Iiyama ProLite TE9812MIS User manual

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Thank you very much for choosing the iiyama
LCD monitor.
We recommend that you take a few minutes
to read this comprehensive manual carefully
before installing and switching on the monitor.
Please keep this manual in a safe place for
your future reference.
USER MANUAL

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 Wereservetherighttochangespecicationswithoutnotice.
All trademarks used in this user manual are the property of their respective owners.
We recommend recycling of used product. Please contact your dealer or iiyama
service center. Recycle information is obtained via the Internet, using the
address: https://iiyama.com
YoucanaccesstheWebpageofdi󰀨erentcountriesfromthere.
CE MARKING DECLARATION OF CONFORMITY
This LCD monitor complies with the requirements of the EC/EU Directive 2014/30/EU “EMC
Directive”, 2014/35/EU “Low Voltage Directive”, 2009/125/EC “ErP Directive” and 2011/65/EU
“RoHS Directive”.
Warning
This equipment is compliant with Class A of EN55032. In a residential environment this
equipment may cause radio interference.
IIYAMA CORPORATION: Wijkermeerstraat 8, 2131 HA Hoofddorp, The Netherlands
Model No. : PL9812U / PL8612U / PL7512U / PL6512U / PL5504U

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TABLE OF CONTENTS
FOR YOUR SAFETY............................................................................1
SAFETY PRECAUTIONS................................................................1
SPECIAL NOTES ON LCD MONITORS .........................................3
CUSTOMER SERVICE ...................................................................5
CLEANING ......................................................................................5
BEFORE YOU OPERATE THE MONITOR..........................................6
FEATURES......................................................................................6
CHECKING THE CONTENTS OF THE PACKAGE ........................6
UNPACKING ...................................................................................7
SPECIAL NOTES ON THE TOUCH PANEL ...................................7
INSTALLATION ...............................................................................8
CONTROLS AND CONNECTORS : MONITOR............................10
FUNCTIONS OF THE REMOTE CONTROL ................................12
PREPARING THE REMOTE CONTROL.......................................13
BASIC OPERATION......................................................................15
CONNECTING YOUR MONITOR.................................................18
COMPUTER SETTING .................................................................21
OPERATING THE MONITOR.............................................................22
ADJUSTMENT MENU CONTENTS..............................................24
SCREEN ADJUSTMENTS ............................................................44
STANDBY FEATURE ....................................................................47
TROUBLE SHOOTING ......................................................................48
RECYCLING INFORMATION.............................................................49
APPENDIX ........................................................................................50
SPECIFICATIONS : ProLite TE9812MIS-B1AG............................50
SPECIFICATIONS :
ProLite TE8612MIS-B1AG / ProLite TE8612MIS-B2AG ...............52
SPECIFICATIONS : ProLite TE7512MIS-B1AG............................54
SPECIFICATIONS : ProLite TE6512MIS-B1AG............................56
SPECIFICATIONS : ProLite TE5512MIS-B1AG............................58
DIMENSIONS : ProLite TE9812MIS .............................................60
DIMENSIONS : ProLite TE8612MIS .............................................60
DIMENSIONS : ProLite TE7512MIS .............................................61
DIMENSIONS : ProLite TE6512MIS .............................................61
DIMENSIONS : ProLite TE5512MIS .............................................62
COMPLIANT TIMING....................................................................63

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FOR YOUR SAFETY 1
FOR YOUR SAFETY
WARNING
STOP OPERATING THE MONITOR WHEN YOU SENSE TROUBLE
If you notice any abnormal phenomena such as smoke, strange sounds or fumes, unplug the
monitor and contact your dealer or iiyama service center immediately. Further use may be
dangerousandcancausereorelectricshock.
NEVER REMOVE THE CABINET
High voltage circuits are inside the monitor. Removing the cabinet may expose you to the danger of
reorelectricshock.
DO NOT PUT ANY OBJECT INTO THE MONITOR
Do not put any solid objects or liquids such as water into the monitor. In case of an accident, unplug
your monitor immediately and contact your dealer or iiyama service center. Using the monitor with
anyobjectinsidemaycausere,electricshockordamage.
INSTALL THE MONITOR ON A FLAT, STABLE SURFACE
The monitor may cause an injury if it falls or is dropped.
DO NOT USE THE MONITOR NEAR WATER
Donotusewherewatermaybesplashedorspiltontothemonitorasitmaycausereorelectric
shock.
OPERATE UNDER THE SPECIFIED POWER SUPPLY
Besuretooperatethemonitoronlywiththespeciedpowersupply.Useofanincorrectvoltagewill
causemalfunctionandmaycausereorelectricshock.
PROTECT THE CABLES
Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy
objectsonthecables.Ifdamaged,thecablesmaycausereorelectricshock.
ADVERSE WEATHER CONDITIONS
It is advisable not to operate the monitor during a heavy thunder storm as the continual breaks in
power may cause malfunction. It is also advised not to touch the plug in these circumstances as it
may cause electric shock.
SAFETY PRECAUTIONS

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2 FOR YOUR SAFETY
CAUTION
INSTALLATION LOCATION
Do not install the monitor where sudden temperature changes may occur, or in humid, dusty or
smokyareasasitmaycausere,electricshockordamage.Youshouldalsoavoidareaswherethe
sun shines directly on the monitor.
DO NOT PLACE THE MONITOR IN A HAZARDOUS POSITION
The monitor may topple and cause injury if not suitably located. Please also ensure that you do not
place any heavy objects on the monitor, and that all cables are routed such that children may not
pull the cables and possibly cause injury.
MAINTAIN GOOD VENTILATION
Ventilation slots are provided to keep the monitor from overheating. Covering the slots may cause
re.Toallowadequateaircirculation,placethemonitoratleast10cm(or4inches)fromanywalls.
Operating the monitor on its back, side, upside down or on a carpet or any other soft material may
also cause damage.
DISCONNECT THE CABLES WHEN YOU MOVE THE MONITOR
Whenyoumovethemonitor,turno󰀨thepowerswitch,unplugthemonitorandbesurethesignal
cableisdisconnected.Ifyoudonotdisconnectthem,itmaycausereorelectricshock.
UNPLUG THE MONITOR
If the monitor is not in use for a long period of time it is recommended that it is left unplugged to
avoid accidents.
HOLD THE PLUG WHEN DISCONNECTING
To disconnect the power cable or signal cable, always pull it by the plug. Never pull on the cable
itselfasthismaycausereorelectricshock.
DO NOT TOUCH THE PLUG WITH WET HANDS
Pulling or inserting the plug with wet hands may cause electric shock.
WHEN YOU INSTALL THE MONITOR ON YOUR COMPUTER
Be sure the computer is strong enough to hold the weight of the monitor, otherwise, you may
damage your computer.
ERGONOMIC RECOMMENDATIONS
To eliminate eye fatigue, do not operate the monitor against a bright background or in a dark room.
Foroptimalviewingcomfort,themonitorshouldbejustbeloweyeleveland40-60cm(16-24inches)
away from your eyes. When using the monitor over a prolonged time, a ten minute break every hour
is recommended as looking at the screen continuously can cause eye strain.
OTHERS

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FOR YOUR SAFETY 3

The following symptoms are normal with LCD monitors and do not indicate a problem.
NOTE -WhenyourstturnontheLCDmonitor,thepicturemaynottinthedisplayarea
because of the type of computer that is used. In this case, adjust the picture position to
the correct position.
-Youmayndslightlyunevenbrightnessonthescreendependingonthedesktop
pattern you use.
- Due to the nature of the LCD screen, an afterimage of the previous screen may remain
after switching the image, when the same image is displayed for hours. In this case, the
screenisrecoveredslowlybychangingtheimageorturningo󰀨thePowerSwitchfor
hours.
SPECIAL NOTES ON LCD MONITORS

This LCD cannot be used outdoors.

This LCD cannot be used with the screen facing upwards.

If you use a cable longer than the supplied one, the picture quality is not guaranteed. Touch
function can be disrupted if the USB cable length exceeds 3m.

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4 FOR YOUR SAFETY
USAGE CONFIRMATION
The display is compatible for usage in Landscape applications.
IMAGE PERSISTENCE / IMAGE STICKING
Please be aware that all LCD screens can experience Image Persistence or Image Sticking. This
occurs when a residual image remains visible on a screen when static images are displayed for long
periods of time. LCD Image Persistence is not permanent but constant images being displayed for a
long period of time should be avoided.
To counteract Image Persistence, turn off the monitor for as long as the previous image was
displayed, so if an image was on the monitor for 1 hour and there is evidence of a residual or “ghost”
image,youshouldturno󰀨themonitorfor1hourinordertocleartheresidualimage.
For all LFD products, iiyama recommends displaying moving images and utilising a moving screen
saveratregularintervalswheneverthescreenisidle.Youcouldalsoturno󰀨themonitorwhennot
in use to assist the prevention.
OtherwaystoreducetheriskofImagePersistencewillbetoutilisetheFAN-onfunction(if
available),LowBacklightandLowBrightnesssettings.
FOR EXTENDED USE AS A PUBLIC DISPLAY

Image Sticking on LCD Panel
When a static image is displayed for hours, an electric charge trace remains near the electrode
insidetheLCDproducinga“ghost”image.(ImagePersistence).
Image Persistence is not a permanent feature.

Recommendations
To prevent Image Sticking and promote longer life expectancy of display, we recommend the
following:
1. Avoid static images displayed for long periods – change static images on continuous loop.
2.Turno󰀨monitorwhennotinuse,eitherbyremotecontroloruseStandbyorSchedulefunctions.
3. Check the Monitor Menu Settings for "Pixel Shift" etc. and activate it when available. This will
reducetheImageStickingE󰀨ect.
4.Whenmonitorisinstalledinhighambienttemperatureenvironment(s)orinanenclosedposition,
utilise the Cooling Fan, Screen Saver and Low Brightness functions.
5. Suitable ventilation for any monitor is an expectation of any installation – climate control systems
may need to be employed.
6. We strongly recommend utilisation of active cooling with fans for long operation times or high
ambient temperature environments.

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FOR YOUR SAFETY 5
NOTE 
If you have to return your unit for service and the original packaging has been
discarded, please contact your dealer or iiyama service center for advice or
replacement packaging.
WARNING 
If you drop any materials or liquids such as water into the monitor when cleaning,
unplug the power cable immediately and contact your dealer or iiyama service center.
CAUTION 
Forsafetyreasons, turn o󰀨 thepowerswitch and unplug themonitorbefore you
clean it.
NOTE 
To protect the LCD panel, do not scratch or rub the screen with a hard object.

Never use any of the following strong solvents. These will damage the cabinet and
the LCD screen.

Touching the cabinet with any product made from rubber or plastic for a long time
may cause degeneration or loss of paint on the cabinet.
Thinner Benzine Abrasive cleaner
Spray-type cleaner Wax Acid or Alkaline solvent
CABINET Stains can be removed with a cloth lightly moistened with a mild detergent solvent.
Then wipe the cabinet with a soft dry cloth.
LCD
SCREEN
Periodic cleaning with a soft dry cloth is recommended.
Don't use tissue paper etc. because these will damage the LCD screen.
CUSTOMER SERVICE
CLEANING

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6 BEFORE YOU OPERATE THE MONITOR
The following accessories are included in your package. Check to see if they are enclosed with
the monitor. If anything is missing or damaged, please contact your local iiyama dealer or regional
iiyamao󰀩ce.
*1 The rating of the Power Cable enclosed in 120V area is 10A/125V. If you are using
a power supply higher than this rating, then a power cable with a rating of 10A/
250V must be used. However, all guarantees and warranties are void for any
problems or damage caused by a power cable not supplied by iiyama.
An approved power cable greater or equal to H05VVF, 3G, 0.75mm2must be
used.
*2 Not accessory for the ProLite TE9812MIS.
Power Cable*1
HDMI Cable Touch USB Cable
Remote Control Battery(2pcs) TouchPen(Dualhead:4pcs)
Cableties(Forcablemanagement,6pcs) Mountingbracketforwebcam(1set)
Mounting bracket for NUC*2Safety Guide Quick Start Guide
BEFORE YOU OPERATE THE MONITOR
CHECKING THE CONTENTS OF THE PACKAGE
CAUTION
FEATURES
Supports Resolutions up to 3840 × 2160
High Contrast 1200:1 (Typical: without glass) / Brightness 400cd/m2(Typical,
panel) : ProLite TE9812MIS / ProLite TE8612MIS-B1AG / ProLite TE7512MIS /
ProLite TE6512MIS / ProLite TE5512MIS
High Contrast 4000:1 (Typical: without glass) / Brightness 400cd/m2(Typical,
panel) : ProLite TE8612MIS-B2AG
Digital Character Smoothing
Automatic Set-up
USB Type-C / RJ45 Connectors
USB Power Delivery supports up to 65W
2 × 16W (Typical) Stereo Speakers
VESA Mounting Standard (800mm×600mm) Compliant : ProLite TE9812MIS /
ProLite TE8612MIS
VESA Mounting Standard (800mm×400mm) Compliant : ProLite TE7512MIS
VESA Mounting Standard (600mm×400mm) Compliant : ProLite TE6512MIS
VESA Mounting Standard (400mm×200mm) Compliant : ProLite TE5512MIS
Glass with AG coating

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BEFORE YOU OPERATE THE MONITOR 7
UNPACKING
CAUTION
Moving the monitor requires at least two people. If not, it may drop and could result in a serious
injury.
SPECIAL NOTES ON THE TOUCH PANEL
Permanent damage can occur if Sharp Edged, Pointed or Metal items are used to activate Touch.
This could invalidate any remaining warranty.
Werecommendyouuseaplasticstylus(tip ø3mm orover)ornger.
CAUTION

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8 BEFORE YOU OPERATE THE MONITOR
INSTALLATION
CAUTION
Follow the manual instructions for the type of mount you have selected. Refer all servicing to
qualiedservicepersonnel.
Moving the monitor requires at least two people.
Before installation, please make sure the wall is strong enough to hold the necessary weight of
the display and the mount.
[WALL MOUNTING]
When using the wall mounting, consideration of thickness of the mounting stage needs to be taken.
TightentheM8Screws(4pcs)which“L”lengthis25mmtofastenthemonitor.Usingascrewlonger
than this may cause electric shock or damage because it may contact with the electrical parts inside
the monitor.
CAUTION
Screw
Chassis
Mounting Stage
L

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BEFORE YOU OPERATE THE MONITOR 9
[INSTALLATION NOTE]
The touch kit of this monitor is an optical device that utilizes infrared light source and sensitive
sensors for touch detection.
Notice the incident light that contains large quantities of infrared light may affect touch screen
operation and performance.
Please install it with care as follows to ensure reliable touch performance.
Intense light / Specular light / Focus spotlight / Wide spread light / Direct sunlight / Indirect sunlight
from the window and/or the glass door. / Not install the touch monitor right under the light source.
Direct
Sunlight
Windows
Light
source
Light source Light source
Front Front
Side Side
[ROTATING THE DISPLAY]
A
A
Not Available
It is designed to be compatible in landscape mode.
A
A
Landscape
Available
Power Indicator

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10 BEFORE YOU OPERATE THE MONITOR
CONTROLS AND CONNECTORS : MONITOR
<Front>
Power Button
Power O󰀨
Pressing and holding the Power Button on the front
for 3-5 seconds.
Power
Indicator
White Normal Operation
Red
Standby Mode
When the power indicator light is lighting red, the
display is in Power Save Mode. To turn the screen
back on, you can press the power button on the
front or the remote control.
Red & White
Flashing slow
TheScreenO󰀨functionisactive.Toturnthe
screen back on, you can touch the screen or any
button on the remote control.
Red & White
Flashing fast Going to the Standby Mode or system is updating.
Remote Sensor Remote Sensor
Light Sensor Light Sensor
USB-C3.1
(5V,3A/9V,3A/
12V,3A/20V,3.25A)
USB-C 3.1 USB-C Connector
HDMI3 IN HDMI HDMI Connector
TOUCH2
(forHDMI3) USB Touch USB Connector
USB3.0
(5V,900mA) USB3.0 USB Connector

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BEFORE YOU OPERATE THE MONITOR 11
<Back>
SPEAKERS Speakers
Option PC module slot Option PC module slot
RS232C RS232C
9pin RS232C Connector
LAN RJ45 RJ45Connector(Thisnetworkportisonlyusedfor
Androidsystem)
USB3.0
(5V,900mA) USB3.0 USB Connector
TOUCH1(for HDMI1/
HDMI2/VGA) USB Touch USB Connector
HDMI1 IN
HDMI2 IN HDMI HDMI Connector
HDMI OUT HDMI HDMI Connector
USB2.0
(forsoftwareupdate) USB2.0 USB Connector
SPDIF OUTPUT SPDIF SPDIF Connector
AUDIO IN Mini Jack Audio Connector
AUDIO OUT Mini Jack Headphone Connector
VGA IN VGA VGA Connector
AC SWITCH
(ON)/ (OFF)
MAIN
POWER Main Power Switch
AC IN AC-INLET ACConnector( : Alternatingcurrent)(AC-IN)
HANDLES Handles

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12 BEFORE YOU OPERATE THE MONITOR
Turn the monitor ON and OFF.
Number(1-9)/
Other /
Function(F1-
F12)
Under iiWare: 0-9 numeric input
Under Windows: 0-9 numeric input,
Start/Space/ALT+Tab/ALT+F4/F1-12
for Keyboard function
Display Provide source and resolution
information.
Home Android system main screen button.
Input Select the source.
Green Lock and unlock Buttons function.
Red Lock and unlock Buttons and Touch
function.
ScreenO󰀨 TurnthebacklightOnandO󰀨.
Navigate through submenus and
settings.
: Up Button
: Down Button
: Left Button
: Right Button
Enter Conrmyourselectionorsave
changes.
Quickly start “Writing Software”.
PgUp / PgDn
WhenselectFile:Therst/Last
When Internet browser: Scroll Up /
Scroll Down
Not available on this model.
Turnonoro󰀨themutefunction
when the Menu is not displayed.
MENU
Display the “Screen Setting“ menu
when the Android system is not
displayed.
Yellow Lock and unlock Touch function.
Blue Freeze the picture.
Backspace
Back Return to a previous menu or closes
the OSD Menu.
VOL+ / VOL- VOL+: Increase the sound volume.
VOL-: Decrease the sound volume.
FUNCTIONS OF THE REMOTE CONTROL

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BEFORE YOU OPERATE THE MONITOR 13
To use the remote control, insert the two dry batteries.
PREPARING THE REMOTE CONTROL
Open back cover of battery component on the back of remote control.
AlignandinserttwoAAAbatteriesaccordingtotheirplusandminusports(asindicatedinthe
remotecontrol).
After battery is installed, close the back cover of battery components, and make the following clip
buckled to the bottom.
Battery x 2
CAUTION
DonotuseanyotherbatteriesotherthanthosespeciedinthismanualfortheRemoteControl.
Do not insert old and new batteries together in the Remote Control.
Make sure that the terminals match the "+" and "-" indications in the battery compartment.
Remove the dead batteries immediately to prevent them from liquid leaking into the battery
compartment.
Burstbatteriesortheelectrolytefromthesebatteriesmaycausestains,reorinjury.

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14 BEFORE YOU OPERATE THE MONITOR
NOTE Refer to the above instructions when taking out the batteries.

Replace with new batteries when the Remote Control does not work close to the monitor.
Use AAA dry batteries. Risk of explosion if battery is replaced by an incorrect type.
Operate the Remote Control by pointing it toward the Remote Sensor on the monitor.
Other manufacturers remote control will not work with this monitor. Use the provided
Remote Control ONLY.
Usedbatteriesneededtofollowthecityruletobediscarded.(suggestion:todisposeof
usedbatteriespleasefollowcorrectpolicyasperyourcouncilregulations)
Batteriesshallnotbeexposedtoexcessiveheatsuchassunshine,reorthelike.
If you do not intend to use the remote control for a long period, remove the batteries.

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BEFORE YOU OPERATE THE MONITOR 15
BASIC OPERATION
Turning the monitor ON
The monitor is turned On and the Power Indicator turns to White when you press the Power
ButtononthemonitorortheRemoteControl.ThemonitoristurnedO󰀨andthePowerIndicator
turns to Red when you press the Power Button on the monitor or the Remote Control. Press again
to turn On the monitor.
NOTE
Even when using the standby mode or turning OFF the Power Switch, the monitor will consume
a small amount of electricity. Turn OFF the Power Switch or disconnect the Power Cable from the
power supply whenever the monitor is not in use or during the night, to avoid unnecessary power
consumption.
[Remote Control]
Display the adjustment menu page
The menu page appears on the screen when you press the Menu Button on the Remote
Control.
The menu page disappears when you press the Back Button on the Remote Control.
[Monitor]
[Remote Control]

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16 BEFORE YOU OPERATE THE MONITOR
Move the cursor horizontally
Select menu or setting, or perform the adjustment by pressing the / Button on the remote
control while the menu page is displayed on the screen.
Move the cursor vertically
Select adjustment by pressing the / Button on the remote control while the menu page is
displayed on the screen.
[Remote Control]
[Remote Control]