IEI Technology PUZZLE-A002 User manual

PUZZLE-A002
Page i
User Manual
MODEL:
PUZZLE-A002
1U Network Appliance with AMD RX-421ND CPU, DDR4,
8 GB eMMC, Six GbE Ports, PCIe x4, PCIe Mini,
M.2, Dual USB 3.1 Gen 1, Rack Mount, and RoHS
Rev. 1.00 – February 19, 2019

PUZZLE-A002
Page ii
Revision
Date Version Changes
February 19, 2019 1.00 Initial release

PUZZLE-A002
Page iii
Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

PUZZLE-A002
Page iv
Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

PUZZLE-A002
Page v
Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 2
1.3 FEATURES................................................................................................................... 3
1.4 FRONT PANEL............................................................................................................. 3
1.5 REAR PANEL............................................................................................................... 4
1.6 TECHNICAL SPECIFICATIONS ...................................................................................... 4
1.7 DIMENSIONS............................................................................................................... 6
2 UNPACKING................................................................................................................. 7
2.1ANTI-STATIC PRECAUTIONS........................................................................................ 8
2.2 UNPACKING PRECAUTIONS......................................................................................... 8
2.3 PACKING LIST............................................................................................................. 9
2.4 OPTIONAL ITEMS...................................................................................................... 10
3 INSTALLATION ..........................................................................................................11
3.1 INSTALLATION PRECAUTIONS................................................................................... 12
3.2 TOP COVER REMOVAL .............................................................................................. 13
3.3 DIMM INSTALLATION.............................................................................................. 13
3.4 HDD INSTALLATION................................................................................................. 15
3.5 PCIE EXPANSION CARD INSTALLATION.................................................................... 17
3.6 M.2 MODULE INSTALLATION.................................................................................... 20
3.7 PCIE MINI CARD INSTALLATION .............................................................................. 21
3.7.1 Half-size PCIe Mini Card Installation............................................................. 22
3.8 LAN CONNECTION................................................................................................... 23
3.9 CONSOLE CONNECTION............................................................................................ 24
3.10 MOUNTING THE SYSTEM ........................................................................................ 24
3.11 POWER-ON PROCEDURE......................................................................................... 25
3.12AVAILABLE DRIVERS .............................................................................................. 26
3.12.1 Driver Download........................................................................................... 27
4 BIOS.............................................................................................................................. 29

PUZZLE-A002
Page vi
4.1 INTRODUCTION......................................................................................................... 30
4.1.1 Starting Setup................................................................................................... 30
4.1.2 Using Setup...................................................................................................... 30
4.1.3 Getting Help..................................................................................................... 31
4.1.4 Unable to Reboot after Configuration Changes.............................................. 31
4.1.5 BIOS Menu Bar................................................................................................ 31
4.2 MAIN........................................................................................................................ 32
4.3ADVANCED............................................................................................................... 33
4.3.1 Trusted Computing........................................................................................... 34
4.3.1 IDE Configuration........................................................................................... 35
4.3.2 iWDD H/W Monitor......................................................................................... 36
4.3.2.1 Smart Fan Mode Configuration................................................................ 37
4.3.3 iWDD Super IO Configuration ........................................................................ 39
4.3.3.1 Serial Port 1 Configuration....................................................................... 39
4.3.4 Serial Port Console Redirection ...................................................................... 41
4.3.5 CPU Configuration .......................................................................................... 43
4.3.5.1 Node 0 Information................................................................................... 44
4.3.6 NVMe Configuration........................................................................................ 45
4.4 CHIPSET ................................................................................................................... 45
4.4.1 South Bridge..................................................................................................... 46
4.4.1.1 SB SATA Configuration............................................................................ 47
4.4.2 GFX Configuration.......................................................................................... 48
4.4.3 North Bridge .................................................................................................... 49
4.4.3.1 Socket 0 Information................................................................................. 49
4.5 SECURITY................................................................................................................. 50
4.6 BOOT........................................................................................................................ 51
4.7 SAVE &EXIT............................................................................................................ 53
5 INTERFACE CONNECTORS................................................................................... 54
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 55
5.2 INTERNAL PERIPHERAL CONNECTORS...................................................................... 56
5.2.1 ATX Power Connector (ATXPWR1) ................................................................ 57
5.2.2 Chassis Intrusion Connector (CHASSIS1)....................................................... 57
5.2.3 DIO Connector (DIO1).................................................................................... 57
5.2.4 EC Debug Connector (CN1)............................................................................ 58

PUZZLE-A002
Page vii
5.2.5 Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) ............................................... 58
5.2.6 Front Panel Connector (F_PANEL1)............................................................... 59
5.2.7 LCM Connector (LCM_CON1) ....................................................................... 59
5.2.1 M.2 Slot (M2_CN1).......................................................................................... 60
5.2.2 PCIe Mini Card Slot (MPCIE1)....................................................................... 61
5.2.1 Power Switch Connector (PWR_BTN1) .......................................................... 62
5.2.2 SATA Connector (SATA0_1)............................................................................. 62
5.2.3 SPI Flash Connector (JSPI_BIOS_1).............................................................. 63
5.2.4 SPI Flash Connector - EC (JSPI_EC1)........................................................... 63
5.2.5 TPM Connector (TPM1).................................................................................. 64
5.2.6 USB 2.0 Connector (USB_CON2)................................................................... 64
5.2.7 USB DOM Connector (USB_DOM1).............................................................. 64
A REGULATORY COMPLIANCE.............................................................................. 65
B SAFETY PRECAUTIONS......................................................................................... 70
B.1 SAFETY PRECAUTIONS............................................................................................. 71
B.1.1 General Safety Precautions............................................................................. 71
B.1.2 Anti-static Precautions .................................................................................... 71
B.1.3 Product Disposal............................................................................................. 72
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 73
B.2.1 Maintenance and Cleaning.............................................................................. 73
B.2.2 Cleaning Tools................................................................................................. 73
C HAZARDOUS MATERIALS DISCLOSURE......................................................... 75

PUZZLE-A002
Page viii
List of Figures
Figure 1-1: PUZZLE-A002 Series...................................................................................................2
Figure 1-2: PUZZLE-A002 Front Panel..........................................................................................3
Figure 1-3: PUZZLE-A002 Rear Panel...........................................................................................4
Figure 1-4: Physical Dimensions (millimeters)............................................................................6
Figure 3-1: Top Cover Removal ..................................................................................................13
Figure 3-2: DIMM Slot Locations.................................................................................................14
Figure 3-3: HDD Bracket Retention Screws...............................................................................15
Figure 3-4: Secure HDD to the Bracket ......................................................................................16
Figure 3-5: HDD Installation ........................................................................................................16
Figure 3-6: Expansion Slot Module Retention Screws.............................................................17
Figure 3-7: Disconnect the Expansion Slot Module..................................................................18
Figure 3-8: Blank Bracket Screw.................................................................................................18
Figure 3-9: PCIe Expansion Card Installation............................................................................19
Figure 3-10: Expansion Slot Module Installation ......................................................................20
Figure 3-11: PCIe Mini Slot Location..........................................................................................22
Figure 3-12: RJ-45 Ethernet Connector......................................................................................23
Figure 3-13: Rack Mounting Bracket Installation......................................................................24
Figure 3-14: Power-on..................................................................................................................25
Figure 3-15: IEI Resource Download Center..............................................................................26

PUZZLE-A002
Page ix
List of Tables
Table 1-1: PUZZLE-A002 Model Variations..................................................................................2
Table 1-2: Technical Specifications..............................................................................................6
Table 3-1: LAN Pinouts ................................................................................................................23
Table 3-2: RJ-45 Ethernet Connector LEDs...............................................................................23
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................24
Table 4-1: BIOS Navigation Keys................................................................................................31
Table 5-1: Peripheral Interface Connectors...............................................................................56
Table 5-2: ATX Power Connector (ATXPWR1) Pinouts ............................................................57
Table 5-3: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................57
Table 5-4: DIO Connector (DIO1) Pinouts..................................................................................57
Table 5-5: EC Debug Connector (CN1) Pinouts.........................................................................58
Table 5-6: Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) Pinouts...........................................58
Table 5-7: Front Panel Connector (F_PANEL1) Pinouts...........................................................59
Table 5-8: LCM Connector (LCM_CON1) Pinouts .....................................................................59
Table 5-9: M.2 Slot (M2_CN1) Pinouts........................................................................................61
Table 5-10: PCIe Mini Card Slot (MPCIE1) Pinouts ...................................................................62
Table 5-11: Power Switch Connector (PWR_BTN1) Pinouts....................................................62
Table 5-12: SATA 6Gb/s Connector (SATA0_1) Pinouts ..........................................................63
Table 5-13: SPI Flash Connector (JSPI_BIOS_1) Pinouts........................................................63
Table 5-14: SPI Flash Connector - EC (JSPI_EC1) Pinouts......................................................63
Table 5-15: TPM Connector (TPM1) Pinouts..............................................................................64
Table 5-16: USB 2.0 Connector (USB_CON2) Pinouts..............................................................64
Table 5-17: USB DOM Connector (USB_DOM1) Pinouts..........................................................64
PUZZLE-A002