IDS X-Series X-SMS V2 Instruction manual

X-SMS 700-485-01E
X-SMS V2 Quick User Guide
THANK YOU FOR CHOOSING IDS TO PROTECT YOU
Thank you for purchasing an IDS X-SMS V2 module. IDS X-SMS V2 offers powerful,
versatile and highly configurable reporting and control capabilities, which will keep
you, informed and in control of your X-Series alarm system when away from your
premises.
NOTE: The X-SMS V2 module works only with IDS X-Series panels above a certain
version. Your X-Series alarm panel is a sophisticated professional-grade intrusion
product designed to protect lives and property, and can only be installed and
maintained by a professional IDS-certified installer. The Installer Manual included in
this box does not cover all aspects of installation; these are available only to
installers via our sales offices.
NOTE: Please read the entire Quick User Guide before attempting to use the X-SMS
V2 device!
NOTE: Throughout this manual, the default user code 1234 is used. Commands will
only be accepted by the alarm panel if preceded by a valid user code, programmed
into the alarm panel by your installer.
FEATURES OF THE IDS X-SMS V2 DEVICE
Take full remote control of your X-Series alarm panel
oArm / disarm
oBypass / un-bypass zones
oHome automation via PGM’s
Keep in touch with your premises
oReceive customised reports on panel status and events
oCheck current panel status
oCheck recent activity by retrieving event logs
Enhance the functionality of your X-Series alarm panel:
oUsing names in reporting and commands
oUpdate your panel’s time and date via the mobile network
Manage your X-SMS V2 device remotely
oLock X-SMS V2 in event of lost phone
oCheck and top up SIM airtime balance
oAdd, manage and remove X-SMS V2 users
COMMAND FORMAT
Commands are not case sensitive and all follow the same format:
[code] space [command] space [extended command] space [data]
Code –Valid alarm user code stored in the alarm panel
Command –A string that identifies the function that you are wanting to access in
the alarm panel.
Extended Command –Any supplementary information the function requires. (Not
always required will depend on the function being used.)
Data - Any extra information the extended command requires.
NOTE: The cell networks limit the number of characters to 160.
Arm / Disarm
The X-Series panel’s 8 partitions may be armed in multiple profiles. Arming requires
a valid user code. These are programmed by your installer.
Valid command examples:
Desired action
Code
Command
Ext. Cmd
Data
Away arm all partitions
1234
Arm
All
Away arm P1 & P3
1234
Arm
P1, P3
Stay arm P2 in stay profile 3
1234
Arm
S3
P2
Stay arm P1 & P4 in stay profile
1
1234
Arm
S1
P1, P4
Disarm all partitions
1234
Disarm
All
Disarm P2
1234
Disarm
P2
Disarm P5 & P6
1234
Arm
P5, P6
NOTE: Stay profiles can be changed by sending a new stay arm command if armed in
stay mode already. Away armed partitions must be disarmed before being stay
armed.
Bypass / un-bypass zones
The “Bypass” command will be sent by you to bypass specific zones, and vice versa
for “unbypass”. You must specify which zones to bypass in the data field. Zones may
be referred to by their number or, where applicable, by their name.
Valid command examples:
Desired Action
Code
Command
Ext. Cmd
Data
Bypass zone 1
1234
Bypass
1
Bypass zone 3,4,8,10
1234
Bypass
3,4,8,10
Bypass named zone “Passage”
1234
Bypass
Passage
Bypass named zone “Lounge” &
“Kitchen”
1234
Bypass
Lounge,
Kitchen
Unbypass Zone 5
1234
Unbypass
5
Unbypass “Kitchen”
1234
Unbypass
Kitchen
Home automation via PGM’s
Programmable outputs (PGM’s) on your X-Series alarm panel may be used to control
electrical devices such as lights, gate and garage door motors, pumps, geysers,
irrigation systems etc. The PGM command controls the programmable outputs
Note: Installations controlling electrical devices often requires a certified electrician.
PGM outputs can only supply 80mA of current.
PGM’s can be triggered in several ways as below – consult your installer for further
support.
On –Turns the PGM on by putting 12V DC onto the output
Off –Turns the PGM off by removing the 12V DC
PulseH –Puts 12V DC onto the output for 2 seconds
PulseL –Removes 12V DC from the output for 2 seconds
Desired Action
Code
Command
Ext. Cmd
Data
Turn PGM 1 on
1234
PGM
On
1
Turn PGM 3, 4 & 5 off
1234
PGM
Off
3,4,5
Pulse PGM 2 Low
1234
PGM
PulseL
2
Pulse PGM 3 High
1234
PGM
PulseH
3
Receive customised reports on panel status and events
The “report” command is sent to select what reports you want to receive on that
phone number. Each phone number can choose how they want to receive the
messages or turn off messages.
There are four types of SMSes:
Raw –A Contact ID string will be sent to the phone number
Full –All enabled events are reported
Reduced –Only the following will be reported: Arm/Disarm, Zone violations, Panics,
Medical, Fire, AC Fail/Restore, Battery Low/Restore, Zone tamper/restore.
Raw –Contact ID string/ readable format
Minimal –Only the following will be reported: Keypad panic, Medical & Fire, Panic
or Duress, AC Fail/Restorals, zone violations and Low Battery/restorals,
Zone tamper
Valid extended commands: “Type”
Desired Action
Code
Command
Ext. Cmd
Data
Turn on partial reporting
1234
Report
Type
Reduced Phone number/
Name
Turn on global reporting
1234
Report
Type
Full Phone number/Name
NOTE: Only a “Master Phone Number” can allocate partitions to a phone number.
Check current panel status
Current arm status, zone status, and PGM status can be checked.
Arm Status
Desired Action
Code
Command
Ext. Cmd
Data
Retrieve the status of all
partitions
1234
Arm
Status
All
Retrieve the status of P1
1234
Arm
Status
P1
Retrieve the status of P3 & P6
1234
Arm
Status
P3, P6
Zone Status
Desired Action
Code
Command
Ext. Comm
Data
Retrieve the status of zones in
partition 1
1234
Zone
Status
P1
Retrieve the status of zones in
partition 1 & 3
1234
Zone
Status
P1, P3
PGM Status
Desired Action
Code
Command
Ext. Comm
Data
Get PGM 8’s status
1234
PGM
Status
8
Get PGM Gate’s status
1234
PGM
Status
Gate
Bypass Status
Desired Action
Code
Command
Ext. Cmd
Data
Retrieve the status of zones in
partition 1
1234
Zone
Status
P1
Retrieve the status of zones in
partition 1 & 3
1234
Zone
Status
P1, P3
Check recent activity by retrieving event logs
The “Event” command is sent by you to retrieve a selectable number of events from
the Alarm event log.
Desired Action
Code
Command
Ext. Cmd
Data
Retrieving 5 Events
1234
Event
Panel
5
NOTE: SMS text is limited by the networks to 160 characters and retrieving event
logs that exceed 160 characters will amount to a number of SMSes being sent.
SMS Threshold
By default the number of SMSes sent per day per phone number is 20.
The “threshold” extended command is sent by the phone number that is requesting
the change to increase or decrease the number of SMSes.
Desired Action
Code
Command
Ext. Cmd
Data
Increase the reporting
threshold to 50 SMSes
1234
Report
Threshold
50 Phone
Number/Name
Decrease the reporting
threshold to 14
1234
Report
Threshold
14 Phone
Number/Name
Using names in reporting and commands
The X-SMS V2 device itself, and all partitions, zones, and PGM’s can be named.
These names are used by default in all reports, and can be used in commands in
place of the default zone / partition / PGM numbers.
Desired Action
Code
Command
Ext. Cmd
Data
Name PGM 5 Lights
1234
PGM
Name
5:Lights
Name the X-SMS V2 device
“Home”
1234
Site
Name
Home
Name partition 1 “Main
House”
1234
Partition
Name
1:Main
House
Name partition 2 as “Granny
Flat” & partition 3 as “Garage”
1234
Partition
Name
2:Granny
Flat,
3:Garage
Name zone 1 as “Kitchen”
1234
Zone
Name
1:Kitchen
Name zone 2 “Lounge” &
zone 5 “Patio”
1234
Zone
Name
2:Lounge,
5:Patio
NOTES
The X-Series alarm system does not use site, partition or PGM names, these names
cannot be added via the keypad.
If a zone is named via SMS it will over write the zone name on the system
If a space is inserted before or after the name then the space becomes part of the
zone name.
Names are case sensitive

X-SMS 700-485-01E
Update your panel’s time and date via the mobile network
Desired Action
Code
Command
Ext. Cmd
Data
Set the unit to retrieve the
time & date from the Cell
network
1234
Add
Time
Phone Number
(SIM card
number inserted
in the unit)
NOTE: Setting the unit to update time will result in a SMS being sent by the unit to
retrieve the time and date.
Lock X-SMS V2 in event of lost phone
This is the “disabled” mode for use when access to an authorised phone number has
been lost due to theft or misplacement. To activate the lockout send the lockout
command from an authorised phone number. Once in this mode, the SMS Module
will ignore all incoming SMS’s apart from a re-enable command from the same
number that the disable command originated from. There are only two ways to re-
enable a disabled SMS Module: via the re-enable SMS or by physically pressing the
reset switch on the module.
Desired Action
Code
Command
Ext. Cmd
Data
Temporarily disable the SMS
module
1234
Lockout
On
Enable the SMS module after
being disabled
1234
Lockout
Off
Check and top up SIM airtime balance
You will use the “Airtime” command to query the current airtime balance of the SIM
card or to add airtime to the module. It is your responsibility to supply the network-
dependant strings to manage their airtime.
Desired Action
Code
Command
Ext. Cmd
Data
Save balance string in the
SMS module
1234
Airtime
Command
Enter the string
supplied
Query airtime balance
1234
Airtime
Balance
Add airtime
1234
Airtime
Network
supplied string
Add, manage and remove X-SMS V2 users
Phone Number Categories
All phone numbers fall into one of three categories, Master, Arming, or Reporting.
Entering phone numbers into the SMS unit is done via SMS’s from a “Master Phone
Number”. In the default state any cell phone can be used to enter the first “Master
Phone Number”, once entered the phone with that cell number must be used to
enter more cell numbers or control the system.
Master Phone Number
Master phone numbers have the highest level of access to the SMS Module.
Master phone numbers are allowed access to all configuration data. Only master
numbers are permitted to add phone numbers to the system.
Arming phone Numbers
Arming phone numbers are permitted enough access to the module to be able to
arm and disarm the Alarm Panel and receive reports.
Reporting Phone Numbers
Reporting phone numbers are only permitted to receive reports from the SMS
module, and to temporarily turn off reporting to that number.
How Phone Numbers relate to User Codes
The SMS module works on the basis of phone numbers, with each phone number
being a user on the SMS module. The SMS module users’ cell numbers are in no way
linked to User Codes on the alarm panel. The SMS module will only accept
commands from known phone numbers and will reject commands from unknown
numbers or numbers not authorised for the command sent.
Any allowed messages are passed to the panel. The panel elects to execute the
command based on the following:
Validity of the user code within the alarm
The properties of the user code within the alarm
The current status of the panel
Therefore, for a person to send a successful command, the following conditions
must be met:
The phone number must be programmed into the X-SMS V2 Unit
The user’s cell phone number must not be hidden
The phone number must be allocated to a group that allows the specified
command
The user code must be programmed into the panel
The user code properties must be enabled for the specified command
The action must be possible in the current panel status
The command string must be correct with all the required information
The “Add” command is sent to add a new authorised phone number to the SMS
Module. You must specify whether the new phone number is a Master Phone
Number, User Phone Number or a Reporting Phone Number. The cell phone owners
name can be associated to the number being added.
Desired Action
Code
Command
Ext. Cmd
Data
Add phone number as a
Master number
1234
Add
Master
Phone Number:Name
Add phone number as an
Arm number
1234
Add
Arming
Phone Number:Name
Add phone number as a
Reporting number
1234
Add
Reporting
Phone Number:Name
Deleting a phone number
1234
Delete
Phone Number/Name
Add user name if the cell
number was added
without a name
1234
Cellnumber
Name
Phone Number:Name
List
With this command a master user can list all current cell numbers that have been
added to the X-SMS V2 unit with what functions are enabled for each number.
Desired Action
Code
Command
Ext. Command
Data
List all phone numbers
1234
List
Numbers
NOTE: This is only a master phone number command.
Naming User codes
Alarm panel user codes can be associated to user names for easier identification as
the feedback sms will contain the user name.
Desired Action
Code
Command
Ext. Cmd
Data
Assign a user name to a
user code
1234
Usercode
Name
1:Name
Reporting
Each phone number can turn reporting off, as well as choose how they want to receive
reporting messages, either by phone number or name if a name has been associated
to a number.
On/Off –Enables/Disables reporting.
Global –Events that are not partition related. Eg. Ac Fail.
P1;P2;P3... –Events that are partition based. (P1 for partition 1, P2 for partition 2
and so on) Eg. Arm/Disarm.
Type –Enables the type of reporting that the phone number will receive.
There are three types to choose from:
oRaw –A contact ID string is sent to the phone.
oFull –All enabled events will be sent to the phone in English.
oReduced - Only the following will be reported: Arm/Disarm, Zone violations,
Panics, AC Fail/Restore and Battery Low/Restore.
oMinimal –Only the following will be reported: Keypad panic, Medical & Fire,
Panic & Duress, AC Fail/Restore, Zone Violations and Low Battery/Restore
Desired Action
Code
Command
Ext. Cmd
Data
Turn on reporting for
partition events
1234
Report
On P1,P2,P3..
Phone
Number/Name
Turn off reporting for
global events
1234
Report
Off Global
Phone
Number/Name
Turn on full reporting
1234
Report
Type
Full Phone
Number/Name
Turn on reduced reporting
1234
Report
Type
Reduced Phone
Number/Name
Note: Only events enabled in the alarm panel will be reported.
Hints
Hints help you with commands when you send an incorrect command structure, by
returning information about the command you are trying to use.
Hints can be enabled/disabled by master users for all users and arming users can
change their own hint statuses.
By default hints are turned on.
Desired Action
Code
Command
Ext. Cmd
Data
Enable hints
1234
Hint
On Number/Name
Disable hints
1234
Hint
Off Number/Name
Help information
A help command has been added to provide assistance with semantic construction
of the most important commands that the SMS module offers.
The following commands have been included in the help database:
Arm, disarm, partition status, name, bypass, unbypass, airtime, event, lockout, pgm,
zone, report, add user, remove user, and list.
Desired Action
Code
Ext. Cmd
Ext. Cmd
Data
Ask for help
1234
Help
arm
Missed Call Function
There is a new feature in the XSMS that allows one to call the number of the SIM
card in the XSMS unit, and have it perform a specific customized command. Once
the Xsms unit has received a call and confirmed it is an authorised number it will
disconnect the call, (Unauthorised numbers will not be disconnected). If an
authorised number was detected the Xsms module will execute the command
associated to the missed call function. No confirmation sms will be sent. If the
command is not executed a sms will be sent to the cell number that initiated the
missed call.
The following list of commands can be associated to the missed call function:
Arming / Disarming, Triggering programmable outputs and bypassing / un-bypassing
zones.
Desired Action
Code
Command
Ext. Cmd
Data
Enable a phone for
miss call function
1234
Missedcall
Enable
Phone number
Enable user phone
for miss call function
1234
Missedcall
Enable
Name (if
confired)
Disable missed call
for user phone
1234
Missedcall
Disable
Phone
number/Name
Pulse PGM 6
1234
Missedcall
Set
Pgm pulseh 6