Illusion Mystique 8000L User manual

MYSTIQUE MANUAL JULY 2014
Your new ILLusion Gas Log Fire was designed and manufactured in Australia.
THE ILLUSION MYSTIQUE CAN ONLY BE INSTALLED IN A SUITABLY
CONSTRUCTED TIMBER OR METAL ENCLOSURE AS PER THE MANUFACTURERS
INSTRUCTIONS. IT IS NOT SUITABLE FOR EXISTING CHIMNEYS
These appliances have been tested and approved in accordance with Australian Standards
for installation and operation as described in this manual and have been
certied by the Australian Gas Association.
WARNING:
All Illusion Gas Log Appliances MUST be installed and serviced by an authorised technician.
Unauthorised installation, service or maintenance may cause a hazardous situation.
OWNERS INSTRUCTION & INSTALLATION MANUAL. PLEASE KEEP FOR FUTURE REFERENCE
HEAD OFFICE 145 SOUTH GIPPSLAND HWY DANDENONG STH. VICTORIA AUSTRALIA 3175
PH: 03 9793 7520 FAX: [phone] Email sales@illusionres.com.au
www.illusionres.com.au
MODEL: Mystique 8000L Gas Log Fires

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
Your new ILLusion Gas Log Fireplace represents the pinnacle of many years’ research and development.
The combination of innovative features designed for Australian conditions and a genuine open re appearance with
the safety of a full ceramic glass front ensures this appliance is the Ultimate in Gas Log Fireplaces.
The ILLusion Gas Log Fireplace provides you with continuous warmth, and the traditional charm of an open re,
without the hard work generally associated with a wood fuelled appliance.
Safe and economical, you can rest easy knowing the ILLusion Gas Log Fireplace has been fully tested and approved
to Australian Standards.
NOTE: MYSTIQUE GAS LOG FIREPLACES - MODEL 8000L ARE DESIGNED TO BE INSTALLED IN
A SUITABLY CONSTRUCTED WALL OR FIREPLACE FACADE & FLUED VERTICALLY. THESE UNITS
MUST ONLY BE INSTALLED BY AN AUTHORISED INSTALLER IN ACCORDANCE WITH AUSTRALIAN
STANDARDS.
TABLE OF CONTENTS
PAGE DESCRIPTION
3. DIMENSIONS
4. INSTALLING IN A PURPOSE BUILT FACADE
5. CONNECTING TO MAINS GAS - ABNORMAL OPERATION
6. LIGHTING INSTRUCTIONS
7. CONTROL IDENTIFICATION-PRIMARY GUARD AND DOOR REMOVAL
8. SAFETY INFORMATION
9. INSTALLATION INSTRUCTIONS
10-11 INSTALLATION DIGRAM AND INFORMATION
12. FITTING THE LOGS
13. PRESSURE TESTING
14 MAINTENANCE & WIRING DIAGRAM
15 EXPLODED VIEW
16. INSTALLATION OF FASCIA
17. THERMOSTATICALLY CONTROLLED FAN
18 REMOTE CONTROLLER
19. TROUBLESHOOTING
20. ILLUSION CONTACT DETAILS

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
All dimensions for the Illusion Mystique series of Gas Log Fires are correct at the time of printing. It is always advisable to
check dimensions and clearances with your Illusion dealer before commencing installation thus avoiding potential problems
during the installation.
MYSTIQUE-All Model DIMENSIONS
TIMBER FRAME CUT OUT SIZE
The Timber cutout is LARGER than
the plaster cutout.
IMPORTANT: ALLOW A MINIMUM OF 300mm UP FROM THE FLOOR TO
THE EDGE OF THE PLASTER CUTOUT.
IMPORTANT: THE FITTING OF ANY
ENCLOSURE PANEL OVER THE HEATER, AND OR BETWEEN
THE HEATER AND THE CEILING PANEL IS NOT PERMITTED.
ANY HORIZONTAL OR VERTICAL SUPPORT TIMBERS MUST NOT
EXCEED 100mm IN WIDTH AND MUST NOT BE CLOSER THAN
50mm TO THE TOP OF THE HEATER OUTER CASE.
Mystique MODEL FRAME CUT OUT
HEIGHT MIN
FRAME CUT OUT
WIDTH MIN
FRAME DEPTH
MIN
8000L 780 1460 550mm
1356mm
472mm
1434mm
781mm 781mm 715mm
452mm 472mm
23
213mm
MYSTIQUE 8000L - FRAMING DIMENSIONS
ALL DIMENSIONS IN MILLIMETRES
IMPORTANT! DO NOT FIT THE PLASTER
UNTIL THE HEATER HAS BEEN INSTALLED INTO
THE FRAME !

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
ILLUSION GAS LOG FIRES - MODELS Mystique 8000L-NG,
A
B
C
IMPORTANT
The base of the heater sits
30 mm below the edge of the
plaster.
This ensures the fascia will
cover the plaster
PLASTER CUTOUT-
DIMENSIONS
ABC
MIN-550mm 1300mm 685mm
THE MYSTIQUE GAS LOG FIRE CAN
ONLY BE INSTALLED IN PURPOSE
BUILT CAVITY SIMILAR TO THAT
SHOWN HERE. IT IS NOT DESIGNED
TO BE INSTALLED IN A CHIMNEY
OR EXISTING WALL.
THERE MUST NOT BE ANY COVER
OR COMBUSTIBLE MATERIAL
BETWEEN THE TOP OF THE UNIT
AND THE CEILING. THE UNIT
MUST ONLY BE INSTALLED BY AN
AUTHORISED PERSON.
See page 10 of this manual for
further installation instructions.
INSTALLATION IN A PURPOSE BUILT FACADE
IMPORTANT! DO NOT FIT THE PLASTER
UNTIL THE HEATER HAS BEEN INSTALLED INTO
THE FRAME!
IMPORTANT! DO NOT FIT THE PLASTER
UNTIL THE HEATER HAS BEEN INSTALLED INTO
THE FRAME!
The Timber cutout
is LARGER than the
plaster cutout.

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
Main Gas Connection
The connection is made using gas pipes with Rp1/2 ISO 7 threading. Torque: 25Nm
If, alternatively, anges are used, rst screw the pipes on to the anges and then the
anges to the valve. Recommended torque for the ange xing screws: 3Nm.
It is recommended that an AGA Certied shutoff valve be tted between the incoming gas line and the
appliance to enable the gas supply to the appliance to be shut off independantly from the mains gas supply.
Caution: After making the connections, check gas tightness.
IMPORTANT NOTE TO INSTALLER
Caution: Check the appliance before leaving.
Check that logs are correctly located. Incorrect location of logs
will affect combustion and may cause sooting.
Check the gas pressure.
Light the appliance and check for ame abnormalities on both high and low ame
settings. Flames should not lift off the burner ports. Allow the unit about 5 minutes to
warm up then if the ames are lifting from the burner ports it may be necessary to
adjust the gas pressure on the gas valve.
THE FOLLOWING INDICATES SITUATIONS OF ABNORMAL OPERATION OF THE APPLIANCE.
WHEN THE APPLIANCE IS OPERATING :
1. The ames appear excessively large and / or sooting occurs on the logs.
2. You can smell gas.
3. The ame pattern is inconsistent and appears to be lifting off the burner.
4. You can smell the products of the ue within the room in which the appliance is installed. (May be an
indication of a blocked ue)
If any of the above situations occur, turn the appliance off, and contact your supplier or installer
immediately. If you can smell gas, turn the gas off at the mains and call the appropriate authority.
Always call from outside the building from a neighbors, or with a mobile phone.
ABNORMAL OPERATION
Manufactured by Illusion Australia Pty. Ltd. 145 Sth. Gippsland Hwy Dandenong
Sth. 3175 Victoria Australia
Phone: [phone] Fax: [phone]
ILLUSION GAS LOG FIRES - MODELS Mystique 8000L-NG,
SAI GLOBAL APPROVAL CERTIFICATE NOS: TBA
Electrical components conform to AS 3100 240V 50hz 60 watts
Model Mystique-5000L/NG
Injector Size 2.90
Nominal Gas Consumption Mj/h 40.0
Gas Type NAT
Turndown Pressure kPa .46
Manifold Pressure kPa .90
Kilowatt Rating (Vertical Flue) On High 6.34kw

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
LIGHTING INSTRUCTIONS
CAUTION: HOT WHILE OPERATING.
DO NOT TOUCH. KEEP CLOTHING, CHILDREN AND FURNITURE AWAY.
KEEP BURNER AND CONTROL COMPARTMENT CLEAN AND FREE FROM LINT, DUST ETC.
This appliance shall be installed only by authorised personnel and in accordance with the manufacturer’s installation
instructions, local gas tting regulations, municipal building codes, electrical wiring regulations, AS 5601/AG 601 - Gas
Installations and any other statutory regulations.NEVER ATTEMPT TO LIGHT THE APPLIANCE IF YOU CAN SMELL
GAS. IF IN DOUBT, CONTACT YOUR GAS SUPPLIER, APPLIANCE INSTALLER AND OR ILLusion SERVICE
DEPARTMENT FROM A NEIGHBOURS HOME. IF YOU CAN SMELL GAS, DO NOT USE MOBILE PHONES OR
ANY ELECTRICAL APPLIANCE, OR ELECTRIC SWITCH IN THE BUILDING.
This appliance incorporates a live fuel effect, which is designed to operate with luminous ames and may exhibit slight
carbon deposition.
PILOT FLAME IGNITION
Depress and turn the control knob to the
“PILOT” position.
Depress the button and ignite the pilot ame
(by pressing the red igniter button) while
keeping the knob fully depressed for a
few seconds. (Fig. 1).
Release the knob slowly and check that the
pilot ame stays lit. If it goes out, repeat the
ignition operation.
MAIN BURNER IGNITION
Turn the HI-LO control knob to HI.
Depress and turn the control knob to the
“ON” position. (Fig. 2)
When the automatic solenoid valve is
energized, gas passage to the main burner
is opened.
PILOT POSITION
To keep the main burner closed and the pilot
ame lit, depress and turn the control knob
to the “PILOT” position.
TURNING OFF.
Depress and turning the control knob to the
“OFF” position Fig. 3)
CAUTION:
The restart interlock device prevents ignition
of the appliance until the ame failure has
stopped gas ow. At the end of this period
it is possible to carry out the re-ignition
operation.

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
CONTROL IDENTIFICATION
GAS OFF
PILOT ON
& MAIN GAS ON
FAN CONTROL
SWITCH
PUSH BUTTON
PIEZO IGNITER
REMOTE
CONTROL SWITCH
FLAME CONTROL
HI - LO
SPECIFICATIONS
PRIMARY GUARD
THE Mystique 8000L GAS LOG FIRE IS SUPPLIED WITH A PRIMARY GUARD FOR YOUR
PROTECTION.
THE PRIMARY GUARD MUST BE FITTED WHEN THE UNIT IS OPERATING
THE GLASS FRONT OF THE APPLIANCE IS EXTREMELY HOT WHEN THE UNIT IS RUNNING AND
SEVERE BURNS MAY RESULT THROUGH CONTACT WITH THE GLASS IF THE PRIMARY GUARD
IS NOT FITTED. ADDITIONALLY A SECONDARY FIRE SCREEN MAY BE APPROPRIATE WHEN
SMALL CHILDREN OR THE INFIRM ARE IN THE VICINITY OF THE APPLIANCE.
REMOVAL FOR SERVICING.
To remove the primary guard to access the Main Door for removal, simply lift the guard upwards than out
towards you. It has 4 tabs which lock into 4 slots. To replace it, t the bottom tabs into the slots rst, then
the top tabs intyo the top slots and push down to lock into place.
DOOR REMOVAL
To remove the Main door to access the gas components for servicing, rst remove the Fascia panel by
lifting upwards abpout 20mm, then out towards you and set aside.
Then remove the primary guard as explained above.
Now remove the four Hex bolts that secure the door, Remove the door and set aside.

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
DO NOT PLACE ARTICLES ON OR AGAINST
THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IT IS IN OPERATION.
CERTIFIED UNDER AS 4553 - SPACE HEATING
STANDARD
INSTALLERS NOTES
IMPORTANT
The installation of any ILLusion Gas Log Appliance must be performed only by authorised personnel and in accordance with the
manufacturer’s installation instructions, local gas tting regulations, municipal building codes, electrical wiring regulations, AS
5601 Gas Installations and any other statutory regulations.Please read these instructions carefully before proceeding.
PRIOR TO INSTALLATION
It is highly recommended that the installation of any ILLusion Gas Log appliance is planned on paper before installation
begins. This will ensure correct performance of the unit and eliminate potential problems.
Your ILLusion sales representative can advise on the best position to maximize the performance of the appliance.
In most cases, an Authorised ILLusion Installer can be arranged to install the unit, however if this is not possible, a suitably
qualied gas tter must be used. These appliances are not designed to be installed by the homeowner.
INSTALLERS CHECKLIST
CHECK CLEARANCES TO COMBUSTIBLES
INSTALL HEATER AND FLUE SYSTEM
CONNECT GAS
TEST GAS PRESSURE
FIT GAS LOG KIT
FIT OPTIONAL WALL THERMOSTAT
SAFETY CHECK
1. These appliances must be installed in accordance with the regulations, municipal building codes and
AS 5601 ‘GAS INSTALLATIONS’
2. Only an Authorised person should install the appliance.
3. This appliance should be inspected prior to installation and the dealer contacted if any problems arise.
4. This appliance must be installed with an approved ue system, which terminates outside the building.
A ue system must never terminate within the roof cavity.
5. The unit should be checked periodically for lint. The fan area especially is prone to lint build up during
normal operation. Keep the area around the appliance clean and free from lint.
6. Only persons familiar with the operation of the unit should use the heater.
7. Do not modify or adjust the heater. Always contact your ILLusion dealer if any problems arise.
8. Annual service by an Authorised service person will ensure trouble free operation for many years.
9. This Gas heater is not designed to burn solid fuels. NEVER use paper, wood or any other fuel in this
appliance.
10. Keep the immediate area around the heater free from any combustible materials: i.e.: aerosols, or other
ammables.
11. If you smell gas whilst the unit is operating, immediately shut down the unit and turn the gas off at the
supply shut off valve, or the main meter. Contact Illusion or your local gastter.
DO NOT ATTEMPT ANY REPAIRS ON THE HEATER YOURSELF. ONLY AN AUTHORISED GASFITTER MAY REPAIR OR
ADJUST THE HEATER ACCORDING TO THE MANUFACTURERS INSTRUCTIONS.
PAINT CURING
SOME EXTERIOR SURFACES OF YOUR ILLUSION GAS APPLIANCE HAVE BEEN FINISHED WITH THE
HIGHEST QUALITY HEAT RESISTANT PAINT. PLEASE NOTE THAT THE INITIAL FIRING OF THE UNIT MAY
PRODUCE SOME SMOKE AND ODOUR AS THE PAINT CURES. TO ENABLE CURING, THE UNIT MUST BE
RUN ON HIGH WITHOUT THE FAN ON FOR APPROX. 3 - 4 HOURS. IT IS ADVISABLE TO KEEP WINDOWS
AND DOORS OPEN DURING THIS PERIOD IF POSSIBLE.
SAFETY INFORMATION
IMPORTANT! THE MYSTIQUE 8000L HAS A NARROW FASCIA WHICH REQUIRES THE
APPLIANCE TO BE INSTALLED BEFORE THE PLASTER WALL SHEET IS INSTALLED
DO NOT FIT THE PLASTER
UNTIL THE HEATER HAS BEEN IN`STALLED INTO THE FRAME!

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
INSTALLATION INSTRUCTIONS
NOTE THAT THIS GAS APPLIANCE MAY ONLY BE INSTALLED BY AN AUTHORISED
PERSON. CONTACT YOUR DEALER TO ARRANGE INSTALLATION.
INSTALLATION PROCEDURE
INSTALLERS CHECKLIST
1. IMPORTANT: BEFORE COMMENCING THE INSTALLATION, ESTABLISH THE OPTIMAL POSITION
FOR THE APPLIANCE WITH REGARD TO:
CLEARANCE FROM COMBUSTIBLE MATERIALS, POSSIBLE OBSTRUCTIONS WITHIN THE ROOF CAVITY
OR CHIMNEY, ACCESSIBILITY FOR FUTURE SERVICING, ETC:
2. APPLIANCE & COMPONENT INSPECTION
Remove the APPLIANCE CARTON and other packaging. Inspect the appliance thoroughly to ensure it has not
been damaged in transit. Set aside the carton containing the log kit. Check to see that the correct kit is supplied.
Open the FLUE KIT carton and check to see all components are supplied including the ue lengths, outer casing,
mounting brackets & gas cowl. Ensure that the correct ue kit for your model has been supplied.
IMPORTANT:
THE MINIMUM FLUE DIMENSIONS REQUIRED FOR THESE UNITS ARE AS FOLLOWS:
MINIMUM DIAMETER OF ACTIVE FLUE ALL MODELS IS 127MM. A STAINLESS STEEL
FLUE PIPE IS USED FOR THE FIRST LENGTH OF ACTIVE FLUE PIPE. GALVANISED FLUE
PIPE IS USED FOR SUBSEQUENT LENGTHS . THE MINIMUM OVERALL HEIGHT OF THE
FLUE SYSTEM WHEN INSTALLED IS 3.6 METRES (VERTICAL FLUE EXIT MODELS) (NOT
INCLUDING GAS COWL ASSEMBLY)
ONLY THE APPROVED GAS COWL ASSEMBLY AS TESTED WITH THE APPLIANCE MAY
BE USED WITH THESE APPLIANCES.
NOTE: The Mystique 8000L is designed to be installed with a vertical ue only for
maximum performance. FLASHING (IF REQUIRED) IS NOT INCLUDED AND MUST BE SUPPLIED BY
THE INSTALLER.
3. POSITION THE HEATER.
(ASSUMES THAT ENCLOSURE OR FRAMEWORK (WITHOUT PLASTER) IS READY FOR THE UNIT.)
Place the heater in the required position as determined in section 1 (above).
Determine where the gas supply will be accessed.
Mark the gas pipe entry point on the wall or oor, (See DIMENSIONS page 3) and cut the hole(s).
NOTE: It is highly recommended that a gas supply shut off valve be tted to the gas inlet pipe outside the building
in an easily accessed position to enable the gas to be shut off in an emergency. This also makes it possible to keep
the gas supply connected to the rest of the home whilst tting the pipe to the back of the heater prior to connecting
gas to the appliance.

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
INSTALLATION
INTO FABRICATED ENCLOSURE VERTICALLY ONLY
PLEASE NOTE:
ALL ILLusion GAS
LOG FIRES MUST BE
INSTALLED BY AN
AUTHORISED PERSON
IN ACCORDANCE WITH
AS/NZS 5601 - 2010

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
INSTALLATION
INTO FABRICATED ENCLOSURE VERTICALLY ONLY
THE ABOVE CLOSE UP DETAILS HOW THE APPLIANCE SITS
BELOW THE BOTTOM PLASTER LIP. THE FRAMEWORK SUPPORTING THE APPLIANCE
IS LOWER THAN THE PLASTER
SO THE APPLIANCE CANNOT BE FITTED AFTER THE PLASTER IS INSTALLED.
IMPORTANT INSTALLATION INFORMATION

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
1. Make sure the rebox is clean and free from dirt or dust before tting the logs.
2 & 3 Fit rear left log then rear right log onto pins on the top tier of the false oor as shown.
4, 5, 6 Fit the small centre tier left log then the centre log, then the centre right log onto the pins in the
centre tier as shown.
7. Fit the left hand side front log onto the recess in the front of the grate as shown.
8. Fit the rhs front log onto the recess in the front of the grate as shown.
9. Fit the lhs cross log to the pin on the lhs rear top log and position as shown
10. Fit the second “v” shaped cross log to the pin on the rhs of the top lhs rear log as
shown.
11. Fit the third cross log to the pin on the rhs top rear log as shown.
12. Fit the y shaped cross log to the pin on the rhs of the top rear log as shown.
WHEN INSTALLING LOGS, ENSURE THAT BURNER HOLES ARE NOT BLOCKED.
Obsructing any of the burner holes may result in poor performance and can cause sooting to occur.
CAUTION: LOGS ARE FRAGILE. PLEASE TAKE CARE WHEN INSTALLING
FITTING THE LOG SET - MODEL 8000L
WARNING: DO NOT USE LOGS OTHER THAN THOSE SUPPLIED BY THE MANUFACTURER
OR A HAZARDOUS SITUATION MAY RESULT.
1 2 3
4 5 6
789
11
10
EMPTY FIREBOX
COMPLETED LOGSET
12

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
S.I.T GAS VALVE: MODEL 820 NOVA mV
IMPORTANT: IF THE APPLIANCE CANNOT BE ADJUSTED TO OPERATE CORRECTLY, CONTACT YOUR
SUPPLIER AND DO NOT OPERATE THE APPLIANCE UNTIL THE PROBLEM IS RECTIFIED.
PRESSURE TESTING:
ENSURE THE HEATER IS ISOLATED FROM THE GAS SUPPLY BY CLOSING THE MANUAL SHUTOFF VALVE DURING
ANY PRESSURE TESTING.
THE GAS VALVE REGULATOR CONTROLS MANIFOLD PRESSURE AND SHOULD BE CHECKED AT THE PRESSURE
TEST POINT. (SEE BELOW)
NOTE: BOTH INLET AND MANIFOLD PRESSURES SHOULD BE CHECKED USING THE VALVE PRESSURE PORTS ON
THE GAS VALVE.
PROCEDURE: TURN VALVE TO “OFF” POSITION.
LOOSEN INLET PRESSURE POINT (5)
ATTACH MANOMETER TO INLET PRESSURE POINT (5)
LIGHT THE PILOT (SEE LIGHTING INSTRUCTIONS)
TURN VALVE TO “ON”
THE PRESSURE SETTING MUST BE WITHIN THE LIMITS SPECIFIED ON THE
COMPLIANCE PLATE LOCATED ON THE INSIDE OF THE CONTROL DOOR.
1. GAS COCK KNOB
2. HIGH LOW ADJUSTMENT
3. PILOT BURNER ADJUSTMENT
4. THERMOCOUPLE CONNECTION POINT
5. OUTLET PRESSURE POINT
6. INLET PRESSURE POINT
PRESSURE TESTING
7. PILOT OUTLET
8. MAIN GAS OUTLET
9. MAIN GAS INLET
10. THERMO ELECTRIC SWITCH

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
MAINTENANCE
ANNUAL SERVICE SHOULD BE PERFORMED ONLY BY AN AUTHORISED
ILLusion INSTALLER OR GAS FITTER.
1) Clean the burner and control compartment of lint and house dust by brushing and
Vacuuming at least once a year. When cleaning the logs, use a soft clean brush as
the logs are fragile and easily damaged.
During the annual service the burner should be inspected and cleaned.
2) When unit is cold, wipe surfaces with a damp cloth. Do not use abrasive cleaners.
Parts of the appliance are painted with a heat resistant paint. To retouch, refer to
manufacturer.
3) Check the ames periodically. The ames should be steady and not lifting off the burner
holes. The logs should not have any sooting (black areas). If there is a problem, call an
authorised gas tter or your local dealer.
4) The appliance and ue system must be inspected by an authorised person before using and
at least annually. The burner should be inspected and cleaned if required.
5) Keep the area near the appliance clear and free from combustible materials, gasoline
aerosols, and other ammable vapours and liquids
Replacing Logs
The unit should never be used if the logs, coals or rocks are broken. Always turn the gas valve off before
servicing and allow the unit to cool before handling any parts. Remove logs carefully.
Any parts should only be replaced by an Authorised person.
Note: Improper positioning of logs/coals/rocks may create soot build up and carbon monoxide, which will
affect appliance performance. Improper or altered positioning may void your warranty.

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
PARTS ASSEMBLY EXPLODED VIEW Mystique 8000L
Spare Parts
Spare parts are available from
your supplier. Refer to rear of this
manual for contact details.
1
2
3
4
5
6
7
8
9
10
1. Firebox body main.
2. Fascia.
3. Top grill assembly
4. Burner assembly
5. Grate
6. Door Assembly.
7. Glass Assembly
8. Side Heat Shield Assembly
9. Outer Body assembly
10. Top Heat Shields

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
INSTALLATION OF FASCIAS & TRIMS
The Wall mounted fascia is attached to the outer case assembly by locating the fascia tabs (A) into the slots on the
outer case assembly (B) , as shown below. There are 2 tabs on eac h side of the fascia. Ensure the unit is off and the
fascia is cool to touch before attempting to remove the fascia.
Lift UP slightly, the toward you to remove the fascia and access the control panel.
A
B
FASCIA
BODY OF
APPLIANCE
SIDE VIEW
DETAIL
VIEW

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
Your new ILLusion Mystique 8000L Gas Log Fire is tted with a THERMOSTATICALLY
CONTROLLED fan.
EXPLANATION
What this means is that other than initially setting the fan to the desired position,ie: Low High or
Boost, it will no longer be necessary to turn the fan on or off whilst the unit is operating.
STARTUP
The new thermo switch will automatically turn the fan on when the heater has reached a
predetermined temperature. This will usually be 10 to 15 minutes after the heater is turned on.
It is important to let the customer know that there is nothing wrong with the heater, in fact it is
much more convenient and energy saving method of operating the fan.
SHUT DOWN
It will also shut down the fan 10 to 15 minutes after the heater is turned off, once the rebox has
cooled sufciently.
REMOTE CONTROLLER OPTION
The above features apply even if the unit is tted with a new OPTIONAL remote controller. If the
remote control is used to turn the appliance on, the fan will only startup if the fan speed is set to
LOW, HIGH OR BOOST, in which case the fan will turn on when the unit reaches temperature (10
to 15 minutes). If the remote controller is used to turn the heater off, the fan will shut down when
the heater has cooled. (10 to 15 minutes). If the remote control is set to turn off the appliance at a
specied time, the fan will contiue to operate until the rebox has cooled, again usually 10 to 15
minutes. The fans speeds can still be adjusted manually whilst the unit is operating.
THERMOSTATICALLY CONTROLLED FAN

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
OPTIONAL PROFLAME GTM REMOTE CONTROL
REFER TO THE PROLAME INSTRUCTION MANUAL SUPPLIED
REMOTE CONTROL-SUPPLY VOLTAGE - 4.5V (3 X 1.5 AAA BATTERIES
RECEIVER SUPPLY VOLTAGE- 6.0V (4 X 1.5V AA BATTERIES)
TURN OFF THE MAIN GAS SUPPLY DURING INSTALLATION OR MAINTENANCE OF THE RECEIVER.
ON/OFF BUTTON
UP/DOWN ARROW KEY
MODE KEY
PRESS THE SET BUTTON TO SET THE
TEMPERATURE
BATTERIES
THIS REMOTE HAND UNIT USES 3 ‘AAA’ BATTERIES THAT CAN BE CHANGED BY REMOVING THE REAR
ACCESS COVER.
THERMOSTAT KEY

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MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
TROUBLESHOOTING
SYMPTOM. •The pilot ame goes out.
POSSIBLE CAUSE. •First check that the gas is on, usually with another appliance such as a
gas stove.
•The pilot sensor (Thermocouple) may be faulty.
SOLUTION. • Contact your Dealer.
SYMPTOM. •The main burner ame goes out, but the pilot ame stays on
POSSIBLE CAUSE. •If the unit has a remote control, check that the timer countdown function is not active
•The gas valve sensor (Thermopile) may be faulty.
•***Sometimes, tting of other new appliances such as Instantaneous hot water
systems, (after the heater has been installed) can affect the performance
of the heater, particulary if the mains piping is undersized. In this case it may
be necessary to have the mains piping re-sized. Contact your Dealer if you
suspect this may be the case.
SOLUTION •Turn off the timer function if active. Relight the re. If symptoms
persist contact your Dealer.
SYMPTOM. •The heater turns off after about 30 minutes
POSSIBLE CAUSE. •Check that the timer function is not active
SOLUTION •The gas valve sensor (Thermopile) may be faulty. Contact your Dealer.
SYMPTOM. •The logs have a build up of black soot in some areas.
POSSIBLE CAUSE. •Usually indicates incorrect positioning of logs if the unit has just been installed.
If the unit has been installed for some time, the inspirator may require cleaning.
Contact your Dealer.
SOLUTION •Re-position the logs as per instructions (See Contents)
SYMPTOM. •The unit rattles when the fan is on.
POSSIBLE CAUSE. •Fan may need cleaning. Fan may be unbalanced.
SOLUTION •If more than 12 months old general maintenance may be required,
contact your Dealer
SYMPTOM. •There is a strong odour and some smoke coming from the unit when on.
POSSIBLE CAUSE. •This usually only happens when the unit is lit for the rst time.
SOLUTION •Refer to PAINT CURING . (See Contents)
SYMPTOM. •The unit will not light beyond pilot ame.
POSSIBLE CAUSE. •(A)The pilot, on-off button is not in position.
•(B)The remote control is not switched to ON
•(C)The batteries in the remote control are at.
•(D)The pilot ame is not reaching the thermopile. Gas pressure may be too low
SOLUTION •(A) Make sure the on off button on the unit is turning to HIGH.
•(B) Press the ON button on the remote control
•(C) Replace the batteries in the remote control.
•(D) (See above***)

MYSTIQUE MANUAL JULY 2014
Illusion-Australian Made Gas Log Fires
ILLusion- Australian Made Gas Log Fires
Illusion Gas Log Fires Dealer Contact List
Epping
Shop 12/560 High St. VIC. 3076
Phone: [phone]
Dandenong – NEW SUPERSTORE
145 South Gippsland Hwy, Dandenong
Phone: [phone]
Ballarat
845 Howitt St. Wendouree VIC .3355
Phone: [phone]
Adelaide
355 Main North Rd. Eneld, SA. 5084
Phone: [phone]
By Phone
Call our head ofce on [phone]
By Fax
Faxes should be sent to [phone]
Manufactured by
Illusion Australia Pty Ltd
Head Ofce and Showroom
145 Sth. Gippsland Hwy. Dandenong Sth. Victoria 3175 Australia
Telephone: [phone] Fax: [phone]
email: service@Illusionres.com.au
www.Illusionres.com.au
Illusion Australia Pty Ltd reserves the right to alter specications contained in this publication.
Illusion Australia Pty. Ltd. admits no responsibility for printing errors or omissions within this publication.
Copyright© Illusion Australia Pty. Ltd. 2014