iJetColor Pro User manual

User Guide
Version 3.8 Rev.3

iJetColor Pro User Guide v3.8 Rev.3
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Contents
1 Specification and General Information ............................................................................................................3
1.1 Certificate and Compliance ......................................................................................................................3
1.2 Introduction..............................................................................................................................................3
1.3 General Information.................................................................................................................................3
1.4 Specification and Application...................................................................................................................4
2 Setting up the iJetColor Pro for printing...........................................................................................................7
2.1 Unpacking and Physical setup ..................................................................................................................7
2.1.1 Mounting the touchscreen and connecting the cables for the screen: ...........................................7
2.2 Cabling (network and power supply) .......................................................................................................8
3 Power On..........................................................................................................................................................9
3.1 Safety Check .............................................................................................................................................9
3.2 Power On Process.....................................................................................................................................9
3.3 Installing Ink Tanks and Printhead............................................................................................................9
3.3.1 Installing ink tanks ............................................................................................................................9
3.3.2 Installing the printhead ....................................................................................................................9
4 Sending, Starting, Selecting and Queuing Print Jobs..................................................................................... 15
5 Pause, Resume or Stop a Print Job................................................................................................................ 17
6 Shutting Down the IJetColor Pro................................................................................................................... 19
7 Driver Installation .......................................................................................................................................... 20
7.1 Driver Features ad Functions................................................................................................................. 23
7.2 Using Color Profiles ............................................................................................................................... 25
8 Software Features ......................................................................................................................................... 26
8.1 Status Bar............................................................................................................................................... 26
8.2 General Settings (HOME menu) ............................................................................................................ 27
8.2.1 Overview........................................................................................................................................ 27
8.2.2 Settings .......................................................................................................................................... 28
8.2.3 Statistics......................................................................................................................................... 33
8.2.4 View Statistics in Browser and Exporting Statistics to CSV file format ......................................... 36
8.2.5 Shutdown....................................................................................................................................... 37
8.3 IJetColor Pro Handling (IJetColor Pro tab)............................................................................................. 38
8.3.1 Overview........................................................................................................................................ 38
8.3.2 Maintenance.................................................................................................................................. 39

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8.3.3 Job Library...................................................................................................................................... 41
8.3.4 Print Queue.................................................................................................................................... 43
8.3.5 Diagnostics..................................................................................................................................... 44
8.3.6 Media Settings............................................................................................................................... 45
9 Maintenance.................................................................................................................................................. 49
9.1 Emptying the Waste Ink Tank:............................................................................................................... 49
9.2 Replacing Micro Fiber Roller (MFR)....................................................................................................... 50
9.3 Manual Printhead Wiping...................................................................................................................... 54
10 Troubleshooting ........................................................................................................................................ 59
10.1 Error States List...................................................................................................................................... 59
10.2 Error Messages on Screen ..................................................................................................................... 61
10.3 Firmware Update Failure....................................................................................................................... 63
11 Typical issues ............................................................................................................................................. 64
11.1 Uneven surfaces (Distance between substrate and print head)........................................................... 64
11.2 Print head too far .................................................................................................................................. 64
11.3 Print head too close............................................................................................................................... 64
11.4 Residual ink smearing on substrate....................................................................................................... 65
11.4.1 The wiper roller ............................................................................................................................. 65
11.4.2 The maintenance cap .................................................................................................................... 65
11.5 Wipe print head before start of job ...................................................................................................... 66

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1Specification and General Information
1.1 Certificate and Compliance
1.2 Introduction
•Purpose
The purpose of these instructions is to ensure correct installation, use, handling and
maintenance of the machine.
•Accessibility
The instructions are to be kept in a location known to the staff and must be easily accessible
for the operators and maintenance personnel.
•Knowledge
It is the duty of the employer (the owner of the machine) to ensure that anyone who is to
operate, service, maintain, or repair the machine have read the instructions. As a minimum,
they should have read the part(s) relevant for their work. In addition, anyone who is to
operate, service, maintain, or repair the machine is under obligation to look for information in
the instructions themselves.
1.3 General Information
•Manufacturer
The machine has been manufactured by:

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Company name: Printware LLC
Address: 2935 Waters Rd, Suite 160
Eagan, MN 55121
[phone]
•The machine’s designation
The machine’s complete designation is iJetColor Pro.
1.4 Specification and Application
•General description
The machine consists of a metal cabinet, ink delivery system, service door, print engine,
embedded PC, touchscreen, media sensor (optional), printhead and 4 ink tanks.
If any changes or alterations are made to the machine, these changes or alterations must be
reflected in these instructions as necessary.
•Warning about foreseeable misuse
The iJetColor Pro may not be used with inks not endorsed by Printware LLC. All inks purchased
from Printware LLC or from official Printware LLC distributors worldwide are endorsed by
Printware LLC.
•Electrical:
•Nominal supply voltage: 110V
•Nominal supply frequency: 50-60hz
•Estimated peak consumption: 150W
•Technical Specifications:
•Simple cleaning station ensures high print quality over long runs
•Ink drop size is 1-2 Pico liter
•Spring loaded blade for controlling media just before printhead
•Print head height adjustable:
Electronically: 11mm total, both directions
Mechanically: unlimited, depending on design
•Remote access for control and service
•Performance
•Print speed 9 m/minute or 18 m/minute (+/- 5%)

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•Print resolution –1600 x 800 dpi or 1600 x 1600 dpi
•Printer Data connectivity –Ethernet 10/100/1000
•Dye ink in 4 individual 2000 ml CMYK color ink tanks
•Operating positions, location and arrangement
The machine is intended to be used in a light industrial/office environment. The operator
operates the machine in a standing or sitting position.
•Temperature
Recommend operational temperatures
•Operation: 15° to 30° Celsius at RH 22-80% (non-condensing)
•Storage: -5° to 50° Celsius at RH up to 85%, non-condensing at 65°
If transferring the machine from different temperature conditions, ensure that the machine
has time to acclimatize.
•Operating Environment
It is important that the machine is placed in a clean environment as possible, with sufficient air
conditioning/cleaning. Avoid placing it in an environment with dust and paper debris, as the
print head nozzles are sensitive to this.
•Materials
The machine requires ink jet coated materials for optimal print quality; some non-coated
materials like cardboard or other packaging materials will also work. Please contact Printware
LLC or your distributor for recommendations of suited materials.
•Media Handling
•Maximum printable width –222,8 mm
•Maximum printable length –1500 mm without stitching,
•Unlimited length width stitching
•Media width –depends on installation
•Media thickness –User controlled, adjusted through user interface
•Usability & Serviceability
•User friendly interface
•15.6” color HD capacitive touchscreen (Optional)
•Ethernet 10/100/1000.
•120GB storage
•Remote access for control and service
•Easy setup, troubleshooting and servicing
•Printer driver compatibility –32/64-bit Windows XP, Vista, 7, 8, 10,
•Supported Network protocol –Automatic (DHCP) or Manual TCP/IP settings

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•Easy replaceable print engine for quick swap out.

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2Setting up the iJetColor Pro for printing
2.1 Unpacking and Physical setup
The IJetColor Pro is packed in a wooden crate (dimensions: 74x59x158cm) and shipped strapped on top of a
wooden pallet (total weight of the package including the crate is around 125kgs). After opening the wooden
crate the machine must be lifted out from the crate. The approximate weight of the machine is 70kgs,
therefore it is advised to lift the machine out of the box by multiple persons to avoid injury.
•Content of package:
•IJetColor Pro Digital Over-Printer in a metal cabinet
•Touchscreen with cables and screws (4 screw to mount)
•Power Supply Cable (matching with the regional standard)
•Print Engine module
•Packing list
2.1.1 Mounting the touchscreen and connecting the cables for the screen:
Lead the cables of the touchscreen through the hole on the top of the machine cabinet. Then fix the
touchscreen stand with 4 screws to the top of the machine cabinet.

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2.2 Cabling (network and power supply)
The machine has 4 cable inlets:
1. Power Supply
2. Ethernet
3. Optionall USB
Only the power supply cable is necessary for powering up the machine. The network cable is necessary for
sending new print jobs to the IJetColor Pro and for remote support/software updates.
NOTE: Ethernet cable is not included in the IJetColor Pro package

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3Power On
3.1 Safety Check
Before powering on the IJetColor Pro, visibly ensure that no foreign objects are interfering with the print
engine module.
3.2 Power On Process
1. Press the physical power switch on the side of the IJetColor Pro, switching it from 0 to 1.
Turning the main power switch on starts up touch screen and print engine.
2. The machine is fully functional, when the IJetColor Pro tab is visible on the software and at right side
status bar the ‘system state’ field is online and ‘media path state’ is ready.
3.3 Installing Ink Tanks and Printhead
3.3.1 Installing ink tanks
The IJetColor Pro printer uses CMYK ink tanks, each contain 2 liters of ink when opened. Every IJetColor Pro
ink tank is QA chip protected ensuring that only genuine Printware LLC ink tanks can be used.
1. Open door on the front side of the cabinet to gain access to ink tanks.
2. Connect QA chip reader cable. The connector clicks onto the slot when properly connected.
3. Connect tube with connector. The connector clicks onto the slot when properly connected.
When ink tank is connected the proper ink level and percentage is displayed at status bar on the touch
screen:
NOTE: IJetColor Pro ink tanks are not refillable and shall be treated as hazardous waste when empty.
3.3.2 Installing the printhead
•Unpacking printhead:
1. Open the end of the printhead package outer box and slide out the foil bag.
Ink tank levels
Reservoir ink tank levels