imagistics ix2700 User manual

User’s Guide
ix2700
Version A

Thank you for selecting an Imagistics solution for
your document production and management needs.
The following information will help you get the most
productive and reliable use out of your system.
Imagistics brand supplies are designed for Imagistics
copiers, printers and fax machines to ensure
maximum product performance and quality.
Substituting other supplies may result in inferior
image quality and machine malfunction. To order
supplies call the Imagistics Supply Line at
1-800-462-6797. For faster service, please have your
machine model and serial number available before
calling.
Should your ix2700 develop a problem that cannot be
remedied by using the maintenance or
troubleshooting procedures outlined in this manual,
please contact the Imagistics National Diagnostic
Center at 1-800-243-5556.
Model Number: ix2700
Serial Number:*
* The serial number is on the back of the unit.

i
Safety precautions
To use the machine safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes inside the machine.
Before you clean the machine
or clear a paper jam, make
sure you have unplugged the
power cord from the power
outlet.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you use the machine, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
To prevent injuries, be careful
not to put your hands on the
edge of the machine under the
document cover.
To prevent injuries, be careful
not to put your fingers in the
area shown in the illustration.

ii
WARNING
■When you move the machine, grasp the side handholds that are under
the scanner. Do NOT carry the machine by holding it at the bottom.
■Use caution when installing or modifying telephone lines. Never touch
telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the wall jack. Never install telephone
wiring during a lightning storm. Never install a telephone jack in a wet
location unless the jack is specifically designed for a wet location.
■Install equipment with a power cord near a socket/outlet that is easily
accessible.
■To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunication line cord.
■Do not use a telephone in the vicinity of gas leak to report leak.
■Do not use this product near appliances that use water, in a wet
basement or near a swimming pool.
■Avoid using a telephone other than a cordless type during an electrical
storm. There may be a remote risk of electric shock from lightning.
Caution
■Lightning and power surges can damage this product! We recommend
that you use a quality surge protection device on the AC power line and
on the telephone line, or unplug the lines during a lightning storm.
To prevent injuries, be careful not to put
your fingers in the area shown in the
illustration.

iii
Choosing a location
Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a telephone jack
and a standard, grounded power outlet. Choose a location where the
temperature remains between 50°F and 95.5°F (10°-32.5°C).
Caution
■Avoid placing your machine in a high-traffic area.
■Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
■Do not connect your machine to electrical outlets controlled by
wall switches or automatic timers.
■Disruption of power can wipe out information in the machine’s
memory.
■Do not connect your machine to electrical outlets on the same
circuit as large appliances or other Equipment that might disrupt
the power supply.
■Avoid interference sources, such as speakers or the base units
of cordless phones.
NO ! NO ! NO !

v
Quick Reference Guide
Sending faxes
Automatic Transmission
1
If it is not illuminated in
green, press (Fax).
2
Place the original face up in
the ADF, or face down on
the scanner glass.
3
Enter the fax number using
One-Touch, Speed Dial,
Search or the dial pad.
4
Press Start.
5
If you are using the scanner
glass, press 2or Start.
Transmission from ADF
You can send faxes in real time.
1
If it is not illuminated in
green, press (Fax).
2
Place the original face up in
the ADF, or face down on
the scanner glass.
3
Press Menu, 2, 2, 5.
4
Press or to select
On, and then press Enter.
—OR—
For the next transmission
only, press or to
select Next Fax Only,
and then press Enter.
5
For the next fax only, press
or to select Next
Fax:On , and then press
Enter.
6
Press 1if you want to
choose more Entertings and
the LCD will return to the
Enterup send menu.
—OR—
Press 2to fax.
7
Enter the fax number.
8
Press Start.
Receiving faxes
Select Answer Mode
1
Press Menu, 0,1.
2
Press or to select
Fax Only, Manual,
Fax/Tel and External
TAM and then press Enter.
Storing numbers
Storing One-Touch Dial
numbers
1
Press Menu, 2, 3, 1.
2
Press the One-Touch key
where you want to store the
number.
3
Enter a number (up to 20
digits), and then press
Enter.
4
Enter a name (or leave it
blank), and then press
Enter.
5
Press Stop.

vi
Storing Speed Dial numbers
1
Press Menu, 2, 3, 2.
2
Enter a three-digit Speed
Dial number, and then press
Enter.
3
Enter a number (up to 20
digits), and then press
Enter.
4
Enter a name (or leave it
blank), and then press
Enter.
5
Press Stop.
Dialing operations
One-Touch Dialing / Speed
Dialing
1
If it is not illuminated in
green, press (Fax).
2
Place the original face up in
the ADF, or face down on
the scanner glass.
3
Press the One-Touch key of
the number you want to call
—OR—
Press
Search/Speed Dial
,
press
#
, and then press the
three-digit Speed Dial number.
4
Press Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
Press
Search/Speed Dial
,
and then enter the first letter
of the name you’re looking for.
3
Press or to
search the memory.
4
Press Start.
Making copies
Single copy
1
Press (Copy)to
illuminate it in green.
2
Place the original face up in
the ADF, or face down on
the scanner glass.
3
Press Start.
Sorting multiple copies
(Using the ADF)
1
Press (Copy) to
illuminate it in green.
2
Place the original face up in
the ADF.
3
Use the dial pad to enter the
number of copies you want
(up to 99).
4
Press Sort.
Sort icon appears on the
LCD.
5
Press Start.

vii
Table of contens
1 Introduction .......................................................................... 1-1
Using this Guide ............................................................... 1-1
Finding information................................................. 1-1
Symbols used in this Guide.................................... 1-1
Machine part names and operations .......................... 1-2
Control panel overview..................................................... 1-5
Status LED indications ............................................. 1-10
About fax machines........................................................ 1-12
Custom features.......................................................1-12
Do you have Voice Mail on the phone line? ......... 1-12
Why should there be problems?........................... 1-12
How can you avoid possible problems? ...............1-12
Fax tones and handshake ........................................ 1-13
ECM (Error Correction Mode)...................................1-14
Connecting the machine.................................................1-14
Connecting an external telephone............................1-14
Connecting an external telephone answering machine
(TAM) ...................................................................1-15
Sequence ............................................................. 1-15
Connections .........................................................1-17
Recording outgoing message (OGM) on an external
TAM..................................................................1-17
Special line considerations.......................................1-18
Two-line phone system ........................................1-18
Converting telephone wall outlets ........................1-18
Installing machine, external two-line TAM and two-line
telephone..........................................................1-19
Multi-line connections (PBX) .................................... 1-20
If you are installing the machine to work with a
PBX ..................................................................1-20
Custom features on your phone line.........................1-20
2 Paper ..................................................................................... 2-1
About paper ...................................................................... 2-1
Type and size of paper............................................... 2-1
Recommended paper................................................. 2-1
Choosing acceptable paper.............................................. 2-2
Paper capacity of the paper trays........................... 2-3
Paper specifications for each paper tray ................ 2-4
How to load paper ...................................................... 2-5
To load paper or other media in the paper tray ...... 2-5

viii
To load paper or other media in the multi-purpose tray
(MP tray).............................................................2-7
To use Automatic Duplexing for fax, copy and print
operations...............................................................2-9
3 On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table..................................................................3-1
Memory Storage .........................................................3-1
Navigation keys ................................................................3-2
4 Getting started .....................................................................4-1
Initial Setup .......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Machine ID ...............................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-3
Repeating letters ....................................................4-3
Special characters and symbols ............................4-4
Setting Tone and Pulse dialing mode .........................4-4
System Setup ...................................................................4-5
Setting the Mode Timer ..............................................4-5
Setting the Paper Type ...............................................4-5
Setting the Paper Size ................................................ 4-6
Setting the Ring Volume.............................................4-7
Setting the Beeper Volume.........................................4-7
Setting the Speaker Volume ....................................... 4-8
Save Toner .................................................................4-8
Sleep Timer ................................................................4-9
Turning off the Scanner Lamp ....................................4-9
Setting the Tray Use for Copy mode ........................4-10
Setting the Tray Use for Fax mode...........................4-11
Setting the Tray Use for Printing Reports .................4-11
Setting the LCD Contrast..........................................4-12
5 RX Settings ...........................................................................5-1
Basic receiving operations................................................5-1
Choosing the Answer Mode........................................5-1
To select or change your Answer Mode.................5-2
Setting the Ring Count ...............................................5-2
Setting the F/T Ring Time (Fax/Tel mode only)..........5-3
EXT. TEL. RX .............................................................5-4

ix
Printing a reduced incoming fax
(Auto Reduction) .................................................... 5-5
Printing a fax from the memory .................................. 5-5
Setting the Print Density............................................. 5-6
Advanced receiving operations ........................................ 5-7
Operation from extension telephones......................... 5-7
For FAX/TEL mode only............................................. 5-7
Using a cordless external handset ............................. 5-8
Changing the remote codes ....................................... 5-8
Polling......................................................................... 5-9
Setting up Polling Receive ..................................... 5-9
Setting up Sequential Polling Receive .................5-10
Setting Duplex printing for Fax mode .......................5-10
Telephone services ........................................................ 5-11
Unique Ring..............................................................5-11
What does your telephone company’s
‘Unique Ring’ do?............................................. 5-11
What does ix2700’s ‘Unique Ring’ do?.................5-11
Do you have Voice Mail?...................................... 5-12
Before you choose the ring pattern to register .....5-12
Registering the Unique Ring pattern ........................5-13
Turning off the Unique Ring .................................5-13
Caller ID..........................................................................5-14
Viewing Caller ID List ............................................... 5-15
Clearing a Caller ID stored in the memory ...............5-15
Printing Caller ID List................................................5-15
6 TX Settings ........................................................................... 6-1
How to Fax ....................................................................... 6-1
Enter Fax mode.......................................................... 6-1
Faxing from the automatic document feeder (ADF) ... 6-1
Faxing from the ADF .............................................. 6-2
Faxing from the scanner glass ................................... 6-3
Faxing legal size originals from the scanner glass ..... 6-4
Out of Memory message ........................................ 6-4
Manual transmission................................................... 6-4
Automatic transmission .............................................. 6-5
This is the easiest way to send a fax...................... 6-5
Sending a fax at the end of a conversation ................ 6-5
Basic sending operations ................................................. 6-6
Sending faxes using multiple settings ........................ 6-6
Contrast...................................................................... 6-6
Fax Resolution............................................................ 6-7
Manual and automatic fax Redial............................... 6-8

x
Dual Access ...............................................................6-9
Real Time Transmission...........................................6-10
Checking job status ..................................................6-11
Canceling a job while scanning the original..............6-11
Canceling a scheduled job........................................6-11
Advanced sending operations ........................................6-12
Composing the electronic Cover Sheet ....................6-12
Composing your own comments..........................6-13
Cover sheet for the next fax only.......................... 6-14
Send a cover sheet for all faxes ...........................6-15
Using a printed cover sheet ......................................6-15
Broadcasting.............................................................6-16
Overseas Mode ........................................................6-18
Delayed Send ...........................................................6-19
Delayed Batch Transmission....................................6-20
Setting up Polled Transmission ................................6-21
Memory Security.......................................................6-22
Setting up the password.......................................6-22
Turning Memory Security on ................................6-23
Turning Memory Security off.....................................6-23
7 Auto Dial numbers and dialing options .............................7-1
Storing numbers for easy dialing ......................................7-1
Storing One-Touch Dial numbers ...............................7-1
Storing Speed Dial numbers.......................................7-2
Changing One-Touch and Speed Dial numbers.........7-3
Setting up Groups for Broadcasting............................7-4
Dialing options ..................................................................7-5
Search ........................................................................7-5
One-Touch Dialing......................................................7-5
Speed Dialing .............................................................7-6
Manual dialing.............................................................7-6
Using an external telephone .......................................7-6
Access codes and credit card numbers......................7-7
Pause .........................................................................7-8
Tone or Pulse .............................................................7-8
8 Remote Fax Options ............................................................8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number ....................8-1
Setting Remote Retrieval..................................................8-2
Local Print...............................................................8-2
Using R R Passcode...................................................8-3
Remote commands.....................................................8-4

xi
Retrieving fax messages ............................................ 8-5
Changing your Fax Forwarding number..................... 8-5
9 Printing reports .................................................................... 9-1
Machine settings and journal............................................ 9-1
Customizing the Job Status Report............................ 9-1
Setting the Journal Interval......................................... 9-2
Printing reports ........................................................... 9-3
To print a report...................................................... 9-3
10 Making copies ....................................................................10-1
Using the machine as a copier .......................................10-1
Enter Copy mode...................................................... 10-1
Temporary copy settings ......................................10-2
Making a single copy from the ADF..........................10-3
Making multiple copies from the ADF.......................10-3
Single or multiple copies using the scanner glass....10-4
Out of Memory message..........................................10-5
Using the copy keys
(Temporary settings) ...................................................10-6
Enlarge/Reduce........................................................ 10-7
Copy Mode (type of original) .................................... 10-8
Sorting copies using the ADF...................................10-9
Contrast....................................................................10-9
Tray Select ............................................................. 10-10
Duplex/N in 1..........................................................10-11
Duplex/N in 1 copy .................................................10-12
N in 1 copy .........................................................10-12
Poster .................................................................10-13
Duplex (1 in 1).................................................... 10-13
Duplex (2 in 1) and Duplex (4 in 1).....................10-15
Changing the default copy settings ..............................10-16
Copy Mode ............................................................. 10-16
Contrast..................................................................10-16
11 Using the Machine as a printer ......................................... 11-1
Using the ix2700 printer driver........................................11-1
How to print your document............................................11-2
Simultaneous printing and faxing ...................................11-3
Two-sided printing (Duplex Printing) ........................11-3
Automatic Duplex Printing ....................................11-3
Manual Duplex Printing ........................................11-4
Face-down output tray..............................................11-4
Printing on plain paper..............................................11-5

xii
The MP tray..........................................................11-5
Printing on thicker paper and card stock ..................11-6
The multi-purpose tray (MP tray)..........................11-6
Printing on envelopes ...............................................11-8
Printer operation keys...................................................11-11
Job Cancel..............................................................11-11
Secure key..............................................................11-11
Setting the Emulation Selection..............................11-12
Printing the Internal Font List..................................11-13
Printing the Print Configuration List........................11-13
Restoring factory default settings ...........................11-13
12 Printer driver settings ........................................................12-1
Printer driver settings......................................................12-1
How to access the printer driver settings........................12-1
Features in the Native Driver ..........................................12-2
Basic tab...................................................................12-2
Paper Size ............................................................12-3
Multiple Page........................................................12-3
Orientation............................................................12-3
Copies ..................................................................12-4
Media Type...........................................................12-4
Advanced tab............................................................12-5
Print Quality..........................................................12-5
Duplex Printing.....................................................12-7
Watermark............................................................12-8
Page Setting.......................................................12-10
Device Options...................................................12-11
Secure Print............................................................12-11
Accessories tab ..................................................12-15
Features in the PS printer driver
(For Windows®)..........................................................12-16
Ports tab .................................................................12-16
Device Settings tab.................................................12-17
Layout tab...............................................................12-18
Booklet (For Windows®2000/XP).......................12-18
Paper / Quality tab ..................................................12-19
Advanced Options ..................................................12-20
13 How to scan using Windows® ...........................................13-1
Scanning a document ....................................................13-1
TWAIN compliant......................................................13-1
How to access the Scanner ......................................13-2
Scanning a document into the PC ............................ 13-3

xiii
Scanning a whole page ........................................13-3
PreScanning to crop a portion you want to scan .. 13-4
Settings in the Scanner window ...............................13-6
Image Type ..........................................................13-6
Resolution ............................................................13-6
Scan Type ............................................................13-7
Brightness ............................................................13-7
Contrast................................................................13-7
Document Size .....................................................13-8
Scanning a document
(For Windows®XP only)............................................13-10
WIA compliant ........................................................13-10
How to access the scanner .................................... 13-10
Scanning a document into the PC..........................13-11
Scanning a document using the ADF .................13-11
PreScanning to crop a portion you want to scan using
the scanner glass ........................................... 13-13
Scanner Utility .................................................... 13-15
Using the scan key (For USB or Parallel interface cable
users).........................................................................13-16
Scan to E-mail ........................................................13-17
Scan to Image ........................................................13-17
Scan to OCR ..........................................................13-18
Scan to File............................................................. 13-18
Using ScanSoft®PaperPort®and TextBridge®OCR.... 13-19
Viewing items .........................................................13-20
Organizing your items in folders.............................13-21
Quick links to other applications.............................13-21
ScanSoft®TextBridge®OCR lets you convert image text
into text you can edit ..........................................13-22
You can Import items from other applications ........13-22
You can Export items in other formats ...................13-23
Exporting an image file.......................................13-23
How to Uninstall PaperPort®and ScanSoft®
TextBridge®........................................................13-24
14 Using the SmartUI for Windows®95/98/98SE/Me/2000
Professional and Windows NT®WS 4.0 ........................... 14-1
SmartUI ....................................................................14-1
AutoLoad the SmartUI..............................................14-2
How to turn off AutoLoad..........................................14-2
SmartUI features ............................................................14-3
Auto Configuration.................................................... 14-3
Scan key operations.................................................14-4

xiv
Copy operations........................................................14-4
PC-Fax operation......................................................14-4
Scanner settings for Scan, Copy and
PC-Fax buttons.....................................................14-5
Global settings ..........................................................14-5
Setting up the scanner configurations ......................14-6
Perform an operation from the SmartUI screen........14-7
Scan to File.....................................................................14-8
To access Scan to File Configurations screen .........14-8
Scanner settings ....................................................... 14-8
Destination folder......................................................14-9
Scan to E-mail ..............................................................14-10
To access Scan to E-mail Configurations screen ...14-10
Scanner settings .....................................................14-10
E-mail application ................................................... 14-11
Send to Options ......................................................14-11
Scan to OCR (Word Processor) ...................................14-12
To access Scan to OCR Configurations screen .....14-12
Scanner settings .....................................................14-12
Word Processor ......................................................14-13
Scan to Image...............................................................14-14
To access Scan to Image Configurations screen ...14-14
Scanner Settings ....................................................14-14
Target Application...................................................14-14
Copy .............................................................................14-15
To access the Copy Configurations screen ............14-15
Scanner settings .....................................................14-15
Number of copies....................................................14-15
Send a fax.....................................................................14-16
To access the Send a fax Configurations screen ...14-16
Scanner settings .....................................................14-16
PC-FAX Settings.....................................................14-17
15 Using the Windows®-Based SmartUI ...............................15-1
SmartUI...........................................................................15-1
AutoLoad the SmartUI .............................................. 15-2
How to turn off Auto Load .........................................15-2
SmartUI features.............................................................15-3
Auto Configuration....................................................15-4
Hardware Section: Changing the Scan to button
configuration ................................................................15-5
Scan to E-mail ..........................................................15-6
Scan to File...............................................................15-7
Scan to Image ..........................................................15-8

xv
Scan to OCR ..........................................................15-10
Software Section ..........................................................15-12
Scan .......................................................................15-13
Copy.......................................................................15-13
Fax..........................................................................15-14
Custom ...................................................................15-14
Scan to File...................................................................15-15
Scan to E-mail ..............................................................15-17
File attachments.....................................................15-19
Scanner settings.....................................................15-20
Scan to OCR (Word Processing program) ...................15-21
Scan to Graphics application
(example: Microsoft Paint)......................................... 15-23
Copy.......................................................................15-25
Fax setting (PC-Fax using the ix2700 Fax Driver)........15-27
FAX settings........................................................... 15-28
Custom: User-defined buttons......................................15-30
Customizing a user-defined button......................... 15-30
1. Select the Scan Action ...................................15-30
2. Select Configuration for the Scan Type.......... 15-31
3. Select Scan Settings. .....................................15-35
16 Using Remote Setup ..........................................................16-1
Remote Setup................................................................. 16-1
17 Using PC-FAX software .....................................................17-1
PC-FAX sending............................................................. 17-1
Setting up user information.......................................17-2
Sending setup...........................................................17-3
Outside line access ..................................................17-4
Include header..........................................................17-4
Addressbook file.......................................................17-4
User interface ...........................................................17-5
Simple style ..........................................................17-5
Facsimile style ...................................................... 17-5
Speed Dial setup ............................................................17-6
The Address Book.................................................... 17-7
Setting up a Member in the Address Book...............17-8
Setting up a Group for Broadcasting ........................17-9
Editing Member information.................................... 17-10
Deleting a Member or Group.................................. 17-10
Exporting the Address Book...................................17-10
Importing to the Address Book ...............................17-12
Setting up a Cover Page ........................................17-13

xvi
You can enter information in each field ..................17-14
Sending a file as a PC-FAX using the
Facsimile style....................................................17-15
Redial .................................................................17-16
Sending a file as a PC-FAX using the Simple style 17-16
Setting up PC-FAX receiving
(Windows® 95/98/98SE/Me/2000 Professional and
Windows NT®WS 4.0 only).......................................17-18
Running PC-FAX Receiving ................................... 17-18
Setting up your PC..................................................17-18
Viewing new PC-FAX messages ............................ 17-19
Receiving a fax into the PC
(Windows®XP only)...................................................17-20
How to receive a fax automatically .........................17-20
How to view the received faxes ..............................17-25
18 Using your Machine with a Macintosh® ...........................18-1
Setting up your USB-equipped Apple®Macintosh®.......18-1
Using the printer driver with your Apple®Macintosh®
(Mac OS 8.6-9.2) .........................................................18-2
Using the Printer Driver with Your Apple®Macintosh®
(Mac OS X) ..................................................................18-5
Choosing page setup options ................................... 18-5
Specific settings........................................................18-6
Using the PS driver with your Apple®Macintosh®.......... 18-8
For Mac OS 8.6 to 9.2 users.....................................18-8
For Mac OS X users ...............................................18-12
Sending a fax from your Macintosh®application ..........18-15
For Mac OS 8.6-9.2 users ......................................18-15
For Mac OS X users ...............................................18-17
Drag a vCard from the Mac®OS X Address Book
application ......................................................18-19
Using the TWAIN scanner driver with your Macintosh®18-21
Accessing the scanner............................................ 18-21
Scanning an image into your Macintosh®...............18-22
Scanning a whole page ......................................18-22
PreScanning an image ...........................................18-23
Settings in the Scanner window..............................18-24
Image..................................................................18-24
Scanning Area ....................................................18-26
Business Card Size ............................................18-26
Adjusting the Image............................................18-27
Remote Setup (Mac OS®X) .........................................18-28

xvii
19 Network Scanning
(Windows®98/98SE/Me/2000 Professional
and XP only) .......................................................................19-1
Registering your PC with the machine .....................19-1
Using the Scan key.........................................................19-4
Scan to E-mail (PC)..................................................19-4
Scan to E-mail (E-mail server).................................. 19-5
Scan to Image ..........................................................19-6
Scan to OCR ............................................................19-7
Scan to File............................................................... 19-8
20 Network PC-FAX software ................................................20-1
Enable Network PC-FAX..........................................20-1
Sending setup ...................................................... 20-1
Extra options in Address Book ............................. 20-3
Installing Network PC-FAX.......................................20-4
Windows®95/98/98SE and Me users .................. 20-4
Using the Network PC-FAX software .......................20-5
Quick Tips: ...........................................................20-5
Sending a Network PC-FAX from your Macintosh®
application ............................................................20-6
For Mac OS 8.6-9.2 users.................................... 20-6
For Mac OS X users............................................. 20-6
21 Important information .......................................................21-1
Standard telephone and FCC Notices
These notices are in effect on models sold and used
only in the United States. .....................................21-1
Federal Communications Commission (FCC) Declaration
of Conformity (USA only)...................................... 21-3
Important ..............................................................21-4
Important – about the interface cable ...................21-4
Industry Canada Compliance Statement
(Canada only) .......................................................21-4
International ENERGY STAR®
Compliance Statement .........................................21-4
Laser safety..............................................................21-4
FDA regulations........................................................ 21-5
Important safety instructions........................................... 21-6
Trademarks ....................................................................21-8

xviii
22 Troubleshooting and routine maintenance ..................... 22-1
Troubleshooting .............................................................22-1
Error messages ........................................................22-1
Original jams.............................................................22-4
Original is jammed in the top of the ADF unit. ......22-4
Original is jammed inside the ADF unit. ...............22-5
Paper jams................................................................22-6
Paper is jammed in the duplex tray ....................22-11
If you are having difficulty with your machine .........22-13
Improving the print quality.......................................22-17
Packing and shipping the machine ...............................22-21
Routine maintenance ....................................................22-24
Cleaning the scanner..............................................22-24
Cleaning the printer ................................................22-25
Cleaning the drum unit............................................22-26
Replacing the toner cartridge..................................22-27
How to replace the toner cartridge..........................22-28
Replacing the drum unit..........................................22-33
Page Counter .........................................................22-36
23 Optional accessories ......................................................... 23-1
Memory board.................................................................23-1
Installing the optional memory board........................23-2
Network (LAN) board ......................................................23-4
Before starting installation ........................................23-5
Step 1: Hardware installation....................................23-5
Step 2: Connecting the Network board to an Unshielded
Twisted Pair 10BASE-T or 100BASE-TX Ethernet
Network ................................................................23-8
LED.......................................................................23-8
TEST SWITCH .....................................................23-9
Lower Tray................................................................23-9
G Glossary ............................................................................... G-1

xix
S Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy.................................................................................S-2
Fax....................................................................................S-3
Scanner ............................................................................S-4
Printer ...............................................................................S-5
Interfaces..........................................................................S-5
Computer requirements....................................................S-6
24 Index ......................................................................................I-1
25 Remote Retrieval Access card .......................................... R-1