IEI Technology PUZZLE-A002 User manual

PUZZLE-A002
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User Manual
MODEL:
PUZZLE-A002
1U Network Appliance with AMD RX-421ND CPU, DDR4,
8 GB eMMC, Six GbE Ports, PCIe x4, PCIe Mini,
M.2, Dual USB 3.1 Gen 1, Rack Mount, and RoHS
Rev. 1.00 – February 19, 2019

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Revision
Date Version Changes
February 19, 2019 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

PUZZLE-A002
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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 2
1.3 FEATURES................................................................................................................... 3
1.4 FRONT PANEL............................................................................................................. 3
1.5 REAR PANEL............................................................................................................... 4
1.6 TECHNICAL SPECIFICATIONS ...................................................................................... 4
1.7 DIMENSIONS............................................................................................................... 6
2 UNPACKING................................................................................................................. 7
2.1ANTI-STATIC PRECAUTIONS........................................................................................ 8
2.2 UNPACKING PRECAUTIONS......................................................................................... 8
2.3 PACKING LIST............................................................................................................. 9
2.4 OPTIONAL ITEMS...................................................................................................... 10
3 INSTALLATION ..........................................................................................................11
3.1 INSTALLATION PRECAUTIONS................................................................................... 12
3.2 TOP COVER REMOVAL .............................................................................................. 13
3.3 DIMM INSTALLATION.............................................................................................. 13
3.4 HDD INSTALLATION................................................................................................. 15
3.5 PCIE EXPANSION CARD INSTALLATION.................................................................... 17
3.6 M.2 MODULE INSTALLATION.................................................................................... 20
3.7 PCIE MINI CARD INSTALLATION .............................................................................. 21
3.7.1 Half-size PCIe Mini Card Installation............................................................. 22
3.8 LAN CONNECTION................................................................................................... 23
3.9 CONSOLE CONNECTION............................................................................................ 24
3.10 MOUNTING THE SYSTEM ........................................................................................ 24
3.11 POWER-ON PROCEDURE......................................................................................... 25
3.12AVAILABLE DRIVERS .............................................................................................. 26
3.12.1 Driver Download........................................................................................... 27
4 BIOS.............................................................................................................................. 29

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4.1 INTRODUCTION......................................................................................................... 30
4.1.1 Starting Setup................................................................................................... 30
4.1.2 Using Setup...................................................................................................... 30
4.1.3 Getting Help..................................................................................................... 31
4.1.4 Unable to Reboot after Configuration Changes.............................................. 31
4.1.5 BIOS Menu Bar................................................................................................ 31
4.2 MAIN........................................................................................................................ 32
4.3ADVANCED............................................................................................................... 33
4.3.1 Trusted Computing........................................................................................... 34
4.3.1 IDE Configuration........................................................................................... 35
4.3.2 iWDD H/W Monitor......................................................................................... 36
4.3.2.1 Smart Fan Mode Configuration................................................................ 37
4.3.3 iWDD Super IO Configuration ........................................................................ 39
4.3.3.1 Serial Port 1 Configuration....................................................................... 39
4.3.4 Serial Port Console Redirection ...................................................................... 41
4.3.5 CPU Configuration .......................................................................................... 43
4.3.5.1 Node 0 Information................................................................................... 44
4.3.6 NVMe Configuration........................................................................................ 45
4.4 CHIPSET ................................................................................................................... 45
4.4.1 South Bridge..................................................................................................... 46
4.4.1.1 SB SATA Configuration............................................................................ 47
4.4.2 GFX Configuration.......................................................................................... 48
4.4.3 North Bridge .................................................................................................... 49
4.4.3.1 Socket 0 Information................................................................................. 49
4.5 SECURITY................................................................................................................. 50
4.6 BOOT........................................................................................................................ 51
4.7 SAVE &EXIT............................................................................................................ 53
5 INTERFACE CONNECTORS................................................................................... 54
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 55
5.2 INTERNAL PERIPHERAL CONNECTORS...................................................................... 56
5.2.1 ATX Power Connector (ATXPWR1) ................................................................ 57
5.2.2 Chassis Intrusion Connector (CHASSIS1)....................................................... 57
5.2.3 DIO Connector (DIO1).................................................................................... 57
5.2.4 EC Debug Connector (CN1)............................................................................ 58

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5.2.5 Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) ............................................... 58
5.2.6 Front Panel Connector (F_PANEL1)............................................................... 59
5.2.7 LCM Connector (LCM_CON1) ....................................................................... 59
5.2.1 M.2 Slot (M2_CN1).......................................................................................... 60
5.2.2 PCIe Mini Card Slot (MPCIE1)....................................................................... 61
5.2.1 Power Switch Connector (PWR_BTN1) .......................................................... 62
5.2.2 SATA Connector (SATA0_1)............................................................................. 62
5.2.3 SPI Flash Connector (JSPI_BIOS_1).............................................................. 63
5.2.4 SPI Flash Connector - EC (JSPI_EC1)........................................................... 63
5.2.5 TPM Connector (TPM1).................................................................................. 64
5.2.6 USB 2.0 Connector (USB_CON2)................................................................... 64
5.2.7 USB DOM Connector (USB_DOM1).............................................................. 64
A REGULATORY COMPLIANCE.............................................................................. 65
B SAFETY PRECAUTIONS......................................................................................... 70
B.1 SAFETY PRECAUTIONS............................................................................................. 71
B.1.1 General Safety Precautions............................................................................. 71
B.1.2 Anti-static Precautions .................................................................................... 71
B.1.3 Product Disposal............................................................................................. 72
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 73
B.2.1 Maintenance and Cleaning.............................................................................. 73
B.2.2 Cleaning Tools................................................................................................. 73
C HAZARDOUS MATERIALS DISCLOSURE......................................................... 75

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List of Figures
Figure 1-1: PUZZLE-A002 Series...................................................................................................2
Figure 1-2: PUZZLE-A002 Front Panel..........................................................................................3
Figure 1-3: PUZZLE-A002 Rear Panel...........................................................................................4
Figure 1-4: Physical Dimensions (millimeters)............................................................................6
Figure 3-1: Top Cover Removal ..................................................................................................13
Figure 3-2: DIMM Slot Locations.................................................................................................14
Figure 3-3: HDD Bracket Retention Screws...............................................................................15
Figure 3-4: Secure HDD to the Bracket ......................................................................................16
Figure 3-5: HDD Installation ........................................................................................................16
Figure 3-6: Expansion Slot Module Retention Screws.............................................................17
Figure 3-7: Disconnect the Expansion Slot Module..................................................................18
Figure 3-8: Blank Bracket Screw.................................................................................................18
Figure 3-9: PCIe Expansion Card Installation............................................................................19
Figure 3-10: Expansion Slot Module Installation ......................................................................20
Figure 3-11: PCIe Mini Slot Location..........................................................................................22
Figure 3-12: RJ-45 Ethernet Connector......................................................................................23
Figure 3-13: Rack Mounting Bracket Installation......................................................................24
Figure 3-14: Power-on..................................................................................................................25
Figure 3-15: IEI Resource Download Center..............................................................................26

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List of Tables
Table 1-1: PUZZLE-A002 Model Variations..................................................................................2
Table 1-2: Technical Specifications..............................................................................................6
Table 3-1: LAN Pinouts ................................................................................................................23
Table 3-2: RJ-45 Ethernet Connector LEDs...............................................................................23
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................24
Table 4-1: BIOS Navigation Keys................................................................................................31
Table 5-1: Peripheral Interface Connectors...............................................................................56
Table 5-2: ATX Power Connector (ATXPWR1) Pinouts ............................................................57
Table 5-3: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................57
Table 5-4: DIO Connector (DIO1) Pinouts..................................................................................57
Table 5-5: EC Debug Connector (CN1) Pinouts.........................................................................58
Table 5-6: Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) Pinouts...........................................58
Table 5-7: Front Panel Connector (F_PANEL1) Pinouts...........................................................59
Table 5-8: LCM Connector (LCM_CON1) Pinouts .....................................................................59
Table 5-9: M.2 Slot (M2_CN1) Pinouts........................................................................................61
Table 5-10: PCIe Mini Card Slot (MPCIE1) Pinouts ...................................................................62
Table 5-11: Power Switch Connector (PWR_BTN1) Pinouts....................................................62
Table 5-12: SATA 6Gb/s Connector (SATA0_1) Pinouts ..........................................................63
Table 5-13: SPI Flash Connector (JSPI_BIOS_1) Pinouts........................................................63
Table 5-14: SPI Flash Connector - EC (JSPI_EC1) Pinouts......................................................63
Table 5-15: TPM Connector (TPM1) Pinouts..............................................................................64
Table 5-16: USB 2.0 Connector (USB_CON2) Pinouts..............................................................64
Table 5-17: USB DOM Connector (USB_DOM1) Pinouts..........................................................64
PUZZLE-A002

PUZZLE-A002
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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PUZZLE-A002 Series
The PUZZLE-A002 is a 1U network appliance series powered by AMD RX-421ND
processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for
SD-WAN.
The PUZZLE-A002 supports six copper GbE ports for high-speed network applications,
and it is equipped with two PCIe x4 slots for upgrading with expansion cards, such as NIC
cards or accelerator cards.
Multiple storage interfaces for fast and stable data transmission are offered through two
SATA 6Gb/s connectors and one PCIe Mini slot that supports mSATA module.
1.2 Model Variations
The model variations of the PUZZLE-A002 are listed below.
Model No. CPU Memory SSD
PUZZLE-A002-MF1 AMD RX-421ND N/A N/A
PUZZLE-A002-MF1/8G AMD RX-421ND 8 GB DDR4 256 GB
Table 1-1: PUZZLE-A002 Model Variations

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1.3 Features
The PUZZLE-A002 features are listed below:
Powered byAMD RX-421NDprocessor (quad-core, up to 3.4 GHz)
Support two 2400 MHz DDR4 non-ECC RDIMMs (system max. 32 GB)
Support two 2.5” SATA SSD/HDD
Support up to six GbE connections via Broadcom BCM5720 controllers
Upgradable with future expansion cards by two PCIe x4 slots, one M.2 slot
and one PCIe Mini card slot
One RJ-45 RS-232 serial port
Supports two USB 3.1 Gen 1 (5 Gb/s) ports
1U chassis for rack mounting
RoHS compliant
1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-A002 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED Off The system is turned off.
Blue The system is turned on.
HDD Status LED Off No HDD activity
Blinking Blue HDD activity
Alert LED Off No alert
Red Alert message

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1.5 Rear Panel
An overview of the PUZZLE-A002 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-A002 Rear Panel
1.6 Technical Specifications
The PUZZLE-A002 technical specifications are listed below.
System
Form Factor 1U
CPU (SoC) AMD RX-421ND processor (quad-core, up to 3.4 GHz)
Memory Two 288-pin 2400 MHz DDR4 ECC/non-ECC RDIMM slots
(system max. 32 GB)
(8G SKUs are pre-installed with two 4 GB memory modules)
Networking Broadcom BCM5720 Ethernet controllers
6 x Copper 1GbE LAN port
Network Acceleration
and Security
AES-NI encryption acceleration
AMD Secure Processor
Secure boot withAMD Hardware Validated Boot (HVB)
Storage 2 x 2.5" SATA 6Gb/s HDD/SSD bay
8 GB eMMC
Expansion
PCIe 1 x PCIe x4 slot
1 x PCIe x16 slot (x4 mode)

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PCIe Mini 1 x PCIe Mini slot
(reserved for WWAN module, supports PCIe and USB 2.0 signals)
M.2 1 x M.2 A-key 2230 slot
(reserved for Wi-Fi module, supports PCIe and USB 2.0 signals)
I/O and Indicators
Console 1 x RJ-45 RS-232
USB 2 x USB 3.1 Gen 1 (5 Gb/s) port (external)
2 x USB 3.1 Gen 1 (5 Gb/s) port (internal, Type-A)
2 x USB 2.0 internal pin-header (8-pin, p=2.54)
Indicator LCM (with two control buttons)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V
ATX power, 250 W
Thermal Solution 1 x Passive heatsink for CPU
4 x Smart fan
Environmental and Mechanical
Mounting 1U rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -10°C~50°C (14°F~122°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 5 kg
Physical Dimensions 430 mm x 320 mm x 44.2 mm (W x D x H)

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Operating System Linux Ubuntu 16.04
Table 1-2: Technical Specifications
1.7 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-A002 and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-A002. Dry climates are especially susceptible to ESD. It is therefore
critical that whenever the PUZZLE-A002 or any other electrical component is handled, the
following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-A002, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-A002.
2.2 Unpacking Precautions
When the PUZZLE-A002 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-A002 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-A002 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to [e-mail].
The PUZZLE-A002 is shipped with the following components:
Quantity Item Image
1 PUZZLE-A002
1 Power cord
2 Rack mounting bracket
6 Mounting bracket screw (M4*6)
10 Screw for securing HDD (M3*4)
1 USB to console cable
(only for SKUs with memory)

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Quantity Item Image
1 RS-232 to console cable
(only for SKUs without memory)
2.4 Optional Items
The following table lists the optional items that can be purchased separately.
Optional Item Image
Slide rail
(P/N: RAIL-B02)
USB to console cable
(P/N: 32013-004000-100-RS)
RS-232 to console cable
(P/N: 32005-005100-100-RS)
20-pin Infineon TPM 2.0 module, software
management tool, firmware v5.5
(P/N: TPM-IN02-R20)