IDEAL Vogue S15 User manual

VOGUE SYSTEM
S15 S18 S26 S32
USER GUIDE
When replacing any part on this appliance, use only spare parts that you can be
assured conform to the safety and performance specification that we require.
Do not use reconditioned or copy parts that have not been clearly authorised by Ideal.

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s15 G.C. Appliance No. 41-750-56
s18 G.C. Appliance No. 41-750-55
s26 G.C. Appliance No. 41-750-54
s32 G.C. Appliance No. 41-750-53
THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE
Ideal Stelrad Group is a member of the Benchmark scheme and fully supports the aims of the
programme. Benchmark has been introduced to improve the standards of installation and commissioning
of central heating systems in the UK and to encourage the regular servicing of all central heating systems
to ensure safety and efciency.
Natural Gas only
Vogue System boiler

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INTRODUCTION
The vogue is a wall mounted, room sealed, condensing system boiler, featuring full sequence automatic spark ignition and fan
assisted combustion.
Due to the high efciency of the boiler, condensate is produced from the ue gases and this is drained to a suitable disposal point
through a plastic waste pipe at the base of the boiler. A condensate ‘plume’ will also be visible at the ue terminal.
SAFETY
Current Gas Safety (Installation & Use) Regulations or rules in force.
In your own interest, and that of safety, it is the law that this boiler must be installed by a Gas Safe Registered Engineer, in
accordance with the above regulations.
In IE, the installation must be carried out by a Registered Gas Installer (RGII) and installed in accordance with the current edition
of I.S. 813 “Domestic Gas Installations”, the current Building Regulations and reference should be made to the current ETCI
rules for electrical installation.
It is essential that the instructions in this booklet are strictly followed, for safe and economical operation of the boiler.
FOR ANY QUERIES PLEASE RING THE
IDEAL CONSUMER HELPLINE : 01482 498660
NOTE. BOILER RESET PROCEDURE -
To reset boiler, press button “r” on the control panel. The boiler will repeat the ignition sequence if a heat demand
is present

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IMPORTANT NOTES
• This appliance must not be operated without the casing correctly tted and forming an adequate seal.
• If the boiler is installed in a compartment then the compartment MUST NOT be used for storage purposes.
• If it is known or suspected that a fault exists on the boiler then it MUST NOT BE USED until the fault has been corrected by
a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII).
•Under NO circumstances should any of the sealed components on this appliance be used incorrectly or tampered with.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance
by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
In cases of repeated or continuous shutdown a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII) should
be called to investigate and rectify the condition causing this and carry out an operational test. Only the manufacturers original
parts should be used for replacement.
MINIMUM CLEARANCES
Clearances of 165mm (6 1/2”) above, 100mm (4”) below, 2.5mm (1/8”) at the sides and 450mm (17 3/4”) at the front of the
boiler casing must be allowed for servicing.
Bottom clearance
Bottom clearance after installation can be reduced to 5mm.
This must be obtained with an easily removable panel to provide the 100mm clearance required for servicing.

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A. Boiler Status
B. Exit Button
C. Down Button
D. Up Button
E. Enter Button
F. Reset Button
G. CH Temperature
Control
H. On / Off Switch
J. Burner On
indication
K. Pressure Gauge
L. Boiler in Full
Condensing Mode
BOILER CONTROLS
LEGEND
2
1 3
40
A J G
K
B C D
F
E
L
H
ON 60ºC

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TO LIGHT THE BOILER. (REFER TO BOILER
CONTROLS)
If a programmer is tted refer to separate instructions for the
programmer before continuing.
1. Switch ON electricity to the boiler and check that all
external controls, e.g. programmer and room thermostat,
are ON.
2. Set the Central Heating temperature control (G) to ‘max’.
3. Set ON/OFF switch (H) to ON.
The boiler will commence the ignition sequence supplying
heat, if required.
Note. In normal operation the boiler status display (A) will
display the boiler operation mode.
Boiler frost protection - boiler will re if temperature is less
than 5 degrees C.
During normal operation the burner on indicator (J) will remain
illuminated when the burner is lit.
If the boiler has not lit, after 5 ignition attempts, the following
screen will be displayed.
Ignition Lockout
Check other Gas Appliances work
If not, re-instate gas supply
Reset boiler by pressing r
If fault persists contact installer
Reset the boiler and the ignition sequence will be repeated.

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OPERATION
Central Heating
With the external heating controls calling for heat, the ON/OFF
switch (H) set to ‘ON’ and the CH Temperature Control (G)
turned fully clockwise, the boiler will operate to provide heat
to the system. Note this will also provide heat to the hot water
system who’s temperature will be controlled by the independent
cylinder thermostat.
When the cylinder thermostat is satised the system valves
will operate to direct all ow to the CH circuit. If the cylinder
thermostat calls for heat the system valves will operate to
circulate hot water around the cylinder to heat the stored water.
Note. If the pump has not operated in the last 24 hours it will
run briey to ensure they do not become seized.
The boiler controls the central heating radiator temperature to a
maximum of 80oC, adjustable via the CH temperature control (G).
WEATHER COMPENSATION
When the Weather Compensation option is tted to the system
then the CH Temperature Control (G) becomes a method of
controlling room temperature. Turn the knob clockwise to
increase room temperature and anti-clockwise to decrease
room temperature. Once the desired setting has been
achieved, leave the knob in this position and the system will
automatically achieve the desired room temperature for all
outside weather conditions.
TO SHUT DOWN THE BOILER
Set the ON/OFF switch (H) to OFF.
TO RELIGHT THE BOILER
Repeat the procedure detailed in ‘To light the boiler’. Set the
ON/OFF control to ‘ON’ and set the temperature control to
between min & max.
FROST PROTECTION
If no frost protection is provided and frost is likely during a short
absence from home, leave the heating controls (if tted) at a
reduced temperature setting. For longer periods, the entire
system should be drained.
If the system includes a frost thermostat then the timer can be
left off (if tted). The mains supply should be left switched ON,
with the boiler thermostat left in the normal running position.
BOILER OVERHEAT PROTECTION
The boiler controls will shut down the boiler in the event of
overheating. Should this occur, the following display will
appear:
Overheat Lockout
Fill System to 1 Bar
Bleed Radiators, Rell System
Check Radiator Valves are Open
Reset Boiler by pressing r
LOSS OF SYSTEM WATER PRESSURE
The gauge (K) indicates the central heating system pressure.
If the pressure is seen to fall below the original installation
pressure of 1-2 bar then conduct the re-pressurising procedure
as follows:
Re-pressurise via the lling loop to between 1 & 2 bar (if unsure
contact your installer), turn off the tap on the lling loop. Press
‘r’ button on the control panel to reset the boiler. If unable to do
so or if the pressure continues to drop a Gas Safe Registered
Engineer or in IE a Registered Gas Installer (RGII) should be
consulted.
THE BOILER WILL NOT OPERATE IF THE PRESSURE HAS
REDUCED TO LESS THAN 0.3 BAR UNDER THIS CONDITION.

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In this case the following display will appear:
Low Water Pressure
Fill System to 1 Bar
Bleed Radiators
Rell System to 1 Bar
To re-pressurise, follow the procedure above.
CONDENSATE DRAIN
This appliance is tted with a siphonic condensate trap
system that reduces the risk of the appliance condensate
from freezing. However should the condensate pipe to this
appliance freeze, please follow these instructions:
a. If you do not feel competent to carry out the defrosting
instructions below please call your local Gas Safe
Registered installer for assistance or in IE a Registered
Gas Installer (RGII).
b.
If you do feel competent to carry out the following instructions
please do so with care when handling hot utensils. Do not
attempt to thaw a condensate drain pipe if you cannot reach it
from ground level. Be aware that any water used can quickly
freeze if it falls onto pathways, causing a possible slip hazard.
If this appliance develops a blockage in its condensate
pipe, its condensate will build up to a point where the
burner will go out:
Ignition Lockout
Check other Gas Appliances work
If not, re-instate gas supply
Reset Boiler by pressing r
If fault persists contact installer
If the appliance is reset it will not light prior to it locking out
displaying the above on the display.
To unblock a frozen condensate pipe;
1. Follow the routing of the plastic pipe from its exit point on
the appliance, through its route to its termination point.
Locate the frozen blockage. It is likely that the pipe is
frozen at the most exposed point external to the building
or where there is some obstruction to ow. This could be
at the open end of the pipe, at a bend or elbow, or where
there is a dip in the pipe in which condensate can collect.
The location of the blockage should be identied as
closely as possible before taking further action.
2. Apply a hot water bottle, microwaveable heat pack or a
warm damp cloth to the frozen blockage area. Several
applications may have to be made before it fully defrosts.
Warm water can also be poured onto the pipe from a
watering can or similar. DO NOT use boiling water.
3. Caution when using warm water as this may freeze and
cause other localised hazards.
4.
Once the blockage is removed and the condensate can ow
freely, reset the appliance. (Refer to “To Light the boiler”)
5. If the appliance fails to ignite, call your Gas Safe
Registered engineer.
Preventative solutions
During cold weather, set the boiler stat to maximum, (Must
return to original setting once cold spell is over)
Place the heating on continuous and turn the room stat down
to 15ºC overnight or when unoccupied. (Return to normal
after cold spell).

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POINTS FOR THE BOILER USER
Note. In line with our current warranty policy we would ask that
you check through the following guide to identify any problems
external to the boiler prior to requesting a service engineers
visit. Should the problem be found to be other than with the
appliance we reserve the right to levy a charge for the visit,
or for any pre-arranged visit where access is not gained by
the engineer.
ESCAPE OF GAS
Should a gas leak or fault be suspected contact the National
Gas Emergency Service without delay. Tel. [phone]
DO NOT SEARCH FOR GAS LEAKS WITH A NAKED
FLAME.
CLEANING
For normal cleaning simply dust with a dry cloth. To remove
stubborn marks and stains, wipe with a damp cloth and nish
off with a dry cloth. DO NOT use abrasive cleaning materials.
MAINTENANCE
The appliance should be serviced at least once a year by
a Gas Safe Registered Engineer or in IE a Registered Gas
Installer (RGII).

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Flow temperature setpoint
cannot be increased to 80ºC
Too many resets
Hot water works OK but no
central heating
Blank boiler display
Pump runs during the night
5 boiler faults have been reset within a 15 min period. It is recommended
that the boiler should be examined by a suitably qualied service engineer.
To clear the message turn power off and on.
Ensure that the timer and Room Stat are switched on. Check batteries in
programmable room stats.
Ensure that the mains supply to the boiler is switched on and that no trips
have operated in the consumer unit.
Ensure that the ow temperature is not limited within the menu
(See page 17 - Flow Temperature)
Ensure that the system frost protection is not enabled in the menu
(See page 16 - System Frost Protection)
FAULT FINDING
If a fault occurs then a fault description and suggested potential corrective actions will be displayed. In addition the
following information may be useful.

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A. Boiler Status
B. Exit Button
C. Down Button
D. Up Button
E. Enter Button
F. Reset Button
G. CH Temperature
Control
H. On / Off Switch
J. Burner On
indication
K. Pressure Gauge
L. Boiler in Full
Condensing Mode
BOILER CONTROLS
LEGEND
2
1 3
40
A J G
K
B C D
F
E
L
H
ON 60ºC

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NO
DEMAND
OFF
1 DISPLAY MESSAGES
(WITHOUT OUTSIDE SENSOR)
2 DISPLAY MESSAGES (WITH OUTSIDE SENSOR)
Indicates that the Boiler is Switched Off
Move the On/Off Switch into the On position to switch
the Boiler On
Indicates that the Boiler is Switched Off
Move the On/Off Switch into the On
position to switch the Boiler On
Indicates that either the Timer is Off or the Room Stat
and Cylinder Stats are satised
Indicates that either the Hot Water Timer is Off or
the Cylinder Stat is Off
Indicates that the Boiler is either heating the Radiators
or the Hot Water Cylinder
Indicates that either the Central Heating Timer is Off
or the Room Stat is Off
Indicates that the Boiler is heating the Hot Water
Cylinder. The water heating the cylinder is at 60°C
Indicates that the Boiler is providing Central Heating
and that the radiator temperature is 70°C
Indicates that the pump is running as
part of System Frost Protection because
the Outside Temperature is less than
5°C. To disable see Page 16.
ON
60°C
OFF
OFF
NO
DEMAND
NO
DEMAND
ON
70°C
ON
70°C
4°C
60

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70
°C
Set Boiler Temperature
4 CHANGE SETTINGS (BASIC)
To change the Maximum Boiler
Temperature rotate the Boiler
Temperature Control
This screen will be shown
To switch the boiler On turn
the On/Off switch into the On
position (H)
This screen will be shown
To disable CH (frost protection
still active) turn the On/Off (H)
switch into the Off position
This screen will be shown
To change the Room
Temperature Set Point (only if
Outside Sensor connected) rotate
the Boiler Temperature Control
This screen will be shown
Boiler Switched On
ON
OF
F
ON
Boiler Switched Off
OFF
OF
F
ON
ON
20
°C
Select Room Temperature
NO
DEMAND
3 DISPLAY MESSAGES (GENERAL)
Indicates that the temperature at the boiler is less
than 5°C and that the boiler is running to protect itself
from frost damage
Indicates system satised
Indicates that a Service is due
To Reset see Page 7.
4°C
01482 498704
Phone
Service Due

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5 CHANGE SETTINGS
Efciency Level
To view the efciency level of the boiler press ENTER and the
following screen will be displayed.
MENU
Vent System
Switch Pre-Heat
Maximum Flow Temperature
Outside Sensor Slope
Exit
Enter
Press “-“ until the following screen is displayed.
MENU
Service Mode Maximum Rate
Show Efficiency Level
System Frost Protection
Reset Service Time
Exit
Enter
Press ENTER and a screen similar to following will be displayed.
High
Efficiency
1346
Hours
Efficiency Level
Exit
29260
Hours
Super
Efficiency
Press EXIT twice to return to normal operation.
System Frost Protection
This feature can only be accessed if an outside sensor has
been connected. The pump will run continuously if the outside
temperature is less than 5ºC.
MENU
Vent System
Switch Pre-Heat
Maximum Flow Temperature
Outside Sensor Slope
Exit
Enter
Press “-” until the following screen is displayed.
MENU
Show Efficiency Level
System Frost Protection
Reset Service Time
Plot Graphs
Exit
Enter
Press ENTER and a screen similar to the following will be
displayed.
Exit
Enter
System Frost Protection
Pump may run during night
SAVE press
ON press
OFF
Press “+” to activate or “-“ to de-activate.
Press EXIT twice to return to normal operation.

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6 CHANGE SETTINGS
Reset Service Time
If the boiler has not been serviced within the last 12 months then
a message will be displayed indicating this. To reset this timing
proceed as follows.
MENU
Vent System
Switch Pre-Heat
Maximum Flow Temperature
Outside Sensor Slope
Exit
Enter
Press “-” until the following screen is displayed.
MENU
System Frost Protection
Reset Service Time
Plot Graphs
Bus Address
Exit
Enter
Press ENTER and the following screen will be displayed.
Exit
Enter
Reset Service Time
279
Reset press
Service
due
days
Press ENTER to reset.
Press EXIT to return to normal operation.
Set Zone 2 Flow Temperature
If an outside sensor is connected to the boiler then the
ow temperature target for Hot Water operation can be set
independently. Press ENTER and the following screen will be
displayed.
MENU
Vent System
Switch Pre-Heat
Maximum Flow Temperature
Outside Sensor Slope
Exit
Enter
Press “-“ until the following screen is displayed.
MENU
Test Condensate Anti-Freeze
Set Zone 2 Flow Temperature
Exit
Enter
Press ENTER and the following screen will be displayed.
Set Zone 2 Flow Temperature
°C
70
Exit
Enter
Press “+” & “-“ to change the temperature to the required setting
and then ENTER. Press EXIT to return to normal operation.
365

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Ideal, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN. Tel. 01482
492251 Fax. [phone]. Registration No. London 322 137.
Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance
of its products. The right is therefore reserved to vary specication without notice.
May 2014 UIN 208551 A03