IEI Technology iSignager-1000-Q354 User manual

iSignager-1000-Q354 Digital Signage Player
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IEI Technology Corp.
User Manual
iSignager-1000-Q354 Digital Signage Player
MODEL:
iSignager-1000-Q354
Intel® Core™2 Duo CPU Based Digital Signage Player with
320 GB HDD, DVD Combo, 2.0 GB DDR2, GbE LAN,
PoweredUSB, 5V/12V RS-232, RoHS Compliant
Rev. 1.00 – 28 April, 2009

iSignager-1000-Q354 Digital Signage Player
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Revision
Date Version Changes
28 April, 2009 1.00 Initial release

iSignager-1000-Q354 Digital Signage Player
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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 ISIGNAGER-1000-Q354 OVERVIEW............................................................................ 2
1.1.1 iSignager-1000-Q354 Benefits........................................................................... 2
1.1.2 iSignager-1000-Q354 Features ......................................................................... 3
1.2 TECHNICAL SPECIFICATIONS ...................................................................................... 3
1.3 POWER SUPPLY .......................................................................................................... 5
1.4 WIRELESS LAN MODULE .......................................................................................... 6
2 MECHANICAL DESCRIPTION................................................................................. 7
2.1 ISIGNAGER-1000-Q354 MECHANICAL OVERVIEW ..................................................... 8
2.2 ISIGNAGER-1000-Q354 PHYSICAL DIMENSIONS ........................................................ 8
2.3 EXTERNAL OVERVIEW.............................................................................................. 10
2.3.1 Front Panel ...................................................................................................... 10
2.3.2 Rear Panel Overview....................................................................................... 10
2.3.2.1 Rear Panel Connectors and Indicators.......................................................11
2.4 INTERNAL OVERVIEW............................................................................................... 12
3 SYSTEM COMPONENTS ......................................................................................... 14
3.1 ISIGNAGER-1000-Q354 MOTHERBOARD.................................................................. 15
3.1.1 POS Motherboard Overview............................................................................ 15
3.1.2 CPU Support.................................................................................................... 16
3.1.3 Onboard Chipsets ............................................................................................ 17
3.1.3.1 Northbridge and Southbridge Chipsets..................................................... 17
3.1.3.2 Intel®Q35 Northbridge Chipset................................................................ 17
3.1.3.3 ICH9DO Southbridge Chipset.................................................................. 18
3.1.4 Ethernet Controllers ........................................................................................ 18
3.1.4.1 Intel® 82566MM PCIe Gigabit LAN Controller ..................................... 18
3.1.5 Intel® 82573L PCIe Gigabit Ethernet (GbE) Controller................................ 19
3.2 PERIPHERAL INTERFACE CONNECTORS..................................................................... 19
3.2.1 Peripheral Interface Connectors ..................................................................... 19
3.2.2 External Interface Panel Connectors............................................................... 20

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3.3 ON-BOARD JUMPERS ................................................................................................ 20
3.3.1 ATX Power Select Jumper Settings.................................................................. 21
3.3.2 Clear CMOS Jumper........................................................................................ 22
3.3.3 COM 1/2 Pin 9 Setting Jumper........................................................................ 23
3.3.4 COM 3/4 Pin 9 Setting Jumper........................................................................ 25
4 INSTALLATION ......................................................................................................... 26
4.1ANTI-STATIC PRECAUTIONS...................................................................................... 27
4.2 INSTALLATION PROCEDURE...................................................................................... 27
4.2.1 Installation Procedure Overview..................................................................... 27
4.2.2 Unpacking........................................................................................................ 28
4.2.3 CompactFlash® Card Installation .................................................................. 29
4.2.4 Foot Pad Installation....................................................................................... 29
4.2.5 Cable Connections........................................................................................... 29
4.3 POWER-ON PROCEDURE........................................................................................... 30
4.3.1 Installation Checklist....................................................................................... 30
4.3.2 Power-on Procedure ........................................................................................ 30
5 AMI BIOS..................................................................................................................... 32
5.1 INTRODUCTION......................................................................................................... 33
5.1.1 Starting Setup................................................................................................... 33
5.1.2 Using Setup...................................................................................................... 33
5.1.3 Getting Help..................................................................................................... 34
5.1.4 Unable to Reboot After Configuration Changes.............................................. 34
5.1.5 BIOS Menu Bar................................................................................................ 34
5.2 MAIN........................................................................................................................ 35
5.3ADVANCED............................................................................................................... 36
5.3.1 CPU Configuration.......................................................................................... 37
5.3.2 IDE Configuration........................................................................................... 38
5.3.2.1 IDE Master, IDE Slave ............................................................................. 40
5.3.3 Super IO Configuration ................................................................................... 44
5.3.4 Hardware Health Configuration...................................................................... 48
5.3.5 ICP Power Configuration................................................................................ 50
5.3.5.1 ACPI Configuration .................................................................................. 51
5.3.5.2 Power Configuration................................................................................. 52

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5.3.6 AHCI Configuration......................................................................................... 53
5.3.6.1 AHCI Port n .............................................................................................. 54
5.3.7 Intel AMT Configuration.................................................................................. 56
5.3.7.1 ME Subsystem Configuration................................................................... 57
5.3.8 Remote Access Configuration.......................................................................... 59
5.3.9 USB Configuration........................................................................................... 62
5.4 PCI/PNP................................................................................................................... 64
5.5 BOOT........................................................................................................................ 66
5.5.1 Boot Settings Configuration............................................................................. 67
5.5.2 Boot Device Priority........................................................................................ 69
5.5.3 CD/DVD Drives............................................................................................... 69
5.6 SECURITY................................................................................................................. 70
5.7 CHIPSET ................................................................................................................... 71
5.7.1 Northbridge Configuration.............................................................................. 72
5.7.2 Southbridge Configuration .............................................................................. 74
5.8 EXIT......................................................................................................................... 75
6 DRIVER INSTALLATION......................................................................................... 77
6.1AVAILABLE SOFTWARE DRIVERS .............................................................................. 78
6.2 DRIVER CD.............................................................................................................. 78
6.3 INTEL®CHIPSET DRIVER INSTALLATION .................................................................. 79
6.4 REALTEK HDAUDIO DRIVER INSTALLATION ........................................................... 82
6.4.1 BIOS Setup....................................................................................................... 82
6.4.2 Driver Installation ........................................................................................... 82
6.5 INTEL®GRAPHICS MEDIAACCELERATOR DRIVER INSTALLATION............................ 85
6.6 LAN DRIVER (FOR GBELAN) INSTALLATION......................................................... 88
6.7ATHEROS WIRELESS LAN DRIVER INSTALLATION ................................................... 92
6.8 INTEL®ACTIVE MANAGEMENT TECHNOLOGY DRIVER INSTALLATION.................... 97
7 SOFTWARE APPLICATION (ISMM).................................................................... 103
7.1 ISMM INTRODUCTION ........................................................................................... 104
7.2 ISMM INSTALLATION............................................................................................. 104
7.3 VOLTAGE PAGE....................................................................................................... 106
7.3.1 Refresh Time Setting....................................................................................... 107
7.3.2 High Limit Value and Low Limit Value Setting.............................................. 107

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7.4 FAN PAGE ............................................................................................................... 108
7.4.1 Refresh Time Setting....................................................................................... 109
7.4.2 High Limit Value and Low Limit Value Setting.............................................. 109
7.4.3 Smart Fan Setting ...........................................................................................110
7.4.3.1 On/Off Mode............................................................................................110
7.4.3.2 PWM Mode..............................................................................................110
7.4.3.3 Automatic Mode.......................................................................................111
7.5 TEMPERATURE PAGE ...............................................................................................112
7.5.1 Refresh Time Setting........................................................................................113
7.5.2 High Limit Value and Low Limit Value Setting...............................................114
7.6 CASH DRAWER PAGE...............................................................................................115
7.7 WATCHDOG TIMER PAGE .........................................................................................116
7.8 DIO PAGE ...............................................................................................................117
7.8.1 GPO Information Setting................................................................................117
7.9 LOAD/SAVE PAGE....................................................................................................118
8 TROUBLESHOOTINGAND MAINTENANCE ................................................... 120
8.1 ISIGNAGER-1000-Q354 SYSTEM MAINTENANCE OVERVIEW ................................. 121
8.2 SYSTEM TROUBLESHOOTING.................................................................................. 121
8.2.1 The System Doesn’t Turn On.......................................................................... 121
8.2.2 The System Doesn’t Boot Up.......................................................................... 122
8.3 JUMPER SETTING AND EXPANSION CARD INSTALLATION........................................ 123
8.3.1 Cover Case Removal...................................................................................... 123
8.3.2 Configure the Jumper Settings....................................................................... 124
8.3.3 Expansion Card Installation (Optional) ........................................................ 124
8.4 COMPONENT REPLACEMENT PROCEDURE .............................................................. 125
8.4.1 System Fan Replacement ............................................................................... 126
8.4.2 HDD Replacement......................................................................................... 127
8.4.2.1 HDD Removal ........................................................................................ 127
8.4.2.2 HDD Installation..................................................................................... 128
8.4.3 Motherboard Replacement............................................................................. 129
8.4.3.1 Motherboard Removal............................................................................ 129
8.4.3.2 Motherboard Installation......................................................................... 131
8.4.4 Power Supply Replacement............................................................................ 132
8.4.4.1 Power Supply Removal........................................................................... 132

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8.4.4.2 Power Supply Installation....................................................................... 134
8.4.5 DIMM Replacement....................................................................................... 135
8.4.6 ODD Replacement (Optional) ....................................................................... 135
8.4.6.1 ODD Removal ........................................................................................ 136
8.4.6.2 ODD Installation..................................................................................... 137
8.4.7 PCIe Riser Card Replacement (Optional) ..................................................... 138
A SAFETY PRECAUTIONS....................................................................................... 140
A.1 SAFETY PRECAUTIONS .......................................................................................... 141
A.1.1 General Safety Precautions........................................................................... 141
A.1.2 Anti-static Precautions .................................................................................. 142
A.2 MAINTENANCE AND CLEANING PRECAUTIONS...................................................... 142
A.2.1 Maintenance and Cleaning............................................................................ 142
A.2.2 Cleaning Tools............................................................................................... 143
B INTERFACE CONNECTORS ................................................................................ 145
B.1 PERIPHERAL INTERFACE CONNECTORS.................................................................. 146
C BIOS MENU OPTIONS........................................................................................... 152
C.1 BIOS CONFIGURATION OPTIONS ........................................................................... 153
D WATCHDOG TIMER .............................................................................................. 156
E HAZARDOUS MATERIALS DISCLOSURE ....................................................... 159
E.1 HAZARDOUS MATERIAL DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY..................................... 160
F INTEL®MATRIX STORAGE MANAGER........................................................... 163
F.1 INTRODUCTION....................................................................................................... 164
F.1.1 Precautions .................................................................................................... 164
F.2 FEATURES AND BENEFITS ....................................................................................... 165
F.3 ACCESSING THE INTEL®MATRIX STORAGE MANAGER........................................... 165
F.4 RAID CONFIGURATION.......................................................................................... 166
F.4.1 Creating a RAID Volume................................................................................ 166
F.4.2 Deleting a RAID Volume................................................................................ 170
F.4.3 Resetting a Disk to Non-RAID....................................................................... 172
F.4.4 Exiting the Matrix Storage Manager ............................................................. 174

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List of Figures
Figure 1-1: iSignager-1000-Q354 Digital Signage Player............................................................2
Figure 1-2: ACE-A627A Power Supply .........................................................................................5
Figure 2-1: iSignager-1000-Q354 Dimensions (mm)...................................................................9
Figure 2-2: iSignager-1000-Q354 Front Panel............................................................................10
Figure 2-3: iSignager-1000-Q354 Rear Panel.............................................................................11
Figure 2-4: Internal Overview ......................................................................................................13
Figure 3-1: POS-Q354 Jumper and Connector Locations........................................................16
Figure 3-2: Jumpers .....................................................................................................................20
Figure 3-3: ATX Power Select Jumper Location .......................................................................22
Figure 3-4: Clear CMOS Jumper .................................................................................................23
Figure 3-5: COM 1/2 Pin 9 Setting Jumper Location.................................................................24
Figure 3-6: COM 3/4 Pin 9 Setting Jumper Location.................................................................25
Figure 4-1: CF Card Slot Cover Retention Screw......................................................................29
Figure 4-2: Power Button and Power LED .................................................................................31
Figure 6-1: Available Drivers.......................................................................................................78
Figure 6-2: Chipset Driver Installation Program........................................................................79
Figure 6-3: Chipset Driver Installation Welcome Screen..........................................................80
Figure 6-4: Chipset Driver Installation License Agreement.....................................................80
Figure 6-5: Chipset Driver Readme File Information ................................................................81
Figure 6-6: Chipset Driver Installation Complete......................................................................81
Figure 6-7: The InstallShield Wizard Starts ...............................................................................82
Figure 6-8: Preparing Setup Screen ...........................................................................................83
Figure 6-9: InstallShield Wizard Welcome Screen....................................................................83
Figure 6-10: Audio Driver Software Configuration....................................................................84
Figure 6-11: Installation Wizard Updates the System...............................................................84
Figure 6-12: Restart the Computer .............................................................................................85
Figure 6-13: Intel® Graphics Media Accelerator InstallShield Wizard....................................86
Figure 6-14: InstallShield Wizard Extracting Files ....................................................................86
Figure 6-15: Intel® Graphics Media Accelerator Driver Welcome Screen..............................87
Figure 6-16: Intel® Graphics Media Accelerator Driver License Agreement .........................87
Figure 6-17: Intel® Graphics Media Accelerator Driver Installing Notice...............................88

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Figure 6-18: Intel® Graphics Media Accelerator Installation Complete..................................88
Figure 6-19: Windows Control Panel..........................................................................................89
Figure 6-20: System Icon.............................................................................................................89
Figure 6-21: Device Manager Tab ...............................................................................................90
Figure 6-22: Device Manager List ...............................................................................................90
Figure 6-23: Search for Suitable Driver......................................................................................91
Figure 6-24: Locate Driver Files..................................................................................................91
Figure 6-25: Location Browsing Window...................................................................................92
Figure 6-26: Atheros Client Installation Program Screen.........................................................93
Figure 6-27: Atheros Wireless LAN Driver License Agreement ..............................................93
Figure 6-28: Wireless LAN Driver Setup Type...........................................................................94
Figure 6-29: Driver Destination Location...................................................................................94
Figure 6-30: Wireless LAN Driver Important Notice..................................................................95
Figure 6-31: Wireless LAN Configuration Tool Selection.........................................................95
Figure 6-32: Single Sign On Feature Selection .........................................................................96
Figure 6-33: Wireless LAN Driver Installation ...........................................................................96
Figure 6-34: Wireless LAN Driver Install Wizard Completed ...................................................97
Figure 6-35: Intel® AMT Driver Directory...................................................................................98
Figure 6-36: Intel® AMT Driver Installation Icon .......................................................................98
Figure 6-37: Intel® AMT Welcome Screen .................................................................................99
Figure 6-38: Intel® AMT License Agreement.............................................................................99
Figure 6-39: Intel® AMT Readme File...................................................................................... 100
Figure 6-40: Intel® AMT Setup Operations............................................................................. 100
Figure 6-41: Completed Installation......................................................................................... 101
Figure 6-42: Intel® AMT Driver Directory................................................................................ 101
Figure 6-43: HECI Driver Installation Icon............................................................................... 102
Figure 7-1: iSMM Installation Welcome Screen...................................................................... 104
Figure 7-2: iSMM Installation Customer Information............................................................. 105
Figure 7-3: Ready to Install the Program Window ................................................................. 105
Figure 7-4: Voltage Page........................................................................................................... 106
Figure 7-5: Voltage Refresh Time Setting............................................................................... 107
Figure 7-6: Voltage Page – High Limit and Low Limit............................................................ 107
Figure 7-7: Fan Page ................................................................................................................. 108
Figure 7-8: Fan Speed Refresh Time Setting.......................................................................... 109
Figure 7-9: Fan Page – High Limit and Low Limit .................................................................. 109