Tape Subsystem
Maintenance Information
C-Series Models
IBM
Magstar MP 3570 Tape Subsystem
Maintenance Information
C-Series Models
Part Number 08L6250
EC Number F23273
Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page vii.
Second Edition (October 1998)
The following paragraph does not apply to any country where such provisions are inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions; therefore, this statement may not apply to you.
This edition applies to the initial release of the product and to all subsequent releases and modifications until otherwise indicated in
new editions. Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not
stocked at the address given below.
A readers’ comment form is provided at the back of this publication. Either mail the form or fax it to (520) 799-2230. If the form has
been removed, address your comments about this book to IBM Corporation, Department 63S/031-2, 9000 S. Rita Road, Tucson,
Arizona 85744-0001, U.S.A.
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes
appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Communication Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Magstar MP Publications ................................ xi
AS/400 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
RISC System/6000 Information .......................... xii
9076 SP2 Information ................................ xii
Device Driver Information ............................. xii
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . START-1
The IBM Magstar MP 3570 Tape Subsystem ................ START-2
Maintenance Starting Point .......................... START-4
| Drive Indicators—Normal Operation for Drive-Only Model C00 .... START-10
FID Entry Point ................................ START-12
Attention Drive Messages .......................... START-24
Attention Library Messages ......................... START-25
MAPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MAPS-1
Library Operator Panel Problems ....................... MAPS-3
Library LED Problems .............................. MAPS-5
Drive LED Problems ............................... MAPS-9
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MAPS-13
Other Obvious Symptom Problems ..................... MAPS-19
Diagrams Referred to by MAPs ....................... MAPS-27
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-1
3570 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-3
IBM 3570 Tape Subsystem, C-Series Models ............... INTRO-5
Compatibility with other Magstar MP Tape Subsystems ......... INTRO-6
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-9
SCSI Physical Interface Characteristics ................... INTRO-9
Device Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-9
Functional Unit Descriptions ........................ INTRO-14
Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-22
3570 Media and Cartridge .......................... INTRO-29
| Library Attachment for Models C01, C02, C11, C12, C21 and C22 .. INTRO-31
System Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTRO-34
Drive Indicators and Operator Controls .................. INTRO-39
Library Operator Panel ............................ INTRO-40
Front Panel Overview ............................ INTRO-43
Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIBRARY-1
Library Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIBRARY-2
| Library Attachment for Library Models ................... LIBRARY-2
Library Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIBRARY-5
Library Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIBRARY-7
SCSI Medium Changer Addressing for Base and Split Configurations LIBRARY-8
Front Panel Overview ............................ LIBRARY-9
Copyright IBM Corp. 1998 iii
Library Operator Panel ........................... LIBRARY-11
Front Panel Indicators and Controls ................... LIBRARY-13
Data Flow and Cable Diagram – Library Models ............ LIBRARY-23
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MSG-1
Service Information Messages (SIMs) and Media Information Messages
(MIMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MSG-2
Statistical Analysis and Reporting System .................. MSG-3
Obtaining 3570 Drive Error Information at the Host ............. MSG-3
| Error Log Analysis—RS/6000 .......................... MSG-4
Sense Key, ASC and ASCQ Information ................... MSG-13
Using SMIT/ERRPT Commands ........................ MSG-19
| Error Log Analysis—AS/400 .......................... MSG-24
Sun Error Logs .................................. MSG-32
Obtaining Error Information from an HP/UX System ............. MSG-32
Obtaining Error Information from a Windows NT System .......... MSG-32
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PANEL-1
Operator Panel Overview ........................... PANEL-3
Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PANEL-5
Intervention Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PANEL-9
Supplemental Message Screens ...................... PANEL-11
Menu Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PANEL-11
CE Mode Menus ............................... PANEL-24
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-1
General Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-3
Sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-5
Seguridad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-9
Segurança . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-11
Covers and Slides ................................ INSP-13
Completion Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INSP-17
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INST-1
Applicable Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INST-2
Pre-Installation Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INST-2
Drive-Only or Stand-Alone Models ....................... INST-8
| Rack-Mounted Models (Models C11 and C12) ................ INST-14
| Rack-Mounted Models (Models C21 and C22) ................ INST-26
Installation Checkout—Library Models ..................... INST-40
SCSI Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INST-43
Post Installation Reporting ........................... INST-65
Removing a 3570 ................................. INST-65
Repack Instructions for the 3570 ........................ INST-67
Common Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PROC-1
Working with Electrostatic Discharge (ESD) Parts .............. PROC-3
Prepare the Tape Device for Service ..................... PROC-5
Powering Device ON and OFF ......................... PROC-5
FID FF—Operator Action or Host Program Error ............... PROC-6
Suspected Microcode Problem ......................... PROC-6
Verify Fix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PROC-7
Drive Indicator Decode for Drive-Only Models ................ PROC-8
iv IBM 3570 MI
End of Call ................................... PROC-12
Library Sensors Checkout Procedure .................... PROC-13
Cartridge Sensor Pin Locations ........................ PROC-15
Inserting or Removing a Magazine ...................... PROC-15
Removing Tape Cartridge from Drive .................... PROC-18
Inserting or Removing a Cleaning Cartridge ................ PROC-22
Setting Automatic Cleaning .......................... PROC-22
Drive Cleaning Procedure ........................... PROC-22
Cleaning Cartridge Labels ........................... PROC-23
Replacing Cartridge Labels .......................... PROC-23
Resolving Bar Code Reader Problems ................... PROC-24
Initializing the Tape Volume Serial Number ................. PROC-25
Resolving a Mismatch Between the Bar Code Label and VOLSER ... PROC-26
Library Mode Selection ............................ PROC-26
Library Configuration Selection ........................ PROC-27
Pausing the Cartridge Sequence ....................... PROC-27
Resetting the Cartridge Sequence ...................... PROC-28
Clearing Tape Drive Recover Status ..................... PROC-28
Drive Serial Number—Library Models Only ................. PROC-29
Making FMR Tape from Scratch Tape—Library Models ......... PROC-31
Making FMR Tape from Scratch Tape—Drive-Only Models ....... PROC-31
Making Scratch Tape from FMR Tape—Library Models (Unmaking FMR) PROC-32
Making Scratch Tape from FMR Tape—Drive-Only Models (Unmaking
FMR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PROC-33
Updating Microcode from FMR Cartridge (Library Models) ........ PROC-34
Isolate Drive 1 / Drive 2 Communications Fault .............. PROC-35
Updating Microcode in Drive 2 from FMR Cartridge ............ PROC-36
Updating Microcode from FMR Cartridge (Drive-Only Models) ...... PROC-37
Microcode EC Level History Log ....................... PROC-38
Error Log Analysis Procedure ......................... PROC-39
Set Error Match Trap (To Get a Dump) ................... PROC-44
Remove Error Match Trap ........................... PROC-45
Off-loading Dumps from 3570 to Tape Cartridge (Library Models) .... PROC-47
Off-loading Dumps from 3570 to Tape Cartridge (Drive-Only Models) . PROC-48
Updating Microcode from an AS/400 .................... PROC-49
Off-loading Dumps from 3570 Attached to AS/400 ............ PROC-49
Updating Microcode from RS/6000 by Using TAPEUTIL ......... PROC-50
Off-loading Dumps from 3570 to RS/6000 by Using TAPEUTIL ..... PROC-52
| Updating Microcode from a Sun System by Using TAPEUTIL ...... PROC-54
| Off-loading Dumps from 3570 to a Sun System by Using TAPEUTIL .. PROC-55
| Updating Microcode from a HP-UX System by Using TAPEUTIL .... PROC-56
| Off-loading Dumps from 3570 to a HP-UX System by Using TAPEUTIL PROC-57
| Windows NT Environment ........................... PROC-58
Mapping Element Addresses to Physical Locations ............ PROC-64
Checking the SCSI Attachment in an AS/400 Environment ........ PROC-65
Checking the SCSI Attachment in an AIX Environment .......... PROC-69
Checking the SCSI Attachment in a Sun Environment .......... PROC-73
Checking the SCSI Attachment in a HP-UX Environment ......... PROC-76
Checking the SCSI Attachment in a Windows NT Environment ..... PROC-76
SCSI Port Wrap Test ............................. PROC-77
RS-422 Port Wrap Test ............................ PROC-78
SCSI Bus Problem Determination ...................... PROC-79
FID E5—Microcode Problem ......................... PROC-84
FID E6 or E7—Isolate Fault between Microcode and Hardware ..... PROC-86
Contents v
FID FE—Isolate Fault between Media and Hardware ........... PROC-89
No Response from Operator/CE Panel and No Message ......... PROC-91
Checks, Adjustments, Removals, and Replacements .......... CARR-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CARR-2
Removal and Replacement Procedures—External Covers ......... CARR-3
| Removal and Replacement Procedures—Drive Pack ............ CARR-7
Removal and Replacement Procedure—Drive Pack Covers ....... CARR-11
Removal and Replacement Procedure—Cooling Pack .......... CARR-12
Removal and Replacement Procedures—Base Drive Components ... CARR-14
Removal and Replacement Procedures for the Library .......... CARR-19
|AppendA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APPENDA-1
| TAPEUTIL in a Sun (Solaris) System Environment .......... APPENDA-2
| TAPEUTIL in a HP-UX System Environment .............. APPENDA-9
| TAPEUTIL in a Windows NT System Environment ......... APPENDA-15
AppendB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APPENDB-1
The IBM Magstar MP 3570 Tape Subsystem .............. APPENDB-2
Maintenance Starting Point ........................ APPENDB-4
Drive Indicators—Normal Operation for Drive-Only Models ..... APPENDB-10
| FID Entry Point—EMEA Only ...................... APPENDB-12
Attention Drive Messages—EMEA Only ................ APPENDB-23
Attention Library Messages—EMEA Only ............... APPENDB-24
Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APPENDC-1
Library Operator Panel Problems—EMEA Only ............ APPENDC-3
Library LED Problems—EMEA Only ................... APPENDC-5
Drive LED Problems—EMEA Only .................... APPENDC-9
Power Problems—EMEA Only ..................... APPENDC-13
Other Obvious Symptom Problems—EMEA Only .......... APPENDC-21
Diagrams Referred to by MAPs .................... APPENDC-29
Appendix D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APPENDD-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APPENDD-3
Removal and Replacement Procedures—External Covers ...... APPENDD-4
Removal and Replacement Procedures—Drive Pack ......... APPENDD-7
Removal and Replacement Procedure—Drive Pack Covers .... APPENDD-10
Removal and Replacement Procedure—Cooling Pack ....... APPENDD-11
Removal and Replacement Procedures—Base Drive Components APPENDD-13
Removal and Replacement Procedures for the Library ....... APPENDD-39
Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PARTS-1
How to Use This Parts Catalog ........................ PARTS-1
Assemblies List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PARTS-2
Part Number Index ............................. PNindex-1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gloss-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
vi IBM 3570 MI
Notices
References in this publication to IBM programs or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any reference to an IBM product, program, or service is
not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may
be used instead of the IBM product, program, or service. Evaluation and verification of operation in
conjunction with other products, except those expressly designed by IBM, is the user’s responsibility.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication. IBM
may make improvements and/or changes in the products and/or programs described in this publication at
any time.
This document contains general information, as well as requirements, for use on IBM and third-party
products. IBM makes no warranty, express or implied, as to its completeness or accuracy, and the data
contained herein is current only as of the date of publication. It assumes that the user understands the
relationship among any affected systems, machines, programs, and media.
IBM or third parties may have patents or pending patent applications covering subject matter described in
this document, including appearance design patents or applications. The furnishing of this document does
not constitute or imply a grant of any license under any patents, patent applications, trademarks, copyright,
or other rights of IBM or of any third party, or any right to refer to IBM in any advertising or other
promotional or marketing activities. IBM assumes no responsibility for any infringement of patents or other
rights that may result from use of this document or from the manufacture, use, lease, or sale of apparatus
described herein.
Licenses under IBM’s utility patents are available on reasonable and non-discriminatory terms and
conditions. IBM does not grant licenses under its appearance design patents. You can send license
inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus Avenue, Thornwood
NY 10594, U.S.A.
For online versions of this book, we authorize you to:
Copy, modify, and print the documentation contained on the media, for use within your enterprise,
provided you reproduce the copyright notice, all warning statements, and other required statements on
each copy or partial copy.
Transfer the original unaltered copy of the documentation when you transfer the related IBM product
(which may be either machines you own, or programs, if the program's license terms permit a
transfer). You must, at the same time, destroy all other copies of the documentation.
You are responsible for payment of any taxes, including personal property taxes, resulting from this
authorization.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply
to you.
Your failure to comply with the terms above terminates this authorization. Upon termination, you must
destroy your machine readable documentation.
Copyright IBM Corp. 1998 vii
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or other countries or both:
The following terms are trademarks of other companies:
Sun, Solaris, and SunOS are registered trademarks of Sun Microsystems, Inc.
HP and HP-UX are trademarks of Hewlett-Packard Company
Windows and Windows NT are trademarks of Microsoft Corporation.
UNIX is a registered trademark in the United States and other countries licensed exclusively through
X/Open Company Limited.
486DX and Pentium are trademarks of Intel Corporation.
9076 SP2 AIX AIX 6000 Application System/400
AS/400 Enterprise System/9000 ES/9000 ESCON
IBM POWERparallel RISC System/6000 RISC/6000
RS/6000 Scalable POWERparallel Systems SP2 System/390
|ADSTAR|Magstar|Netfinity|NetBAY22
viii IBM 3570 MI