Idex E3 Connect User manual

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IDEX FIRE AND SAFETY
E3 Connect
Captium Data Hub
Onboarding Guide for
End Users
OUR TRUSTED BRANDS

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IDEX FIRE AND SAFETY
Learning Sections
Organization setup & admin users
Tool Setup
Captium Data Hub Tour

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IDEX FIRE AND SAFETY
Pre-Tool Delivery

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IDEX FIRE AND SAFETY
End User Organization & User Setup
• Register your department and admin user here:
https://captiumconnect.com/captium-account-
request/
• They will receive an email invite to activate their
access.
• The first Customer Admin user will be prompted
to
1. Verify contact information and set their
password
2. Accept Terms & Conditions
3. Select dealers or OEMs they grant
permission to see their tool data
4. Add users from their organization
5. Claim tools to add to their account

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1.Verify contact information and set
password
2.Accept Terms & Conditions
New Administrator Setup

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• As the administrator for your
organization, you will be asked to select
dealers or OEMs you grant permission
to see your tool data.
• Select the Add Dealer button to find a
dealer to grant permission to your tool
data.
New Administrator Setup

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IDEX FIRE AND SAFETY
1. Enter the name of the HURST authorized
dealer you grant permission to see your
data.
2. Click the Plus button add them.
New Administrator Setup

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IDEX FIRE AND SAFETY
New Administrator Setup
When you return to the first step,
you can add another dealer or
continue.

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SelecttheRemovebutton
torevokepermissionto
thedealerorOEM.
New Administrator Setup

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IDEX FIRE AND SAFETY
New Administrator Setup
Confirm or update your organization
details

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IDEX FIRE AND SAFETY
Add users from your organization to
access the Captium Data Hub for
your organization by selecting the
Add User button
New Administrator Setup

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IDEX FIRE AND SAFETY
• Enter their contact information,
select their role. Select Add to
continue.
• You can select multiple users to
add to your organization
New Administrator Setup

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IDEX FIRE AND SAFETY
Next, you can select Claim Tool to gain
access to your tool data.
New Administrator Setup

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IDEX FIRE AND SAFETY
Claiming your Tool
Post-Tool Delivery

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IDEX FIRE AND SAFETY
Claiming Your Tool
210104‐0001
Only users logged in with the Customer Admin role can Claim tools for their organization
1. Locate your tool serial number.
2. Go to Equipment >> +Claim Tool
3. Enter the serial number of your device and add two extra zeros before the last two digits of the
serial number of your tool
4. Select Search to locate the tool and edit the details

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IDEX FIRE AND SAFETY
Claiming Your Tool
1. Give your tool a name and description
2. Choose the Dealer that Sold the Tool
3. Select Claim
4. Once successfully added, you will be directed to the About Tool Page
5. Manage the technical details of the tool and make edits and any time. The About Tool page always
accessible from the main tool page.

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IDEX FIRE AND SAFETY
Claiming Your Batteries and Chargers
1. Locate the serial number on your battery or
charger
2. Go to Equipment >> +Claim Battery or +Claim
Charger
3. Enter the serial number and select Search
4. Give your battery or charger a name
5. Select Claim
6. Once successfully added, you will be directed
to the About Battery or Charger Page
7. Manage the technical details of the tool and
make edits and any time. The About Battery or
Charge page always accessible from the main
Battery or Charger Page.

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IDEX FIRE AND SAFETY
Connecting your Tool
How data is sent
Requirements
Configuring your tool Wi-Fi connection

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IDEX FIRE AND SAFETY
DataCollectionDirectlyfromtheTool
•E3automaticallycollectsdatafromthetool,battery,andchargerwhenactivated
•After20minutesofinactivityE3willattempttopushdatathroughtheWi‐Fi
connection,shoulditfailtogetaconnection3timesitwillwait45minandmake
afinallyattempt
DataisTransferredViaWi‐Fi
•EachE3CONNECTToolisequippedwithaWi‐Fienabledchip
•ValidWi‐Finetworksareconfiguredbytheuser
DataisuploadedviaWi‐FiRouterConnection
•Toolscanstoreupto10uniqueWi‐finetworksandwillconnectionthestrongest
signalwhenit’stimetosenddata
•CollecteddataisvisibleinCaptiumshortlyafterthesendprocessstarts
Sending Data

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IDEX FIRE AND SAFETY
Requirements
• Wi-Fi router with internet connection in range of the tool
• A cellphone or computer with Wi-Fi to connect to the tool to configure it