Idemia MSO300 User manual

MSO Fingerprint scanners Installation Guide
October 20212
2018_2000039830
Version 2.24
MSO300
MSO301
MSO1300
MSO1350
MSO Fingerprint scanners
Installation Guide

MSO Fingerprint scanners Installation Guide
Copyright notices
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
2
Copyright notices
Copyrights 2002-2019 IDEMIA, All rights reserved.
Information in this document is subject to change without notice and does
not represent a commitment on the part of IDEMIA. No part of this
document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying or recording, for any
purpose without the express written permission of IDEMIA.
The software described in this document is supplied under a license
agreement or nondisclosure agreement. It is against the law to copy the
software on any medium except as specifically allowed in the agreement.
This manual makes reference to names and products that are trademarks of
their respective owners.
PROPRIETARY RIGHTS
This document contains information of a proprietary nature to IDEMIA and is
submitted in confidence for a specific purpose. The recipient assumes
custody and control and agrees that this document will not be copied or
reproduced in whole or in part, nor its contents revealed in any manner or to
any person except to meet the purpose for which it was delivered.
This caveat is applicable to all the pages of this document.

MSO Fingerprint scanners Installation Guide
Revision History
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
3
Revision History
Revision
Date
Document revision history
1.0
November 2002
Creation of the document
1.1
November 2002
Add chapter “MSO100 Material Compatibility”
1.2
December 2002
Add chapter “Finger positioning”
1.3
January 2003
Clarifications
1.4
July 2003
Add chapter “MSO300”
1.5
October 2003
Precisions with the LEDS states
1.6
March 2004
MSO 300 S getting started
1.7
June 2004
Add information about Smart Card option
Add MSO3xx suspend mode LEDs status
1.8
July 2004
Add MMI description for MSO350
Add IDENTLITE license reference
1.9
December 2004
Precisions with the LEDS states
Add MSO CBM
2.0
April 2005
Update of hotline phone number
2.1
July 2005
Added the MSO xx1 products reference
2.2
September 2005
Add the "SAGEM MorphoSmart™ Service Provider Usb Server"
installation in the USB driver installation for MSO3xx and CBM.
2.3
January 2006
Added installation procedure for Windows XP ® embedded.
2.4
June 2006
Minor form modifications
Corrected performance description
2.5
December 2006
FCC recommendations
2.6
August 2007
Updated company name
Removed MSO100 items.
2.7
December 2007
Added the MSO1350 model
2.8
May 2008
New plan.
Upgrade biometric performances description.
2.9
March 2009
Add IP (Ingress Protection) rating (see IP Rating)
Change hotline address
Add information about USB driver installation (see Note for
administrators)
2.10
September 2009
Update hotline mail address

MSO Fingerprint scanners Installation Guide
Revision History
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
4
2.11
July 2010
Update company name to Morpho
2.12
April 2011
Add MSO1200 device
2.13
May 2011
Font change
2.14
June 2012
Update hotline mail address
New order in section Recommendations
New recommendation: Cable bend radius
2.15
March 2013
Update registered office address
2.16
October 2013
Update MSO1300 and MSO1350 pictures (from 2014)
2.17
May 2015
Update footer legal text
2.18
Feb. 2018
Update Company’s logo
2.19
November 2018
Update registered office address and company’s name
Update power supply information
2.20
June 2019
Change “MorphoSmart” by “MSO”
Update §3 with MSO USB driver
Update §13 with MSO KMS
Update §2.4.2 with MSO USB devices PID/VID list
Update §11.1.4 with USB 2.0 and 3.0 compliance
2.21
October 2019
Update §2.4.2 with MSO USB devices PID/VID list
2.22
December 2020
Complete Refresh of document
2.23
July 2021
MSO1350 card reader specifications
2.24
June 2022
Update §2.3.4, §13.1 and added §13.2

MSO Fingerprint scanners Installation Guide
Table of Contents
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
5
Table of Contents
1. Overview........................................................................................................................................................ 9
1.1 Welcome to MSO .............................................................................................................................................. 9
1.2 Contents............................................................................................................................................................9
2. MSO terminal installation .............................................................................................................................10
2.1 Safety instructions...........................................................................................................................................10
2.2 MSO Hardware Platform Compatibility ..........................................................................................................10
2.3 Host system.....................................................................................................................................................11
2.3.1 Compatibility with Host System .............................................................................................................11
2.3.2 Installation of a MSO USB device (MSO3xx, MSO13x0) .........................................................................11
2.3.3 MSO SDK.................................................................................................................................................11
2.3.4 USB connection ...................................................................................................................................... 13
3. MSO USB driver installation..........................................................................................................................14
3.1 MSO USB driver setup .....................................................................................................................................14
4. MSO3xx.........................................................................................................................................................15
4.1 Physical Characteristics ...................................................................................................................................15
4.1.1 Dimensions and Weight.......................................................................................................................... 15
4.1.2 Temperature range and humidity ..........................................................................................................15
4.1.3 IP rating .................................................................................................................................................. 15
4.2 General description......................................................................................................................................... 16
4.2.1 Top view ................................................................................................................................................. 16
4.2.2 Bottom view ........................................................................................................................................... 16
4.3 MSO301 devices specificities ..........................................................................................................................17
4.4 Specific Cleaning Precautions..........................................................................................................................17
4.5 Specific recommendations.............................................................................................................................. 17
5. MSO1300 ......................................................................................................................................................18
5.1 Physical Characteristics ...................................................................................................................................18
5.1.1 Dimensions and Weight.......................................................................................................................... 18
5.1.2 Temperature range and humidity ..........................................................................................................18
5.1.3 IP rating .................................................................................................................................................. 18
5.2 General description......................................................................................................................................... 19
5.2.1 3D view...................................................................................................................................................19
5.2.2 Bottom view ........................................................................................................................................... 19
6. MSO1350 ......................................................................................................................................................20
6.1 Physical Characteristics ...................................................................................................................................20
6.1.1 Dimensions and Weight.......................................................................................................................... 20
6.1.2 Temperature range and humidity ..........................................................................................................21
6.1.3 IP rating .................................................................................................................................................. 21
6.2 General description......................................................................................................................................... 22
6.2.1 Top view and Side view ..........................................................................................................................22
6.2.2 Bottom view ......................................................................................................................................... 22
6.2.3 Smart Card Reader characteristics .........................................................................................................23
7. MSO device Technical Characteristics ...........................................................................................................24
7.1 Electrical characteristics..................................................................................................................................24
7.1.1 USB connection (All USB MSO devices).................................................................................................. 24
7.1.2 Power Supply..........................................................................................................................................24
7.2 Biometric characteristics.................................................................................................................................25

MSO Fingerprint scanners Installation Guide
Table of Contents
2018_2000039830
October 2021
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or communicated to a third party without the prior authorization of IDEMIA
6
7.2.1 Database size.......................................................................................................................................... 25
7.2.2 Database fulfill time ...............................................................................................................................25
7.2.3 Verify performances............................................................................................................................... 25
7.2.4 Identify performances ............................................................................................................................ 26
8. Man Machine Interface.................................................................................................................................27
8.1 MSO3xx Man Machine Interface.....................................................................................................................27
8.1.1 Description .............................................................................................................................................27
8.1.2 Biometric terminal status .......................................................................................................................27
8.1.3 Biometric process status ........................................................................................................................27
8.2 MSO13x0 Man Machine Interface .................................................................................................................. 28
8.2.1 Description .............................................................................................................................................28
8.2.2 Biometric terminal status .......................................................................................................................28
8.2.3 Biometric request status ........................................................................................................................28
8.2.4 Smart card reader status (MSO1350)..................................................................................................... 28
9. Secure MSO getting started ..........................................................................................................................29
9.1 Description ......................................................................................................................................................29
9.2 Installation.......................................................................................................................................................29
9.3 Reference ........................................................................................................................................................ 29
10. Recommendations........................................................................................................................................30
10.1 Warning...........................................................................................................................................................30
10.2 Cable bend radius............................................................................................................................................30
10.3 Areas containing combustibles .......................................................................................................................30
10.4 Repair ..............................................................................................................................................................30
10.5 Usage...............................................................................................................................................................31
10.6 Accessories......................................................................................................................................................31
10.7 Environment conditions ..................................................................................................................................31
10.8 Cleaning precautions.......................................................................................................................................31
11. Certification ..................................................................................................................................................33
11.1 MSO300...........................................................................................................................................................33
11.2 MSO1300.........................................................................................................................................................33
11.3 MSO1350.........................................................................................................................................................33
12. Bibliography..................................................................................................................................................34
13. Contacts........................................................................................................................................................35
13.1 Customer Care Center..................................................................................................................................... 35
USA & Canada.............................................................................................................................................................35
LATAM (Latin America) ...............................................................................................................................................35
EMEA (Europe, Middle East & Africa)........................................................................................................................35
APAC (Asia & Pacific).................................................................................................................................................. 35
India.............................................................................................................................................................................. 35
13.2 Security Features Queries ...............................................................................................................................35
14. ANNEX 1 –FINGERPRINT POSITIONING.........................................................................................................36

MSO Fingerprint scanners Installation Guide
List of figures
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
7
List of figures
Figure 1: MSO300 3D View ................................................................................................................15
Figure 2: MSO3xx Top View ...............................................................................................................16
Figure 3: MSO3xx Bottom View .........................................................................................................16
Figure 4: MSO1300.............................................................................................................................18
Figure 5: MSO1300 3D view...............................................................................................................19
Figure 6: MSO1300 Bottom view.......................................................................................................19
Figure 7: MSO1350.............................................................................................................................20
Figure 8: MSO1350 top view and side view.......................................................................................22
Figure 9: MSO1350 bottom view.......................................................................................................22
Figure 10: MSO S unlocking with KMS application ............................................................................29
Figure 11: MSO cable radius recommendation .................................................................................30
Figure 12: Finger placement recommendations................................................................................36

MSO Fingerprint scanners Installation Guide
List of tables
2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
8
List of tables
Table 1: MSO devices PID/VID list......................................................................................................13
Table 2: MSO 300 devices, weight and sizes .....................................................................................15
Table 3: MSO 300 devices, temperature and humidity range...........................................................15
Table 4: MSO 300 devices, IP rating...................................................................................................16
Table 5: MSO 1300 devices, weight and sizes ...................................................................................18
Table 6: MSO 1300 devices, temperature and humidity range.........................................................18
Table 7: MSO 1300 devices, IP rating.................................................................................................19
Table 8: MSO 1350 devices, weight and sizes ...................................................................................20
Table 9: MSO 1350 devices, temperature and humidity range.........................................................21
Table 10: MSO 1350 devices, IP rating...............................................................................................21
Table 11: Database size......................................................................................................................25
Table 12: Not encrypted Database fulfill time...................................................................................25
Table 13: Identify performances........................................................................................................26
Table 14: MSO3xx status....................................................................................................................27
Table 15: MSO3xx biometric process status......................................................................................27
Table 16: MSO13x0 system status.....................................................................................................28
Table 17: MSO13x0 biometric process status ...................................................................................28
Table 18: MSO1350 smart card request status .................................................................................28

MSO Fingerprint scanners Installation Guide
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2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
9
1.Overview
1.1 Welcome to MSO
Congratulations for choosing the MSO Automatic Fingerprint Recognition Terminal. MSO
terminal provides an innovative and effective solution for applications using Fingerprint
Verification or/and Identification.
Among the many biometric sciences, the use of finger imaging has significant advantages.
Each finger is a unique physical signature developed before birth and is preserved until
death.
The MSO terminal integrates IDEMIA image processing and features matching algorithms .
This technology is based on lessons learned during more than 20 years of experience in the
field of biometric identification and the processing of literally millions of individual
fingerprint identification records.
We believe you will find the MSO terminal fast, accurate, and easy to use as a biometric
peripheral.
The MSO terminal offers the following advantages:
High quality optical scanner,
Software development suite (MSO SDK) for all MSO devices,
Key Management System (MSO KMS) for Secure MSO terminal,
False Finger detection (depend of product) ,
PC/SC Smart Card Reader (only available with MSO35x and MSO1350),
Compact size for easy installation and integration into your available office space,
Intuitive interface that is easy to use in both setup and operational modes.
1.2 Contents
The present document describes the MSO packaged devices, and how to install it on a
Window™ PC.
For information about MSO OEM versions, please refer to the documents listed below:
MorphoSmart™ Module Integration (reference :
2018_2000039829_MorphoSmartModuleIntegration)
MorphoSmart™ CBM Module Integration (reference :
2017_2000026371_MorphoSmartCBMModuleIntegration)

MSO Fingerprint scanners Installation Guide
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2018_2000039830
October 2021
This document and the information therein are the property of IDEMIA. They must not be copied
or communicated to a third party without the prior authorization of IDEMIA
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2.MSO terminal installation
2.1 Safety instructions
The MSO terminals are intended for indoor use only.
The MSO terminals must be placed on a flat clear surface where it will not be at risk of
coming in contact with fluids.
2.2 MSO Hardware Platform Compatibility
The MSO USB devices are compatible with usual PC configurations, but we therefore
strongly advise you to perform a compatibility test with target PC hardware configuration.
The MSO USB devices are compatible with most of the self-powered USB hub available. But
we also recommend performing a compatibility test with target USB Hub.
Please note that USB hub powered only by the USB port, could provide not enough power
supply for a normal function of MSO USB devices.